# ShipTime Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ShipTime Software - reviews, pricing plans, popular comparisons to other Shipping products and more.

Source: https://www.capterra.com/p/198849/ShipTime

---

# 

 ShipTime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ShipTime

## What is ShipTime?

How Does ShipTime Help You Save on Discount Shipping, with the Most Trusted Couriers? Whether shipping single packages across town, international shipping across the globe, or less-than-truckload (LTL) freight, we compare the most trusted couriers to find you the best price for discount shipping. Save up to 76% every time by shipping with the most trusted couriers. From Purolator Shipping to great Canpar Shipping Rates, GLS and more top rated couriers.

## What is ShipTime used for?

[Shipping](https://www.capterra.com/shipping-software/)[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)

Top alternative

Featured

Overall rating

Based on 500 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Pros & cons

Effortless workflow and navigation

Competitive rate comparison tool

Problems with shipments and support

Missed pickups and delivery damage

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ShipTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://shiptime.com&name=ShipTime)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ShipTime

4.6 (500)

VS.

[4.9 (1,004)](https://www.capterra.com/p/172133/Pirate-Ship/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (500)

Ease Of Use

4.9 (1,004)

Value For Money

4.5 (452)

Value For Money

4.9 (852)

Customer Service

4.4 (430)

Customer Service

4.9 (760)

## ShipTime alternatives

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting price

$149.00

Per User, Per Month

[4.8 (825)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

[4.6 (951)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

[4.7 (108)](https://www.capterra.com/p/146762/DesktopShipper/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/198849/ShipTime/alternatives/)

## Who uses ShipTime?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Effortless workflow and navigation

100% positive reviews out of 119

Most reviewers describe ease of use as enabling quick learning, efficient tasks, and straightforward navigation.

Problems with shipments and support

67% negative reviews out of 49

Most reviewers report bugs and issues cause shipment errors, poor communication, and slow problem resolution from support.

Competitive rate comparison tool

89% positive reviews out of 63

Most reviewers appreciate pricing for offering affordable quotes, easy comparison, and access to multiple carrier options.

Missed pickups and delivery damage

44% negative reviews out of 45

Some users comment pickup and delivery issues include missed pickups, damaged items, and inconvenient rescheduling processes.

Amanda B

Physician, 2 - 10 employees.

"They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of dishes were crushed (the TV was CRUSHED on 3 of 4 sides)."

Time and money efficiency

96% positive reviews out of 27

Most reviewers indicate cost savings help their businesses by reducing expenses and streamlining operational processes.

Unexpected fees and billing delays

85% negative reviews out of 26

Most reviewers find charges and billing problematic due to unexplained adjustments, delayed refunds, and confusing statements.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Package Tracking

4.6 (163)

57.06% of 163 reviewers that rated this feature as important or highly important

You get centralized, easy-to-use package tracking for all couriers, helping you keep customers informed and manage time-sensitive shipments. Some reviewers find tracking reliable and clear, but others note it’s sometimes less current than courier websites.

Delivery Tracking

4.5 (157)

52.23% of 157 reviewers that rated this feature as important or highly important

This aspect helps you monitor delivery status and keep customers updated on arrival times. Reviewers indicate tracking is generally easy and valuable for communication, though some mention occasional gaps in delivery information or needing to check courier sites.

Shipping Labels

4.6 (157)

50.96% of 157 reviewers that rated this feature as important or highly important

ShipTime offers clear, easy-to-print shipping labels that save you time and simplify the shipping process. Some reviewers find labels consistently readable and accessible, while others mention occasional issues with print margins and formatting across different printers.

Label Printing

4.4 (153)

60.13% of 153 reviewers that rated this feature as important or highly important

Label printing is straightforward and saves you time, with clear labels for any courier. Some users say it’s user-friendly and accurate, but others report difficulties adjusting label size, margins, or direct printing, requiring extra steps for correct output.

Quotes/Estimates

4.6 (149)

58.39% of 149 reviewers that rated this feature as important or highly important

With this capability, you quickly compare shipping rates and options from multiple couriers in one place. Reviewers appreciate accurate, upfront quotes and the ability to choose cost-effective solutions, though some mention occasional discrepancies or price increases.

Order Tracking

4.5 (161)

56.52% of 161 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

ShipTime 42 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

A note of the expected delivery date and time

Notation showing the location and time stamp of shipment delivery

This aspect helps you monitor delivery status and keep customers updated on arrival times. Reviewers indicate tracking is generally easy and valuable for communication, though some mention occasional gaps in delivery information or needing to check courier sites.

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Transfer of data from one computer system to another

Pre-made examples and templates for emails

Intended to be used by online stores

Intended to be used by freight brokers and logistics companies

Shipping products/goods by land, sea or air

Information, data and reports that are being tracked over time

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Label printing is straightforward and saves you time, with clear labels for any courier. Some users say it’s user-friendly and accurate, but others report difficulties adjusting label size, margins, or direct printing, requiring extra steps for correct output.

Identify the physical location of an individual, asset, device, etc.

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

You get centralized, easy-to-use package tracking for all couriers, helping you keep customers informed and manage time-sensitive shipments. Some reviewers find tracking reliable and clear, but others note it’s sometimes less current than courier websites.

With this capability, you quickly compare shipping rates and options from multiple couriers in one place. Reviewers appreciate accurate, upfront quotes and the ability to choose cost-effective solutions, though some mention occasional discrepancies or price increases.

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

ShipTime offers clear, easy-to-print shipping labels that save you time and simplify the shipping process. Some reviewers find labels consistently readable and accessible, while others mention occasional issues with print margins and formatting across different printers.

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Manage the planning and execution of supply chain activities

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Seamlessly integrates with 3rd party websites

Get Advice

We can help you find the software with the features you need.

Features

4.6 (500)

4.6

Based on 500 reviews

## Pricing

Value for money

4.5 (452)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.5 (452)

4.5

Based on 452 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

OpenCart](https://www.capterra.com/p/143516/OpenCart/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (430)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (430)

4.4

Based on 430 reviews

## User reviews

Overall rating

4.6

Based on 500 reviews

Filter by rating

5(335)

4(140)

3(17)

2(3)

1(5)

Mentioned topic

Sorted by most recent

NS

Nita S.

Admin assist

Wireless

### "Beware of hidden charges "

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 11, 2025

Used it twice and neither item was actually delivered to the actual address like paid for. First had to be picked up at a local location. The second parcel never delivered and actually sent back to me.

Pros

Easy to set up prices are good until you get dinged a second time to have your undelivered parcel sent back.

Cons

Tried to ship a parcel from London to my daughter in Ottawa. First delivery attempted, no notice of undelivered & taken back to a holding depot (over an hour bus ride away from her). I called Shiptime to arrange another delivery attempt giving special instructions about the delivery (which were agreed upon by the agent I spoke to) these special instructions were clearly not passed to the driver as a second attempt was unsuccessful for the reasons discussed in the special instructions. The parcel was again taken back to the holder location and within 3 days arrived back to me in London. No correspondence from Shiptime. Then 3 weeks later, a charge to my credit card for the return of the undelivered parcel back to me in London. And when I questioned the charge was told I agreed to this in the small print. Beware of hidden charges and useless customer service. Don’t be fooled by the good prices…..this was the most expensive parcel that never ever got delivered!!!

Switched from

[Fusion](https://www.capterra.com/p/140079/InnoSoft-Fusion/)

Strike of Canada post and ease of pick up my location

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KU

Kamalesh U.

Individual Shipper

Transportation/Trucking/Railroad

### "Overcharged 5× the Shipping Cost and No Resolution After 2+ Months"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 11, 2025

I had an extremely frustrating experience with ShipTime. On May 28, 2025, my brother and I shipped a parcel from Ontario to Halifax. The expected cost was reasonable, but instead I was charged $349.46 — nearly five times the original price — without any warning, proof, or breakdown of why this happened. When I contacted ShipTime, they claimed the carrier applied “adjustment charges” due to incorrect parcel measurements. However: 1.They never provided proof of these supposed discrepancies. 2.I was never given a chance to verify before being charged. 3.They admitted in emails they still had “no update” on my refund request. It’s been over two months of back-and-forth, with slow communication and no transparency. I’ve complied with every request, but my money is still tied up. This experience has destroyed my trust in ShipTime. I strongly recommend other shippers take detailed photos, double-check invoices, and consider other providers if you value clear communication and accurate billing.

Pros

The initial booking process was straightforward, and the shipping quote was competitive before unexpected charges were applied.

Cons

Overcharged nearly 5× the quoted price without proof or explanation, extremely slow communication, and no resolution or refund even after two months of follow-ups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Connie S.

President

Broadcast Media

### "The Lost then Found Christmas Parcel"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2025

We were delighted when that Christmas parcel turned up in Calgary, a month late, but again thanks to \[sensitive content hidden\], it got there! What a great example he is to the staff at Ship Time and all couriers out there about going the extra mile (kilometer) for a client.

Pros

\[sensitive content hidden\] personally helped us trace a lost Christmas parcel caught in the holiday and postal strike rush. Despite Ship Time staff efforts to keep trying, we had just about given up hope when Peter took it upon himself to break through some of the miscommunication barriers and there it was.

Cons

Although all those who answered our calls and emails were very polite, a difficulty was never being able to connect with the same person over the month-long search. Another difficulty was reaching the courier, CanPar, again despite Ship Time's efforts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Amanda B.

Physician

Health, Wellness and Fitness

### "Horrific Experience"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 29, 2024

Terrible experience. Please do not go through this service for shipping anything of value. My be good for clothes, as the boxes were open and crushed, but clothes don't get damaged.

Pros

Speed of pick up. Accurate delivery date. Cost (but see below as it cost me $2000 in lost stuff)

Cons

I sent 13 boxes from Edmonton to toronto and thought I was so lucky to get a good price through Ship Time and Loomis Courier. The way my boxes were treated was horrible. They delivered to my door which was nice, but the guys threw my boxes on the floor in front of me. Despite insurance and excellent packing, my $1500 TV and $500 of dishes were crushed (the TV was CRUSHED on 3 of 4 sides). They said the items were "excluded from insurance". READ this contract in detail if you are going through them. I HIGHLY recommend NOT going with this service (at least NOT LOOMIS)!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Jennifer P.

Case manager

Health, Wellness and Fitness

### "Easy use! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 29, 2023

Been a great experience and I will continue to use Ship Time for as long as my company does. It's a very simple way to quickly ship products out.

Pros

Ship Time has easy to use features and was quick to learn. Haven't had any issues. The directions are clear and precise. Deliver time estimates have been accurate Everytime.

Cons

There isn't really anything that I don't like about Ship Time currently. I've had it freeze on me before but that was easy to fix when it reloaded. No complaints!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Charlaine h.

Assistante

Graphic Design

### "Logiciel shiptime "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 4, 2023

Pros

Grâce à ce logiciel j'ai pu expédier a temps mes affaires

Cons

Pour moi c'est tout simplement un Logiciel, il est très pratique

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Claudel L.

Développeur web

Internet

### "Logiciel de livraison "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2023

Pros

C'est un logiciel très fiable et sécurisé facile à utiliser.

Cons

Je le recommande pour un bon suivi de commande d'achat à toutes les utilisateurs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EH

emmanuel h.

manager

Medical Devices

### "shiptiime"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 19, 2022

Pros

very useful to find the cheapest way to send something

Cons

sometime the website is not updated so I need to call to verify

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PP

Peter P.

General Manager

Wholesale

### "Read on for my overall experience and benefit from my experience."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

November 10, 2022

Compared to its competitors, it has a very clear, smooth and intuitive user interface. Time savings and increased efficiency thanks to the ability to comprehensively manage the business process.

Pros

I can say that the interface is excellent. It works so simply and fast that if I were a UL designer myself I would design the same. Comprehensively manages the shipping process.

Cons

We did not have many problems with the product. Solving problems should not be delayed when customer support is needed, they owe it to their users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Shaista J.

Manager

Food & Beverages

### "Look no further for a commercial shipping company- an all-in-one solution! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2022

Amazing! Highly recommend it!

Pros

The ease of getting a shipping quote, having the courier pickup packages directly from the location, and tracking the shipment all on a single platform are all extremely valuable for our company.

Cons

With certain orders that come through with Shopify, it shows that the data for weight, dimensions, and sometimes even in the address, are missing or incorrect and no matter how many times you try to adjust, the order is still not accepted. Then I have to manually do the shipping instead of going through the order to avoid putting in customer details.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/198849/ShipTime/reviews/)

Popular comparisons

[Pirate Ship vs ShipTime](https://www.capterra.com/compare/172133-198849/Pirate-Ship-vs-ShipTime)[Easyship vs ShipTime](https://www.capterra.com/compare/170399-198849/Easyship-vs-ShipTime)[Freightview vs ShipTime](https://www.capterra.com/compare/136895-198849/Freightview-vs-ShipTime)[Stamps.com vs ShipTime](https://www.capterra.com/compare/90069-198849/Stamps-com-vs-ShipTime)[PitneyShip vs ShipTime](https://www.capterra.com/compare/198849-251583/ShipTime-vs-PitneyShip)[ShippyPro vs ShipTime](https://www.capterra.com/compare/164065-198849/ShippyPro-vs-ShipTime)

[Shippo vs ShipTime](https://www.capterra.com/compare/146146-198849/Shippo-vs-ShipTime)[ShipStation vs ShipTime](https://www.capterra.com/compare/155621-198849/ShipStation-vs-ShipTime)[PayPal vs ShipTime](https://www.capterra.com/compare/198849-207944/ShipTime-vs-PayPal)[AfterShip vs ShipTime](https://www.capterra.com/compare/178663-198849/AfterShip-vs-ShipTime)[ShipWise vs ShipTime](https://www.capterra.com/compare/146762-198849/DesktopShipper-vs-ShipTime)[MyCarrierTMS vs ShipTime](https://www.capterra.com/compare/198849-239697/ShipTime-vs-MyCarrier) 

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