# Page 8 | Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Houzz Pro the right Construction Management solution for you? Explore 1085 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews

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Houzz Pro

4.3 (1085)

[View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Houzz Pro

## Showing most helpful reviews

Showing 176-200 of 1085 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OL

Ophir L.  
CEO  
Construction  
Used the software for: 6-12 months

### "Highly recommend."

August 6, 2024

5.0

For a construction company like us, it is very easy to onboard new salesmen or project managers with a tool like Houzz Pro.

Pros

The one stop shop solution for construction project management, from lead to takeoff to negotiation to closing to completing the project.

Cons

we sometimes get leads that are very hard to get a hold of.

Switched from

[Xactimate](https://www.capterra.com/p/214125/Xactimate/)

Easier to work with and offers a more flexible solution.

Review Source

AS

Ashley S.  
Travel Liaison  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "New Home Builder's Dream"

October 6, 2024

5.0

Overall, this was so helpful when planning a new home build!

Pros

I really liked the ability to create a 3D model and have different views I can choose from such as dollhouse and walkthrough. I appreciate the paint color feature so I can choose the wall colors that will actually be on the walls. And I enjoyed the ability to use actual items I might purchase in the home for decor.

Cons

The only things I didn't like were that I couldn't choose the exact flooring or countertops, and I couldn't map out landscaping. It would also be beneficial to see the different elevation views.

Switched from

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Sweet Home 3D](https://www.capterra.com/p/164019/Sweet-Home-3D/)

The other products weren't as easy to use and I couldn't figure out how to do what I wanted.

Review Source

MT

Marie T.  
Owner  
Design  
Used the software for: 1-2 years

### "Houzz Pro Review "

July 19, 2024

4.0

Overall experience is good however I didn’t like that I was automatically rolled into another year of a contract without my account manager notifying me.

Pros

As a new company it has been a great way to build an online portfolio, showcase my projects and a way for people to FIND me. I like that my profile gets pushed to the top in my market. You also get an account manager to help you with onboarding and things that come up along the way.

Cons

That you can’t get out of the contract via the admin portal. For a new company $3,000 is a lot of money to dish out right away. If it were half that for 1st year, that would help. I also don’t get that many leads from it. If I’m going to be paying the high cost I wish it came with a few more advertising features.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Houzz Pro

I compare Houzz to the Pintrest of Construction and Design. A lot of people refer to house for design inspiration, so to have a profile on there adds credability.

Review Source

KP

Kevin P.  
Sales Director  
Construction  
Used the software for: 1-2 years

### "Viewers seldom had no purchase plans within 1-2 years"

September 7, 2024

4.0

In the world of marketing and marketing services such as Houzz Pro, the average ROI is often well less than you are lead to believe. Our posted projects were viewed and complimented regularly and we were even given a Best Of Houzz award, twice I believe. Users of the site seemed genuinely interested, but many had no set plans to build or remodel, and of these that did they were in very early in the process. This placed your potential sale somewhere between 1-2 years out and never. That's fine if that is what you're lead to expect, but that wasn't the case.

Pros

Our posts and photos as a Houzz Pro member were viewed often.

Cons

The conversion of viewers to customers was lower than we experienced elsewhere.

Review Source

DH

Dalton H.  
Owner  
Construction  
Used the software for: 6-12 months

### "Not bad, if you are looking for advertisement."

November 16, 2024

4.0

It is a good program, but I think the price is way too high for what it actually offers.

Pros

The abundance of email with information and tips.

Cons

The lack of templates available to use, the inability to easily cancel subscription myself in my account. The price I paid for the services and goods that I received.

Alternatives considered

[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Houzz Pro

The program appeared to be more professional and offer efficient results.

Review Source

VM

Valentina M.  
Construction Project Manager  
Construction  
Used the software for: Less than 6 months

### "Great platform "

September 26, 2024

4.0

Pros

What I liked the most is to have all the information about my projects in the same place. Financial, plans, designs.

Cons

I think there are some things to make easier to find.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

The company I work for made the decision to switch.

Review Source

VR

Verified Reviewer  
Architecte d'intérieur  
Architecture & Planning  
Used the software for: 1-2 years

### "Décevant, cher, à fuir !"

June 25, 2024

1.0

Les logiciels sont basiques...Mon conseil, formez-vous sur des valeurs sûres tels que : Sketchup/ Autocad/ Canvas/ Photoshop/ In design). Réalisez des gabarits et utilisez simplement des logiciels comme Excell et Word pour vos shopping listes ; ce sera beaucoup plus efficace, facile et gratuit.

Pros

Aucun, je me suis abonnée pour avoir de la visibilité que je n'ai pas eu et j'ai testé les logiciels qui étaient inclus dans mon abonnement : je les ai trouvé basiques et peu pratiques en comparaison avec ceux que j'utilise dans mon activité, sauf le clipper quand il marche. (bcp de bugs)

Cons

Tous. J'ai souhaité adhérer à Houzz car c'est un annuaire bien référencé sur Google. Pour débuter mon activité, je me suis laissée convaincre par les belles promesses du commercial. Résultat au bout d'une année je n'ai décroché qu'1 seul petit projet à 245€ (et d'ailleurs à la fin de mon abonnement). Je suis persuadée que la plupart des projets que j'ai reçus sont des faux, disons à 80% (spams ou impossible de contacter les demandeurs que ce soit par téléphone, mail et sms). Les autres sont des projets irréalisables soit pas du tout dans mon secteur, soit fantaisistes avec des délais impossibles et/ou des budgets ridicules. Bref je veux bien croire que cela arrive de temps en temps mais pas systématiquement 2 x fois par mois sur tous les projets. Je vous laisse juge.

Switched from

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Adobe InDesign](https://www.capterra.com/p/233314/Adobe-InDesign/)[AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)[Canva](https://www.capterra.com/p/168956/Canva/)[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

J'ai testé les logiciels de Houzz car cela été inclus dans mon abonnement....C'est très basique en comparaison avec les logiciels professionnels avec lesquels tous les architectes d'intérieurs travaillent Sketchup/ Autocad/ Canvas/ Photoshop/ Indesign

Review Source

Response from Houzz

July 22, 2024

Bonjour, Merci pour votre retour détaillé et honnête sur votre expérience avec Houzz Pro. Nous sommes désolés d'apprendre que notre service n'a pas répondu à vos attentes. Votre avis est très précieux pour nous et nous aide à identifier les domaines dans lesquels nous devons nous améliorer. Votre feedback sur les projets reçus est également important. Nous avons mis en place des mesures pour vérifier l'authenticité des leads et nous continuerons à affiner ce processus pour nous assurer que les professionnels reçoivent des demandes valides et pertinentes. Si vous avez d'autres suggestions ou des questions, n'hésitez pas à nous contacter directement à int-community-support@houzz.com Cordialement, L'équipe Houzz Pro

BS

Brian S.  
owner  
Building Materials  
Used the software for: 6-12 months

### "Houzz review"

November 1, 2024

3.0

pretty good. although can't get the time to really learn it

Pros

being able to write estimates, although it takes me a while

Cons

no support or training, I learn through repetition

Review Source

AM

Annette M.  
Certified Professional Building Designer  
Architecture & Planning  
Used the software for: 2+ years

### "How HOUZZ helps me with my business."

September 10, 2024

5.0

Have used HOUZZ for close to 10 years. Best office assistant I have.

Pros

HOUZZ provides services that I do not have. I can develop home plans for clients. Know nothing about hosting websites. Using HOUZZ, I have met clients who live around the corner and others far away. My clients can leave reviews which makes others clients confident to reach out to me.

Cons

They offer a lot of services I do not need. I am sure GC's like these services. No problem, I pick and choose what works for me.

Review Source

sB

sam B.  
Project Manager  
Construction  
Used the software for: Less than 6 months

### "Easy to use "

September 24, 2024

5.0

Excellent tutorials, well described and defined instructions.

Pros

easy to use, very helpful in day to day managing of the business

Cons

a little to cumbersome with the amount of templates available

Review Source

MP

Mario P.  
dirigente d' Azienda e Imprenditore  
Architecture & Planning  
Used the software for: 1-2 years

### "Houzz Pro: un sistema gratuito alla portata di tutti"

October 17, 2024

5.0

Molto positiva, poiché ho trovato tutto quello che mi serviva

Pros

E' uno strumento gratuito e completo e di facile uso per chi non vuole comprare sistemi costosi, che hanno le stesse funzioni.

Cons

Se vuoi funzionalità maggiori devi pagare

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Perché Houzz Pro é decisamente più conveniente, completo, più facile da usare, con funzioni che non si trovano nemmeno nei software di costruzioni

Review Source

KS

Kerianne S.  
Interior Designer  
Architecture & Planning  
Used the software for: I used a free trial

### "Interesting "

October 9, 2024

4.0

So far so good. Interested to see how it works as I learn more about it.

Pros

It’s a one stop management program. The selections and ease of mood boards is so helpful. The Houzz clipper will be a game changer

Cons

The layout and access to certain reports can be non intuitive.

Review Source

JCSLM

Jaso Concrete Services LLC M.  
Office Manager  
Accounting  
Used the software for: 1-2 years

### "Great! Awesome! "

August 7, 2024

5.0

It has been good overall. Easy to navigate and love that they have video tutorials.

Pros

The availability for clients to pay without going directly through us.

Cons

When invoicing with percentages. But overall do not have any cons.

Review Source

BG

Brad G.  
Owner  
Construction  
Used the software for: 1-2 years

### "Good program just need to use it often to be efficient with it"

August 17, 2024

4.0

Overall its pretty good when i get the chance to use it. Not many people want to pay for my time to get something worked up on it. I work by myself so its not cost effective if im not able to charge for using it.

Pros

Floor plan layout with the different colors and textures of thing. My clients have been impress with the AR funtion. Getting to see your kitchen while its still just studs is great for making minor changes before its to late.

Cons

It takes a while to get all the functions and feature down. I guess you could call it user friendly after you get the hang of it. I dont get to use it all that often so its a learning curve to get it if you dont use it everyday. I thinknthe full feature is a little overpriced for the small guy that doesnt have but one or two employees or works by themselves.

Review Source

TD

Tiberiu D.  
Owner  
Construction  
Used the software for: Less than 6 months

### "Decorative concrete review"

September 24, 2024

4.0

Frustrating, Frustrating, Frustrating, Frustrating,

Pros

many options to choose from . many options to choose from

Cons

Customer service so slow to respond including the "dedicated account manager" Account, online payment setups. Very complicated, long time to set up, to verify. Slow response on any activity for the fact that everything happens in the cloud and saves constantly.

Switched from

[Estimate Rocket](https://www.capterra.com/p/158263/Estimate-Rocket/)

In the hope of a better product, In the hope of a better product

Review Source

EA

Evelyn A.  
Interior Designer  
Design  
Used the software for: 2+ years

### "Love Houzz Pro!"

July 31, 2024

5.0

Love it. Its been amazing. It had made my business run very smoothly

Pros

The 3d scanner. My point of contact \[sensitive content hidden\] is the best

Cons

Sometimes prospects do not reply. I wish my website looked more sophisticated

Review Source

RS

Rita S.  
Interior Designer - Project Manager  
Design  
Used the software for: 2+ years

### "Houzz Pro pros & cons"

June 24, 2024

3.0

Overall, Houzz Pro is valued for its ability to streamline business operations, enhance client communication & facilitate marketing efforts within the home design & remodeling industry. I like Houzz with all its tools & customer support. There's still a way to pave but they're getting there!

Pros

First & foremost, I liked the fact that Houzz Pro combines design & project management tools in the same platform! It is good for its comprehensive set of instruments designed specifically for home design & remodeling professionals like myself. It offered me strong project management tools that helped me organize & track all aspects of my projects, from initial client contact to final invoicing.

Cons

As an Interior Designer using Houzz Pro, I found the cost of the platform, the learning curve for my new interns & the delays in responses (difficulty in getting timely assistance) are real drawbacks of Houzz Pro. Design tools have glitches all the time. It frustrated me in the beginning especially with client's appointments for presentations. I made it a habit to contact my Account Manager in order for him to raise the issue to the technical team. That usually took time to fix, nonetheless they're rallying to get better at it.

Review Source

AB

Adam B.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Houzz is a Scam"

August 20, 2024

1.0

Terrible experience. Have a feeling most of the 5 star reviews are paid for. Can't go to google to leave a review because they seem to have paid google to remove that option. Now it makes sense where my money went. To protect them from negative reviews. Shady company and even creepier employees.

Pros

The sales pitch. They made it sound like the leads would start flowing in! More like my money flowed into their account and they took a vacation!

Cons

Horrible customer service. Lock you into a contract then don't provide any leads.

Alternatives considered

[Yelp Guest Manager](https://www.capterra.com/p/130358/Yelp-Reservations/)

Reason for choosing Houzz Pro

Salesman assured me the flat rate was a much better option, that the leads would come in and not to worry.

Review Source

Response from Houzz

August 29, 2024

Hi there- We are sorry to hear that you have not yet seen a return on your investment. We encourage you to reach out to our support team so we can ensure your settings are optimized to receive the best results for your program. You can reach us at (888) 316-6960 and we look forward to hearing from you.

BS

Benjamin S.  
Teacher  
Computer & Network Security  
Used the software for: Less than 6 months

### "SCAM, SCAM, SCAM"

January 18, 2025

1.0

I tried to use the app, and I think I accidentally get the wrong version or something. They said I could cancel, but then charged me about $130 for an that I used for five minutes. SCAM. Stay away from this company.

Pros

Nothing. I tried to use the app to model what my new home would look like with certain furniture, but the app was terrible for that purpose.

Cons

This company scammed me out of money. I tried to sign up for the free account, but I think I signed up for the wrong one. It is a SCAM!!! Bad company, don't trust their customer service.

Review Source

Response from Houzz

February 6, 2025

Hi Benjamin - we'd be happy to make this right for you - the software is intended for design and construction professionals. Please reach out to me and we'll take care of you - Chloe

PED

PIERRE EMMANUEL D.  
Dirigeant  
Construction  
Used the software for: 1-2 years

### "Déception "

September 16, 2024

1.0

Très déçu! notre dernière interlocutrice avait très peu de considération pour nous. très cher pour zéro résultat.

Pros

Le scan 3D est utile quand il ne bug pas.

Cons

Ils vous vendent leur capacité à vous ramener du boulot et quand vous demandez pourquoi rien ne se passe, ils vous expliquent que le problème vient de vous-même même si vous avez respecté à la lettre leur préconisation.

Review Source

JT

Jason T.  
President  
Construction  
Used the software for: Less than 6 months

### "Electrical work with Houzz"

August 30, 2024

3.0

Overall, i like the program. I wish there were a few user friendly items to be more automated.

Pros

I like the way everything is in one place for projects and the 3D viewer is a game changer.

Cons

I wish you could create the schedule for a project. Then, when you make the items in the schedule off, it should create an invoice entry. Im having to do double work for a schedule, then make an entry for the invoice.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Reason for choosing Houzz Pro

Cost and customer service were good factors

Review Source

RL

Ryan L.  
CEO  
Construction  
Used the software for: 1-2 years

### "Game Changer"

June 27, 2024

5.0

We are a small, growing company. Houzz has made it so much easier to manage my projects. It also provides a professional look for my clients. I am very happy with the program and all the constant improvements being made.

Pros

Everything I need is all conveniently located in this one App. From customer acquisition all the way to billing and even renderings.

Cons

Most of the problems I've found have been resolved. There was a point in time where the estimates were frustrating because of the constant saving. But I have not noticed that issue anymore.

Alternatives considered

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reason for choosing Houzz Pro

Features, value, website creation, customer service.

Switched from

[mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)

Houzz has more and better features and recognizable brand.

Review Source

Response from Houzz

July 9, 2024

Thanks Ryan, great to hear you are noticing the constant improvements we are making!

AM

Amanda M.  
Principal  
Architecture & Planning  
Used the software for: Less than 6 months

### "Upgraded from Ivy to Houzz Pro"

July 15, 2024

5.0

Overall, we have enjoyed our experience with Houzz Pro and we are looking into going deeper with some of the features.

Pros

We use Houzz Pro to track FFE project selections, such as plumbing fixtures, furniture, etc. I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals. The process of selection to invoicing is easy and helps us be more productive.

Cons

We also invoice for projects out of Houzz Pro. I do wish I could pay the transaction fees for bank drafts but have my clients pay the transaction fees for credit cards. I feel that would allow us to get paid by our clients sooner.

Switched from

[Ivy](https://www.capterra.com/p/258086/Ivy/)

We felt that Ivy was getting slow to use and that some features were no longer supported. It was time.

Review Source

Response from Houzz

July 22, 2024

Thank you so much for the feedback Amanda - your request on transaction fees is noted and we are working on that, really appreciate you sharing! The Houzz Product Team

NL

Nancy L.  
Owner  
Construction  
Used the software for: 6-12 months

### "Web-site services"

August 25, 2024

5.0

Still working with them, but feeling good.

Pros

Having all in one site and the tutorial video that guide you in all the Houzz pro process.

Cons

no comment until today date. I am just starting this service.

Review Source

Response from Houzz

August 29, 2024

Glad to hear things are going well Nancy. You can find additional training here https://www.houzz.com/for-pros/webinars, and please don't hesitate to chat or call support anytime.

BG

Blaire G.  
Owner, Designer  
Design  
Used the software for: Less than 6 months

### "New designer- very helpful!"

September 5, 2024

4.0

It's been great so far- its far better than what I was using before! Very easy to use.

Pros

Love the 3D floor plan model with walk through option. My clients love it! Clipper tool...life changing!

Cons

I wish there was elevation tool, specific items for floor plan, and the app on my phone glitches frequently

Review Source

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