# Campground Commander Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Campground Commander the right Campground Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/199147/Campground-Commander/reviews --- Campground Commander 4.9 (13) [View alternatives](https://www.capterra.com/p/199147/Campground-Commander/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Campground Commander Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tresa M. E-Commerce Specialist Mining & Metals Used the software for: 6-12 months ### "Great Choice For Us" April 11, 2024 4.0 They jumped in when Campnative gave us very little notice that they were closing reservations. The change to their system was seamless. I highly recommend Campground Commander. Pros Excellent communication and support. Other options were too expensive or too limited Cons Tent campers are not allowed to book in a travel trailer campsite. We may be unusual in that we do allow that. Alternatives considered [Campspot](https://www.capterra.com/p/176517/Campspot/) Reason for choosing Campground Commander Price, ease of use, excellent communication. Review Source Response from Campground Commander April 17, 2024 Thank you for your review. We were happy to step in to help out, your management team has been wonderful to work with. Wishing you a great season! DM Dowlin M. Owner Retail Used the software for: Less than 6 months ### "Campground Commander Review" July 23, 2024 5.0 Excellent Experience we hope to be with them for years! Pros Campground Commander and their support team of website designers and software development and staff are excellent to work with. You can ALLWAYS reach them via phone. They helped us with a customized website and integration of the website into our unique RV Campground. They keep in touch with us weekly with a newsletter about the industry changes. I would highly recommend Campground Commander over the large corporate software firms. The individuals that work there are top notch! Cons Nothing so far the expierience is great, we look forward to working with them in years to come! Reason for choosing Campground Commander The company had great reviews and tailors its product to smaller ma and pa single owner camgrounds. Review Source Response from Campground Commander August 2, 2024 Thank you for your review. We appreciate and really enjoy working with our campground customers. We understand when we do what we can to help them succeed, we all succeed! Thanks Again! Mary Moeller KR Kathleen R. owner Recreational Facilities and Services Used the software for: 1-2 years ### "Camp ground commander review" December 13, 2022 5.0 My Overall experience with campground commander has been very good. They work hard to answer any technical questions I have. If they can't fix the problem they can usually provide a work around. I love that they are a family owned business. They genuinely care about their customers and it shows in their service. Pros I love the map of our camp ground and how the site is red if not available and green if available. Most customers book online and that saves us a good amount of office hours. Customer service is out standing. There is always someone available to help me with a problem. There have been some new releases that allow you to pin a picture of each campsite and that has been very nice. Cons The reports as far as site performance, weekly performance, monthly performance is lacking. There are few reports and I don't find them very useful in campground performance. I find my self having to download reports and taking that data and making my own reports. Very time consuming. Customers can reserve one site at a time. It would be nice if it were possible to reserve all the sites they want at one time. Reason for choosing Campground Commander They were the most personal. Their customer service made me feel most at ease. Review Source Response from Campground Commander October 26, 2023 Thank you Kathleen. BR Brandi R. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Campground Commander saved us from the start " March 27, 2024 5.0 It has been wonderful from the start They are incredibly helpful and always eceolving to make their program the BEST it can be for us I like that they focus on smaller campgrounds- the personal touch is important Pros Its incredible that their team knows you by name, calls and check in on you frequently, communicates updates and info weekly- they are so easy to work with and always available. We were a brand new campground and \[sensitive content hidden\] took her time helping me understand the ins and outs and trained me on the functionality. Now they offer to train ALL of our team members Cons Any change I wanted to see, to help me use the program more efficiently was communicated and usually worked into the lrogram. I have nothing negative to say Reason for choosing Campground Commander Ease of use, personal features and Mary & Karl were so easy to work with Review Source Response from Campground Commander April 4, 2024 Thank you for your kind words. We appreciate you and all of our campground families, you are all truly the best and it is a pleasure to serve you! CA Christy A. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "The absolute BEST campground management software! " March 27, 2024 5.0 Pros Campground commander is so so easy to use. I have hardly had any issues at all using the software in the 6 months that we have been using it. When I do have questions, the customer service is phenomenal. It’s unlike any other company I’ve worked with before. They truly care about how our business is doing and they are always checking in to see if they can improve in any areas. Cons I can’t think of a single thing I dislike about campground commander! Reason for choosing Campground Commander I chose campground commander because of their amazing customer service and the fact that they cater to smaller, family owned campgrounds and businesses. They truly care about each and every one of their clients and that shows in every single interaction with them. Review Source Response from Campground Commander April 2, 2024 Thank you Christi. We appreciate you and our family owned campgrounds using our software. You all become like family to us. We strive to provide software specific to our family owned campgrounds needs. Thank you again. KM Karl M. Office Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Campground Commander " October 21, 2023 5.0 Pros The main things I like are the interactive reservation map and the personalized customer support. Cons They do not have maintenance scheduling for the maintenance department. (which is basically one guy but would like to have an online scheduling and assignment program for him) Review Source Response from Campground Commander October 26, 2023 Thank you for your review. Because we market to family owned campgrounds the majority of them are family owned/managed and do all of the maintenance themselves so would not use maintenance scheduling software. We build our software to the needs and specifications of our customers and do not at this time see adding maintenance scheduling capabilities. MP Mary P. owner Hospitality Used the software for: 2+ years ### "Campground Commander is Awesome" December 8, 2022 5.0 I have to say I didn't think we needed online reservations but now that we have it we have more time to do other things. They are great people to work with and will take the time to listen to you Pros Campground Commander Reservations were so easy to learn and they are always available to answer any questions or fix anything that might need fixing. They keep adding more features and gladly take recommendations if you want something added. \[SENSITIVE CONTENT\] can't wait to add something new!! They are very easy to work with unlike corporations where you can't talk to a live person. Cons I can't say there is anything I didn't like. Maybe a few minor changes have been made. They are always open to suggestions Review Source TB Tom B. owner Recreational Facilities and Services Used the software for: 2+ years ### "Campground Commander makes doing business easy." December 9, 2022 5.0 Pros Easy booking for customersEasy to track reservationsEasy for new employees to learnExcellent customer supportAutomated communication featureEditing prices and site management is very easy Cons Entering a reoccurring message to be sent out daily is cumbersome Review Source SL Suzanne L. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Campground Commander is Amazing!" December 26, 2022 5.0 We’ve had this system for a little over a year. We purchased an existing campground with paper and pen reservation system that was not going to work for us. We’ve had great support from Campground Commander from Day 1. My guests love the ease of making a reservation. Pros The customer service is top-notch! You won’t find the quality of their training and help anywhere else. Cons I’ve yet to find anything I don’t like! Reason for choosing Campground Commander It looked easy to use and their staff was super friendly and helpful during my demo. Review Source Response from Campground Commander October 26, 2023 We appreciate your review. LW Lila W. admininstration Hospitality Used the software for: 6-12 months ### "Online Reservations Increased" March 25, 2024 5.0 The Campground commander staff are hardworking people that are enjoyable to work with. Pros Having an online reservation system has been a great improvement to our occupancy numbers. Our reservations have vastly improved by having an online reservation system for our campground. Cons It's a really good system, the only drawback is that at times to do something you need to text for help but I think that would be true for every online system. the good thing is that the staff are very quick to respond back and help you easily. Review Source Response from Campground Commander March 28, 2024 Thank you Lila for your review. We are happy you have seen an improvement in occupancy numbers since having Campground Commander. We appreciate you. RV Randy V. Owner Hospitality Used the software for: 2+ years ### "Campground Commander makes life easier" December 29, 2022 5.0 It's the first reservation system we used. I was easy to set everything as campground commander did it all for us. Pros It eliminated 90 percent of the phone calls we used to receive. Detailed reports are available, including the ability to double check our tax computations. Cons I believe the ability to show pictures of individual campsites is in the process of being implimented. Review Source Response from Campground Commander October 26, 2023 thank you Randy. NM Nichole M. Director of Admissions Sports Used the software for: 2+ years ### "NMcmillamn" December 8, 2022 5.0 Excellent customer service, program is easy to use, and layout is simple to navigate. Pros The software is very user friendly, easy to navigate. Cons processor compatibility was just a little hiccup Review Source CS Charles S. Owner Hospitality Used the software for: Less than 6 months ### "Best customer service anywhere " December 8, 2022 5.0 Great experience. Hands down the best people to work with. Pros Easy to use and great customer service. Best people to work with. Cons Haven't found any cons. The people and the software are great. Review Source Similar Products Featured ## Related categories [Campground Management](https://www.capterra.com/campground-management-software/)