# InfoDocs Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about InfoDocs Software - reviews, pricing plans, popular comparisons to other Company Secretarial products and more.

Source: https://www.capterra.com/p/200964/InfoDocs

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# 

 InfoDocs Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

InfoDocs

## What is InfoDocs?

InfoDocs is the complete cloud-based solution that reminds you when filings are due, guides you through share transactions and stores all your company records in one place.

## What is InfoDocs used for?

[Company Secretarial](https://www.capterra.com/company-secretarial-software/)

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

90%

Neutral

3%

Negative

7%

Starting price

ZAR395

Per User, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InfoDocs

4.4 (29)

VS.

[4.7 (134)](https://www.capterra.com/p/133609/Convene/reviews/)

Starting Price

ZAR395

Per User, Per Month

Starting Price

$400

Per User, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (29)

Ease Of Use

4.7 (134)

Value For Money

4.9 (28)

Value For Money

4.5 (123)

Customer Service

4.9 (28)

Customer Service

4.8 (125)

## InfoDocs alternatives

[4.7 (1,055)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.8 (79)](https://www.capterra.com/p/201025/Easy-Board/reviews/)

Starting price

$49.00

Per User, Per Month

[4.6 (48)](https://www.capterra.com/p/172971/Aprio/reviews/)

Starting price

Contact vendor for pricing

[4.7 (128)](https://www.capterra.com/p/221109/Boardable/reviews/)

Starting price

$20.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/200964/InfoDocs/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Critical Date Alerts

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Notifications received when important dates and deadlines are coming up

Document Templates

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Annual Filings

Annual electronic filing of regulatory forms needed for company compliance measures.

Company Formation

Integrated automation system to allow enterprises to create new company holdings

Document Management

Store, manage, and track all electronic documents in a centralized location

InfoDocs 8 features

Annual electronic filing of regulatory forms needed for company compliance measures.

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Integrated automation system to allow enterprises to create new company holdings

Notifications received when important dates and deadlines are coming up

Store, manage, and track all electronic documents in a centralized location

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Manage the accounting and financial aspects of multiple locations or companies in a single location

Timed notification for any upcoming task, deadline, appointment, or activity

Features

4.3 (29)

4.3

Based on 29 reviews

## Pricing

Value for money

4.9 (28)

Free Trial

Basic

ZAR395.00

Per User,Per Month

Value for money

4.9 (28)

4.9

Based on 28 reviews

## Support, customer service and training options

Customer Service

4.9 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (28)

4.9

Based on 28 reviews

## User reviews

Overall rating

4.4

Based on 29 reviews

Filter by rating

5(18)

4(8)

3(1)

2(1)

1(1)

Mentioned topic

Sorted by most recent

AH

alexia h.

Director

Real Estate

### "Nice idea but customer service and implementation need significant improvement"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

October 2, 2024

Software is a good idea but unfortunately it is not backed up by good customer service and attention to detail with service offering aligning to CIPC requirement is not up to par.

Pros

Nice to have a easy to access summary of CIPC information.

Cons

Severe lack of customer support. No way of speaking to humans. No accountability for resolving issues and no means of escalating customer service issues despite paying s monthly subscription. Bugs in the system that mean CIPC transactions fail. Bugs in the system that cause duplication of emails when making CIPC transactions Significant limitations for beneficial ownership returns functionality making the service unusable where shareholders are trusts and beneficial ownership types extend behind simple shareholder CIPC documents generated via the platform not automatically saved. Documents generated e.g. resolutions etc are not prepopulated with entity details.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NT

Nehemiah T.

Executive Producer

Media Production

### "Best Services for SMEs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 10, 2022

I am going to use this platform quite often for SME business use.

Pros

For now I just wanted a Shareholder's agreement and I got the best service.

Cons

I haven't done much on the platform but for now I am happy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

Ernst J.

Accounting tax and reporting manager

Renewables & Environment

### "Still going strong"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2021

Pros

Easy of access to various information. Great support.

Cons

When logging in the dashboard only shows 10 entities. Would like to have the default to 50. Still issues with syncing changes that have been made at CIPC.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LT

Leanie T.

Governance manager

Insurance

### "Feedback"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 24, 2021

Very good system, although some functions need to be incorporated for corporate businesses with variety of data and requirements on a huge scale. But the programmers are willing to incorporate all requirements as it develops.

Pros

The reports and the documents that can be used on Infodocs for Resolutions, certificates etc

Cons

The uncertainty in the total numbers as I'm working with huge variety of shareholders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2021

Thank you Leanie for the honest and insightful review. We are honored to be working with King Price Insurance and appreciate your business and patience.

JD

Jackie D.

BOOKKEEPER

Accounting

### "Review BVSA PE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 23, 2021

Very good

Pros

Annual return submissions are easy, director changes and share certificates are simplified, registering a company is faster.

Cons

Not being able to transact on infodocs for CC's. Every transaction relating to CC's i have to do on CIPC .

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2021

Thank you for the kind review Jackie! We appreciate your support and we are grateful that you trust us to satisfy your company's secretarial needs. You will be happy to know that can now submit member changes on InfoDocs! Simply follow these steps: Dashboard --> Members --> Appoint Member --> Complete details --> Next --> Complete Appointment date --> Next --> Submit to CIPC --> Success!

TS

Trudie S.

Statutory Clerk

Accounting

### "Excellent customer support, good software "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 19, 2021

Infodocs centralizes most documents in a transaction, like share certificates and resolutions while working on a transaction. This feature is truly time-saving and comfortable. Infodocs is easy to work with, all the documents needed are available on the company profile, and the customer service is extraordinary!

Pros

Infodocs as a program is user-friendly and has all the documents centralized, making amendments quick and easy. The customer support and after-care service is amazing! The Infodocs team is ready to help with any query, their response is super fast, making it a pleasure working with them.

Cons

Not all of the information that has been imported is stored, ex. contact information of e-mail address

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2021

Thank you for the amazing review, Trudie! We are grateful that you entrust us to provide you with the best company secretarial services possible! We strive for improvement every day and your feedback is much appreciated.

JA

Jon A.

Director

Information Technology and Services

### "Site not functional"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

December 22, 2020

Can't use it, doesn't work. Would love to tho.

Pros

Sounds good, can't get it to work. Support pages look useful.

Cons

Can't add a new company In the "Account" tab, what looks like django template variables are shown eg: {{ account.account\_name }} Generally seems buggy?

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NN

Ncumisa N.

Managing Director

Accounting

### "Simple solution with super support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2020

InfoDocs has provided us with a simpler solution to manage and maintain our client's statutory document history and details in one place. The system reminders have made us look more attractive to our customers and the online support received from the staff is on point.

Pros

We like that it keeps all our client's statutory documents and details in one place. We like the reminder emails for annual returns and company alerts. And we love the online customer support, nothing is too much hassle!

Cons

It would be nice to pull detailed reports for all clients on our profile and also to see a log of who did what, when, but I believe these are already in the pipeline!

Alternatives considered

[GreatSoft Practice Management Software](https://www.capterra.com/p/168411/GreatSoft-Secretarial/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 29, 2021

Thank you so much for the great review Ncumisa! We strive towards being the best company secretarial service provider and your insightful feedback helps us to reach our goals! In fact, you will be pleased to know that you can now export detailed reports on InfoDocs simply go to Export Reports in the top right corner of your portfolio. You can select the option to download a detailed report of your Company Profiles, Director Profiles, and Shareholder Profiles.

CK

Cheri K.

Statutory Clerk

Accounting

### "InfoDocs Client"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 30, 2020

Pros

The fact that it captures the amendments and alert you, wow The supporting documentation is accurate and very professional that comes with the software. The ability to work faster on capturing is a HUGE plus point. The team behind the scenes, with their willingness to support and answer any request - astounding

Cons

At the moment I have not experienced any Cons.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Michael A.

Admin Manager

Hospitality

### "The place to file all your Information"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2020

Been great working with very dynamic young \[SENSITIVE CONTENT HIDDEN\] of business.

Pros

The fact that you can keep important documents for company in one place.

Cons

The folders are predetermined and one cannot make your own folders for organizing of documents.

Reasons for choosing InfoDocs

Know the \[SENSITIVE CONTENT HIDDEN\] from lovely town of Port Alfred.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2020

Thank you for your wonderful review, Michael! We truly appreciate your business and early support :-)

[View all Reviews](https://www.capterra.com/p/200964/InfoDocs/reviews/)

Popular comparisons

[Convene vs InfoDocs](https://www.capterra.com/compare/133609-200964/Convene-vs-InfoDocs) 

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