# Page 3 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is RentRedi the right Real Estate Property Management solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199707/RentRedi/reviews --- RentRedi 4.5 (125) [View alternatives](https://www.capterra.com/p/199707/RentRedi/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of RentRedi ## Showing most helpful reviews Showing 51-75 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SE Sean E. Property Manager Real Estate Used the software for: Less than 6 months ### "Payment processing sucks but good product" July 27, 2024 5.0 Very hard to get set up and it seems that mobile homes is not understood as an investment. I had to send multiple email to get it set up and if I wanted to get set up in a day and go with my business I cant do that with RentRedi. Pros I like the fact you offer the credit boost feature its going to great for my tenants Cons The setting up the payments it an long process. Is there a better or different way to confirm property ownership. I got some flack for turn in taxes with my company name on it Switched from [Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/) This product is better for property management with the credit boost and maintenance feature Review Source Response from RentRedi August 2, 2024 Thank you for your feedback! We're glad to hear that you appreciate the credit boost feature and find it beneficial for your tenants. We understand that setting up payment processing can be a challenging process, and we apologize for any frustration this has caused. Regarding the setup process and confirmation of property ownership, we're constantly working to improve our system to make it as seamless as possible. Your feedback about the challenges you've faced, particularly with mobile homes, is valuable, and we'll use it to review and enhance our setup procedures. We know how important it is for you to get up and running quickly, and we're committed to making this easier for our users in the future. If you have any further suggestions or need additional support, please don't hesitate to reach out. We're here to help and appreciate your decision to switch to RentRedi! CB Carrie B. Property Manager Real Estate Used the software for: 6-12 months ### "No Regrets for Purchasing RentRedi" June 30, 2024 5.0 My experience overall has been fantastic. I would recommend this software to any property manager. The ability to track tenants, leases and property in one place and ability to run reports using the data to analyze each unit has been such a time saver. We use the mobile app and access info on the go as too. Pros I like that it helps track each property and the tenants. I like that rent is automated. I like that it links to the accounting software saving me so much time and energy so I can spend my time building my business. Cons Literally can't think of what I like least. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing RentRedi I did purchase QuickBooks and used for a few months before converting to RentRedi and the RentRedi Accounting. QuickBooks didn't have feature for collecting rent and wasn't able to track each property without purchasing premium options. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Spent so much time updating spreadsheet and manually collecting rent. Review Source Response from RentRedi July 8, 2024 Thank you so much for your glowing review! We're thrilled to hear that RentRedi has made such a positive impact on your property management experience. It's fantastic to know that our automated rent tracking and accounting integration are saving you valuable time and energy, allowing you to focus on growing your business. We're delighted that you've had a fantastic experience overall and appreciate your recommendation. Our goal is to provide a comprehensive solution that simplifies managing tenants, leases, and properties, and it's great to hear that the reporting features and mobile app have been particularly helpful for you. If you ever have any suggestions or need assistance, don't hesitate to reach out. We're here to support you and your business every step of the way! MR Marcia R. Real Estate Salesperson Real Estate Used the software for: 6-12 months ### "Easy, User Friendly & great technical support staff " October 7, 2024 5.0 RentRedi has been very easy to navigate and use since the moment I signed up and every time I had a question or concern it was always answered promptly Pros I like how easy it is to collect rent, not only for the landlord but also for the tenant Cons So far there is nothing I dislike about RentRedi Review Source Response from RentRedi December 4, 2024 Thank you for your wonderful feedback! 😊 We're so glad to hear that RentRedi has been easy to use and has made rent collection a breeze for both you and your tenants. Our team works hard to provide prompt and helpful support, so it’s fantastic to know your questions and concerns have been addressed quickly. Your kind words mean a lot to us! If you ever need anything else, we’re always here to help. Thanks again for choosing RentRedi—we appreciate your support! 🙌 DW DAVID W. Landlord Real Estate Used the software for: Less than 6 months ### "Rent Redi Full Review" September 4, 2024 5.0 Overall I have enjoyed my experience and would recommend to friends and family Pros Rent Redi makes being a property owner simple. They have great resources and a responsive customer service team. Cons The interface on the app is a bit clunky/slow. Switched from [PayYourRent.com](https://www.capterra.com/p/233929/PayYourRentcom/) I wanted the capability to list my units Review Source Response from RentRedi September 10, 2024 Thank you so much for your thoughtful review! We’re thrilled to hear that RentRedi has made your experience as a property owner simpler and that you’ve found our resources and customer service team helpful. We aim to make your job easier, and it's great to know we’re achieving that! We also appreciate your feedback about the app’s interface. Our team is continuously working on improving the user experience, and your input helps us prioritize those efforts. If there’s anything specific you'd like to see enhanced, feel free to reach out—we’d love to hear your suggestions. We're here to support you and your properties every step of the way. JT Jack T. Owner Real Estate Used the software for: 6-12 months ### "Great Service" October 4, 2024 5.0 Pros RentRedi is a great tool to manage rental payments and automate things for our renters. We have multiple properties and its so easy to keep the tenants and payments in order! Cons Nothing! The platform is really great and easy to use! Review Source Response from RentRedi November 14, 2024 Thank you for the fantastic feedback! We're so glad RentRedi has made managing multiple properties and keeping tenant payments organized easier for you. Streamlining tasks and making rental management simpler is what we’re all about. We appreciate you choosing RentRedi and look forward to continuing to support your business! Ann K. Administrator Real Estate Used the software for: 6-12 months ### "Excellent Customer Service" June 30, 2024 5.0 Originally I was not sure I’d stay with RebtRedi (the company I work with was sold to RentRedi). Over time I have appreciated the additional features and most of all, the customer service. Pros I haven’t needed much help once I got set up, but I had a recent very tricky problem and I was beyond impressed with the care and attention \[sensitive content hidden\] provided. It’s this kind of service that sells the product! Cons The transition was tricky for me, but RentRedi has excellent support so it went much better expected. Switched from [eRentPayment](https://www.capterra.com/p/167346/eRentPayment/) The company got sold to RentRedi (so the change was not by choice). Review Source Response from RentRedi July 8, 2024 Thank you so much! We're thrilled to hear that our team was able to assist you with your tricky problem. Providing exceptional service is our top priority, and it's wonderful to know that it made a positive impact for you. If you ever need help again, we're always here to assist! 😊 SG Stacie G. Owner Real Estate Used the software for: I used a free trial ### "RentRedi runs my business " July 24, 2024 5.0 Fantasti! I called RentRedi and they went above and beyond what I ever expected of them. That in itself will keep me a loyal customer for years to come. THANK YOU RENTREDI!!!! Pros Having RentRedi makes having rental properties and the headaches that comes with it so much easier. Cons I wish they had more how to videos for people just starting and explain why doing certain things is important. Review Source Response from RentRedi August 1, 2024 Hi Stacie! Thank you so much for leaving this 5-star review! We really appreciate it and are happy to hear that RentRedi is making management rentals easier! Regardling the how-to videos, we are actively working on creating more videos, so if you have a suggested list of videos that would make your experience easier, please email team@rentredi.com! CJ Charlyn J. Accounting Manager Real Estate Used the software for: Less than 6 months ### "RentRedi Review " July 27, 2024 5.0 Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance. Pros Ease of set up. User friendly. Great support team. Cons I have zero complaints. Would highly recommend Review Source Response from RentRedi August 1, 2024 Thank you so much for your fantastic review! We're thrilled to hear that you found RentRedi easy to set up and user-friendly. Our support team is always here to help, and it's wonderful to know that they've made your experience even better. We're grateful for your recommendation and look forward to continuing to support you in managing your rentals! RA Robert A. Chief Evangelist Real Estate Used the software for: Less than 6 months ### "Rent Redi has made my life easier " July 5, 2024 5.0 Great experience, have used customer service a few times they have been very helpful Pros Easy to use for me and tenants, great customer service Cons I don’t see any cons. Great product and service Alternatives considered [TurboRater](https://www.capterra.com/p/6816/TurboRater/) Reason for choosing RentRedi Ease of use, great customer service and responsive Review Source Response from RentRedi July 12, 2024 Thank you for sharing your positive experience with RentRedi! We're thrilled to hear that our platform has made your life easier and that you and your tenants find it easy to use. Our customer service team is dedicated to providing exceptional support, and it's wonderful to know they have been very helpful to you. We appreciate your feedback and look forward to continuing to serve you! LW Lisa W. Just a landlord Computer Games Used the software for: Less than 6 months ### "It works for what I need" July 7, 2024 4.0 Pros Customer service is great. I've used it each time I've logged on (twice) and each time I got my issue resolved right away. With the prior service I used, it would take a couple of business days. Cons Difficult to navigate to change rent. So far I haven't found it to be overly intuitive. Switched from [eRentPayment](https://www.capterra.com/p/167346/eRentPayment/) Mandatory - I think it was acquired? I'm really not sure. Review Source Response from RentRedi July 15, 2024 Hi there! Thank you so much for leaving this review! If you ever need help navigating the site, please feel free to set up an onboarding session or give us direct feedback at design@rentredi.com! We are happy to help always! GF Gideon F. Managing Member Real Estate Used the software for: Less than 6 months ### "New User Review" July 29, 2024 4.0 Pros Ease of transition from another provider and good customer support Cons Pricing is higher than previous provider Review Source Response from RentRedi August 5, 2024 Hi Gideon! Thank you so much for reaching out and leaving us a review! We really appreciate it and are glad you're finding RentRedi's customer support valuable. RentRedi offers many great features for all our customers! Besides rent collecting, you also now can manage listings, maintenance, tenant screening, and accounting! Thank you again for leaving us a review! JA Jamaine A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Service!" July 5, 2024 4.0 Ive had RentRedi for a short period of time and it has been amazing. Pros RentRedi is extremely easy to use! The set up was easy and customer service is readily available. Cons I dont really have any real cons for my time spent using RentRedi Review Source Response from RentRedi July 12, 2024 Thank you for your fantastic review! We're delighted to hear that you found RentRedi extremely easy to use and that the setup process was a breeze. Our team is committed to providing excellent customer service, and it's great to know they were readily available when you needed them. We appreciate your feedback and are here to support you every step of the way! ZJ Zakau J. Landlord Real Estate Used the software for: 6-12 months ### "Using Rentredi as a first time landlord " February 16, 2024 4.0 My experience overall has been a pretty good one. I can’t complain much about this app, but what I will say is I think they have a long way to go in terms of the interface and how intuitive it is for their users. I will be happy to see the advances they make in the future and hopefully continue to use their product in the future. Pros What I appreciate most about rentredi is their customer service! I think this platform has a lot of the common features that someone might need and if for any reason you need assistance they are ready to help. Cons My lease favorite feature from rentredi would be the application process! In my opinion it would be very helpful to have tenants insurance available to the landlords as well as when leases are completed, we should be able to sign through rentredi. There currently is not a feature for you to send the lease for signature. Review Source Response from RentRedi February 19, 2024 Hi Zakau, thank you so much for leaving this great review and feedback! We appreciate your insights. If you would like to share your experience using our interface and how we can improve it, feel free to email design@rentredi.com! VM Vaughn M. Property Manager Real Estate Used the software for: Less than 6 months ### "Great property management software!" February 15, 2024 5.0 Overall, RentRedi has been a valuable asset and very simple to use at a great price. I will be adding more units every year and it’s nice knowing I have this tool to support the day needs Pros It was easy to set up, easy to navigate, the app is easy to use, and the tenants are all using it effectively. I was able to post all the charges for the year so the tenants can see exactly what they will be paying for and I’m able to keep an eye on all the charges. I also really like the credit boost feature I offer the option to my tenants, which is a six dollar costto boost their credit score when they pay on time. I think this function is an opportunity. to boost their credit score when they pay on time. I think this function is a missed opportunity for all tenants. I chose this app because I really like that function as well. Cons I would really like to see RentRedi offer the ability to create invoices so I can properly bill the landlord for the work I am doing. Also, it would be great if there was a secure portal so tenants can safely send me sensitive information. The initial set up took a little time. You have to verify you are the property owner by providing your contract or the owner by showing your deeds. You also have to verify your bank accounts. Reason for choosing RentRedi RentRedi was brought up the most on the discussion boards. Everyone seem to like the performance and people did not have anything negative to say one of the issues I saw a lot from the other options was the delay of receiving payment in a timely manner. Review Source Response from RentRedi March 20, 2024 Thank you for taking the time to share your detailed feedback about RentRedi. We're thrilled to hear that you find our property management software easy to set up, navigate, and utilize, both for yourself and your tenants. It's fantastic to know that you've found value in features such as the credit boost option, and we're glad it's proving beneficial for both you and your tenants. We appreciate your constructive feedback regarding additional functionalities you'd like to see, such as the ability to create invoices. Rest assured, your suggestions are duly noted, and we are continually striving to enhance our platform to better meet the needs of our users. For tenants, our web and mobile apps are designed with security in mind, so your tenants' information is safe. Thank you for choosing RentRedi! TN Thang N. Managed Services Information Technology and Services Used the software for: 2+ years ### "Long term rentals software" November 2, 2023 4.0 Pros It's a platform that provides easy search. It also the secure payment and personalized support. Cons The site is sometimes out of my control at the moment.Have to go to each unit's page to see who has paid, and who has yet to pay. Review Source Response from RentRedi November 15, 2023 HI there! Thank you so much for leaving us this rating and review. We value your insight into how we can improve our product and will pass along your feedback to the team! JG John G. Principal Real Estate Used the software for: Less than 6 months ### "Customer Service is amazing" August 23, 2022 5.0 Pros First and foremost, the customer service is amazing. We had a quite a few questions in the first couple weeks of using the application. The online chat feature is great. We get someone engaged with us within a few minutes and they always have the answers we need. They even follow up afterwards to make sure we don't have any more questions. Cons The tenant application process is a little bit of overkill for short term rentals. We don't need all the information that is included in the tenant application process for short term. It would be nice to be able to turn off the fields for the information we don't need. Because we can't do that, it's a little confusing to the tenant when they are filling out their information even though we send them communication clearly stating the information we need and don't need. Reason for choosing RentRedi It had all the features we needed. We knew the learning curve would be minimal because it very logically follows the property management process extremely well. The price point is good. Review Source VR Verified Reviewer IT Officer Education Management Used the software for: 1-2 years ### "Good software for property management" November 16, 2023 4.0 Pros I almost like how easily I can use it for the first time. Without technical knowledge, I still can use and explore all its functions easily. Also, when checking its documents, I can always get the answer for my issues and concerns. Cannot tell about the dashboard with the good arrangement which provides a good view and work on it faster. It fits with all my requirements for manage properties for my daily work. Save lots of time and improve my working performance. Cons Not so much but sometimes, I need to refresh the software to get the better performance as well as the technical support needs to rely more quickly. It is good if it supports auto hint for input based on the history. Review Source Response from RentRedi November 16, 2023 Hi there! Thank you so much for this great review and rating. We appreciate your feedback and hope you continue to enjoy using RentRedi to manage your rentals! FP Fatime P. Owner Real Estate Used the software for: 6-12 months ### "Best App for Managing my Properties " January 24, 2023 4.0 I love the app and I do appreciate the customer service. Anytime I had a question they were quick to resolve the issue. Pros Everything is done on the app. As a landlord you don’t want consistent emails or texts. This makes it a one stop shop for all your properties and tenants to jot concerns, updates etc. Your payments are all listed and you can see pending charges. Cons I have section 8 tenants and their checks get automatically deposited into our bank account. I would like an option where I can customize the tenants portion of the rent and what the housing authority paid on rent redi. This way I know you how payments came in. Also the mobile app seems to have a delay and sometimes it doesn’t load correctly. Alternatives considered [Avail](https://www.capterra.com/p/181119/Avail/) Reason for choosing RentRedi Ease of use and the options it has for managing properties. Review Source CM Clint M. Partner Real Estate Used the software for: 6-12 months ### "A Great Tool to have in your tool chest" February 7, 2023 5.0 Overall RentRedi is worth integrating into your system. We are a small company that is growing. We started with three properties and have grown to five properties. We wanted software that would be robust enough to grow with us where if we had 100 properties we would not need to change. That is why we chose RentRedi. Pros We were just starting our rental business and needed something to help us keep up with the different properties and renters. Something with online access that would be easy for our renters and robust enough to be a help to us. RentRedi fit the bill, it allows you to execute leases between you and the renter, it is a repository for your documents, it is our payment and notification hub for the renters, and we use it for our listing, application, and background checks. Cons It is lacking easy-to-follow instructions in several sections. When trying to list properties it does not allow for photos to be permanently attached to each individual property. So, if you have multiple properties you have to delete photos and hold them off software. And, there are times when customer service assistance is not available. You have to leave a message and wait for them to call back and usually by the time they call back I am off to the next project and not near the computer. Review Source Response from RentRedi March 24, 2023 Hi Clint! We appreciate your feedback regarding listing properties. For support, we are available with our live chat support, in addition to phone and email support if you ever can't get ahold of someone! Again, thank you so much for this feedback. We do appreciate it! VR Verified Reviewer VP/Property Manager/Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Terrible customer service and business practices" September 7, 2023 1.0 My experience was extremely frustrating. The very first time one of my tenants used the app, he was moving to quickly and paid via credit card. He didn't realize the fee was so high for credit card usage. He reached out to me within an hour or two and I immediately contacted RentRedi. They walked me through how to "void" the payment. However, that option wasn't available and they told me it was too late to reverse the payment and refund the tenant. I then refunded the tenant and asked them to open a case with their 3rd party payment processor. After 5 days I had not heard anything back. I followed up and was told we can't refund the money. How is there not an option to refund someone when they make a very simple mistake. I work in the field and the software we use at the office can reverse charges at any time. I can do it that day, week, month, year, etc. Nobody who I spoke with was helpful at all. They were very nice but just kept saying there is nothing we can do and there is nobody else for me to speak with. I immediately cancelled my plan and deleted everything from their site. As a landlord, I am trying to provide options and convenience to my tenants. I am not trying to take advantage of them not am I trying to have a software company take advantage of their mistakes with the inability to refund any fees within minutes/hours of the mistake. Terrible business practices and terrible customer service in my opinion. They have lost a customer and I'll never refer them. Pros I didn't like much about the software. I was hoping it would make my life and my tenants life easier but after using it for 2 weeks, I am no longer a customer and have immediately stopped using the product. Cons Felt very cumbersome setting everything up. It became easier the more time you spent with the software. The payment processing, customer service, and lack of care from the entire company were extremely disappointing. Reason for choosing RentRedi It was recommended with a 50% off discount by someone I follow on social media. Review Source Response from RentRedi October 18, 2023 Hi there, we strive to create the best experience possible for our customers and we're sorry we didn't meet your expectations. Unfortunately, once a payment is batched, we are unable to reverse the payment. We appreciate you taking the time to leave us this feedback. We take every customer's experience into consideration for how we can improve our product. Thank you again for this insight. LC Lisa C. Owner Real Estate Used the software for: 6-12 months ### "Could be easier" October 11, 2022 3.0 Frustrating. Pros Already set up instead of coming up with a system myself or using excel sheets. Cons I am not a big fan of this system compared to other management apps I have used in the past. Too much stuff to remember which does not make it easier to navigate and move forward quickly to get in and out. Some navigation does not make sense therefore it can be confusing. If something is working, do not change the way it works. Making changes too many times is frustrating especially when you just figured things out. I hate not talking to someone on the phone. Actually, walking through a process and doing it yourself with a rep makes it easier to learn and retain. Using the chat to type, is slow, the chat will not move over to a different part of the screen so you can continue to work on what you are trying to accomplish. You have to click in and out which adds more frustration and or copy and paste a chat to word and go back and forth on directions on how to do something. My goodness. Too much work. Then you lose the chat person and or try to find him/her while you hear you are getting a message and then this also is frustrating when you're trying to add, fit or apply. I am not a big fan right now. I paid for a year service. Reason for choosing RentRedi Not sure. Maybe I thought it would be simple at first, like Cozy was, but finding out not so much. Review Source JH Jimmy H. Owner Real Estate Used the software for: 1-2 years ### "RentRedi after one year." February 7, 2023 3.0 Has potential needs some enhancements on the front end to make it easier for the end user. Pros The automation of invoice creation and the tenant portal that allows easy payments. Cons The lack of ease in reviewing payments or creating reports to match rent payments with accounting software. I feel like I have to go in the back end of the settings to see when payments are made. Alternatives considered [Zillow Rental Manager](https://www.capterra.com/p/209701/Zillow-Rental-Manager/)[Rentler](https://www.capterra.com/p/157834/Rentler-Landlord/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/) Reason for choosing RentRedi Price, simplicity, good reviews Switched from [QuickBooks Money](https://www.capterra.com/p/170065/QuickBooks-Money/) No ability to auto send invoices and to auto reminder of past due payments on the desktop version. Review Source Response from RentRedi March 24, 2023 Hi Jimmy! Thank you so much for this feedback. We're always looking to enhance the customer's experience, so we appreciate your thoughts on creating reports. We're also glad that you enjoy using the invoice creation and that your tenant's like the mobile app! Thank you again for this feedback! JS Jared S. Property Owner Real Estate Used the software for: 6-12 months ### "Go paperless and streamline your rent collection" February 7, 2023 5.0 Pros Everything is in one place and almost every scenario we have come across in 12 months using the app have been covered! Cons Some of the payment details on the tenant side could be a little more clear. The one particular one is that if a tenant has a separate payment account for rent they need at least $1 extra for the payment fee. I went back and forth with a tenant for several days until he was able to figure this out. Review Source Response from RentRedi March 24, 2023 Hi Jared! Thank you so much for this 5-star review! We appreciate that you're able to go paperless and streamline your rent collection! :) Additionally, thanks for flagging up the $1 fee. This is the ACH processing fee for tenants to pay rent, and we apologize that this was not more clear in the app. JW Jon W. Owner Real Estate Used the software for: 1-2 years ### "Great product for the cost " February 1, 2024 4.0 Pros Great service. Reached out to me to make sure I had everything I needed and I knew how to use the product. Cons There are times that the apps do not load properly or load slowly. For both myself and tenants. Reason for choosing RentRedi One on one conversation with a Rentredi representative that answered all my questions. Review Source Response from RentRedi February 5, 2024 Hi Jon! Thank you so much for reaching out and leaving us this awesome review! We appreciate you taking the time to let us know where we excel and where we could use improvements. Thank you for being a valued RentRedi customer! PL Parker L. Owner Real Estate Used the software for: Less than 6 months ### "Rent Redi Review" October 20, 2023 4.0 It really has been great! Love the price and the ease of use! Pros It really has been great! Love the price and the ease of use! Cons The charge features are a little difficult to understand Switched from [Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/) The price and ease of RentRedi Review Source Response from RentRedi October 23, 2023 Hi Parker! Thank you so much for taking the time to leave us a review, we really appreciate it. We're glad you're enjoying RentRedi and hope you continue to find it useful in managing your properties! Similar Products Featured