# Houzz Pro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Houzz Pro Software - reviews, pricing plans, popular comparisons to other Construction Management products and more.

Source: https://www.capterra.com/p/199689/Houzz-Pro

---

# 

 Houzz Pro Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Houzz Pro

## What is Houzz Pro?

Houzz Pro, the leading platform for construction and design, empowers industry professionals and homeowners with the tools they need to make every project a success. Used by more than 3 million construction and design industry professionals and over 70 million homeowners and home design enthusiasts around the world, our AI-powered project management and design software helps pros win projects, collaborate with clients and teams, and run their businesses efficiently and profitably. It’s an all-in-one solution that spans the full customer lifecycle, CRM and Email Marketing tools, Estimates & Proposals, 3D Floor Plans, Schedule, Selections, financial tools, Invoicing & Payments, QuickBooks integration, and a client portal.

## What is Houzz Pro used for?

[Project Management](https://www.capterra.com/project-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Construction Management](https://www.capterra.com/construction-management-software/)

Top alternative

Featured

Overall rating

Based on 1,085 user reviews

Reviews sentiment

Positive

84%

Neutral

8%

Negative

8%

Pros & cons

Efficient client collaboration tools

Integrated mood board creation

Confusing payment and billing system

Frustrating and slow user interface

Starting price

$399

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Houzz Pro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.houzz.com/pro&name=Houzz Pro)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Houzz Pro

4.3 (1,085)

VS.

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$399

Flat Rate, Per Month

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (1,085)

Ease Of Use

4.1 (14,352)

Value For Money

4.0 (986)

Value For Money

4.3 (9,760)

Customer Service

4.3 (1,020)

Customer Service

4.2 (9,516)

## Houzz Pro alternatives

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/199689/Houzz-Pro/alternatives/)

## Who uses Houzz Pro?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Efficient client collaboration tools

85% positive reviews out of 171

Most reviewers find client management features improve communication, project tracking, and professional client interactions.

talia W

Office manager, 2 - 10 employees.

"What I like most about Houzz Pro is that you can stay on top of your projects, can communicate easily with your clients and have all your project data in one place."

Confusing payment and billing system

61% negative reviews out of 105

Some users report payment and billing issues, including unclear pricing, unexpected fees, and complicated refund processes.

Jonathan A

CEO, 1 employee.

"Read the fine print. While it seems like this service is offered month-to-month, once you cross the 30 day mark they will keep billing you INDEFINITELY on an annual basis, even if you selected monthly billing."

Integrated mood board creation

88% positive reviews out of 40

Most reviewers describe mood boards as easy to use, enhancing client presentations and project organization.

Amanda M

Principal, 2 - 10 employees.

"I love that I can use their clipper and easily add to specific rooms in my projects and easily create boards and selections for client approvals."

Frustrating and slow user interface

75% negative reviews out of 55

Most users comment user interface is slow, clunky, and not intuitive, causing ongoing frustration during use.

Centralized business management suite

88% positive reviews out of 25

Most reviewers indicate all-in-one platform streamlines business operations, offering convenient access to essential tools.

Difficult subscription cancellation process

97% negative reviews out of 39

Most reviewers report cancel subscription is restrictive, with automatic renewals and limited support for contract termination.

Gabriel T

Head of Design and Operations, 2 - 10 employees.

"However, we find ourselves constrained by a 12-month contract that renews automatically without notice or shout-out, if you won't cancel it 1 month before the contract ends - Which you of course miss because you find yourself busy working outside of the Houzz management system."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multiple Projects

4.4 (273)

74.73% of 273 reviewers that rated this feature as important or highly important

Houzz Pro helps you efficiently manage several projects at once, keeping all details organized and accessible. Reviewers appreciate how easy it is to switch between jobs, track progress, and maintain order, especially when handling overlapping or staged projects.

Billing & Invoicing

4.1 (247)

66.40% of 247 reviewers that rated this feature as important or highly important

With this capability, you can streamline billing, create invoices, and track payments. Users think the integration with QuickBooks and Xero is valuable, and they find invoicing user-friendly, though some mention delays in payment processing and a need for more customization.

Mobile Access

4.1 (215)

54.88% of 215 reviewers that rated this feature as important or highly important

You can manage your business on the go with Houzz Pro’s mobile access. Reviewers indicate it’s helpful for checking project info and communicating in the field, but many feel the app lacks key desktop capabilities and is sometimes hard to navigate.

Project Management

4.1 (209)

62.68% of 209 reviewers that rated this feature as important or highly important

Houzz Pro offers a centralized way to oversee project tasks, timelines, and client communication. Some reviewers find it keeps everything organized and transparent, while others feel the integration between estimates, invoices, and project tracking could be more seamless.

Project Planning/Scheduling

4.1 (191)

58.64% of 191 reviewers that rated this feature as important or highly important

It gives you tools to plan project timelines and schedules, including Gantt charts and calendar views. Some users say it helps keep projects on track, but others report the interface is basic, slow, and lacks high-level overviews or easy template creation.

Task Management

4.0 (186)

44.62% of 186 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Houzz Pro 155 features

Drawing and modeling designs within 2D flat dimensions

Designs generated in either 2D or 3D format

Representation of any object in 3D

Representation of any object in 3D

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Ability to insert animations/transitions

Application programming interface that allows for integration with other systems/databases

Estimate project costs based on groups of items and procedures

A record of all activities within the system, including user access, changes made, etc.

Data is backed up automatically to prevent data loss

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Access to a library of manufacturing parts, models, and specs

With this capability, you can streamline billing, create invoices, and track payments. Users think the integration with QuickBooks and Xero is valuable, and they find invoicing user-friendly, though some mention delays in payment processing and a need for more customization.

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track actual spending to ensure it's in line with the planned budget

Create budgets based on historical data and future projections

A system that allows access to a database structure without relying on an external program

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Notifications/alerts for upcoming events or tasks

Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track all company interactions with current clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

Collection of data related to the costs associated with various items, products, services, or activities

Forecast the cost and resources required to complete a project

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Process of gathering, measuring, and analyzing accurate data

Import and export data to and from software applications

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review

Assemble applications and processes by dragging over and arranging pre-built components

Estimating software designed for electrical businesses

Electronically collect payments for goods or services

Digitally sign online documents

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Estimate expected cost based on various factors before a project begins

Monitor and record expenses such as purchases or charges incurred

Public or private sharing of digital files such as documents, audio/video, images, and more

Plan, manage, and track the financial activities of an individual or organization

Primarily serving architecture, engineering, and construction industry professionals

Primarily serving commercial or industrial locations needing electrical work

For subcontractors to manage remodeling projects, including estimating, job costing, and client communication

Specialized for organizations who focus on residential projects

Form predictions based on past and present data/trends

Perform various mathematical calculations using the data

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Estimating software designed for HVAC businesses

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Identify and respond to unexpected problems or failures (ie. "negative events")

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Monitor task progress and planned accomplishments to better manage project status

You can manage your business on the go with Houzz Pro’s mobile access. Reviewers indicate it’s helpful for checking project info and communicating in the field, but many feel the app lacks key desktop capabilities and is sometimes hard to navigate.

Notifications via mobile devices

Access the system via a mobile application

Supports multiple file formats, such as Doc, Docx, PDF, HTML, etc.

Houzz Pro helps you efficiently manage several projects at once, keeping all details organized and accessible. Reviewers appreciate how easy it is to switch between jobs, track progress, and maintain order, especially when handling overlapping or staged projects.

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Capture photos for any type of use case

Estimating software designed for plumbing companies

Accept and process customer payments for products or services using hardware and software

Predict future data based on historical data sets

Organize and manage all processes/procedures involved in purchasing goods and/or services

Reporting on how each user, task or process has advanced since its initiation

Manage and track financials on a project-to-project basis

Houzz Pro offers a centralized way to oversee project tasks, timelines, and client communication. Some reviewers find it keeps everything organized and transparent, while others feel the integration between estimates, invoices, and project tracking could be more seamless.

Organize and schedule projects

It gives you tools to plan project timelines and schedules, including Gantt charts and calendar views. Some users say it helps keep projects on track, but others report the interface is basic, slow, and lacks high-level overviews or easy template creation.

Pre-designed project plans that can be customized

Measure time to completion or hours worked for projects

Monitor the progress of projects from start to finish

Create, manage, or update project workflows.

Estimate or forecast of a future scenario based on the study of present trends

Create proposals based on costs of labor and materials

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Timed notification for any upcoming task, deadline, appointment, or activity

Provide support to your customers and employees remotely over a shared network

Generation of non-photorealistic images from a 2D or 3D model

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Having a bird's eye or aerial view of floor plan or property displaying structural and design details in 2D or 3D

Ensure that quotes/invoices are correct before sending to customers

Automate processes to manage leads, contacts, opportunities and sales activities

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Create, draw, and annotate graphical content directly within the software application

Track the status over time for a request, process, asset, or transaction

Track information, qualifications, and contact details of subcontractors

Ensure subcontractors are working safely on client sites and document audits/inspections for reference.

Manage the planning and execution of supply chain activities

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Measure digital plans to calculate labor and materials needed

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track revisions and updates made to files and navigate between different versions

Interact with data visualization elements, such as charts and graphs, to drill down into data

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (1,085)

4.2

Based on 1,085 reviews

## Pricing

Value for money

4.0 (986)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/199689/Houzz-Pro/pricing/)

Free

$0.00

It includes:

-   3D Floor Planner
-   Estimates
-   Invoicing

Pro

$399.00

Flat Rate,Per Month

It includes:

-   Invoicing
-   3D Floor Planner
-   Online Payments
-   Assemblies
-   CRM
-   Phone & Live Chat Support
-   Estimates

Value for money

4.0 (986)

4.0

Based on 986 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (1020)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (1,020)

4.3

Based on 1,020 reviews

## User reviews

Overall rating

4.3

Based on 1,085 reviews

Filter by rating

5(644)

4(268)

3(90)

2(16)

1(67)

Mentioned topic

Sorted by most recent

Hallye N.

Operations Manager

Mechanical or Industrial Engineering

### "All in One"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 30, 2026

A capable but complex platform that rewards experienced IT teams willing to invest in configuration.

Pros

Strong all-in-one platform for design professionals featuring 3D floor plans, mood boards, project management, CRM, invoicing, client portals, and the highly praised Clip Tool for sourcing products.

Cons

Very steep learning curve, lax customer support, and limited mobile functionality compared to competitors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kaitlyn B.

Design Consultant

Construction

### "Please read! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 19, 2026

Pros

I really appreciate that it is easy to navigate, and is always supplying me with ideas for what to do next.

Cons

I find that the price is a bit high, especially for a small business. While I would like to say it is made an enormous difference in our work flow, the benefit may not outweigh the cost thus far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KJ

Keith J.

Owner

Construction

### "HIGHLY DO NOT RECOMMEND - Look elsewhere "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 21, 2026

After spending approximately $6k almost 60 days ago my company is still using our old CRM and Microsoft products. \[sensitive content hidden\] is our "Client Onboarding Specialist" and we've had (1) 45 Minute intro session and (1) 30 minute session. No structure for truly setting up a company. You must watch videos on youtube or their directory in order to learn the platform. The problem here is that the videos showcase stuff you can't access (or the videos are outdated and need to be removed from their directory). I've asked for a new onboarding specialist in hopes of learning how to properly setup my company on this platform since I've invested $6k, but after 8 days my request has only received a "Hello, Thank you for getting back to me. I apologize for the late response. We have been out of office for a long weekend due to the holiday. I am in talks with management on this and will get back to you once I hear back from them. Thank you for your patience.". I used other CRM's and the onboarding process is thorough and the team helps set you up for success. Houzz Pro is the exact opposite. They act like you are an inconvenience to them. Poor onboarding structure and customer service. I know the product is probably great, but its impossible to run a company and become proficient in something without a proper training. I wish I knew this was a self taught system prior to investing because we would have went with a different company.

Pros

The pitch given by the salesperson was great. Daniel Guither showcased the platforms tools very well. The 3-D Floor Plans are a great way to showcase the design, custom templates, easy payment collection for clients, integration with quickbooks, they also help with website management, etc.

Cons

The onboarding is atrocious. Plan on dedicated at least 50-80 hours just to get the setup in the system and learn how to navigate it on a very elementary level. This is only learning how to use approximately 10% of the system. Another major issue is reaching someone at the company. You get sent in circles. I've reached out to the Sales Rep over a dozen times and he refuses to acknowledge and email or phone call. Big on promises but refuses to follow through on any of them.

Switched from

[Leap](https://www.capterra.com/p/162690/Leap/)

I wanted to use a platform that integrated a design tool, project management, gantt chart, documentation management, mobile access and aligned with lenders.

Alternatives considered

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

[Procore](https://www.capterra.com/p/56250/Procore/)

[Jobber](https://www.capterra.com/p/127994/Jobber/)

[Leap](https://www.capterra.com/p/162690/Leap/)

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Reasons for choosing Houzz Pro

I wanted to use a platform that integrated a design tool, project management, gantt chart, documentation management, mobile access and aligned with lenders.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2026

Hi Keith, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

CW

Carter W.

Owner

Construction

### "WORST- Do not use. No support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 11, 2026

I would never use them again if i wasn't signed into a year contract. They promise you the world but their support is the worst. They charge for any support. The "account manager" assigned to you is always unhelpful and always booked out at least a week.

Pros

Ability to 3d scan locations. payment processing is easy and nice. I like integrations for alternative payment methods.

Cons

Contracts is a mess. Completely unusable. Support is a nightmare. Invoicing doesn't work properly cant import or export templates for invoicing. Promised the world but they don't live up to expectation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2026

Hi Carter, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

DC

Daryl C.

Director of Ops

Construction

### "I would not recommend HOUZPRO. There's better out there. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 9, 2026

Not what i expected. Horrible experience with the way they say you signed a contract. But they know you didn’t. But i'll be following up to show you guys how i'm going to make an example out of these guys and their predatory methods.

Pros

Very disappointed!, I cancelled my free trial, they still charged me a contract we didn’t sign. now we going to send this over to our attorney. Since they believe they can give this a test drive to see if it's real.

Cons

They have potential, but the predatory methods to hook users is going to come to an end very soon,..

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

Reasons for choosing Houzz Pro

Not Houzzpro i can tell you that much about my decision.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2026

Hi Daryl, I’m very sorry to hear about your experience, and I appreciate you bringing this to our attention. I oversee our Global Client Success team at Houzz and would genuinely like the opportunity to look into this and help make things right. Unfortunately, I wasn’t able to locate an account based on the information provided in the review. If you’re open to it, would you mind reaching out to me directly with the business name or email address associated with your Houzz account so I can investigate further? I’d be happy to personally review the situation and see how we can help. Thank you again for sharing your feedback. Best, Nikki Ward Thomson

JD

Joseph D.

manager

Design

### "overpriced program - not worth it"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 29, 2025

I feel the design portion was great but the customer service and marketing section is not worth it. For $700 a month we could of paid for google ads, home advisor or evens signs that would work better. They aren't allowing us to cancel even though they way over promised and not delivering.

Pros

the design was okay. other programs are equivalent for less. We wanted to use this for marketing and gaining more customers, but we had maybe 2 customers we sent estimates too which resulted in no work due to how many other contractors they can go to off the same site.

Cons

Our business was charged and being sent to collections after being charged over $700 a month for no results

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 5, 2026

Hi Joseph- Thank you for taking the time to share your experience with Houzz Pro. I am sorry to hear that you did not see the results you were looking for with your marketing program and I would like to learn more about your experience. Please feel free to reach out to me directly at chloe.siegmann@houzz.com. Thank you, Chloe Siegmann Head of Customer Success

BP

Bobbi P.

Office Manager

Construction

### "Best Home Builder Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 7, 2025

Pros

Houzz Pro has an exceptionally user-friendly interface and its impressively comprehensive suite of features. These two elements were absolutely pivotal in my decision to subscribe to the platform. Specifically, the intuitive design and extensive functionality have significantly streamlined my daily workflow, allowing me to manage projects with unprecedented efficiency and organization.

Cons

That it doesn't have the ability to save/recall original estimates, only shows the new estimate with the new changes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Andrea S.

Owner

Design

### "Good value for the money for a boutique practice "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 4, 2025

It’s been great with great improvements over the years. The feature added and troubleshooting has helped to keep my costs down so I don’t have to have multiple apps to manage

Pros

Project management. Having everything in one place has been great. Especially when in the proposal process, I can pull together a mood board together very quickly

Cons

Mobile app integration has been hard when getting measurements on site and can’t edit until I get back on the desktop version. The 3D measurement is glitchy at times

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jeremy K.

Owner

Construction

### "Awesome program so far!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2025

So far, it has been excellent. Far better value than my previous software. The support is superb. They provide the ability to advertise and create a profile which has already lead to a couple of new leads coming in that I wouldn’t have otherwise had. I have been able to customize the software to my needs and create different auto populating line items to streamline my process.

Pros

So far it has been a great switch from Buildertrend. Everything seems very seamless, has awesome support with dedicated people available to assist. The program itself is easy to use and has great ways to make my life more efficient.

Cons

Haven’t found anything this far. I ran into a few bumps but team was able to help and even added a few improvements to the list for the future.

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Price mainly was the concern. Unhappy with price increases and lack of additional services being added.

Alternatives considered

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing Houzz Pro

Integrations, higher power estimating, free trial which led to purchase

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Devin M.

Owner

Construction

### "General contractor Malott acres "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 25, 2025

Amazingly thorough and well put together by their programs! I would say they have some really great tools!

Pros

The ability to make and customize everything to fit each client! Makes personalization a great tool!

Cons

Truly just the length for pay out. It is pretty lengthy if a particular banking institution doesn’t support instant payments.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Needed to combine all apps into one rather than 4-8 different apps.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/199689/Houzz-Pro/reviews/)

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