# Faddom Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Faddom Software - reviews, pricing plans, popular comparisons to other Network Mapping products and more.

Source: https://www.capterra.com/p/201265/Faddom

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# 

 Faddom Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Faddom

## What is Faddom?

Faddom visualizes every network connection and traffic flow in real time, requiring no agents, installs, or credentials. It’s perfect for segmentation, troubleshooting, and audits. Setup is instant, and the results are always live and accurate.

## What is Faddom used for?

[Network Mapping](https://www.capterra.com/network-mapping-software/)[IT Documentation](https://www.capterra.com/it-documentation-software/)[Data Center Management](https://www.capterra.com/data-center-management-software/)

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$1

Usage Based, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Faddom

4.8 (20)

VS.

[4.7 (99)](https://www.capterra.com/p/145245/Auvik/reviews/)

Starting Price

$1

Usage Based, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (20)

Ease Of Use

4.4 (99)

Value For Money

4.8 (19)

Value For Money

4.4 (90)

Customer Service

4.8 (18)

Customer Service

4.6 (92)

## Faddom alternatives

[4.5 (255)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting price

$95.00

Per User, Per Month

Highest Rated

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting price

$67.00

Per User, Per Month

[4.7 (11)](https://www.capterra.com/p/133961/Total-Network-Inventory/reviews/)

Starting price

$100.00

Per User, Per Month

[4.6 (8)](https://www.capterra.com/p/170515/netTerrain-Logical/#reviews)

Starting price

$4926.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/201265/Faddom/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Device Auto Discovery

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Automatically scan the network for devices and take pre-defined actions upon discovery

Map Exporting

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Export a map or layout to share

On-Demand Mapping

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow

API

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Hierarchical Mapping

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Mapping model in which the network map is organized and visualized as a tree-like structure

Inventory Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Faddom 39 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and monitor efficient handling of all changes/transitions

Planning training and tasks to facilitate the transition to new technology, process, or workflow.

Track changes in laws and regulations and compare previous legislation to current legislation

Identify component attributes like servers, hardware, software, and manage relationships across all services

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Graphical representation of data

Automatically scan the network for devices and take pre-defined actions upon discovery

Mapping model in which the network map is organized and visualized as a tree-like structure

Analysis of impact/effect on IT services and other business processes

Manage and track all disruptions and incidents

Track and manage inventory levels to maintain proper supply

Managing inventories and tracking changes to hardware and software configurations

Monitor the movement of one or more IT assets throughout the organization

Export a map or layout to share

Observe and track the demand, usage, progress or quality of a system, product, or user

Creating a target map or mapping model that meets the needs and requirements of a user, network, or workflow

Identify and solve underlying cause of incident(s), and prevent future incidents from occurring

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Creating relationships between different IT assets to define their status and dependencies in a network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Dynamic maps that update whenever network changes are made

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.7 (20)

4.7

Based on 20 reviews

## Pricing

Value for money

4.8 (19)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/201265/Faddom/pricing/)

Community

$1.00

Usage Based,Per Month

STANDARD

$6,000

Usage Based,Per Month

Pro

$14,000

Usage Based,Per Month

ENTERPRISE

$30,000

Usage Based,Per Month

Value for money

4.8 (19)

4.8

Based on 19 reviews

## Integrations

[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (18)

4.8

Based on 18 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(17)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

Alex M.

Sr, System Analyst

Alternative Medicine

### "Great valuse and easy setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 11, 2025

The development team have been using it and love that they can quickly see how the apps communicate with different systems

Pros

Easy to setup and had maps withing hours. Quickly shows were and how systems communicate. Setup was done in under 2 hours

Cons

Automatic updates occasionally have issues. Support is great and are able to quickly resolve the issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Director Of I.T Operations

Health, Wellness and Fitness

### "Fast, Insightful Infrastructure Mapping with Room to Grow"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 6, 2025

My experience with Faddom has been largely positive. It excels at providing clear, real-time visualization of application dependencies and network topology without the need for deploying agents.

Pros

It's ease of use and ease of installation. The data from the system is also very relevant. The price is right on target also.

Cons

The depth of data presented can be complex, making onboarding and navigation slightly confusing for non-technical users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Zain A.

System Admin

Financial Services

### "An amazing data capture tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2025

Satisfied overall. We have all data sources listed in Faddom what we wanted. Support is amazing that is the best part.

Pros

UI is super friendly to use. Data sources have enough variety for any environment. Best part is the Support, Faddom's AI support is easy to engage, just an email away with no hassle of logging into portal and entering tons of details. AI support generally answers the query in first go and support person then follows up on queries.

Cons

When joined to domain, we loose the capability to sign in with the break glass account. So in case of a disaster where we have to quickly login using breakglass account we have to first disable domain join from the console CLI.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Marc V.

Freelance Senior System Engineer Business Continuity

Education Management

### "The ultimate affordable application dependency mapping tool for the system engineer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 21, 2023

It is the only product where I actually can request new features or get immediate support feedback to implement my query. Faddom has brought me extremely much insight in the "hidden" domains of engineers and products (where people who have set them up in the past are no longer there). By far the best software product and company I have worked with in the last 25 years.

Pros

\- Fantastic tool for phase out of legacy servers, domain controllers - fantastic documentation tool - Provides insight whether network staff have implemented firewall changes - Visual tool for change management - Ideal tool for datacenter or cloud migrations

Cons

The licensing part sometimes need a manual renewal, this is however a minor issue.

Alternatives considered

[Solarwinds Log Analyzer](https://www.capterra.com/p/228418/Log-Analyzer/)

Reasons for choosing Faddom

Price and software company's attitude, it provided much more use cases than originally anticipated

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Duncan B.

Infrastructure Manager

Real Estate

### "Superb Mapping Tool for Networks and Applications"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 27, 2023

We are migrating from an on-premise environment to Azure. During this period there are parallel projects which are transitioning services to SaaS, but do not take all historic data, leaving legacy read only systems of some vintage. Faddom is not only helping us plan the migration waves in to Azure, but enables us to map historic and legacy applications which can then be rebuilt and moved to Azure in a compact and condensed fashion.One we have all our servers running Azure, we will use the base line functionality to maintain topology compliance and ensure there are no un recorded changes to topology

Pros

Faddom very quickly showed us how the legacy applications we were transitioning to Azure, were interconnected. It highlighted the undocumented communications with other servers and lead to the discovery of unknown file storage use.The eay to use graphical interface and intuative functions mean that it is a short learning curve to derive real value from the investment in the software.Use of migration wave information, enables us to quickly identify when a server is moved to Azure, the dependencies to other servers and applications, which means we can ensure that all services are moved simultaneously and not then prone to latency issues between on premise and Azure.

Cons

We have yet to discover anything we do not like about the product. Its simple to use and delivers on its promise

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

sharon t.

IT Manager

Hospitality

### "Segmentation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 24, 2023

Pros

eyes on my network any time easy to integrate

Cons

missing feature to integrate with other app

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Shlomy B.

IT Manager

Logistics and Supply Chain

### "I am very satisfied with the product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 22, 2023

Pros

the comfort of viewing and simplicity...

Cons

In my opinion, inventory management is still lacking

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Eli P.

Head of Sale

Information Technology and Services

### "Visibility is the name of the game today ! and Faddom is the right solution for that mission !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2023

Pros

Visibility, simplicity ease of use and instalation

Cons

didn't find any

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Mohammed m.

SA

Information Technology and Services

### "Faddom"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 18, 2022

Pros

this tool covers everything when u look to cover all possible data from an on prem data center

Cons

the pricing seems to be on the expensive side

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HI

Haim I.

CTO

Financial Services

### "Best discovery software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2020

It show me the things I didnt know

Pros

VNT shows you the full scope of every app in your organization. Which servers are talking to other etc. Youbrealy get visability to things you didng even know that are happening in your prod systems.

Cons

Nothing. The system works as expected Visability Change management What if scenarios Every time works great

Reasons for choosing Faddom

There were no real alternatives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/201265/Faddom/reviews/)

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