# myUnity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about myUnity Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software --- # myUnity Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) myUnity ## What is myUnity? Netsmart myUnity Home Health and Hospice is a cloud-based, clinical point-of-care system that is intuitive, user-friendly and compliant. Organizations can use a single unified electronic health record (EHR) across all post-acute business lines, thereby eliminating duplicative documentation and improving care transitions. The easy-to-use and easy-to-train solution is 100% ONC-certified, so you can run large-scale palliative programs and meet CMS requirements for new payment models. ## What is myUnity used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Hospice](https://www.capterra.com/hospice-software/) Overall rating Based on 118 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 5% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## myUnity alternatives Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month [4.7 (728)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month [4.6 (144)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month [4.2 (258)](https://www.capterra.com/p/81083/Brightree/reviews/) Starting price $2000.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 1.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Activity Tracking 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Assessment Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Compliance Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Electronic Signature 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents Reporting & Statistics 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns myUnity 36 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Create, manage, and monitor bereavement care plans. Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Automatically generates E/M codes based on information collected during patient charting Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Tools that provide relevant information at specific times to support judgments and courses of action Store and organize documents in a centralized system Digitally sign online documents Create and securely store digital patient records Specifically for long term care providers Store, manage and track all forms in a centralized location Compliant with HIPAA, which sets standards for sensitive patient data protection Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Access to patient medication history data Access software remotely via mobile devices Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Online portal that allows physicians to refer patients, order exams, and/or view patient records & images Systematic evaluation of various aspects of a project or service to prevent defects or issues Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Track and manage the scheduling of tasks Track time worked per client Manage volunteer information and direct volunteer resources Get Advice We can help you find the software with the features you need. Features 4.1 (111) 4.1 Based on 111 reviews ## Pricing Value for money 4.1 (84) ### Starting price Free trial not available Value for money 4.1 (84) 4.1 Based on 84 reviews ## Integrations [ eFax](https://www.capterra.com/p/174254/eFax/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (106) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (106) 4.1 Based on 106 reviews ## User reviews Overall rating 4.3 Based on 118 reviews Filter by rating 5(55) 4(45) 3(12) 2(3) 1(3) Mentioned topic Sorted by most recent JM Jayson M. Physical Therapist Hospital & Health Care ### "Don't even bother" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 11, 2025 I left a HH agency after the transition, and came back to them a year later. The system and processes have not improved. Will not recommend. Pros Nothing, I find no redeeming quality in this system. This is a bottom of the barrel, worst of the worse of all EHR charting systems I've used. Cons Can't see the all the patients in one single google map/day. Ghost schedules, visits are assigned by default to evaluating clinicians, falsely inflating your caseload. Why can't they be unassigned after an evaluation? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 6, 2025 Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve experienced, and we want to help address your concerns. Your success is very important to us, and we encourage you to reach out to our Client Experience team at ClientExperience@ntst.com so we can work with you to improve your experience. SW Samantha W. Private Duty Supervisor Hospital & Health Care ### "Wasn't a fan" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 August 9, 2024 it runs like a very old busy program. To many clicks Pros It served its purposing however is a very busy platform compared to new platforms coming out. Cons This system is slow to run and its start up takes 3 minutes or longer to get into Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gigi T. Hospice nurse Hospital & Health Care ### "Ten years as a hospice nurse and this is the worst documentation system I’ve ever used " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 9, 2022 Pros This is the most cumbersome and aggravating documentation system to use while in the field/at bedside Cons This product is so non user friendly to those whom are at the bedside; it’s archaic Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Lacie R. Clinical quality specialist Hospital & Health Care ### "Needs better navigation flow" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 April 26, 2022 Pros Thorough- offers a lot of Options and modifications Cons Scattered/needs better flow/organization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Medical officer Food & Beverages ### "Easy and simple" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 5, 2021 It's been a good one so far. Pros It is very easy to use. The fact that I can use it on different devices makes it even better. It also saves my work for me automatically. Online support was prompt and very helpful. My time wasn't wasted. I'm at ease that private information is safe and sound. Cons I'd like to be able to write my own goals instead of having to pick from the options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MO michelle o. pca Hospital & Health Care ### "expensive but useful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 6, 2020 I like that this software mergers with other and makes it easier to transport client info into an organized platform. Pros This software was pretty cool to use. I get some patients from the hospital i work at and integrating them into this program for my moms homehealth business, and it is not difficult. Cons pricey for a small business in the long run , i guess because they are meant for bigger businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 23, 2020 Thank you for your glowing 5-star review of our myUnity platform! We strive to make our software intuitive and easy to use so you can spend your time on patient care. Netsmart is proud to support you and the hard work you do to serve patients every day. AU Anonymous User Staffing Coordinator Hospital & Health Care ### "DeVero software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 15, 2020 Pros I found it easy to use and to find information. Cons This software freezes a lot! Also for Interoffice Communication notes, I feel like it should be designed to only be able to open 1 note per chart. There was an option to open multiple notes, which made it difficult to be able to see EVERYTHING in the chart, you would have to open each note up individually. There also seemed to be a lot of glitches (not showing every chart made, etc) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DR Donna R. Billing Sprecialist Hospital & Health Care ### "My Unity Hospice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 15, 2020 Able to get our claims filed and paid. Pros Support is quick to respond when I have a problem. Cons Not always easy to understand how to find the reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Gabriel G. Certified Home Health Coder Health, Wellness and Fitness ### "myUnity, Devero as what I came to know it as. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 14, 2020 It's been great other then it taking longer to review notes. Was also were going to see by any chance when a patient is DC'd on the patient chart if there can be something stating the pt is DC'd on the chart, for example like you do with a user that is inactivated you put an (I) next to their name. Can you guys do that with a (D) next to the DC'd patient so in the view online activity list we can see if the patient was DC'd so we can focus on those notes first. That would be great. Pros The easy access to the whole chart and able to bring up all the notes in the view online activity tab. Cons How detailed and so much info to fill in for the clinicians. I worked with quite a bit of other softwares and yours takes the cake in time. If the notes were more streamlined but still are able to gather all the info would be great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VL Vitolia L. supervisor of clinical services Hospital & Health Care ### "This is the easiest software I ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2020 Pros I like the ease of use and very little training time our nurses need to start using it. If you can use Google, you will be able to use this software in about 20-30 min. Cons The reports that the system provides are not always accurate. If you run the same report twice you might get different data. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Popular comparisons [GEOH vs myUnity](https://www.capterra.com/compare/201299-207985/MyUnity-Home-Health-Hospice-Software-vs-GeoH)[AxisCare vs myUnity](https://www.capterra.com/compare/135068-201299/Non-Medical-Homecare-Scheduling-vs-MyUnity-Home-Health-Hospice-Software)[CareSmartz360 vs myUnity](https://www.capterra.com/compare/201299-233554/MyUnity-Home-Health-Hospice-Software-vs-CareSmartz360) [ShiftCare vs myUnity](https://www.capterra.com/compare/201299-233684/MyUnity-Home-Health-Hospice-Software-vs-ShiftCare)[AlayaCare vs myUnity](https://www.capterra.com/compare/147424-201299/AlayaCare-vs-MyUnity-Home-Health-Hospice-Software)[MatrixCare Home Health & Hospice vs myUnity](https://www.capterra.com/compare/81083-201299/Brightree-vs-MyUnity-Home-Health-Hospice-Software)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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