# Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Houzz Pro the right Construction Management solution for you? Explore 1086 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199689/Houzz-Pro/reviews --- Houzz Pro 4.3 (1086) [View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Houzz Pro Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews Specialized interior design features 85% positive reviews out of 73 Most reviewers indicate design and interior design tools enhance project visualization, workflow efficiency, and client communication. Bobbi P Office Manager, 2 - 10 employees. "Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization." Complex payment and billing issues 60% negative reviews out of 108 Some reviewers describe payment and billing as confusing, expensive, and causing frustration with hidden fees and slow transactions. Jonathan A CEO, 1 employee. "Read the fine print. While it seems like this service is offered month-to-month, once you cross the 30 day mark they will keep billing you INDEFINITELY on an annual basis, even if you selected monthly billing." Efficient mood board creation 88% positive reviews out of 41 Most users report mood boards facilitate quick visual presentations, client approvals, and seamless integration with design proposals. Amanda M Principal, 2 - 10 employees. "I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals." Frustrating user interface experience 75% negative reviews out of 55 Most reviewers find user interface slow, unintuitive, and cumbersome, leading to disappointment and frequent workflow disruptions. Comprehensive business management suite 88% positive reviews out of 25 Most reviewers describe all-in-one platform as streamlining operations, centralizing tools, and simplifying daily business tasks. Difficult subscription cancellation process 98% negative reviews out of 42 Most users report cancel subscription is challenging, with automatic renewals, rigid contracts, and unresponsive support causing dissatisfaction. Andy B Interior designer, 1 employee. "Tried to cancel but the auto renew you for a year and now refuse to engage and cancel our plan." ## Showing most helpful reviews Showing 1-25 of 1086 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Phillip W. Interior and Exterior Design Services Construction Used the software for: Less than 6 months ### "Houzz Pro is a Go!" March 31, 2025 4.0 It has been a good experience thus far, and their support team has been quick to respond and assist with any issues encountered. Pros I like the 3d rendering software and its ability to populate directly into a quote for quick project estimations. The product clipper makes it quick and easy to add products to your selections board and quote out items that are not included on the houzz platform already, making it easy to sell anything you can source to your clients. It has a strong built in CRM to assist with clienteling and lead development. Cons API access should be added so that you can integrate external catalogs and systems into it for a broader range of selections and increased integration abilities. Alternatives considered [SketchUp](https://www.capterra.com/p/211798/SketchUp/)[Design Flex](https://www.capterra.com/p/218525/2020-Design-Live/) Reason for choosing Houzz Pro All in one solution with easy built in integrations and that I already use the home depot system which is built into this software. Review Source HL Hannah L. Director of Operations Design Used the software for: 2+ years ### "Houzz Pro Experience " August 14, 2025 5.0 We've had a great experience with Houzz Pro. It's user friendly, any technical issues are resolved quickly, and our clients appreciate the clean, professional interface. It truly serves as a one-stop shop for everything we need. Pros I love that Houzz Pro offers an all-in-one solution. From creating floor plans and mood boards to handling authorizations, purchase orders, and invoices - everything can be done within a single platform. It streamlines the entire process, making my workflow much faster and more efficient. Cons We invoice our clients twice - once before placing orders and again after the items have been installed. However, clients often get confused because both invoices share the same number. It would be really helpful if we could issue multiple invoices under a single authorization to avoid this confusion. Switched from [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/) We needed something that had a better interface. Review Source CW Carter W. Owner Construction Used the software for: 6-12 months ### "WORST- Do not use. No support" February 11, 2026 1.0 I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week. Pros Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods. Cons Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation. Review Source Response from Houzz March 9, 2026 Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson RH Rob H. Owner CEO Construction Used the software for: Less than 6 months ### "Houzz for remodeling" August 1, 2025 5.0 Very positive so far. We are still in the fielding stage. Tracking field time is doable but we havent sorted through the details yet, \[sensitive content hidden\] will help with that. Same with selection boards and mood boards. Pros Efficiency and marketing value. The lidar scan technology and the ability to transfer that quickly into a 3d mockup and an estimate/contract is essential. \[sensitive content hidden\] has been awesome with the onboarding thing, helping us get comfortable with new software. I like that our guys in the fiend can see product codes, selection photos, and scope of work along with a ridiculously easy navigation capability. We are still working on the email templates, but that shows promise as well. Cons It's not always easy or intuitive to get things done. For example, converting a lidar scan to a 2d image so takeoff and estimate can be pulled from it, the estimating process is easy but miss just one step out of several and you can't recover. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Houzz Pro We looked at ten or fifteen different programs at least, settled on Houzz for CRM Switched from [Knowify](https://www.capterra.com/p/135791/Knowify/) ability to visualize end state. Knowify does a better job with field worker time managment and such but no CRM capability. We switched due to all the stuff that happens between lead and start work. Review Source Response from Houzz August 6, 2025 Hi Rob- Thank you for taking the time to write this thorough review of Houzz Pro! We are happy to hear that you are enjoying your experience so far and are working on making some improvements to time tracking soon! Thank you, Chloe Siegmann Head of Customer Success MB Michelle B. Owner Design Used the software for: 2+ years ### "It simplifies business!" July 12, 2025 4.0 I have used it for 5 years and it has helped save our business time. The price increase has been a negative for our business but hopefully I will be able to make up the yearly revenue. Pros That it is a platform for customers and business. I like that it has the features to make the mood boards, selections, and 3D. Cons There isn’t enough training on how best to use the software. It goes out often with problems and glitches. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/) Reason for choosing Houzz Pro Ease to keep it all in one place and not switch everything over Review Source GP Geoffrey P. VP or Project Management - Partner Construction Used the software for: 6-12 months ### "Florida Construction Q3" July 31, 2025 3.0 Good communication, poor problem solving with the teams. I would like to have a timeline at least for when we expect the solutions Pros It's vast capabilities. The 3D Floor plan tool and the ability to create floor plans in the same app that I do my project management in. Cons These vast capabilities function horribly. The budget tool is way too basic. The takeoffs aren't linked with the associated estimate for live edits. The floor plans don't save as a PDF with any useful clarity. The estimating tool only lets you estimate based on $ / Unit Qty meanwhile I should be able to input the rate of production for that assembly and it spit out the $/Qty. There's a whole laundry list of what's wrong with the software and I'm quite preturbed I switched over to this software and it's so undeveloped Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Procore was the last switch and needed something sompler because we're a new company and we don't do very large project yet Review Source Response from Houzz August 6, 2025 Hi Geoffrey- I am so sorry to hear about some of the frustration you are experiencing. We do not take this lightly and would love the opportunity to discuss your feedback directly. I will send you a note and am hopeful we can connect soon. Thank you, Chloe Siegmann Head of Customer Success RT Ray T. owner Construction Used the software for: Less than 6 months ### "DONT FALL FOR IT. " October 20, 2025 1.0 not enjoyable. started off good but once you really dig in you start noticing everything that is lacking. they present it all shiny saying look at all the stuff we offer then it falls flat once you realize none of the features are complete and every aspect is lacking. Pros 3d planner and being able to scan the room with my iPhone was nice. not to much more I liked or could say good about it. Cons every aspect of this program is lacking in some way. the 3d/layouts was very limited. payment processing was extremely slow and you have no control over it. no way to look at your actual subscription. you are limited on most everything. not very user friendly no one im management can seem to fix any issues its always someone else who does it but nothing is every done no value for what it costs. there is way cheaper options that are better no customization practically. just dont waste your time definitely dont fall victim to their marketing packages there are a huge joke. Switched from [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) very complex and not easy to use. not user friendly at all and lacked alot of features. Review Source Response from Houzz October 28, 2025 Hi Ray, Thank you for your review and I am so sorry to hear about your experience. We take your feedback seriously and I would love to speak with you personally to see what we can learn from from your suggestions within our product itself or our support. Looking forward to hearing from you. Thank you, Chloe Siegmann Head of Customer Success JS Judith S. Principal Design Used the software for: 1-2 years ### "Basic User Transitioning from QuickBooks " June 30, 2025 3.0 I am still learning and transitioning. A little exasperating. Hopefully it will become easier to navigate. Pros Room scanning. Saves time, no physical measurement needed and is helpful for 3-D in room experience. Cons Constant Pop ups, difficult to navigate & set up initial templates as it is not intuitive. Some of the chats have been helpful though. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Houzz Pro Already subscribe but did not use any of the bookkeeping features. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) My computer is too old for original purchase and the company will not restore my previous files without payment/subscription. Review Source Response from Houzz July 1, 2025 Hi Judith- Thank you for your review. I am happy to hear that you are finding value in the software; however, if you are experiencing any issues - please don't hesitate to reach out. We would love to help you. Chloe Siegmann Head of Customer Success rS robert S. Owner Construction Used the software for: 6-12 months ### "Poor Communication" July 31, 2025 5.0 Pros While the platform itself has some useful features, the lack of consistent support and professionalism has made it difficult to rely on Houzz as a true business partner. Unless things improve dramatically, I’ll likely be moving on when my contract ends. Cons I've been using Houzz Pro for several months and had high hopes for the platform, but I’m honestly disappointed. On two separate occasions, no one showed up to scheduled meetings—without notice or follow-up. As a construction professional, my time is valuable, and these repeated lapses in communication are unacceptable. Alternatives considered [JobTread](https://www.capterra.com/p/218503/JobTread/) Reason for choosing Houzz Pro Cost and used it at another company which they didn't use all the features but thought it might come in handy but isn't working as well as id like Review Source Response from Houzz August 6, 2025 Hi Robert- While I am happy to hear that you are liking the features of Houzz Pro, I am very concerned aout your concerns with our support team and would like to understand what happened here so I can ensure it is addressed. We want to make sure you are getting a best in class experience so this is not the experience we strive to deliver. Looking forward to connecting with you. Thank you, Chloe Siegmann Head of Customer Succcess JK Jeremy K. Owner Construction Used the software for: Less than 6 months ### "Awesome program so far!" October 30, 2025 5.0 So far, it has been excellent. Far better value than my previous software. The support is superb. They provide the ability to advertise and create a profile which has already lead to a couple of new leads coming in that I wouldn’t have otherwise had. I have been able to customize the software to my needs and create different auto populating line items to streamline my process. Pros So far it has been a great switch from Buildertrend. Everything seems very seamless, has awesome support with dedicated people available to assist. The program itself is easy to use and has great ways to make my life more efficient. Cons Haven’t found anything this far. I ran into a few bumps but team was able to help and even added a few improvements to the list for the future. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/) Reason for choosing Houzz Pro Integrations, higher power estimating, free trial which led to purchase Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Price mainly was the concern. Unhappy with price increases and lack of additional services being added. Review Source SG Stephen G. Architect and Contractor Construction Used the software for: 2+ years ### "Houzz Makes it Eazzy" June 6, 2025 5.0 With the help of a dedicated manager from Houzz, it is easy to upload photos, getting material pricing is a click of a button, and project tracking is a breeze. Houzz has created a fantastic portal that is easy to understand and incredibly efficient to help entrepreneurs succeed. Pros Houzz Pro is an excellent one-stop-shop for designers and builders alike. They have created an infrastructure that accurately captures all phases of the building process - from connecting us to clients, to managing material selections, right down to scheduling and pricing. Cons We do not have any complaints about Houzz.com If there are ever any issues, we have a direct contact who helps us immediately. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Houzz Pro The others do not have the level of specificity for design build businesses. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) This is much more trade specific for small businesses. Review Source CM Chelsea M. Principal Design Used the software for: 2+ years ### "Thumbs Up for Houzz Pro" March 20, 2025 5.0 Generally, we really love it, and appreciate how dedicated the team is to continuous improvement. Pros It is excellent and manages 90% of what we need in our business (and probably 10 additional things that don't pertain to us). It has been reliable and trustworthy for our firm since we opened. We especially love the time tracking and retainer management making the tedious task of billing easy! Cons It is expensive - and the additional fees per user make it cost prohibitive to roll out to the whole firm. Also we wish we could charge the fees for credit cards, but not ACH. We would absorb the 1% for our business, but want to pass the higher fees through to the client. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro When we were first getting started, having a "website" gave us immediate credibility before our own site was built out. The cost benefit of switching later didn't make sense. Review Source NF Norrah F. Business manager, customer relations, designer, etc Construction Used the software for: Less than 6 months ### "I'm still new but I'm loving it. " April 8, 2025 4.0 Pros I love how the whole system is set up. It has been very easy for my crew to get used to using and all customer project information is stored in a convenient way. The features available really help cut down on time spent working on estimates, floor plans, and changes are so easy to make without getting rid of the quoted item completely. Cons The communication system is not what I had hoped it was. Customers have a hard time with communication through the app and you have to check your email threads. Even if it shows a customer looked at your estimate in the title, there could be a totally different client response in the same email. There is no notification in Houzz Pro itself nor is that communication in Houzz mail or chat. I also do not like that I cannot see the clock in and out times with our guys. I can only see how many hours they worked. I don't understand why i can't see those times. Switched from [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) Contractor Foreman is clunky. Information is not streamlined so there is a lot if second and third entry tasks. There are no 2D or 3D floor plan options. Every time the system was updated I'd lose full estimates, projects, or individual invoices petaining to a project. I learned not to trust it and now print everything out as a backup and all clients have a folder with info from the first meeting notes, all estimates sent, invoices, etc. Not to mention the crew could not get used to it nor did the app function when they tried. Review Source Response from Houzz April 28, 2025 Hi Norrah, thanks so much for the feedback? I'd love to hear more about how we can improve the comms platform - please let me know if you have a few minutes to chat jB jordan B. Project Manager Architecture & Planning Used the software for: Less than 6 months ### "Mile High Construction review" April 9, 2025 4.0 7/10 rating the software is nice and easy to use just a few things need improving Pros I like the 3D modeling software makes life easy to show customers my visions Cons Estimating needs cost codes give to option to add framing materials into the estimate based off of 3d models Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) 3D modeling software was a key factor in switching Review Source SH Susie H. Designer, CEO Design Used the software for: 2+ years ### "Interior Design Business Must Have. " April 18, 2025 5.0 Streamlined, organized, and client-friendly! Pros it really helps me keep all ot my many projects organized and on schedule. Cons The cost is a little high but I think it's worth it considering how complicated organizing my business would be without it. Alternatives considered [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro I was previously using it and switching would have taken a long time and there would be no notable cost savings & I would have lost important features like the room scanning to 3D floor plan feature. Review Source BI Brandon I. Owner Construction Used the software for: 6-12 months ### "Amazing program for productivity!" June 6, 2025 5.0 Overall, my experience with Houzz Pro has been great, increasing my productivity and keeping me from losing profits in the small details. Pros The ease of creating estimates with prebuilt templates and AI assistant makes the back-end process so much less time-consuming, allowing me to focus on the actual construction process. Cons There is a learning curve to getting 3d plans input and getting takeoffs from those plans. With that said, guide videos have been helpful in learning the process. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) Reason for choosing Houzz Pro Pricing and functionality and the lack of yearly contract. Review Source DC Doug C. Owner Construction Used the software for: Less than 6 months ### "Very Accommodating Team " April 4, 2025 4.0 I am very much still learning. Have hardly scratched the surface yet. Pros Very quick responses from the Houzz Team. Able to populate product selections from the internet. The Houzz team is very agreeable to help clients overcome obstacles. Cons I am very new, so I learn something new every day. The floor plan set up is very limited to plotting layouts. I need to produce floor plans that are scalable and present other that dark grey. Not as complex as AUTOCAD, but more accessible to the client and subcontractors. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Houzz Pro More complete package and economically feasible. Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) started my own company, and could not afford either program, plus Houzz allows aspects that is difficult in the other software. Review Source Response from Houzz April 29, 2025 Hi Doug, thanks for this feedback. We'd love to better understand how we can make floor plans work better for you. Please reach out so we can set up a brief chat. - Liza GT Gabriel T. Head of Design and Operations Construction Used the software for: 2+ years ### "Pro Member since 2017 " November 14, 2024 1.0 We have been Houzz Pro members since 2017. While at first, there was fantastic value for money, our experience has degraded significantly over the last few years. In the beginning, Houzz offered exceptional visibility and relevant leads, making membership a truly worthwhile investment. However, in recent years, the platform's value has steadily declined. Even though we pay more than £4,200 each year for our Houzz Pro package, most of the leads we currently receive are of low quality and poorly aligned with our needs, to foster an illusion of engagement without providing any genuine advantage. The support is also disappointing. For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem. Houzz further referred us to a "manager's manager," but we never heard from them either. Houzz has recently been focusing on promoting its project management system—a tool that might be helpful for smaller design firms or smaller contractors without an established system - which at the same time are usually companies that can't afford to start with Houzz premium prices. However, as a construction company with complex project needs, we find the Houzz management system to lack in many key areas, such as: System Speed: The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields. Ease of use: The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate. This, of course, would result in slow performance. Due to these problems and headaches, we have chosen to remain with our current systems, as only we know what works the best for our company system and selling, despite Houzz sellers selling the sunset. However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system. In short, The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money. Investing in Houzz Pro, Has not delivered on its promises outside of the free Version. The leads generated are not justified by the sizeable financial investment, and other advertising platforms deliver similar, if not better, results for the same cost. Pros The best Houzz advantage is a great platform for presenting projects, which everyone can do on their platform for free without spending any money. Cons Support is also disappointing. For example, our account manager has not responded to support emails for over two months now, and escalations through Houzz Support have done nothing to fix the problem. System Speed: The interface is painfully slow. Even simple tasks, such as responding to clients, can take over a minute due to too-long loading times in multiple fields. Ease of use: The platform, in trying to handle the needs of the designers, architects, and builders, has turned out very complicated and difficult to navigate. This, of course, would result in slow performance. However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system. Switched from [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Its Easier Its Free It's Faster It's Flexible I won't lose access if I stop paying membership. Review Source JH Justin H. Owner-Director Of Operations Construction Used the software for: 6-12 months ### "EXPLORE OTHER OPTIONS - Disappointing Product" November 2, 2024 2.0 Terrible experience. We have tried to give this product a chance and sought help from our account rep and houzz's product specialist. No one can provide realistic answers. I mean we have had a different "dedicated account specialist" basically every few months. They just change the person out and don't really tell you anything except here is so and so. So you are continually rebuilding a relationship with your account specialist and re-explaining you frustrations in an effort to get a resolution. Pros We were originally sold on the concept of Houzz Pro and what it could suppossedly provide but this excitement for a potential solution for our company turned into disappointment. The service was lackluster, product underperformed, features were promised and never supplied. Basically we were lied to from the beginning. Cons At this point in our contract with houzz pro, I would say that we are completely over this product and company. DO NOT USE THEM. They lied to use regarding the extent of the products capabilities and when asked if we could cancel the service due to lack of product capabilities, we were told that it was not possible. Switched from [Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) We were sold that this product being a better solution. Not so. Review Source Response from Houzz January 16, 2025 Justin, please contact me so I can help address your issues. Chloe TM Tim M. Director Architecture & Planning Used the software for: 6-12 months ### "I am a Houzz Pro client - and regretting it " May 30, 2025 1.0 I am a Houzz Pro client. I would really caution against using this platform as a professional. They sell exposure - not projects. Leads might have been decent in the past, when there was an appropriate amount of professionals signed up (relative to a commensurately high amount of demand from potential clients). The quality of the leads today is awful. "Clients" oftentimes do not respond. Those who do are looking for handyman services (I am an architect..). I am embarrassed to share how little traffic my page generates. Every single other service I use outperforms Houzz - by a long shot. Pinterest (a free service) has pushed more people to visit my website in 3 days than Houzz has managed to do in the 6-7 months I have been a client. And then we have customer support. Let's be honest - these are just reconverted salespeople. My last two meetings were painful. There was no attempt at solving any issues communicated. It was a 45min sales pitch - full of promises for next year. My latest interaction is from this week. The photos that I have been trying to select for the "Visual Project Match" have not been uploading - most not even pending a review from Houzz. It has been a week. 10 emails with their support team. Still nothing. This is one of the most basic and essential services that they offer for the price of the subscription. There have been countless other issues - and very little support. If they have the decency to respond to this review, they will probably do so with the same generic message you can find elsewhere. I have 5 months left on my subscription. I had to call twice and write 5 emails to make sure that Houzz would not automatically renew my membership. The fact that they do not have that as a basic function accessible by professionals on their platform is already super suspicious. Reading some of these other reviews, I can tell that it is by design. I have now changed bank, leaving only what I owe Houzz for the remaining 5 months in the account they have on file. I will be cancelling my card the second the payment for the final month is completed. I would urge others to do the same. To be fair, they are good at one thing: selling you something that they do not own. I fell for it, others have and will undoubtedly continue to do so. And I get it. I signed up when business was tough - in the hopes of generating some business. When things are bleak, we fall victim to those who tell us what we want to hear. Statistically speaking, I am sure that this platform works for some. I would be extremely surprised if everyone who signed up was going through the same experience. But having asked around, I would say that approximately 75% of professionals on the platform feel the way I do. Pros Not much - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. Cons Most of it - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. Review Source Response from Houzz June 3, 2025 Hi Tim- I am so sorry to hear about your experience on Houzz and I would love to do anything possible to help. I would welcome a conversation if you would like to reach me at chloe.siegmann@houzz.com. Chloe Siegmann Sr Director, Customer Success KW Kevral W. Owner Construction Used the software for: 2+ years ### "Blue mahoe design " August 30, 2025 5.0 Overall for security of the soft ware is great. Good for time and task management customer and team support. Pros The ability to use the software to do take and design to show a client what they can get when sending an estimate. Cons The scan to measure is not accurate and dont work good and only work sometimes. Limited options for materials in the design options like flooring and some bathrooms items. Review Source NE Neecia E. Professional Organizer Design Used the software for: Less than 6 months ### "Great Program given a little time to learn it" April 15, 2025 4.0 It is a great program. It does take some time to learn so I would suggest carving out a weekend to play with it a lot before trying to navigate in front of clients, but I love how easy it is to ask questions about anything at all from super small questions to big ones. Pros I am loving that I can keep everything in one place. I have photos, measurements, notes, idea sketches, proposals, time sheets, financials, products, etc. and all of this for multiple projects at once in one place Cons The 3D Room sketcher doesn't have a lot of options for beams in buildings. I have had to makeshift using other things that look like beams and metal columns. Review Source CS Cris S. Owner Construction Used the software for: 6-12 months ### "Terrible Customer Service and Leadership" May 27, 2025 2.0 Good at selling the software and terrible at helping train and with issues. It is expensive and not worth the investment. Very disappointed in what could be a really good software. Pros Product (software) is just ok and the customer service and leadership is terrible. I am only giving the 2 stars because the software is promising however the leadership and a customer service is absolutely disappointing and terrible. The whole lead generation portion I purchased is 100% a waste of money. Never do it again and I would recommend that you don't either. I had issues with getting my money using their credit card service and again no leadership just a bunch of excuses. Cons Terrible customer service. No accountability no supervisors are ever available if you have a concern. Review Source Response from Houzz May 28, 2025 Hi Cris- Thank you for your review and I am very surprised to hear this. I would like to ensure we can help you with your concerns. Can you please reach out to me at chloe.siegmann@houzz.com? Thank you, Chloe Siegmann Sr. Director, Customer Success TL Tammy L. owner operator Construction Used the software for: 6-12 months ### "Houzz Pro is a great program" October 16, 2025 4.0 Overall, I like the Houzz pro ease of creating estimates and renderings, I also love that I can collaborate with other subcontractors. Pros I like the ease of creating templates for my estimates, I like that I can get paid faster than waiting on checks to clear Cons program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. Also, the change order should come with the subscription that I pay for Review Source LB Lakyn B. Owner and Head Designer Design Used the software for: Less than 6 months ### "Why Houzz Pro works with/for me! " September 27, 2025 5.0 10000/10 - I truly love everything about this program. I just recently brought on the idea of bringing another designer into CDG, and I showed her a quick preview of the program, and she was blown away. It took her 5 minutes to realize she has needed this program in her career years ago! Pros I love how easy it is to keep all of your information, design work, client files, contracts and MORE all in one spot. Instead of using so many different programs, it's all in one spot. Any time I have ever had an issue, my support team is quick to respond and assist with any questions or needs I have. Cons If I have to choose anything, The budget needs a "estimate" first. Putting in the budget I may not know what services will be required, therefore what all would be on the initial estimate until I see/source help and design. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.