# Page 2 | Zuub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zuub the right Dental solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/200040/Zuub/reviews --- Zuub 4.7 (38) [View alternatives](https://www.capterra.com/p/200040/Zuub/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zuub ## Showing most helpful reviews Showing 26-38 of 38 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Diane C. Practice Manager Medical Practice Used the software for: 6-12 months ### "My new personal assistant" September 22, 2023 5.0 Zuub is an automated reliable time saver. Pros Zuub is a quick way to verify benefits while scheduling new patients and for reoccurring eligibility/verifications, it has saved so much time and human error. Zuub is an integral part of our office they keep up with the constant changes in the dental insurance world while listening to their customers questions or requests. Cons Would like a feature to search by patient insurance company, name and DOB. Sometimes patients don't have their sub ID. Reason for choosing Zuub AI is typically more reliable than humans Review Source BA Brooke A. Business Manager Medical Practice Used the software for: 6-12 months ### "Too Good! " November 30, 2023 5.0 Pros We used Zuub to verify insurance for patients. Before Zuub this process was tedious involving going to each individual website to verify. Frequently we couldn't verify online and had to call the insurance company only to be on hold for long periods of time. We switched to Zuub and this process that had previously been a headache became much easier! Cons Some of the reports were difficult to understand or hard to find the specific information we were looking for. Review Source LW Lisa W. Practice Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Zuub" September 21, 2023 4.0 The experience has been most beneficial for us Pros This insurance verification process allowed us to no longer waste 2 of our employees time and energy waiting on the phone with ins companiesBeing able to refresh and see with in minutes is game changingStarting to look at new features we can use with Zuub: Treatment plans, online payments etc Cons So far there is nothing we dont like. Hoping the online payments can soon be written back to our practice management system soon Review Source KL Kirsten L. Financial Coordinator Health, Wellness and Fitness Used the software for: I used a free trial ### "Zuub Insurance Verification" October 2, 2023 5.0 Pros We currently use Zuub for the insurance verification process. It has definitely saved us a lot of time on the phone with insurance companies and being more present with patients in front of us or calling. I am able to catch if a patient no longer has insurance sooner with the instant verification weeks ahead. The installation was also very seamless and everyone was very helpful and responsive when errors occurred. Cons The only thing I think that could be improved currently would be setting up a single page with frequencies and history rather than filling up that patient document center with all the information. We did edit what our particular verification should be but the options of what the different insurances share do vary on what we receive. We have continued to use our own breakdown sheet for it to be clear to all but all in all, Zuub has still saved a handful of time for verification. Review Source SE Summer E. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Product for Insurance Verification" March 28, 2024 5.0 Pros Very easy to set up and roll out, great support from their team and verifications were accurate and easy to read. Cons 3rd party limits due to insurances not providing access. Review Source AG Annie G. Insurance Co-Ordinator Health, Wellness and Fitness Used the software for: 2+ years ### "Zuub Review" March 19, 2026 3.0 Neutral Pros It gives detailed information and formats that are better than the websites. Cons There are too many connection errors when the websites are working. Review Source JM Janey M. Insurance and Billing Hospital & Health Care Used the software for: Less than 6 months ### "No Longer Spending Hours on Insurance" August 30, 2023 5.0 Our office used to have someone spend all day verifying insurances and getting benefit breakdowns but that is a thing of the past now with Zuub. Nothing beats walking in to the office in the morning and having almost all of the verifications done before I even woke up that morning, and you can set them to be done days ahead of time as well to sort out any issues that may arise. Pros The best part of Zuub is the extremely responsive customer service, they are always willing to find a solution to all of my needs and are so friendly on top of that! Cons We don't have many issues with Zuub because anything we bring up they are ready to find a way to fix for us, and they are always working on making it better. Review Source GS Ginger S. Billing Coordinator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Zuub Rocks!" June 5, 2023 4.0 When we are short staffed, Zuub takes that additional load off of manually verifying insurance for ALL the patients. It does give us the benefit of know, at the very least, if the patient is active. Pros The thing I love most about Zuub is that it can verify multiple patients at one time. Cons The thing I like the least about Zuub is that there are several major Insurance companies that can not be verified, and that Zuub does not sync quickly enough with our PMS. Review Source NC Nolan C. Dentist Hospital & Health Care Used the software for: 6-12 months ### "Time saver" August 18, 2023 5.0 Time savings which allow staff to focus on other things. Pros Saves a lot of time for staff to avoid contacting insurance companies for benefit breakdowns. Cons Benefit breakdown could be more detailed but that is not the fault of Zuub but rather the insurance company release of info to Zuub. Review Source RM Renu M. Administrator Dental office Hospital & Health Care Used the software for: Less than 6 months ### "ZUUB Review" September 26, 2023 5.0 The office has increased outgoing calls after signing up with ZUUB . Zuub has saved us several hours per day! Pros The integration was fast and efficient. The team and I have saved several hours a day in verifying dental benefits! Cons There is no negative feedback from the office. Zuub is a great system to use for verifying dental insurances Reason for choosing Zuub It is more efficient Review Source PB Pamela B. Office Administration Hospital & Health Care Used the software for: Less than 6 months ### "Great review " June 5, 2023 5.0 Pros Everything about Zuub is great and easy to learn. Cons Nothing is to complicated with this product Review Source LS Linda S. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Love Zuub!" August 20, 2023 5.0 2 months in and so far, very pleased Pros So easy to set up and very user friendly. I’v once setup, Zuub does 85% of out insurance verification. Cons I’d like to see a way to check off when another staff member has worked a verification that Zuub was not able to verify. Thankful that my onboarding agent put a request in to add this. Review Source VL Vik L. Partner Hospital & Health Care Used the software for: Less than 6 months ### "A great software that is a big time-saver" September 1, 2023 5.0 Pros Excellent customer service, easy implementation, and expanding feature set. Cons Did not include Excellus insurance when I joined, despite advertisement Reason for choosing Zuub Better service, more integrated Review Source Similar Products Featured ## Related categories [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Revenue Cycle Management](https://www.capterra.com/revenue-cycle-management-software/)[Dental](https://www.capterra.com/dental-software/)