--- title: "Houzz Pro Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Houzz Pro the right Construction Management solution for you? Explore 1088 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/199689/Houzz-Pro/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Houzz Pro 4.3 (1088) [View alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Houzz Pro Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews Hallye N Operations ManagerMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 6-12 months. “Strong all-in-one platform for design professionals featuring 3D floor plans, mood boards, project management, CRM, invoicing, client portals, and the highly praised Clip Tool for sourcing products.“ March 30, 2026 Eri D FounderAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “It seems the new iteration of the platform brings with it issues of transactions being uploaded incorrectly, creating a tedious process of reconciling line by line, not knowing whether the fault lies with us or with QuickBooks.“ May 17, 2026 PK Patrick K Vice President at JPK and Associates, Inc.Construction, 11 - 50 employeesUsed the software for: 1-2 years. “I also highly appreciate the dedicated client portal: my clients can track the job progress, approve material selections, and make secure payments online in total transparency, which instantly boosts my professional image.“ June 21, 2026 Eri D FounderAccounting, 2 - 10 employeesUsed the software for: 6-12 months. “Expenses tracking within the application does not offer much help, making it difficult for clients requiring job costing services.“ May 17, 2026 BP Bobbi P Office ManagerConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization.“ November 7, 2025 MH Megan H Owner - OperatorConstruction, 2 - 10 employeesUsed the software for: Less than 6 months. “Customer service is in the gutter, they are not transparent when it comes to locking you into a 12 month contract, the program has features that they state work but when they don't work for you, rather than opening a case they just tell you that it isn't happening.“ February 6, 2025 SE Stacy E Owner, Lead DesignerDesign, Self-employedUsed the software for: More than 2 years. “There are so many useful resources to me as a designer, as well as tools to make running my business easier while still continuing to learn tips and tricks and insights from the home design industry.“ September 29, 2025 DC David C OwnerConstruction, 2 - 10 employeesUsed the software for: 6-12 months. “The scanning software barely worked (maybe 10% of the time), and I received maybe 2 leads per month, most of which were low quality. When I reached out to customer service to understand the $4,000 charge, I got zero support or resolution.“ June 19, 2025 ## Showing most helpful reviews Showing 1-25 of 1088 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eri D. Founder Accounting Used the software for: 6-12 months ### "While useful to our design and build clientele, the QuickBooks syncing means actual reconciling on our part" May 17, 2026 5.0 As an accounting company with various design and build customers on Houzz Pro, we use it indirectly by virtue of managing our client’s books rather than using the platform ourselves. Easy clients are those with ordinary projects as far as bookkeeping goes, and the platform manages all their accounting information for us. The tough clients are those with heavy traffic and expensive projects that make us spend extra time reconciling QuickBooks entries and clearing payments because of the cap. Security-wise, the platform's basic measures to safeguard information and protect user portals have been sufficient enough for our needs, although I would recommend anyone considering this to check how it stacks against their requirements. Customer service has always been satisfactory in answering basic queries through email and messaging, although complicated synchronization problems may take time to solve. In conclusion, I recommend this software to accountants dealing with small and medium-sized design-build firms but must caution about spending additional time reconciling QuickBooks transactions. Pros In terms of accounting, the most valuable feature of the Houzz Pro service is the fact that our clients' billing and payments, along with the project finances, are all organized in one system rather than residing in individual documents or scattered spreadsheets. Assuming that everything works properly when syncing with QuickBooks, then there is sufficient information coming through for us to be able to recognize transactions rather than having to recreate them. Payments and approvals from the client side are managed through one portal, thus making it easier for us to follow the trail of any deposits or milestone payments down to the signed contract. Our small design and remodel clients have found it much simpler to keep track of finances with time and billing managed together. Cons Syncing QuickBooks remains the issue at hand. It seems the new iteration of the platform brings with it issues of transactions being uploaded incorrectly, creating a tedious process of reconciling line by line, not knowing whether the fault lies with us or with QuickBooks. Another hindrance lies with the method of paying: fees incurred from using ACH payments, coupled with the maximum fee charged on each project, can cause a large project for our clients to be broken into smaller parts that may create problems when matching the deposit to the invoice at month end. Expenses tracking within the application does not offer much help, making it difficult for clients requiring job costing services. Pricing is an issue we have to deal with often. Review Source SE Stacy E. Owner, Lead Designer Design Used the software for: 2+ years ### "Houzz helpful in keeping design business on track" September 29, 2025 4.0 Overall, I've had a very positive experience. There are so many useful resources to me as a designer, as well as tools to make running my business easier while still continuing to learn tips and tricks and insights from the home design industry. Pros I love the fact that there are so many tools in one spot to run my business. Costs did get a little high for me so I had to drop the website management, but still feel as though Houzz offers so many tools to keep my projects managed, organized and in a snapshot format I can check in on. I enjoy using the software for invoices and managing payments as well. The mood boards, 2D and 3D software are so easy to use. Cons Cost can be a little on the high side and coordinating how to use all the different tools so you are redundant in their use. Some tools can be a little tricky to get the hang of. Alternatives considered [Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro Ease of use and was already familiar with product. Other products did not offer so many tools in one spot. Review Source CW Carter W. Owner Construction Used the software for: 6-12 months ### "WORST- Do not use. No support" February 11, 2026 1.0 I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week. Pros Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods. Cons Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation. Review Source Response from Houzz March 9, 2026 Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson IL Isaac L. CEO Construction Used the software for: Less than 6 months ### "KDI Building Developments Inc" September 6, 2025 4.0 Over all I am satisfied with our investment. Houzz has done a great job developing the software and they are continuing to add to it Pros 3D rendering, financial report, and customer dash board. these tools have been great and have helped improve our process making it more efficient and transparent Cons The training is very limited there's a lot to learn with this software and only 30 min trainings at a time make it hard to fully learn the system. And no payroll function. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing Houzz Pro 3D renderings was a key tool, unlimited users was a key factor, Take off tool was another key factor, Marketing support was a key factor, Cost was also a key factor Switched from [Hearth](https://www.capterra.com/p/230826/Hearth-Pay/) Hearth did not have a ERP aspect. only CRM , quoting and invoicing Review Source Response from Houzz September 8, 2025 Hi Isaac- Thank you for taking the time to write this review and our team is so happy to hear that you are finding many of the tools helpful for your business. I would love to learn more about how we can provide you with better support and we are actually exploring some options for payroll right now! Feel free to reach out to me directly with any of your feedback. Our team would love to hear your ideas! Chloe Siegmann Head of Customer Success HL Hannah L. Director of Operations Design Used the software for: 2+ years ### "Houzz Pro Experience " August 14, 2025 5.0 We've had a great experience with Houzz Pro. It's user friendly, any technical issues are resolved quickly, and our clients appreciate the clean, professional interface. It truly serves as a one-stop shop for everything we need. Pros I love that Houzz Pro offers an all-in-one solution. From creating floor plans and mood boards to handling authorizations, purchase orders, and invoices - everything can be done within a single platform. It streamlines the entire process, making my workflow much faster and more efficient. Cons We invoice our clients twice - once before placing orders and again after the items have been installed. However, clients often get confused because both invoices share the same number. It would be really helpful if we could issue multiple invoices under a single authorization to avoid this confusion. Switched from [Studio Designer](https://www.capterra.com/p/217839/Studio-Designer/) We needed something that had a better interface. Review Source RH Rob H. Owner CEO Construction Used the software for: Less than 6 months ### "Houzz for remodeling" August 1, 2025 5.0 Very positive so far. We are still in the fielding stage. Tracking field time is doable but we havent sorted through the details yet, \[sensitive content hidden\] will help with that. Same with selection boards and mood boards. Pros Efficiency and marketing value. The lidar scan technology and the ability to transfer that quickly into a 3d mockup and an estimate/contract is essential. \[sensitive content hidden\] has been awesome with the onboarding thing, helping us get comfortable with new software. I like that our guys in the fiend can see product codes, selection photos, and scope of work along with a ridiculously easy navigation capability. We are still working on the email templates, but that shows promise as well. Cons It's not always easy or intuitive to get things done. For example, converting a lidar scan to a 2d image so takeoff and estimate can be pulled from it, the estimating process is easy but miss just one step out of several and you can't recover. Alternatives considered [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Houzz Pro We looked at ten or fifteen different programs at least, settled on Houzz for CRM Switched from [Knowify](https://www.capterra.com/p/135791/Knowify/) ability to visualize end state. Knowify does a better job with field worker time managment and such but no CRM capability. We switched due to all the stuff that happens between lead and start work. Review Source Response from Houzz August 6, 2025 Hi Rob- Thank you for taking the time to write this thorough review of Houzz Pro! We are happy to hear that you are enjoying your experience so far and are working on making some improvements to time tracking soon! Thank you, Chloe Siegmann Head of Customer Success GP Geoffrey P. VP or Project Management - Partner Construction Used the software for: 6-12 months ### "Florida Construction Q3" July 31, 2025 3.0 Good communication, poor problem solving with the teams. I would like to have a timeline at least for when we expect the solutions Pros It's vast capabilities. The 3D Floor plan tool and the ability to create floor plans in the same app that I do my project management in. Cons These vast capabilities function horribly. The budget tool is way too basic. The takeoffs aren't linked with the associated estimate for live edits. The floor plans don't save as a PDF with any useful clarity. The estimating tool only lets you estimate based on $ / Unit Qty meanwhile I should be able to input the rate of production for that assembly and it spit out the $/Qty. There's a whole laundry list of what's wrong with the software and I'm quite preturbed I switched over to this software and it's so undeveloped Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)[FieldPulse](https://www.capterra.com/p/153475/FieldPulse/) Procore was the last switch and needed something sompler because we're a new company and we don't do very large project yet Review Source Response from Houzz August 6, 2025 Hi Geoffrey- I am so sorry to hear about some of the frustration you are experiencing. We do not take this lightly and would love the opportunity to discuss your feedback directly. I will send you a note and am hopeful we can connect soon. Thank you, Chloe Siegmann Head of Customer Success RT Ray T. owner Construction Used the software for: Less than 6 months ### "DONT FALL FOR IT. " October 20, 2025 1.0 not enjoyable. started off good but once you really dig in you start noticing everything that is lacking. they present it all shiny saying look at all the stuff we offer then it falls flat once you realize none of the features are complete and every aspect is lacking. Pros 3d planner and being able to scan the room with my iPhone was nice. not to much more I liked or could say good about it. Cons every aspect of this program is lacking in some way. the 3d/layouts was very limited. payment processing was extremely slow and you have no control over it. no way to look at your actual subscription. you are limited on most everything. not very user friendly no one im management can seem to fix any issues its always someone else who does it but nothing is every done no value for what it costs. there is way cheaper options that are better no customization practically. just dont waste your time definitely dont fall victim to their marketing packages there are a huge joke. Switched from [Contractor Foreman](https://www.capterra.com/p/166113/Contractor-Foreman/) very complex and not easy to use. not user friendly at all and lacked alot of features. Review Source Response from Houzz October 28, 2025 Hi Ray, Thank you for your review and I am so sorry to hear about your experience. We take your feedback seriously and I would love to speak with you personally to see what we can learn from from your suggestions within our product itself or our support. Looking forward to hearing from you. Thank you, Chloe Siegmann Head of Customer Success MB Michelle B. Owner Design Used the software for: 2+ years ### "It simplifies business!" July 12, 2025 4.0 I have used it for 5 years and it has helped save our business time. The price increase has been a negative for our business but hopefully I will be able to make up the yearly revenue. Pros That it is a platform for customers and business. I like that it has the features to make the mood boards, selections, and 3D. Cons There isn’t enough training on how best to use the software. It goes out often with problems and glitches. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/) Reason for choosing Houzz Pro Ease to keep it all in one place and not switch everything over Review Source JS Judith S. Principal Design Used the software for: 1-2 years ### "Basic User Transitioning from QuickBooks " June 30, 2025 3.0 I am still learning and transitioning. A little exasperating. Hopefully it will become easier to navigate. Pros Room scanning. Saves time, no physical measurement needed and is helpful for 3-D in room experience. Cons Constant Pop ups, difficult to navigate & set up initial templates as it is not intuitive. Some of the chats have been helpful though. Reason for choosing Houzz Pro Already subscribe but did not use any of the bookkeeping features. Review Source Response from Houzz July 1, 2025 Hi Judith- Thank you for your review. I am happy to hear that you are finding value in the software; however, if you are experiencing any issues - please don't hesitate to reach out. We would love to help you. Chloe Siegmann Head of Customer Success DM Devin M. Owner Construction Used the software for: Less than 6 months ### "General contractor Malott acres " October 25, 2025 5.0 Amazingly thorough and well put together by their programs! I would say they have some really great tools! Pros The ability to make and customize everything to fit each client! Makes personalization a great tool! Cons Truly just the length for pay out. It is pretty lengthy if a particular banking institution doesn’t support instant payments. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Needed to combine all apps into one rather than 4-8 different apps. Review Source CM Chelsea M. Principal Design Used the software for: 2+ years ### "Thumbs Up for Houzz Pro" March 20, 2025 5.0 Generally, we really love it, and appreciate how dedicated the team is to continuous improvement. Pros It is excellent and manages 90% of what we need in our business (and probably 10 additional things that don't pertain to us). It has been reliable and trustworthy for our firm since we opened. We especially love the time tracking and retainer management making the tedious task of billing easy! Cons It is expensive - and the additional fees per user make it cost prohibitive to roll out to the whole firm. Also we wish we could charge the fees for credit cards, but not ACH. We would absorb the 1% for our business, but want to pass the higher fees through to the client. Alternatives considered [DesignFiles](https://www.capterra.com/p/179202/DesignFiles/)[Mydoma Studio](https://www.capterra.com/p/155585/Mydoma-Studio/) Reason for choosing Houzz Pro When we were first getting started, having a "website" gave us immediate credibility before our own site was built out. The cost benefit of switching later didn't make sense. Review Source PA Paul A. CEO Construction Used the software for: 1-2 years ### "The Pro's & Con's about Houzz Pro" March 13, 2025 3.0 Overall it is a very useful platform, I only have the basic subscription so some of the functionality that I would like to benefit from on occasion just isn't there but I don't currently have a need for that functionality enough to pay for a higher level subscription. Pros I enjoy it's AI functionality, the intuitive estimating process, the recent addition of the Home Depot pricing and the automation aspect for the client follow-ups. Cons I do not appreciate the way it is constantly trying to get me to "secretly" pass on the finance charges to my clients by asking me to raise the markup percent. Your app pushes the payment option so hard and the fees for every little thing add up. I know there is business in banking but this is an estimating CRM style software, the money grab mentality is very disappointing to say the least. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)[Trimble Accubid Anywhere](https://www.capterra.com/p/193712/Trimble-Accubid-Anywhere/) Reason for choosing Houzz Pro The price for the functionality fit my budget and need at the time. My business is small and only need this software for residential, any commercial construction is bid differently. Review Source CS Cally S. Owner Design Used the software for: Less than 6 months ### "Loving this program!!!" September 29, 2025 5.0 My initial experience has been great so far! Customer support has been wonderful as well. It is fairly user friendly. Pros The AI assistance is a huge time saver when entering in product and building 3D projects. I also like the ease of communications with clients directly from the program. Cons I feel like there could be a more user friendly interface for financial reports. The credit card fees are higher than the several point of sale systems I use and am familiar with. Switched from [Ivy](https://www.capterra.com/p/258086/Ivy/) Started a new business and was previously using Ivy Review Source DC Doug C. Owner Construction Used the software for: Less than 6 months ### "Very Accommodating Team " April 4, 2025 4.0 I am very much still learning. Have hardly scratched the surface yet. Pros Very quick responses from the Houzz Team. Able to populate product selections from the internet. The Houzz team is very agreeable to help clients overcome obstacles. Cons I am very new, so I learn something new every day. The floor plan set up is very limited to plotting layouts. I need to produce floor plans that are scalable and present other that dark grey. Not as complex as AUTOCAD, but more accessible to the client and subcontractors. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/)[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reason for choosing Houzz Pro More complete package and economically feasible. Switched from [Procore](https://www.capterra.com/p/56250/Procore/)[Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) started my own company, and could not afford either program, plus Houzz allows aspects that is difficult in the other software. Review Source Response from Houzz April 29, 2025 Hi Doug, thanks for this feedback. We'd love to better understand how we can make floor plans work better for you. Please reach out so we can set up a brief chat. - Liza AC Ana C. Interior Designer Design Used the software for: Less than 6 months ### "All-in-one solution for interior designers" June 26, 2025 5.0 Pros The client dashboard makes me look so professional and makes it so easy for my clients and I to communicate about design choices. It's also so easy to create 3D floor plans, even if you don't have CAD experience, and clients are always with the walkthrough capabilities. Support is also very responsive. Cons I wish custom 3D models came standard with the subscription, rather than as an add-on. I also wish it was easier to add custom wall treatments like molding and wallpapers to the 3d floor plans. Alternatives considered [Canva](https://www.capterra.com/p/168956/Canva/) Reason for choosing Houzz Pro invoicing features, 3d floor plans, all-in-one tool for designers Review Source TM Tim M. Director Architecture & Planning Used the software for: 6-12 months ### "I am a Houzz Pro client - and regretting it " May 30, 2025 1.0 I am a Houzz Pro client. I would really caution against using this platform as a professional. They sell exposure - not projects. Leads might have been decent in the past, when there was an appropriate amount of professionals signed up (relative to a commensurately high amount of demand from potential clients). The quality of the leads today is awful. "Clients" oftentimes do not respond. Those who do are looking for handyman services (I am an architect..). I am embarrassed to share how little traffic my page generates. Every single other service I use outperforms Houzz - by a long shot. Pinterest (a free service) has pushed more people to visit my website in 3 days than Houzz has managed to do in the 6-7 months I have been a client. And then we have customer support. Let's be honest - these are just reconverted salespeople. My last two meetings were painful. There was no attempt at solving any issues communicated. It was a 45min sales pitch - full of promises for next year. My latest interaction is from this week. The photos that I have been trying to select for the "Visual Project Match" have not been uploading - most not even pending a review from Houzz. It has been a week. 10 emails with their support team. Still nothing. This is one of the most basic and essential services that they offer for the price of the subscription. There have been countless other issues - and very little support. If they have the decency to respond to this review, they will probably do so with the same generic message you can find elsewhere. I have 5 months left on my subscription. I had to call twice and write 5 emails to make sure that Houzz would not automatically renew my membership. The fact that they do not have that as a basic function accessible by professionals on their platform is already super suspicious. Reading some of these other reviews, I can tell that it is by design. I have now changed bank, leaving only what I owe Houzz for the remaining 5 months in the account they have on file. I will be cancelling my card the second the payment for the final month is completed. I would urge others to do the same. To be fair, they are good at one thing: selling you something that they do not own. I fell for it, others have and will undoubtedly continue to do so. And I get it. I signed up when business was tough - in the hopes of generating some business. When things are bleak, we fall victim to those who tell us what we want to hear. Statistically speaking, I am sure that this platform works for some. I would be extremely surprised if everyone who signed up was going through the same experience. But having asked around, I would say that approximately 75% of professionals on the platform feel the way I do. Pros Not much - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. Cons Most of it - the service is appalling. I really regret being encouraged to sign up for a year. For those thinking about it - don't. Review Source Response from Houzz June 3, 2025 Hi Tim- I am so sorry to hear about your experience on Houzz and I would love to do anything possible to help. I would welcome a conversation if you would like to reach me at chloe.siegmann@houzz.com. Chloe Siegmann Sr Director, Customer Success AS Andrea S. Owner Design Used the software for: 2+ years ### "Good value for the money for a boutique practice " November 4, 2025 4.0 It’s been great with great improvements over the years. The feature added and troubleshooting has helped to keep my costs down so I don’t have to have multiple apps to manage Pros Project management. Having everything in one place has been great. Especially when in the proposal process, I can pull together a mood board together very quickly Cons Mobile app integration has been hard when getting measurements on site and can’t edit until I get back on the desktop version. The 3D measurement is glitchy at times Review Source TL Tammy L. owner operator Construction Used the software for: 6-12 months ### "Houzz Pro is a great program" October 16, 2025 4.0 Overall, I like the Houzz pro ease of creating estimates and renderings, I also love that I can collaborate with other subcontractors. Pros I like the ease of creating templates for my estimates, I like that I can get paid faster than waiting on checks to clear Cons program needs more options for cabinetry, like more sizes, more options to for curved countertops, and my clients/contractors cannot open comments when the open the 3D renderings, that needs improvements. Also, the change order should come with the subscription that I pay for Review Source MB Marcie B. Principal Design Used the software for: Less than 6 months ### "Houzz Pro review" August 25, 2025 5.0 Pretty good. I would like to take a tutorial or 2 to make sure I'm getting the most out of the program, Pros Streamlined project management tools are really helpful. I also like the AI enables features to save time. Cons The new upgrades are a little costly. It also seems like the Lidar 3D scan tool takes a little getting used to. Switched from [Ivy](https://www.capterra.com/p/258086/Ivy/) Increased functions and support. Updates, Review Source MC Mary C. Owner Design Used the software for: 2+ years ### "One platform for all my design needs" March 21, 2025 5.0 I find the pop up help window quite helpful and timely. Overall very pleased Pros I like the selections boards and using that to create the proposals thru pos. I also like how it connects with quick books for streamlined booking. From the design perspective I really love the mood boards and the space planning with the camera-what a game changer! To have all of this in one place?!?! Amazing Cons I wish I could u out my own library selections into the space planning rather than just using the stocknitems from Houzz library. I also wish I could see one wall elevations at a time not just in the 3d view. Review Source BS Blake S. Principal Architecture & Planning Used the software for: 2+ years ### "Houzz Pro is a Scam" May 22, 2025 1.0 Scam Pros Several years back, we received a legitimate lead from Houzz Cons Houzz pro is a scam: confirmed. I received an email that rates would be going up by 30% and was given no opportunity to opt out or pause subscription while we re-evaluated the value to our marketing and branding strategy. Instead, they auto renewed the account and threatened to report our company to collections if we didn't continue to pay the new amount to "honor the terms" of the agreement. We gave them the option of allowing us to pay the fees we never agreed to with the understanding that we would be severing business ties with Houzz or put the account into a paused state until were able to better assess how to utilize Houzz pro services moving forward. They opted to burn the bridge so we paid the fees in exchange for account cancellation. Again, they autorenewed after we asked them not to and said there was "nothing they could do about it" once the autorenew at the higher rate had occurred. Review Source Response from Houzz May 28, 2025 Hi Blake- I am sorry to hear about your experience with Houzz. We strive to notify our customers in advance of their plan auto renewing to ensure we are on the same page moving forward. If there was a miss on our end with your request to cancel in advance, I would like to hear about it. Please reach out to me at chloe.siegmann@houzz.com and I would be happy to help. Chloe Siegmann Sr. Director, Customer Success JH Josh H. Owner Construction Used the software for: 2+ years ### "DDS Renovations Review" May 1, 2025 4.0 It has been good. I have been working with them for over a year. Pros Easy to use. Great for sending out bids. I'm looking into some of the other features it has. Cons Sometimes trying to get questions answered is tough. I wish it had a better system for setting up follow-ups. Review Source Response from Houzz May 2, 2025 Hi Josh, Thank you so much for the review and for being a loyal Houzz Pro customer. I am glad you are enjoying it so far; however, I welcome you to reach out to me if you are having trouble getting answers that you may need. You can reach me at chloe.siegmann@houzz.com. Thank you! VR Verified Reviewer Project Manager Construction Used the software for: 2+ years ### "Houzz Pro is Home" February 17, 2025 5.0 Overall, I'm happy that our team has switch to Houzz Pro. The client design consultation process can be lengthy, especially when clients have difficulty visualizing their space. But, the model display and ability to edit while in consultation has proven to shorten the design process and improve client satisfaction and confidence in us to deliver the house of their dreams. Pros The ability to interact with my colleagues, shareholders and clients on Houzz has been an invaluable experience which has helped us deliver to our clients a more transparent view of the design and build process. Being able to illustrate my design concepts and calculate take offs in one platform has given me a substantial improvement on efficiency, allowing myself and my team to complete a greater number of projects to the same and even higher standard of care. Not only this, but the ability to amalgamate our scheduling and budget into the same platforms allows all of our team access to the information they need without having to search multiple platform or documents for the information they need. Cons Like every software, there is a learning curve. Thankfully, due to its simple and accessible interface, becoming familiar with Houzz Pro doesn't take nearly as long to become well versed in compared to other similar software. There are some softwares that are highly customizable which is nice but can take a long time to set up. While Houzz Pro doesn't have that level of highly customizable options, it does allow you to get started faster and re-orient your use of the platform in the future. Review Source DM Dolly M. Consultant Construction Used the software for: 6-12 months ### "Buyer Beware" April 2, 2025 1.0 Waste of time and money. A small construction company does not have the capital required to use Houzz Pro Pros Honestly there really wasn't anything outstanding about Houzz Pro. If the services, they sold us on would have worked it would be an ok CRM but a lot of it was useless. Lack of being able to show elevations, Cons Glitches in the system. System very slow. Inability to organize files and access them in a quick manner. Lack of knowledge of customer service. Lack of response for helping through our issues. Lack of wanting to resolve our dispute. Ignoring our desire to cancel and threaten with collections. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.