---
title: "ChartHop Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ChartHop Software - reviews, pricing plans, popular comparisons to other HR Analytics products and more."
source_url: "https://www.capterra.com/p/201072/ChartHop/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 ChartHop Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ChartHop

## What is ChartHop?

ChartHop is on a mission to create healthy transparency within organizations, so that employees and organizations thrive. A dynamic People Operations Platform, ChartHop connects and visualizes people data to empower organizations through insights, alignment, and action. From People and Finance executives to managers and employees, ChartHop is designed for everyone in the organization.

## What is ChartHop used for?

[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)

Top alternative

Featured

Overall rating

Based on 81 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

$2

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ChartHop?[Manage this product listing](https://www.g2.com/products/charthop/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ChartHop

4.6 (79)

VS.

[4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$2

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (79)

Ease Of Use

4.7 (5,322)

Value For Money

4.6 (40)

Value For Money

4.5 (5,079)

Customer Service

4.7 (47)

Customer Service

4.6 (5,093)

## ChartHop alternatives

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,860)](https://www.capterra.com/p/140428/Awardco-Employee-Performance/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/201072/ChartHop/alternatives/)

## FAQs about ChartHop

Overview

### What problems does ChartHop solve?

ChartHop solves the challenge of keeping reporting structures, team assignments, and employee details visible as organizations grow or operate remotely. HR teams, managers, and employees use interactive org charts to find colleagues, understand management layers, plan workforce changes, review goals and compensation context, and share downloadable organizational views.

Answer based on 28 reviews

Overview

### Which roles and teams benefit most from ChartHop?

ChartHop is most used by people operations, recruiting, and people-systems teams that maintain workforce data, org charts, headcount plans, and hiring records. Analysts and program managers use it to examine employee data and support planning, while product, engineering, sales, and executive leaders review organizational structure, team changes, and workforce decisions.

Answer based on 79 reviews

Overview

### What company size and industries is ChartHop built for?

ChartHop is a people operations platform for small businesses, representing 38% of reviewers, and computer software companies at 22%. It also serves midsize businesses (34%) and enterprises (28%), with adoption in financial services (13%) and information technology and services (11%) for connecting and visualizing people data.

Answer based on 79 reviews

Features and Usability

### What are the key features of ChartHop?

ChartHop includes core Org Chart, Employee Directory, employee profiles, search and filtering, and Goal Management features for viewing reporting structures, responsibilities, locations, and objectives. Its differentiating capabilities include workforce planning, people analytics dashboards, historical organizational views, and HR system integrations for tracking team changes and employee data.

Answer based on 40 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ChartHop starts at $2 per month per user for the Basic plan, which includes dashboards, data sheets, maps, org charts with filters, payroll integrations, rich employee profiles, SSO, and Slack plus Carta integration. A free trial is available, and one reviewer noted the per-employee pricing model, while another preferred a flat company-wide rate.

Answer based on 4 reviews

Integrations

### Which third-party tools and platforms does ChartHop integrate with?

ChartHop integrates with over 20 third-party tools and platforms, including HR and identity systems such as ADP Workforce Now, BambooHR, Gusto, Humaans, Namely, Paylocity, Rippling, SAP SuccessFactors HCM, and Okta, plus Slack, Greenhouse, Carta, E-Trade, Lever, and Microsoft Entra ID.

Answer based on 7 reviews

Getting Started and Support

### What training and onboarding options does ChartHop offer?

ChartHop provides live online training and documentation to help teams get started. Live online sessions support guided setup and product walkthroughs, while documentation offers written reference material for self-paced learning and later review of features and steps.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does ChartHop offer, and how do users rate the experience?

ChartHop offers an FAQ/forum, a knowledge base, and 24/7 live representative support. Users generally report positive experiences and few issues, finding the platform helpful and easy to use. However, some users say customer service can be difficult to reach, and others want clearer follow-up after submitting requests.

Answer based on 13 reviews

Employee management

### How well does ChartHop manage employee information?

ChartHop centralizes employee records, profiles, and organizational data so teams can find people and manage changes easily. HR teams and administrative staff value searchable fields, customizable profiles, approval processes, historical org views, and integrations. Some users want search options that include inactive employees and more position-based grouping controls.

Answer based on 16 reviews

## Features

AI summary

Based on 839 HR Analytics reviews

Capterra data shows that buyers of org chart software rank the following features as their top priorities:

-   **Employee Management** (**71%** of reviewers rated this feature as critical)
-   **Social Media Integration** (**71%**)
-   **HR Management** (**64%**)

ChartHop supports all three features that reviewers rate most important: **Employee Management**, **Social Media Integration**, and **HR Management**. Together, these capabilities give teams a clearer view of employee information, connect people data across platforms, and support core HR processes, helping businesses keep organizational records current and make better workforce decisions.

Employee Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

HR Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

Employee Database

4.6 (36)

50.00% of 36 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Org Chart Creation

4.8 (16)

50.00% of 16 reviewers that rated this feature as important or highly important

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Employee Profiles

4.6 (38)

57.89% of 38 reviewers that rated this feature as important or highly important

Centralized storage for employee data, records, and performance metrics

Dashboard

4.5 (37)

54.05% of 37 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

ChartHop 225 features

### All Features
- 1-On-1 Meetings: Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes.
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- 360 Reviews: Facilitates 360-degree feedback between managers, employees, and peers.
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Advertising Management: Manage advertising space and its sales within your network or publication
- Agent Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- AI Image-to-Text: Converts images into a textual description, identifying key elements.
- AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form
- AI Text Generation: Allows users to generate text based on a text prompt.
- AI Text Summarization: Condenses long documents or text into a brief summary.
- AI‑Powered Candidate Screening: Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attrition and Engagement Prediction: Supports analysis sentiment and behavior data to signal disengagement or flight risk.
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Compliance: Maintain compliance with corporate policies, state mandates, and federal regulations regarding compensation with built in compliance features, including automated identification and flagging of unapproved behaviors.
- Automated Receipt Matching: Match digital receipt images or data with corresponding expense entries
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Autonomous Task Execution: Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance.
- Benefits Administration: Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Company Goals And OKRs: Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals.
- Compensation Bands: Provides overview of salaray ranges in relation to job levels
- Compensation Budgeting: Structures compensation pools and pay brackets that include the pay rules to facilitate continual planning for the organization.
- Compensation History: Access employee compensation history and talent records when evaluating compensation adjustments to inform decision making.
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
- Compensation Statements: Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times
- Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses
- Conversational Assistants: Helps to engage employees through natural-language dialog to answer HR questions and guide workflows.
- Cross-system Integration: Works across multiple software systems or databases
- Customizability: Allows administrators to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Customize: Enable users to customize the design of the org chart.
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Storage Management: Manage and store data in a database
- Data Visualization: Graphical representation of data
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Details: Allow users to indicate different roles and departments on the chart.
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Duplicate Detection: Compare new data with existing records to detect duplicate entries
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Directory: Access names, contact information, and roles of employees in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Photos: Store photos of employees
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance
- Employee Referral Management: Manage and track employee referrals for open job positions
- Employee Reward Programs: Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs
- Employee Segmenting: Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
- Employee Self Service: Gateway through which employees can access the system
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Escalation Management: Define a process for transferring calls/tickets to management
- Evaluation Management: Create, share, and manage the distribution of job descriptions/duties
- Expense Management: Plan, pay and track business related expenses.
- Expense Planning: Calculates outputs for budgeting and predicting expenses related to base compensation like salary and benefits
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- File Management: Create, save, and store files
- Filtering: Find & retrieve relevant data or documents
- For Cloud: Software that is accessible through the cloud with an active internet connection
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal and Challenge Creation: Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Graphs and Charts: Offers a variety of graph and chart formats for visualzation of data.
- Headcount Planning: Provides overview of planning and prediction for current and future employee headcount
- Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system
- Historical Data: Retains historical performance review data or integrates with third-party applications where historical data can be maintained.
- HR Automation: Autonomously perform or assist with HR tasks across the employee lifecycle
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- HR System Integration: Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software
- Human‑in‑the‑Loop Governance: Helps routing complex or critical decisions to humans, keeping oversight central to operations.
- Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals
- Initiative Management: Create and manage internal campaigns to improve company culture or business strategy.
- Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.)
- Integrations & APIs: Offers integration with numerous adjacent HR and ERP software solutions like accounting, workforce management, CPM, HR analytics, org charts, and ATS
- Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more
- Internationalization: Extend compensation configurations around the globe using flexible location profiles, multiple language options, and automatic currency conversion tools within the system.
- Interoperability: The ability of two or more systems to exchange information or data.
- Interview & Scheduling Agent: Autonomously schedules interviews, follows up with candidates, and manages communication
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Leave Tracking: Manage and track employee attendance
- Levels of Measurement: Data structured as ratio, interval, ordinal, or nominal can be interpreted with the appropriate outputs
- Market Data Analysis: Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies
- Merit Cycle Planning: Manages compensation for merit cycles and transparently shares payscales when employees are eligible for raises and bonuses.
- Mind Maps: Diagram used to organize information in a hierarchical way to show relationships
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Language: Manage and support multiple languages
- Multi-step Planning: Ability to break down and plan multi-step processes
- Multi‑Language Support & Localization: Interacts fluently across multiple languages and regions, adapting tone and HR context.
- Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks.
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments
- Org Chart: Offers the ability to rearrange company hierarchy and employee details in a chart format
- Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more
- Organization Management: Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Orientation Workflow Management: Create orientation programs for new employees or students
- Pay Transparency: Provides open access when it comes to company salary ranges, as well as displaying reasoning for salary decisions from management.
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Peer Appraisals: Peer/teammate feedback and review on individual's performance
- Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Benchmarking: Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Predictive Analytics: Predict future data based on historical data sets
- Predictive Modeling: Analyzing historical and current data and generating a model to help predict future outcomes.
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Proactive Intervention: Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders
- Proactive Nudges & Conversation Support: Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders.
- Proactive Tasking: Provide proactive or multi-step task support, not only reactive conversational responses
- Public Praise: Provides a forum for employees or managers to deliver public praise for exceptional employee performance.
- Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reconciliation: Ensures data is aligned and consistent across databases in departments like accounting, payroll, and recruiting
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Recruitment Workflows: Onboarding and offboarding procedures are automated to streamline approval processes for stakeholders
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Dashboards: Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting Capabilities: Create standard and ad-hoc reports of compensation data within the system. Trends and other graphical representations of data displayed by analytics dashboards can be included in reports.
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Requesting Feedback: Allows employees or managers to request feedback from other employees.
- Restructure: Provide the ability to rearrange an exisiting chart in case of company restructure.
- Review Cycle Tracking: Follow the progression of a task associated with performance reviews
- Reward Structuring: Define compensation packages and allowance plans within the system. Specify the various components of compensation, including base pay, bonuses, and equity. Structure compensation pools and hierarchies for continual planning.
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Salary Planning: Budgets, benchmarks and tracks all salary processes and associated costs
- Salary Structures: Manages position descriptions and pay grades/structures for each role
- Science-based templates: Provides content templates built by academics and/or practitioners and leverage science and research.
- Score Cards: Score cards visually track key performance indicators (KPIs)
- Scoring: Automatically calculate score after the assessment
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks
- Smart Chart Legend: Set rules to display fields in org chart to reduce clutter
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Succession Planning: Planning, tracking and developing internal talent for future key position filling
- Survey Customization: Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- System Integration & Data Access: Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions.
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time, Attendance, and PTO: Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Transformation: Cleanse and re-format extracted data to the needed target format.
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Update: Offer the ability to update the list as a business grows.
- Upload: Lets users upload documents, photos and various other file types from their personal devices for greater knowledge sharing.
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.6 (79)

4.6

Based on 79 reviews

## Pricing

Value for money

4.6 (40)

Free Trial

[View pricing plan details](https://www.capterra.com/p/201072/ChartHop/pricing/)

ChartHop Basic

$2.00

Per User,Per Month

It includes:

-   Rich Employee Profiles
-   Org Chart with Filters
-   Slack + Carta Integration
-   Map
-   SSO
-   Primary Payroll Integrations
-   Dashboard
-   Data Sheet

Value for money

4.6 (40)

4.6

Based on 40 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Rippling](https://www.capterra.com/p/172127/Rippling/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

TriNet HR Plus](https://www.capterra.com/p/133019/Zenefits/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (47)

4.7

Based on 47 reviews

## User reviews

Overall rating

4.6

Based on 81 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(53)

4(27)

3(1)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

Aiden L.

Front Desk Supervisor

Used the software for: Less than 1 year

### "Ask ChartHop Made Getting Started with ChartHop Easy"

4.5

November 6, 2026

ChartHop has been very helpful for performance evaluations and tracking, and it’s freed up time that I can now reallocate to data analysis.

Pros

Ask ChartHop, the AI tool, has been particularly useful as I use ChartHop for the first time.

Cons

Deep customization can be difficult, specifically when working in data sheets.

HR Manager

Used the software for: 1-3 years

5.0

November 5, 2026

AI summary based on a full review

ChartHop effectively consolidates HR processes and people data, reducing the need for multiple tools and spreadsheets. While the platform is impressive, there is a desire for more integrations to enhance its functionality further.

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Hannah K.

Strategic Marketing Specialist

Used the software for: Less than 1 year

### "Foundation for Starting at a Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2021

Pros

I like that with a simple search of a department or person I can see the highlights of their job and where they are located.

Cons

Don't have anything - it works great for me.

UC

Use Case Intern

Use Case Intern

Used the software for: Less than 1 year

### "Amazing HRIS Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 16, 2025

Overall I've had a wonderful experience with Charthop

Pros

I loved all the different functionalities on the HRIS

Cons

Sometimes the system gets quite laggy. Hoping to get it fixed

FO

Founder

Founder

Used the software for: Less than 1 year

### "A Great Start!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

January 13, 2025

It was good just feels like you need a lot of time to get everything set up.

Pros

Simple and easy to use and set up. The features available to use.

Cons

Time to get everything set up for use and implementation.

RM

Recruiting Manager

Recruiting Manager

Used the software for: I used a free trial

### "We the People"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 14, 2025

I like it helps identify potential issues, and make strategic decisions.

Pros

The real-time organizational charting that is provided.

Cons

I can't say anything bad Its really useful with all of its support that it provides.

LN

Luda N.

Claim Adjuster

Used the software for: Less than 1 year

### "Good chat to connect"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2025

I always can be in-touch with my co-workers and friends

Pros

So helpful software to use on job. I like it

Cons

I never find something what can upset me, Pretty good

YJ

Yoo Jin J.

Lead Teacher

Used the software for: I used a free trial

### "ChartHop Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 24, 2024

Experience is positive but I feel that confidential information should not be shared with peers.

Pros

Able to put all the data in a one place and manage.

Cons

Sometimes its difficult to zoom in and out.

PO

People Operations Partner

People Operations Partner

Used the software for: Less than 1 year

### "Great for hiring planning"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 16, 2021

Overall, Charthop has been positive for our org.

Pros

It allows us to create a process for hire approval and management changes.

Cons

Changes are not the easiest if you don't know how to code.

CD

Creative Director, Brand Design

Creative Director, Brand Design

Used the software for: Less than 1 year

### "A clean, clear view of the org chart and more"

4.0

June 17, 2021

Easy to use, good UI, very useful understanding reporting in a department or whole org.

Pros

Love the fact that you can go back in time and clearly see who was at the company years ago, who is having an anniversary, who is being promoted, who is departing, etc.

Cons

I think it does what its supposed to do very well.

[View all Reviews](https://www.capterra.com/p/201072/ChartHop/reviews/)

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