# Tide Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tide Software - reviews, pricing plans, popular comparisons to other Online Banking products and more. Source: https://www.capterra.com/p/199052/Tide --- # Tide Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tide ## What is Tide? Online banking alternative for small businesses & sole traders. It offers auto categories, multiple accounts & accounting integration. ## What is Tide used for? [Online Banking](https://www.capterra.com/online-banking-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tide?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tide.co/&name=Tide) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tide 4.1 (11) VS. [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price Contact vendor Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.6 (75) Value For Money 3.7 (9) Value For Money 4.7 (68) Customer Service 3.8 (9) Customer Service 4.6 (68) ## Tide alternatives [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month [4.7 (1,691)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Highest Rated [4.8 (524)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month [Metaprise](https://www.capterra.com/p/240974/Metaprise/) [4.7 (75)](https://www.capterra.com/p/240974/Metaprise/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/240974/Metaprise/) [View all alternatives](https://www.capterra.com/p/199052/Tide/alternatives/) ## Pricing Value for money 3.7 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.7 (9) 3.7 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (9) 3.8 Based on 9 reviews ## User reviews Overall rating 4.1 Based on 11 reviews Filter by rating 5(6) 4(3) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent GT Gabriel T. Head of Design Construction ### "Unreliable Service from Tide Business Bank" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 25, 2024 Pros I strongly advise against relying on Tide Business Bank: Our business account was inexplicably put on hold at a critical time when we needed to pay salaries and receive payments. Despite our urgent attempts to contact their support team through calls and messages over three days, we received no response. The stress and frustration of not being able to fulfill financial obligations were overwhelming. Eventually, we discovered that the account hold was due to a routine check to confirm the nature of our business and the legitimacy of our payments – information we had already provided during account setup. This lapse in their internal processes caused significant disruption and could have been easily avoided. Their poor handling and lack of communication put our business at serious risk. I do not recommend Tide Business Bank for small businesses. The inability to access funds for several days can severely impact your operations and damage your business reputation. Cons Ease of Setting up and Invoices creating, Thats all as Tide blocks our account, and that overweight all cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jack F. Director Marketing and Advertising ### "Tide have deactivated my account without reason or warning" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 7, 2024 Pros Tide have deactivated my account without reason or warning, with hundreds of thousands of pounds in it. I've had to get a lawyer involved (at an additional cost). Stay away from Tide unless you want to lose all your money. Cons Tide have deactivated my account without reason or warning, with hundreds of thousands of pounds in it. I've had to get a lawyer involved (at an additional cost). Stay away from Tide unless you want to lose all your money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EP Elena P. Communications Officer Higher Education ### "Easy to use banking app" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 6, 2023 Pros Intuitive and easy-to-use. Fresh and modern look, all the functionality needed is there and easily accessible. Cons The set up took quite some time, especially the verification step Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sham M. Founder Education Management ### "Easy banking product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2023 Pros Tide is really easy to use and I manage our business income easily using Tide. Cons No cons to share! I like the app and it's very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Natalie S. Nail Artist Consumer Services ### "A brilliant business account" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 20, 2023 Tide is amazing, the app is easy to use and just gets better and better as they keep adding features. I was charged a fee by mistake and they rectified this before I got in touch with them. Pros It was easy to open my account (I was refused by another just because of my profession) The app is easy to use and they are very clear about fees. Cons Although you get fees with all business accounts, this is what I like least. The fees are very low but you do have fees if you want to transfer money into your account and you have fees taken off when you receive money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Julian H. UX Consultant Design ### "Decent option for self-employed or freelancers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 27, 2023 Tide is a decent option if you're self-employed or freelancing. Pros The ability to send out invoices directly from Tide is nice. Pricing is competitive vs alternatives such as PayPal. The app is really simple and easy to use. Cons Not "negative" as such - it's necessary for Tide to charge something - but it would be nice to see reduced fees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rexie M. Director Automotive ### "Good online banking platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 17, 2023 It gets the job done and the cashback account is good value for money with lots of extra features. Pros Easy to use, accounts include staff cards which can be controlled easily within the app, can download statements through online web access. Cons Service outages and downtime getting more frequent recently. Cannot add functions access for a second \[sensitive content hidden\] in my company so can never take a day off from banking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CC Caleb C. Managing Director Leisure, Travel & Tourism ### "Easy to set up, user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 9, 2022 Overall, they've been essential to me to setting up my business. I enjoy their services, but it is a pricey depending on the overall volume of monthly bank transfers. They do offer traditional monthly payment for a different type of account, which I'm considering as it may be cheaper than my current pay as you go. Pros It's extremely easy to set up. It took me about 5 minutes to get bank details, whereas traditional banks required loads of paper work to be mailed to set up an account over a matter of days.The phone app is really good, and the website is good too. Some banks have great apps but bad websites, but that's not the case with Tide. It's generally quite good.Tide integrates well with my accounting software (FreeAgent). I know they also integrate with Xero, Quickbooks, Sage, and others, but I've not used those.The "free" version of Tide is what I've always used. You pay as you go. This was an attractive option when I initially started, especially with very little trading. The charge is 20p per transaction (in & out). Cons Tide does not accept cheques. It's unlikely to be getting many paper cheques these days, but HMRC does mail a check if you've not uploaded your bank details. I always seem to struggle to find the bank statements in the app. It's not intuitive or particularly clear.20p to receive funds is expensive. I can understand making bank transfers out. With a high volume of bank transfers, it's probably worth considering other banks that only charge a flat fee. Reasons for choosing Tide It was cheaper and easier to set up with Tide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KT Katy T. Payment Specialist Financial Services ### "Definitely worth consideration" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2022 Pros The 20p per transfer is reasonable, depending on your plan,you might even have a large number of free transfers. I like that you can order expense accounts for free, even for your employees, if you have any. Customer service is competent and quick to help. Cons A lot of the services Tide provides are through third parties ( even the actual bank accounts) and when there is any kind of down-time, it can be very hard to get concrete information. While I understand the reasoning behind it, I am not a fan of only members on the higher-priced tiers being able to speak with customer support over the phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ashfaq M. CEO Computer Software ### "I had an exceptional experience using Tide" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 5, 2022 I absolutely loved it. Would recommend any small business or a startup to open an account with them. Pros I had a really great and fun experience speaking to the customer support team. They were really knowledgeable, helpful and friendly. They managed to answer all my questions and helped me open my business bank account swiftly. Never would I have thought that opening a bank account can be this fun. I like the swift account opening process, instant payments and easy to use interface. Cons I didn't like the fact that the customer support takes a bit of time to respond to you but I understand that's because they have a lot of customers to deal with. Reasons for choosing Tide Because it is the most renowned and has the best user interface, pricing and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/199052/Tide/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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