# Best HaloITSM Alternatives 2026 | Capterra

> Looking for alternatives to HaloITSM? Find out how HaloITSM stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/200140/HaloITSM/alternatives

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# Alternatives to HaloITSM

[4.7 (44)](https://www.capterra.com/p/200140/HaloITSM/reviews/)

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## Top HaloITSM Alternatives

HaloITSM

* * *

Starting from:

£45/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (44)](https://www.capterra.com/p/200140/HaloITSM/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.7

Value for Money

4.6

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

$129/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Ease of Use

4.6

Customer Service

4.5

Features

4.3

Value for Money

4.6

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All HaloITSM Alternatives

At a Glance

Top Alternatives for HaloITSM

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [Atera](#product_60b517b6-f6f5-4480-b945-a6d200b2cab2)
-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)

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by Freshworks

[4.5 (710)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Track SaaS usage, eliminate shadow IT, and optimize software spend with Freshservice’s unified, AI-native IT management platform. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by Freshworks

[4.5 (3423)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by ManageEngine

[4.4 (231)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Modern service desk software for exceptional teams. Sign up today for a free 30-day trial. Full featured and no frills. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

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by Zoho

[4.5 (2212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by QualityUnit

[4.7 (1781)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning call center and help desk software with AI features, easy to use from day one. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by NinjaOne

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

NinjaOne gives complete, accurate, and real-time insight into managed IT assets to help IT teams reduce costs, & make better decision. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

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by BOSS Solutions

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning fully integrated Service Desk/ Help Desk ITSM solution available for both on the Cloud and On-Premise. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

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by SysAid Technologies

[4.5 (519)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

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## [Milvus](https://www.capterra.com/p/202528/Milvus/)

by Milvus

[4.8 (298)](https://www.capterra.com/p/202528/Milvus/reviews/)

Intelligent helpdesk and IT management system. [Learn more about Milvus](https://www.capterra.com/p/202528/Milvus/)

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## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

by ServiceNow

[4.5 (348)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

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## [Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

by Nanosystems

[4.7 (447)](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/reviews/)

Supremo is an easy-to-use, secure, but affordable remote desktop software for Windows, macOS, iOS, Android, and Linux. [Learn more about Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

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## [Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)

by Desk Manager

[4.8 (106)](https://www.capterra.com/p/173025/Help-Desk-Software/reviews/)

Desk Manager is a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management. [Learn more about Desk Manager](https://www.capterra.com/p/173025/Help-Desk-Software/)

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Software Found In

-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [IT Service Software](https://www.capterra.com/it-service-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [Incident Management Software](https://www.capterra.com/incident-management-software/)
-   [CMDB Software](https://www.capterra.com/cmdb-software/)