# Page 2 | Clearwave Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Clearwave the right Medical Billing solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/200050/Clearwave/reviews

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Clearwave

4.6 (33)

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Last updated March 16th, 2026

# Page 2 - Reviews of Clearwave

## Showing most helpful reviews

Showing 26-33 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PG

Paresa G.  
Medical Secretary/referral coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Clearwave review"

March 11, 2020

5.0

Pros

The details in every patients eligibility form

Cons

That Tufts insurance can not be verified almost daily

Review Source

LGG

Lori Godorhazy G.  
Admin Mgr.  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Clearwave OFAC"

March 11, 2020

5.0

Has decreased wait times

Pros

Patient scanning & correcting their own info

Cons

Scanner could be higher giving patient a better perspective of where and how to scan

Review Source

JK

Jen K.  
MD  
Medical Practice  
Used the software for: 6-12 months

### "Review"

March 11, 2020

5.0

Pros

Efficiently check in patients with less errors

Cons

1\. Scanning software not smart enough to identify if the correct side of the ID card has been scanned 2. Software is not integrated directly into Ehr 3. No credit card machine/ gateway is part of the clear wave system

Review Source

LT

Leigh T.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Wonderful Product"

March 11, 2020

5.0

Clearwave is a wonderful company to do business with, from the setting up the system, to the training to the customer support.

Pros

Very user friendly, works great with our EMR system

Cons

A couple of the features will not work with our EMR

Reason for choosing Clearwave

Had the most features that would work with our EMR

Review Source

AD

Ariane D.  
Practice Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "Inovation"

March 11, 2020

5.0

Pros

It took a lot of work from my front desk. This are automated.

Cons

The patients still have hard time following the instructions on the kiosk. Sometimes I feel like we need hostess standing around the kiosk to make sure they will enter the right info.

Review Source

LF

Laura F.  
Clinic Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Experience with Clearwave"

March 11, 2020

5.0

The practice is in a very rural area with an older population, and old habits are hard to break. The patients are getting used to the new process, but it was a learning curve for them.

Pros

The reduction in billing errors for our medical practice and the constant up to date eligibility for the patients and their insurances

Cons

There are some integration issues with our practice management system, Nextech and there are some insurances that are not loaded within their system to be able to check the eligibility.

Reason for choosing Clearwave

Corporate decided which system to purchase

Review Source

SK

Sherrie K.  
RCMA  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Clearwave"

March 11, 2020

4.0

Overall its been great.

Pros

I like most is the eligibility, overall it's wonderful and detail. Lets you know the patient's copay very helpful

Cons

I don't like the its not communicating with Cerner you're not allowed to make changes, having to have to systems open.

Review Source

SS

Stacy S.  
Clinic Strategist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Still implementing"

March 12, 2020

4.0

Staff is responsive.

Pros

The eligibility check provides details we have not had with other software products.

Cons

Lack of ability to customize some of the small details.

Review Source

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