# Amelia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Amelia Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/200413/Amelia

---

# 

 Amelia Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Amelia

## What is Amelia?

Amelia is a user-friendly WordPress appointment scheduling plugin. It allows customers to book and pay with ease, while businesses can manage schedules, working hours, employees, and clients in one place. Includes features like automated notifications, resource booking, multiple appointment packages, buffer times, recurring appointments, multiple locations, and integrations like Google Calendar, Outlook, and Zoom. Trusted by thousands of businesses worldwide, Amelia keeps your appointment scheduling process smooth and organized.

## What is Amelia used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Event Management](https://www.capterra.com/event-management-software/)

Overall rating

Based on 245 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$49

Flat Rate, Per Year

Free trial  
available

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Do you work for Amelia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://wpamelia.com&name=Amelia)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Amelia

4.9 (245)

VS.

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$49

Flat Rate, Per Year

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (245)

Ease Of Use

4.8 (4,063)

Value For Money

4.8 (236)

Value For Money

4.6 (2,728)

Customer Service

4.9 (242)

Customer Service

4.7 (2,290)

## Amelia alternatives

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/200413/Amelia/alternatives/)

## Who uses Amelia?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

4.8 (148)

63.51% of 148 reviewers that rated this feature as important or highly important

With this capability, you can offer clients a straightforward, customizable way to book appointments online. Reviewers appreciate its intuitive interface, flexibility, and seamless integration with WooCommerce, noting it’s easy for both clients and staff to use across devices.

Confirmations/Reminders

4.8 (123)

58.54% of 123 reviewers that rated this feature as important or highly important

Amelia offers customizable confirmations and reminders, helping you keep clients informed and reduce no-shows. Users think the automated, editable notifications—via email or SMS—are easy to set up and highly valuable for both clients and staff.

Mobile Access

4.6 (93)

50.54% of 93 reviewers that rated this feature as important or highly important

Amelia helps you and your clients book and manage appointments from any device. Reviewers indicate the responsive design works well on smartphones and tablets, making mobile booking convenient, though a few mention minor usability issues or desire a dedicated app.

Online Payments

4.7 (80)

48.75% of 80 reviewers that rated this feature as important or highly important

It gives you a range of payment options, integrating smoothly with WooCommerce, Stripe, PayPal, and Mollie. Reviewers appreciate the easy setup and flexibility, though some wish for more payment gateway choices and improved customization for payment notifications.

Calendar Sync

You can sync appointments with Google Calendar, Outlook, and Office 365, keeping schedules organized and avoiding double bookings. Some users say setup is easy and reliable, but a few mention occasional syncing challenges and wish for broader calendar integration.

Automated Scheduling

4.7 (63)

38.10% of 63 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

Amelia 36 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Automatically create schedules based on business needs or employee availability and qualifications

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

You can sync appointments with Google Calendar, Outlook, and Office 365, keeping schedules organized and avoiding double bookings. Some users say setup is easy and reliable, but a few mention occasional syncing challenges and wish for broader calendar integration.

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Amelia offers customizable confirmations and reminders, helping you keep clients informed and reduce no-shows. Users think the automated, editable notifications—via email or SMS—are easy to set up and highly valuable for both clients and staff.

Accept and process credit card transactions

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Automatically find mutually available meeting time slots across multiple calendars

Amelia helps you and your clients book and manage appointments from any device. Reviewers indicate the responsive design works well on smartphones and tablets, making mobile booking convenient, though a few mention minor usability issues or desire a dedicated app.

Manage and support multiple locations

With this capability, you can offer clients a straightforward, customizable way to book appointments online. Reviewers appreciate its intuitive interface, flexibility, and seamless integration with WooCommerce, noting it’s easy for both clients and staff to use across devices.

It gives you a range of payment options, integrating smoothly with WooCommerce, Stripe, PayPal, and Mollie. Reviewers appreciate the easy setup and flexibility, though some wish for more payment gateway choices and improved customization for payment notifications.

Track/log the amount of time employees worked per job using a timer

Notifications that are delivered to users as soon as an event occurs

Schedule repeating appointments based on a duration of time

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Customize, sell, and distribute tickets

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.7 (245)

4.7

Based on 245 reviews

## Pricing

Value for money

4.8 (236)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/200413/Amelia/pricing/)

Starter

$49.00

Flat Rate,Per Year

It includes:

-   Unlimited Appointments
-   Unlimited Employees
-   Unlimited Events
-   Customizable Design
-   Automated Notifications
-   Import Customers
-   Discount Coupons
-   Service Extras
-   Marketing Tools
-   Square Payments

Standard

$89.00

Flat Rate,Per Year

It includes:

-   Customizable Design
-   Multiple Locations
-   Unlimited Appointments
-   Unlimited Employees
-   Unlimited Events
-   Custom Notifications
-   SMS Notifications
-   Deposit Payments
-   Online Payments
-   Calendar Synchronisation
-   Event Tickets
-   Webhooks
-   Online Meetings
-   WooCommerce Integration

Pro

$149.00

Flat Rate,Per Year

It includes:

-   Customizable Design
-   Multiple Locations
-   Packages of Services
-   Unlimited Appointments
-   Unlimited Employees
-   Cart
-   Resources
-   WhatsApp Integration
-   Refund Payments
-   Multilingual Support
-   Recurring Appointments
-   Payment via Link

Elite

$259.00

Flat Rate,Per Year

It includes:

-   Customizable Design
-   Multiple Locations
-   Packages of Services
-   Unlimited Appointments
-   Unlimited Employees
-   Rest API
-   Cart
-   Resources
-   Recurring Appointments

Value for money

4.8 (236)

4.8

Based on 236 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (242)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (242)

4.9

Based on 242 reviews

## User reviews

Overall rating

4.9

Based on 245 reviews

Filter by rating

5(218)

4(22)

3(2)

2(2)

1(1)

Mentioned topic

Sorted by most recent

YM

Yaniv M.

Web developer

Media Production

### "Works, good service - but can be buggy"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 21, 2026

I have vibe-coded an app that does that and it works really good. I no longer use Amelia and I won't renew the yearly license this summer.

Pros

It's still a great way to book appointment within wordpress. It integrates with my website ui and does the job.

Cons

In the last year I had some major bugs- especiialy with the automated reminders. Some of the clients reported bugs while trying book new appointments and lots of time I had to manually doing client bookings. I can say that the support team really tried to be helpful, but unfortunately I decided to move to another solution. I can add that some major issues that I found important to make the app better weren't part of a major upgrade they did this year, including the ability to use my phone number as the whatsapp tool for the clients (so they will be able to text back).

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Lack of WhatsApp integration, higher price and no way to integrate with local payment gateways.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Roger S.

Administrator

Construction

### "Polished front end, lots of options, good support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

I’ve reached out to support a number of times (chat and email). They’re not an “instant reply 24/7” service, especially outside weekdays, but when they do respond it’s clear they’ve actually read the question. The answers are thoughtful, they try to solve the problem properly, and when something isn’t part of the product direction they explain the reasoning rather than fobbing you off. Because it’s a feature-heavy plugin, I’ve ended up doing a bit of fine-tuning with PHP/CSS (sometimes using AI tools to speed things up). That hasn’t bothered me — in my experience with more advanced software, a little tailoring is normal if you want everything exactly right. I also understand from my own time working in software (I spent 18 months at Oracle as an associate software engineer) that complex products always have a backlog, and that new releases can occasionally introduce unexpected issues. What matters is whether the team keeps improving, listens to users, and stands behind the product — and that’s been my experience here. Overall, I’m happy to continue using Amelia and I expect it will keep improving over time.

Pros

What I really like is how polished and configurable it is. The front-end looks professional out of the box, and there’s plenty of flexibility to tailor the booking experience to suit your business rather than forcing you into one rigid layout

Cons

We use Amelia for Events but the default is always Appointments I wish you could chose to default to Events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Sports

### "Great plugin, great customer support. Real value for money"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 3, 2025

Really quick installation of the plugin. In addition the configuration was easy and very intuitive. After I couldn't get a service to activate I contacted support which answered over the weekend, which was followed up by xustomer support today. All in all excellent experience, and I would strongly advice non-developers to use this plugin!

Pros

Loved the ease of installation and the customer support after I ran into problems, such a big improvement from the Calendly plugin I used previously! Would strongly recommend adding this to your website!

Cons

Thus far the only downside I found was the need for having an active employee in your installation and the requirement that employee is visible on the website

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)

Calendly lacked features and support for their plugin.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DC

Daniella C.

Marketing and Design

Design

### "Great booking plugin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 13, 2025

Amelia has been a wonderful tool to work with. It makes bookings so much easier and the platform its great overall.

Pros

It's so easy to add services and create slots for your bookings. Also, the support team is great and always willing to help you.

Cons

The rebooking process its a bit confusing to set up in the backend. But with the amazing help of the support team, everything is possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VL

Victor L.

CEO

Music

### "Best plugin for booking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

10/10 experience. If you need this kind of plugin, stop searching and take a licence. You will not regret it.

Pros

Basically every part of Amelia is efficient, easy to use and implement. I could not operate as a business without it.

Cons

Nothing comes to mind. Everytime I had a bug or a problem, the support was prompt to answer, taking the time to guide me through steps and provide solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Maurice E.

na

Music

### "Powerfull Plugin with some quirks, great support (Pro)"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2025

I have been using Amelia Pro for a few months now and it is a great plugin offering quite a bit of functionality. For me it was really important to have events & appointments in one plugin as well as the possibility of a lifetime licence rather than subscriptions models. The plugin has some quirks and missing features (event tickets & dedicated pages per event rather than popups …), but the support has always been helpful and dedicated to fix any issues I’ve run into.

Pros

\- Ability to manage both events & appointments - integrated payment solutions & integration with woocommerce - decent costumisation options - very dedicated support - lifetime licence rather than yearly subscription

Cons

\- some missing features (but development continues) - sometimes unintuitive ui - somewhat lacking documentaion

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ES

Eugen S.

Dev

Entertainment

### "Great booking tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2025

Pros

Pretty, modern, very clear and intuitive, wide range of functions, very friendly and helpful support team!

Cons

A bit more movement and flexibility in the settings would be desirable. Translation isn't always perfect, but it's not a problem and can be adjusted with a little effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Anita R.

psychotherapist

Medical Practice

### "highly recommend"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 7, 2025

I tried different widgets with form and Amelia is giving the best value for reasonable price. worth using

Pros

easy user interface, customized form to fit the webpage colors and fonts, great user support, number of widgets

Cons

settings are spread out in different sections, sometimes not straightforward to find, form size can not be customized

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

JEAN-PHILIPPE B.

Photographers

Photography

### " A powerful booking plugin — ideal for photographers and studios"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 8, 2025

After 5 years of using Amelia as a reliable and professional booking system, I can confidently say it has become an essential part of my workflow as a photographer. Over time, it has matured into a very stable plugin, even with regular updates. The interface is clean, modern, and easy to use for both clients and admins. Now that I’ve upgraded to the Elite license, I’m planning to build a full automated workflow using Amelia's REST API to streamline my back-office and CRM tasks. This will allow me to go even further in customizing and integrating the booking experience into my website. Amelia has grown with my business, and I’m excited for what’s next.

Pros

As a solo photographer running a portrait studio, I love how Amelia simplifies my entire booking workflow. It offers a clean, customizable interface for clients, automated reminders, and full calendar management – all within WordPress. I no longer have to juggle phone calls and sticky notes. It truly feels like having a virtual assistant that works 24/7.

Cons

n some cases, it's frustrating not to be able to book the same timeslot for multiple services in one go. It would be helpful, especially when clients want to combine short sessions (e.g., ID photo + portrait) during a single appointment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Denico B.

Operations Manager

Health, Wellness and Fitness

### "Great for small simple businesses does NOT work for complex booking requirements"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

June 28, 2025

I feel like this company is trying to sell a bigger solution than they have the infrastructure and resources to do. They have only thought about the platform from a platform perspective and have not thought about the actual use case. You can set up multiple branches and have numerous employees but there is no function for a branch manager view, you cannot look at the calendar and get a full view of the branches appointments for the day.

Pros

The price is reasonable compared with some other booking platforms however despite selling the platform like it can handle complex booking solutions it cannot really

Cons

The sell it has a system that can handle complex businesses but it cannot. Great from small companies but the more complex the business the less it works. There is no receptionist / practice manager view. Becomes difficult to use the more branches and more employees you have. The calendar views are not user friendly. Team members cannot see each others appointments UNLESS you give them full admin access to your entire backend of your website.

Switched from

[SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/)

It became expensive the more branches I added. Did not have a very cost effective enterprise package

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/200413/Amelia/reviews/)

Popular comparisons

[Calendly vs Amelia](https://www.capterra.com/compare/148036-200413/Calendly-vs-Amelia)[Google Calendar vs Amelia](https://www.capterra.com/compare/200413-213340/Amelia-vs-Google-Calendar)[Goldie vs Amelia](https://www.capterra.com/compare/200413-268055/Amelia-vs-Goldie)[Doctoralia for Specialists vs Amelia](https://www.capterra.com/compare/200413-253301/Amelia-vs-Doctoralia-Pro)[Acuity Scheduling vs Amelia](https://www.capterra.com/compare/191978-200413/Acuity-Scheduling-vs-Amelia)[GlossGenius vs Amelia](https://www.capterra.com/compare/174830-200413/GlossGenius-vs-Amelia)

[Jobber vs Amelia](https://www.capterra.com/compare/127994-200413/Jobber-vs-Amelia)[Wix vs Amelia](https://www.capterra.com/compare/169007-200413/Wix-vs-Amelia)[Reservio vs Amelia](https://www.capterra.com/compare/130471-200413/Reservio-vs-Amelia)[Bitrix24 vs Amelia](https://www.capterra.com/compare/113540-200413/Bitrix24-vs-Amelia)[Vagaro vs Amelia](https://www.capterra.com/compare/153752-200413/Vagaro-vs-Amelia)[Doodle vs Amelia](https://www.capterra.com/compare/142620-200413/Doodle-vs-Amelia) 

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