# Alessa Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Alessa Software - reviews, pricing plans, popular comparisons to other Compliance products and more. Source: https://www.capterra.com/p/199987/Alessa --- # Alessa Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Alessa ## What is Alessa? Designed for financial institutions, MSBs, fintechs and casinos, Alessa is an AML compliance solution that offers customer due diligence, sanctions and watchlist screening, transaction screening and regulatory reporting for various jurisdictions. It can quickly integrate with existing core systems and scale with organizations as their size and needs grow. Advanced analytics based on AI-techniques, workflows and case management creates a solution that encourages a culture of compliance. ## What is Alessa used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[Banking Systems](https://www.capterra.com/banking-systems-software/) Overall rating Based on 28 user reviews Reviews sentiment Positive 82% Neutral 18% Negative 0% Starting price $0.01 Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Alessa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://alessa.com/&name=Alessa) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Alessa 4.3 (28) VS. [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price $0.01 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (28) Ease Of Use 4.0 (1,947) Value For Money 4.1 (23) Value For Money 3.8 (1,537) Customer Service 4.5 (26) Customer Service 3.8 (1,642) ## Alessa alternatives [4.3 (606)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.6 (196)](https://www.capterra.com/p/129758/Procurify/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (135)](https://www.capterra.com/p/133966/Accounting-Seed/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Risk Alerts 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Notifying as a warning or reminder of a potential or imminent hazard Risk Analysis 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Analyze potential risks across the organization Risk Assessment 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Alessa 44 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anti-money laundering compliance helps businesses uncover suspicious financial activity Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Track and analyse user behavior within a system or network Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Rules that can be customized/created based on business requirements for fraud prevention Record customer information, purchase history, and other notes Assembly of graphs and charts for visualizing and tracking statistics/metrics Discover and connect variety of data sources to the application for analysis Ability to handle large datasets Approve legitimate financial transactions after reviewing for fraud or other risks Intended to be used by banks Intended to be used by insurers Identify and prevent suspicious activity Validating the identity of an individual or entity through verification of personal information or credentials Monitoring employee behavior for suspicious activity to detect internal fraud Oversee people and resources to carry out an investigation Observe and track the demand, usage, progress or quality of a system, product, or user The process of conducting customer due diligence for any politically exposed person (PEP) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Reporting of risks associated with specific actions, events, or entities Assess and score risks using risk matrices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities View and track activity related to an individual, transaction, etc. Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (28) 4.1 Based on 28 reviews ## Pricing Value for money 4.1 (23) Basic $0.01 Per Year Value for money 4.1 (23) 4.1 Based on 23 reviews ## Integrations [ SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ LSEG Risk Intelligence](https://www.capterra.com/p/185117/LSEG-Risk-Intelligence/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (26) 4.5 Based on 26 reviews ## User reviews Overall rating 4.3 Based on 28 reviews Filter by rating 5(13) 4(10) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent MR Maxime r. FREELANCE Computer Software ### "un logiciel fiable de surveillance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2023 Je travaille en étroite collaboration dans le secteur bancaire et je suis amené à utilisé Alessa. Je trouve que nous avons amélioré notre système de conformité et de gestion des risques pour les questions comptables et fiscales. Donc que du positif !!!! Pros Alessa prévient en cas d'anomalie ou de fraude . Je dois dire que ce logiciel lutte contre le blanchiment d’argent. Alessa vous permet r des processus de surveillance entièrement personnalisables selon nos besoins . Alessa aide mon organisation à détecter rapidement les entités et les flux à haut risque grâce à des alertes. Cons Parfois un peu lent et présence de message d’erreur . rien de bien grave Reasons for choosing Alessa ce sont mes clients en tant que freelancer qui l'utilise. je dois dire que je suis amené a utiliser d'autres logiciels dont la fonction est identique et j'avoue qu'Alessa est un logiciel de pointe ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Michelle F. Assistant Manger Banking ### "Great AML tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2021 My overall experience however has been a positive one as Alessa/Caseware provide excellent customer support Pros Alessa helps my organisation detect high risk entities and activities early by creating alerts to be reviewed based on the parameters set. Cons Sometimes is moves a bit slow and presents with error messages. I have reported this on many occasions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Hi Michelle, Thank you for the review and we are thrilled to have you as a customer. We are glad to hear that our solution is able to alert your organization of high risk entities and activities! I am sorry to hear that sometimes the software is a little slow. We are continuously making enhancements to the product to improve the customer experience so your feedback is very helpful. Thanks again! AZ Alicia Z. Client relationship specialist Banking ### "Manageable " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2020 Managed with great ease. Pros The product is remarkably Easy to use. Effortless. Great tool. Cons I haven’t encountered a feature I dislike as of yet. Reasons for choosing Alessa Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2021 Thank you for your feedback, Alicia! SC Stephanie C. Analyst Banking ### "good support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 14, 2020 Overall it has been a good experience. The support team is great. Pros Anytime we have had an issue with it being down or slow the response has been very quick and the issues are resolved quickly Cons There is some functionality that is not possible with Alessa. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 15, 2020 Thank you for the review, Stephanie! We are glad to hear that you find that our support team is knowledgeable and quick to resolve any issues. We are always willing to help! MB Monique B. Compliance Officer Financial Services ### "Alessa Is the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 16, 2020 Transaction monitoring & screening Pros Alessa is an efficient tool that has allowed us to detect & report unusual & suspicious activities Cons The software is pretty user friendly. NO additions at this time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2020 Thank you for the review, Monique! We are thrilled to hear that you think Alessa is easy to use and is an efficient tool that has allowed you to detect and report unusual and suspicious activities. Thanks again for your review! ES Edward S. Gerente de Auditoria Continua Banking ### "Review for Alessa" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 July 6, 2020 first time using an app like that Pros Easy to use, and i just need to set it up 1 time Cons some frequent errors of the app that difficult the work sometimes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 15, 2020 Thank you for the review, Edward! We are glad to hear that you find the product easy-to-use. We hope that as you continue to work with the product, you will discover some of the other benefits it offers. Thanks again! OB Oxana B. Head of Internal Audit Logistics and Supply Chain ### "Experiences with CaseWareMonitor (Alessa)" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 30, 2020 Pros automation of controls, Time savings through the automated controls quick correction of abnormalities Cons I missing a manuel in german own further development is complex Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2020 Thank you for your review, Oxana. When used for automated controls monitoring, Alessa can indeed save time and allow organizations to correct any abnormalities. Our distributor in Germany should be able to assist you with your inquiries - do let us know if you need further assistance. Thank you again for your feedback! Maik H. Head of Internal Audit Real Estate ### "useful helper for complex analyses" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 29, 2020 We have been satisfied with the effectiveness of Alessa for several years. Pros TAG Immobilien AG mainly uses Alessa to detect duplicate payments and duplicate vendor master data. Posting journal and master data are managed in an SAP system. The stored algorithms work well and deliver anomalies which are then checked further. We are satisfied with the results. Cons The design options for the own dashboards could be more extensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 30, 2020 Thank you for the review, Maik. We are glad to hear that Alessa is able to help your organization detect duplicate payments, duplicate vendor master data and other anomalies. Other organizations have found this to be a powerful capability to reduce revenue losses and financial fraud. Thank you for sharing your perspective on why you have been satisfied with the effectiveness of Alessa for several years! CS Christian S. Head of Finance Education Management ### "Saves a lot of manual working time due to automatic business processes!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2020 Overall, this software allows us to perform significantly more controls than would be possible manually. Thereby, we significantly improved our compliance and risk management system for accounting and taxation issues. Pros This software is easy to learn and use for all responsible employees in the company (in particular employees in our accounting department). So we didn't need to spend much money for user trainings and could start very soon. Furthermore, we saved a lot of working time since implementing this software due to changing many data checks from Manual to automatic. Cons Fine tuning of the controls was hard work and it took a lot of time to customize all attitudes to our business specifications. But after this fine tuning was done it works very well and we got the spended time back due to the pros of the automatization process. Reasons for choosing Alessa We needed a more standardized and automatic solution with regular and revision-proof controls. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2020 Thank you for the detailed review, Christian! We appreciate learning how Alessa allowed you to automate some of your processes and saves time for your employees. It is also very interesting that Alessa allowed you to implement more controls and significantly improve your compliance and risk management for accounting and taxation issues. Thank you for being a customer and providing your perspective on how Alessa helps your organization! FH Frank H. Tax Advisor Real Estate ### "Is is absolutely helpful for our department." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 25, 2020 We get a mounthly report of all our issues. We get a better feeling for cases that should be checked. Pros It is an easy compliance programm and quickly installed in our system. Cons Up to now I misted nothing. So I have on negative points. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 26, 2020 Thank you for the review, Frank! We are so glad to hear that you find Alessa an easy compliance program to use and that you are able to easily determine which issues need to be addressed first. Thank you for being a customer and providing your assessment of our product! [View all Reviews](https://www.capterra.com/p/199987/Alessa/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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