# Page 2 | RentRedi Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is RentRedi the right Real Estate Property Management solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199707/RentRedi/reviews

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RentRedi

4.5 (125)

[View alternatives](https://www.capterra.com/p/199707/RentRedi/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of RentRedi

## Showing most helpful reviews

Showing 26-50 of 125 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

AT

Ashley T.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Good Landlord Friendly Property Management Tool"

March 7, 2026

4.0

Overall, it is a good starter friendly property management tool. That will allow you to print or process Profit and Loss statements making it easy for tax time.

Pros

Rentredi makes lease management easy with the built-in notifications for rent payment, late charges and reimbursements for security deposits. Set up was very simple and phone support was helpful.

Cons

I do not recommend the maintenance vendor Lessen due to some companies are not that good and honest. However, communication through the app for maintenance requests using your own people for tenant requests are ideal. They do need to do a better job of security and notifying when accounts have been illegally accessed. Example, make sure to require 2-step authentication upon account set up.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Did not like that I could not import my state lease and rent payments seemed to take too long.

Review Source

Response from RentRedi

March 12, 2026

Hi Ashley, thank you for sharing such a detailed look at your experience with RentRedi. We’re glad to hear that our automated notifications and tax-ready reporting are making your lease management easier. It’s also great to know our team was able to help you get up and running smoothly. Regarding your security concerns, we want to reassure you that we take account safety seriously. Multi-factor authentication (MFA/2FA) is currently available for all RentRedi accounts to provide that extra layer of protection you mentioned. We are also continuously refining our maintenance coordination options to ensure you have the best experience, whether using your own team or third-party vendors. We document all feedback like yours so if you have more ideas or need help setting up your security preferences, our 24/7 live chat is the fastest and easiest way to reach us. Thank you for your honest feedback, we use it to improve our platform for everyone.

SS

Scot S.  
owner  
Real Estate  
Used the software for: Less than 6 months

### "Rented is the best property management software I have"

April 6, 2026

5.0

It’s been great, RentRedi has cut my cost as a landlord by 75% while providing more value than the last product

Pros

The value for the cost, ease of use- very intuitive, very easy for the tenant to use as well. This product is saving me money and time will providing more tools than the last product I was using.

Cons

Really nothing so far, this product has a short learning curve and has been extremely easy to use, so far there’s nothing it has not been able to handle for me

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Reason for choosing RentRedi

It’s easy to use, feature rich and saves me money as well

Switched from

[Avail](https://www.capterra.com/p/181119/Avail/)

I was looking for a product with more functionality and an app for the tenants to

Review Source

Response from RentRedi

April 13, 2026

Hi Scot, Thank you so much for taking the time to share your experience! We are absolutely thrilled to hear that RentRedi has been a "best-in-class" fit for your property management needs. It’s incredibly rewarding to know that we’ve helped you cut costs by 75% while actually increasing the value and tools at your disposal. Our goal is to make the lives of independent landlords easier, so hearing that both you and your tenants find the app intuitive and easy to use is the best feedback we could receive. We’re honored that you chose us over other alternatives like AppFolio and Buildium. Welcome to the community, and we look forward to supporting your business as you continue to grow!

BP

Briana P.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Great platform for smaller landlords "

April 14, 2026

4.0

I enjoy using the RentRedi platform. It is affordable for what it offers. Customer services is always helpful in trying to resolve any issues or questions I or my tenants have. Having rent collection, applications & screenings and maintenance requests in one plarform is a huge help in managing my properties.

Pros

I like the rent collection feature the most as it gives tenants a quick and easy way to make their rent payments online.

Cons

I don't like that the late fees cannot be set up to reflect the late fee laws in my state. It has resulted in tenants being overcharged, so I have to manually add them at times. It would be nice if there was an accounting option built in.

Review Source

Response from RentRedi

April 17, 2026

Dear Briana, Thank you so much for your feedback! We love to hear that our rent collection and maintenance tools are making your life as a property manager easier. We also wanted to share some exciting updates: Built-in Accounting: We actually do have accounting features built directly into the platform to help you track your finances more seamlessly! Flexible Late Fees: We hear you loud and clear on the need for state-specific late fee customization. We are currently rolling out a new late fee beta that offers much more flexibility to align with local laws. How to get started: Please reach out to our 24/7 chat support team at any time and ask to be included in the Late Fee Beta. They can also help point you toward our accounting tools to make sure you’re getting the most out of your subscription. Thanks again for helping us improve, and we look forward to hearing from you!

JG

Jayne G.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Make Management Simple"

March 13, 2026

5.0

Overall, it's been great so far! I appreciate that I can list my unit, onboard tenants, collect payments, and monitor leases from one website.

Pros

It's been easy to onboard tenants, collect deposits, rent, and more, all from one easy-to-access platform. I love that I can use the app on the go, and it's simple and intuitive to use. It has made management of multiple units and juggling maintenance requests a breeze.

Cons

It's load time for the app can be frustrating. It takes a few minutes to register that I am logged in and not show the demo data.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reason for choosing RentRedi

I chose RentRedi because of the partnership with BiggerPockets.

Review Source

Response from RentRedi

March 19, 2026

Hi Jayne, thank you so much for the 10/10 rating! We’re happy to hear that RentRedi is making it easier for you to manage your units and maintenance requests on the go. We also appreciate your feedback regarding the app's load time and the demo data issue. Our team is constantly working on performance optimizations, and we’d love to look into this specific lag for you. Please feel free to reach out to our 24/7 live chat support team so we can ensure your login experience is as seamless as your rent collection!

GR

Gabriel R.  
Manager  
Real Estate  
Used the software for: 1-2 years

### "Solid landlord app"

February 21, 2026

5.0

Pros

Pretty user friendly. A 1 stop / app from application, lease deployment & capture to collection of rent.

Cons

Lack of ability to log daily client interactions. It would be great if tenants messages via the app vs having to provide cell phone for texting.

Alternatives considered

[Tenant Hub](https://www.capterra.com/p/10027729/Tenant-Hub/)

Reason for choosing RentRedi

Highly recommended from another landlord. Easy of use & reasonably priced

Review Source

Response from RentRedi

February 23, 2026

Hi Gabriel, Thank you so much for the 10/10 rating and for choosing RentRedi! We’re thrilled to hear that you’re finding the platform to be a "one-stop-shop" for your leasing and rent collection needs. We also wanted to share some good news regarding your feedback on communication: RentRedi actually has in-app tenant messaging included! You can send and receive messages directly through the app, which helps keep your professional and personal communications separate without needing to give out your cell phone number. You can find this in your dashboard under the "Messages" tab. If you need any help getting that set up, our support team would be happy to walk you through it!

AR

Anna R.  
Landlord  
Commercial Real Estate  
Used the software for: 1-2 years

### "Game-changer for landlord automation"

March 14, 2026

5.0

Overall, my experience has been great. There is support staff/AI agents available and getting back to you within minutes/same day etc. it’s also pretty easy to learn and set up. I maintain my Bigger Pockets Pro account mainly due to the perk of my RentRedi subscription.

Pros

Online rent collection is a game changer! I live in rural NH and am able to remotely do all my main functions and job as a landlord of Boston-based tenants.

Cons

Some features are still a bit buggy and does not automatically take without a workaround like having to delete a lease to reconnect a tenant to their account in order for the rule tenant having to pay oldest charges first before they’re able to pay newer charges.

Alternatives considered

[Stessa](https://www.capterra.com/p/181042/Stessa/)

Reason for choosing RentRedi

RentRedi was included with my Bigger Pockets Pro membership.

Review Source

Response from RentRedi

March 16, 2026

Hi Anna, We really appreciate you taking the time to share your experience! It’s great to hear that RentRedi has been a game-changer for managing your rental properties! We also value the specific "buggy" feedback you shared regarding the lease reconnections and the logic for older charges. If you run into this issue, please reach out to us directly. Our 24/7 live chat support is the best way to get immediate help from a real human on our team. We're always here to help you troubleshoot in real-time!

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Affordable tool"

July 24, 2025

4.0

It is affordable when you first start renting your property out. It is a great tool for people starting a rental business for the first time.

Pros

It is, in general, very easy to operate and use on the computer. It was easy to get started and organize my property.

Cons

It is harder to use on the app, which I use my tablet and phone most of the time, so it created some type of inconvenience.

Review Source

Response from RentRedi

December 1, 2025

Thank you so much for the thoughtful review! We’re glad to hear RentRedi made it easy to get started and stay organized as you launched your rental business—that’s exactly what we aim for. We’re sorry to hear the mobile app has felt less intuitive on your tablet and phone. Our team is actively improving the app experience, and feedback like yours helps us make it smarter and simpler for landlords who manage on the go. If you’re open to it, we’d love to learn more about what felt inconvenient so we can improve it for you (and everyone else!). Thanks again for choosing RentRedi—and congrats on growing your rental business!

SP

Stephen P.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "RentRedi is Great"

March 4, 2026

5.0

Been super simple to navigate and have had great customer service. I have loved the easy access for tenants to pay and to be able to set up autopayment as well as give me access to seeing if they ever turn autopay off.

Pros

Easy to use and manage multiple properties at once. I appreciated the excellent customer service and interaction.

Cons

The system was overwhelming at first due to all the different things it can do. Once someone helped me walk it through it made much more sense.

Switched from

[Avail](https://www.capterra.com/p/181119/Avail/)

Easier to manage and customize needs as well as has an app for tenants.

Review Source

Response from RentRedi

March 5, 2026

Hi Stephen, thank you so much for the 5-star review! We’re grateful to hear that RentRedi is helping you manage multiple properties more easily and that your tenants are enjoying the autopay features. We appreciate your honest feedback regarding the initial setup. We know our platform has a lot of moving parts, and we’re so glad our team was able to help you navigate them! Please know that we are always here to help support our landlords, and we always welcome feedback as it helps us keep improving the experience for you and your tenants. If you have any feedback, you can message our 24/7 live chat support and we add it to our product ideas roadmap! Thanks for being part of the RentRedi community!

RM

Rick M.  
Architect  
Architecture & Planning  
Used the software for: 1-2 years

### "positive experience"

April 7, 2026

5.0

RentRedi offers a straightforward interface that simplifies the day-to-day management of rental properties.

Pros

The platform handles transactions efficiently, allowing for reliable and timely processing of payments.

Cons

It does seem to me the yearly cost is a bit high and could be cheaper as they are handling my money.

Switched from

[eRentPayment](https://www.capterra.com/p/167346/eRentPayment/)

I had to, because you bought them I guess.

Review Source

Response from RentRedi

April 13, 2026

Hi Rick, Thank you for sharing your feedback! We’re so glad to hear that you’re finding the interface straightforward and that our payment processing has been reliable and efficient for your business. We understand that pricing is always a top priority. We strive to provide the best value in the industry by offering flat-rate pricing that includes unlimited units and tenants, so your costs don't increase as your portfolio grows. Beyond payment processing, we want to make sure you’re getting the most out of your subscription! Your plan also includes: Free Accounting & Teammate Accounts: Bring your team on board and manage your books at no extra cost. Maintenance Management: Streamline repairs and communication with your tenants. 24/7 Live Chat Support: Our team is always here whenever you have a question or need a hand. We’re happy to have you with us following the transition, and we’re committed to making RentRedi a high-value partner for you!

BB

Brianna B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Highly recommend "

March 4, 2026

5.0

I have only had positive interactions on RentRedi and I have not have any negative experiences so far.

Pros

I like lease the ease of collecting monthly rent from my tenants. I have had no complaints from my tenants either.

Cons

I disliked the site overall as I found it difficult to navigate. I think it is difficulty to navigate on the iPhone but it is easier to use on a desktop.

Review Source

Response from RentRedi

March 9, 2026

Hi Brianna, We are so glad to hear that collecting rent has been easy for you and that your tenants are happy. Thank you for your feedback regarding the difficulty of navigating our mobile app; we understand how important it is to have that same ease of use when you're managing properties on the go. The fastest way to help us improve specific pages or buttons you find difficult is to use our 24/7 live chat support directly within the app. Our support team documents this feedback for our product roadmap so we can prioritize the exact navigation changes you need. We are committed to ensuring our mobile experience meets the same 5-star standard as our desktop site. We appreciate you sharing this—it’s exactly what helps us build a better tool for landlords like you.

BR

Brian R.  
NA  
Real Estate  
Used the software for: 6-12 months

### "Brian R Review"

March 3, 2026

5.0

Perfect, can't complain. It has been a really easy to use and out of the box solution for me. I would highly recommend.

Pros

RentRedi is a professional solution for the independent landlord to manage their rental properties in a single solution.

Cons

It is easy of use to learn and features are accessible. I have heard complaints from my tenant thought on payment issues and easy of use on the tenant front.

Review Source

Response from RentRedi

March 5, 2026

Hi Brian, we’re so glad to hear that our platform is providing a professional, all-in-one solution for your rental properties. We also truly appreciate you sharing the feedback regarding your tenant’s experience with payments and ease of use. We want the app to be a seamless experience for everyone involved, and we always welcome feedback that helps us improve. Please know your tenants can also use RentRedi’s support team to submit feedback or get help with any payment issues; they can reach out via the blue chat bubble in their app for our 24/7 live chat support or email us at support@rentredi.com. They will detail your suggestions into our product ideas for development to review. Please know that we are always here to help support landlords and their tenants. Thank you for being part of the RentRedi community!

SS

Skyler S.  
Manager  
Wine and Spirits  
Used the software for: 2+ years

### "Rent redi review"

February 22, 2026

5.0

Pros

Ease of use. It is efficient for both the landlords and renters to use. Payments also process quickly.

Cons

Unclear about tax forms. Each year it feels like theee is diffferent regulations on tax forms, which can be confusing.

Review Source

Response from RentRedi

February 23, 2026

Thank you for taking the time to share your review! We’re so glad to hear that you’ve found RentRedi to be efficient for both you and your tenants over the last two years, and that our payment processing is working well for your business. Regarding your comments on tax forms—we completely understand how the shifting regulations can be confusing. We are regularly updating our resources to keep up with these changes, and we’d love to help clarify anything! Please feel free to reach out to our support team directly or check out our latest tax season guides in the help center. We’re here to help!

AB

Andrew B.  
owner  
Real Estate  
Used the software for: 2+ years

### "I definitely recommend Rentredi"

November 9, 2024

5.0

excellent customer service, excellent "listening to suggestions from customers", good price for what it does

Pros

the devs actually listen to customer feedback and fix problems or change things... ex: the new deposit reports didn't have a break down of which units were in the deposit. I emailed them and now they're working on a fix. should have it by early next week and I know they'll do it because I was the one who suggest that feature in the old reports and they got it done then. very impressed with the customer service.

Cons

interface is a bit clunky but overall not that bad... just could be improved. 1/10 times it won't load on my browser but a refresh gets it

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing RentRedi

I hate intuit... and rentredi seemed easier and more streamlined to use... more "for what I needed" than a general solution like QB. Plus I could access the database from my phone.

Review Source

Response from RentRedi

December 4, 2024

We’re thrilled you’ve had such a positive experience with our customer service and development team. Listening to our customers is a top priority, and we’re glad you’ve seen that firsthand with your suggestions being implemented—thank you for helping us make RentRedi even better! We appreciate your honesty about the interface and occasional loading issues. While we’re glad these haven’t been major hurdles, we’re always striving to improve and make the platform as seamless as possible. Your input helps us focus on areas that matter most to our users. It’s great to hear that RentRedi has been a more tailored and streamlined solution for your needs, especially compared to more general tools. Accessibility from your phone and a system designed for landlords are exactly what we aim to provide. Thank you for choosing RentRedi! Please reach out if you have more feedback!

KH

Kim H.  
Owner Property Manager  
Real Estate  
Used the software for: 1-2 years

### "Should You use This App? Yes. "

February 27, 2026

5.0

It has been a positive experience for me. I especially value that my tenants can submit maintenance requests though the platform and that payments can be reported to the credit bureaus.

Pros

This is an easy to set up, comprehensive rental management software that provides good value for your money.

Cons

There really is nothing I do not like. It has been a great tool for me that saves time and money long-term.

Review Source

Response from RentRedi

March 5, 2026

Hi Kim, thank you so much for the 5-star review! We love to hear that RentRedi has been a great tool for saving you time and money. It’s wonderful to know that your tenants are finding value in the maintenance request platform and credit reporting features! Please know that we are always here to help support landlords, and we always welcome feedback to ensure we’re providing the best possible experience for you. Thanks for being a part of the community!

JW

James W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "A little buggy but overall happy"

February 21, 2026

4.0

Overall pretty good! I plan to stick with them and keep building my portfolio with Rentredi. Then maintenance tracking capability is probably my favorite.

Pros

It beats the heck out of tracking everything in a spreadsheet and love having a place to track maintenance tasks!

Cons

It’s been a bit buggy. It took a couple months for them to fix ghost charges that were not tied to any tenants.

Review Source

Response from RentRedi

February 23, 2026

Hi James, Thank you for sharing your experience with us! We are so glad to hear that RentRedi has helped you move away from spreadsheets and that you’re enjoying the maintenance tracking features. We also want to sincerely thank you for your patience and feedback regarding the bugs you encountered. We appreciate you sticking with us while our team worked to resolve that. Your feedback helps us improve the platform for everyone as we continue to grow. We're excited to be part of your journey as you build your portfolio!

SS

SHAHEEN S.  
Broker  
Real Estate  
Used the software for: Less than 6 months

### "Not Satisfied."

November 8, 2024

3.0

RentRedi seemed promisng at first but they have a lot of things they need to improve on

Pros

The Pricing of RentRedi was pretty much the only Pro

Cons

The Portal is confusing to navigate and they do not offer support or have any way to transfer my rentals and tenant information from my current rental management software. The rent due shows the rent due for the next 30 days and no way to just show the current rent due so on the 2nd or 3rd of the month if a tenant or landlord looks at whats due it would show the current months rent plus the next months rent which is confusing. Also they charge the tenants a fee of $1.00 for ACH payments which most of my landlords would be willing to cover although there is no way to assign the fees to each landlords properties. I would have to cover them, and then have to generate an invoice to each landlord to get reimbured for the fees. (They should not even have to charge a fee for ACH payments to begin with) I decided to go with TurboTenant

Alternatives considered

[TurboTenant](https://www.capterra.com/p/147659/Turbo-Tenant/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)

Reason for choosing RentRedi

I chose Rentredi because of the price and discount through my NAR membership. after trying it for a few months I am switching to TurboTenant

Switched from

[Buildium](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/)

Buildium was very expensive but is well organized.

Review Source

Response from RentRedi

December 4, 2024

Thank you for sharing your feedback. We’re sorry to hear that RentRedi didn’t meet your expectations, but we truly value your insights and are always looking for ways to improve. We understand how important a seamless transition from other software is, and we apologize for any frustration. Your feedback highlights areas where we can refine the user experience. We're committed to making the platform more intuitive and flexible to better accommodate landlords' and property managers' needs. We appreciate that you gave RentRedi a try. If there’s anything we can do to assist or if you’d like to share more suggestions, don’t hesitate to reach out. We’re always here to listen and improve!

TT

Tammy T.  
Manger  
Real Estate  
Used the software for: Less than 6 months

### "A Great Automation Tool"

March 8, 2026

5.0

RentRedi is a great tool to begin automating my rental business so that I can free up my time for other things.

Pros

RentRedi helps me to keep track of rents, late rents, and sends receipts to tenants automatically. This is very important since I am not very good at bookkeeping and reciept tracking.

Cons

I don't like that it keeps wanting to publish my rental online. I have tenants now and am not ready for more at the moment.

Review Source

Response from RentRedi

March 12, 2026

Hi Tammy, thank you for sharing your experience with us! We're glad to hear that RentRedi is helping you automate your rent tracking and receipts so you can focus on growing your business. Regarding the rental listings, you can easily update your listing settings within your dashboard to ensure they aren't listed as vacant. If you need a hand finding that setting, the fastest and easiest way to get help is via our 24/7 live chat. We use all feedback like yours to make the app better for everyone. Thank you again for being part of RentRedi.

IF

Isaiah F.  
Teacher  
Education Management  
Used the software for: 6-12 months

### "RentRedi Trevor"

November 9, 2024

5.0

Great app for landlords with small portfolios. Easy to use. Automated payment structures. Keeps things organized. You're even able to do tenant screenings and tenants can do maintenance requests. Great app.

Pros

I love that it's ready to use. Easy to set up tenants with the app. Can do automatic payments. I love that it also adds in the late fees when tenants don't pay on time. Takes the hassle out of arguing.

Cons

Only con, I did not receive a notification when my account was setup so that i could start registering current tenants with rentredi

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing RentRedi

Pricing, Quality of product, and ease of use.

Review Source

Response from RentRedi

December 4, 2024

We’re thrilled to hear that you love how RentRedi simplifies tenant setup, automates payments, and even manages late fees—all aimed at making your landlord experience smoother. Your comment about avoiding the hassle of disputes is exactly what we strive for! We also appreciate your feedback regarding the account setup notification. We understand how important it is to hit the ground running, and we're continuously working to improve our onboarding process. Your input helps us fine-tune these details. We’re glad RentRedi meets your needs for managing a smaller portfolio, and that features like tenant screening, maintenance requests, and automated payment structures are making a difference. It's wonderful to hear we stood out for our pricing, product quality, and ease of use compared to alternatives! Thank you for choosing RentRedi, and please don't hesitate to reach out if you have any more feedback or need assistance.

SM

Sonja M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy to navigate "

October 31, 2024

5.0

RentRedi is a great, user-friendly platform that makes property management easy and efficient. It has all the essential features to handle tasks smoothly, though one improvement would be the ability to hide personal email addresses from tenants for added privacy. Overall, it’s a convenient tool that could benefit from a few additional privacy features.

Pros

What I like most about RentRedi is that it’s incredibly easy to use. The platform is designed to simplify property management tasks, making it intuitive to navigate and manage everything from tenant applications to maintenance requests without hassle. It’s perfect for streamlining daily tasks and staying organized.

Cons

One drawback of RentRedi is that I wish there was an option to hide my personal email from tenants. While the platform does a great job with organization and ease of use, a feature like this would enhance privacy and make communication even more secure.

Review Source

Response from RentRedi

December 4, 2024

Thank you for your thoughtful feedback and detailed review! 😊 We’re so happy to hear that RentRedi has made property management easier and more efficient for you—it’s exactly what we aim for! We also appreciate your suggestion about enhancing privacy by hiding personal email addresses. Feedback like yours is invaluable as we continue to improve and add features to make RentRedi even better. Thanks again for your support and for sharing how RentRedi is working for you. If there’s anything else you’d like to see, don’t hesitate to let us know—we’re always here to help! 🙌

EH

Eric H.  
Real Estate Investor andAgent  
Real Estate  
Used the software for: Less than 6 months

### "Will recommend to anyone"

November 1, 2024

5.0

Software is great but customer service puts it over the top. Chat is actually useful to answer questions in prompt manner. I see a lot of resources but have not needed them so far.

Pros

Super user-friendly interface on both the landlord side and tenant side. I have a few tenants that are not great with technology, but have no issues with their end.

Cons

Seems that documents upload to one tenant and not the entire household. I was confused when I thought documents went missing.

Review Source

Response from RentRedi

December 4, 2024

Thank you for sharing your experience! 😊 We're so glad to hear that RentRedi’s user-friendly interface is working well for both you and your tenants. Making the platform accessible for everyone is one of our top priorities, and it's great to know it’s making a difference for you and your tenants. If you ever have questions or need assistance, don’t hesitate to reach out—we’re here to help! Thanks again for your feedback! 🙌

RB

Ravante B.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "RentRedi Review"

November 8, 2024

4.0

Pros

It is pretty user friendly, and once you go through the setup up it's easy to track what payments are upcoming and any overdue.

Cons

There are some quirks that I'd think are easy to fix. When naming your units you can't use spaces or special characters. You can't attach documents to notifications even if they are uploaded already.

Review Source

Response from RentRedi

December 4, 2024

Thank you for your review and for highlighting both the strengths and areas for improvement! We’re glad to hear that you find RentRedi user-friendly and that it helps you track upcoming and overdue payments efficiently. Making the landlord experience seamless and organized is one of our top priorities. Thank you for helping us improve RentRedi! If you have any more suggestions or questions, please don’t hesitate to reach out—we’re here to help. 😊

DW

Dustin W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "I love love love it! "

August 27, 2024

5.0

Absolutely love it. Can't believe how good the price is and how user friendly it is. No hidden fees, no sneaky sales tactics, and PHENOMENAL customer service. I have really enjoyed everything about this product.

Pros

Very simple to use. It has lots of resources. I like that I can also lost different bank accounts for different properties. It also doesn't nickel and dime you for every service here and there. There are some add-on services but they are appropriate for extra payment like maintenance and accounting. It's PERFECT for me and my 15 properties in didn't LLCs and trusts. How could I forget the customer service. Real people who are in the United States call and check on you constantly to make sure you get your account setup. I even used the chat box at like 7:00am and someone responded almost immediately and helped with the issue. So good!

Cons

The signing software was pretty basic. My lease has initials and several signing areas. I think a software line DocuSign, dotloop, or authentisign would be a complete package. I couldn't use the signing at all since it was limited.

Review Source

Response from RentRedi

December 18, 2024

Thank you for such an amazing review! We’re thrilled to hear how much you love RentRedi and that it’s the perfect fit for managing your 15 properties. It’s great to know that our simplicity, resources, and transparent pricing have made your property management experience seamless and stress-free. We’re especially happy to hear about your positive experience with our customer service team! Ensuring that you feel supported—whether it’s through calls, chats, or setup assistance—is a priority for us, and we’re so glad it’s made a difference for you. We appreciate your feedback, suggestions like yours help us identify areas for improvement, and we’ll share this with our team for consideration. Thank you again for your kind words!

VM

Veronica M.  
Records Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazed with how easy it is to use!"

July 25, 2024

5.0

Despite the processing time, rentredi has truly made property management easier and more efficient for me.

Pros

As a first-time landlord, I am amazed at how easy it was to set up the RentRedi app. The app is incredibly user-friendly and has streamlined the entire process, from collecting rent to handling maintenance requests. One of the standout features is the chat option, which is both fast and easy to use. The support team is always willing to help, providing prompt and efficient assistance whenever I have a question or need support. RentRedi has truly made property management easier and more efficient for me.

Cons

The only feature I like the least is the processing time for payments to reach my bank account. It takes about a week to process.

Reason for choosing RentRedi

Friend recommendation

Review Source

Response from RentRedi

August 1, 2024

Hi Veronica! We're so glad to hear that RentRedi has made your first-time experience as a landlord smooth and efficient. Regarding payment processing time, RentRedi recently partnered with Stripe to give landlords 2-3 day funding so payments are processed sooner!

GM

Garrett M.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Affordable all-in-one"

July 27, 2024

5.0

Every time I've tried a property management software I end up deciding I can do it better and more cost effectively on a spreadsheet. RentRedi provided that mindset change. Learning curve wasn't steep and help was always at the ready. The price was at least half of the other contenders. It has been a great fit.

Pros

If you compare RentRedi to other similar software services, it wins on bang for buck hands down...by hundreds and often thousands depending on how many units you have. It does what you need it to do, centrally housing the essentials from leases to maintenance requests to rent management, as well as providing a great interface for my tenants which they've really liked. Perhaps an unsung hero with this app is the customer service. I've received the exact help I've needed through live chat within seconds every single time I'll reached out.

Cons

There's nothing functional that I dislike about RentRedi. Everyone has design preferences and I'm no different. It has been a real treat.

Alternatives considered

[Apartments.com Rental Manager](https://www.capterra.com/p/10013129/Apartments-com/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[TenantCloud](https://www.capterra.com/p/133029/TenantCloud/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing RentRedi

Price, reviews (e.g., from Bigger Pockets community), and functionality.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I wanted to spend less time on the setup part and more time adding value to the properties and tenants.

Review Source

Response from RentRedi

August 2, 2024

Thank you for the fantastic review! We're thrilled to hear that RentRedi has been a game-changer for you, providing the all-in-one solution you needed at an unbeatable price. It's great to know that our platform has streamlined your property management tasks, allowing you to focus on adding value to your properties and tenants. We take pride in offering top-notch customer service, so we're delighted that our support team has been able to assist you quickly and effectively. Your experience highlights exactly what we aim to deliver—a powerful, easy-to-use tool that doesn't break the bank. We appreciate your kind words and the trust you've placed in us. If you ever have any feedback or need further assistance, don't hesitate to reach out. We're here to ensure RentRedi continues to meet your needs!

RB

Roger B.  
Owner  
Commercial Real Estate  
Used the software for: 1-2 years

### "Quick turn around in customer service."

August 26, 2024

5.0

I have had my apartment building with them for nearly two years and it has been a good experience.

Pros

Customer service is easy to access and very responsive.

Cons

Navigation at times is not completely intuitive.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

Prefer the integration and focus on property management.

Review Source

Response from RentRedi

December 18, 2024

Thank you for sharing your experience! We’re so happy to hear that our customer service has been easy to access and responsive—that’s a top priority for us. We appreciate your feedback about navigation. We're always working to improve the platform, and your input helps us identify areas where we can make things more intuitive. If you have any additional suggestions or need help navigating features, our team is always here to assist. Thanks again!

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