--- title: "PSA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PSA Software - reviews, pricing plans, popular comparisons to other Construction Management products and more." source_url: "https://www.capterra.com/p/198718/PSA-Restoration-Contractor/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # PSA Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) PSA ## What is PSA? PSA is the #1 enterprise management solution for Property Restoration Contractors who want to eliminate duplication, create stronger accountability and maximize profitability. We provide a one-stop solution that provides real time updates on Financials, Job Management, CRM and Field Operations. PSA also integrates will industry leading products such as Xactimate, Xactanalysis, Moisture Mapper and more to streamline your workflow processes. ## What is PSA used for? [Construction Management](https://www.capterra.com/construction-management-software/)[Contractor Management](https://www.capterra.com/contractor-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 72 user reviews Reviews sentiment Positive 71% Neutral 22% Negative 7% Starting price $325 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PSA?[Manage this product listing](https://www.g2.com/products/psa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PSA 3.9 (72) VS. [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $325 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (72) Ease Of Use 4.6 (1,450) Value For Money 3.8 (61) Value For Money 4.4 (1,253) Customer Service 4.1 (66) Customer Service 4.6 (1,403) ## PSA alternatives [4.6 (250)](https://www.capterra.com/p/153591/RAKEN/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (103)](https://www.capterra.com/p/171143/CompanyCam/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about PSA Overview ### Which roles and teams benefit most from PSA? PSA is most used by project and operations managers who coordinate jobs, schedules, production, and field teams. Office administrators and HR teams manage employee records and daily administrative tasks, while finance leaders, AR managers, and CFOs track billing, receivables, and financial performance. General managers and owners monitor overall operations and delivery. Answer based on 72 reviews Overview ### What company size and industries is PSA built for? PSA serves small property restoration contractors in North America, with 99% of reviewers from small businesses and Construction representing 82%. It also supports midsize firms (1%) and users in Consumer Services (6%) and Accounting (4%). Its most common use is construction management, reported by 46% of reviewers. Answer based on 72 reviews Features and Usability ### What are the key features of PSA? PSA includes core job management features such as job tracking, work order management, scheduling, and job costing. It also provides time tracking and timesheet management for payroll workflows, plus document management, job notes, billing and invoicing, accounting integration, and customizable reporting for tracking project status and financial performance. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does PSA integrate with? PSA integrates with Xactimate, CheckMark Payroll Software, Encircle, Google Maps, Mailchimp, Mailgun, Microsoft Power BI, Paychex, and SearchExpress. Xactimate is the most cited integration, while the catalog also covers payroll, mapping, email, analytics, and search tools. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on PSA? PSA offers in-person training, live online sessions, webinars, and documentation. Reviewers report that employees, field superintendents, and teams handling job setup, scheduling, and job costing generally learn core tasks quickly. Administrators and users seeking fluency across all modules may need more time, as implementation, training sequence, and configuration can be challenging. Answer based on 16 reviews Getting Started and Support ### What customer support options does PSA offer? PSA provides email/help desk, a knowledge base, and phone support. Users describe support experiences as mixed: some say staff are helpful, knowledgeable, and follow up well, while others report slow responses and unresolved questions after calling. Answer based on 6 reviews Features and Usability ### Is PSA easy to use for job management and daily office work? PSA makes core job, accounting, scheduling, and document tasks accessible, but its learning curve can frustrate new users. Small business teams value keeping operational information in one place, searchable job records, and readable layouts. However, some users find data-heavy screens, multi-step updates, agent setup, and time changes confusing or time-consuming. Answer based on 25 reviews Features and Usability ### How well does PSA handle payroll, timecards, and invoicing? PSA supports payroll, invoicing, timecards, and accounting connections, though teams report uneven results with timekeeping and billing workflows. Accounting staff value QuickBooks syncing, work orders, invoice creation, and payroll data management. Some users find invoice entry, time-and-material billing, clock-ins, mobile job lookup, and certain payroll integrations cumbersome or unreliable. Answer based on 15 reviews Features and Usability ### How well does PSA track jobs, costs, and equipment? PSA gives teams clear end-to-end job tracking, with shared records, status visibility, documentation, and job-cost monitoring. Restoration and field service managers value open-job views, date tracking, barcode-based material and equipment records, reports, and access to digital files. Teams get better results when they complete setup and training, especially for advanced tracking processes. Answer based on 14 reviews ## Features AI summary Based on 4,165 Construction Management reviews Not all Construction Management products cover every key requirement. Here is what Capterra reviewers point to as the top priorities when choosing a solution: - **Project Management** (**57%** of reviewers rated this feature as critical) - **Multiple Projects** (**56%**) - **Document Management** (**44%**) PSA includes **Multiple Projects** and **Document Management**, so teams can manage work across several jobs and keep plans, files, and records organized in one place. However, it does not offer **Project Management**. Instead, PSA provides other highly rated capabilities, including **Job Costing** (**56%**), **Mobile Access** (**51%**), and **Budget Tracking** (**49%**). These features help construction businesses track costs closely, keep field and office staff connected, and monitor spending, allowing teams to stay informed and make better project decisions. Multiple Projects 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Document Management 3.9 (29) 37.93% of 29 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Job Costing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Calculate total itemized costs, including initial costs and any changes Mobile Access 3.9 (23) 47.83% of 23 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Budget Tracking 4.1 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Track actual spending to ensure it's in line with the planned budget Subcontractor Management 3.4 (22) 40.91% of 22 reviewers that rated this feature as important or highly important Track information, qualifications, and contact details of subcontractors PSA 59 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - File Storage: Store and access documents, forms, and photos in one centralized place - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Mobile Access: Access software remotely via mobile devices - Multiple Projects: Ability to handle several projects simultaneously - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.9 (72) 3.9 Based on 72 reviews ## Pricing Value for money 3.8 (61) Free Trial [View pricing plan details](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/pricing/) Basic $325.00 Other,Per Month Value for money 3.8 (61) 3.8 Based on 61 reviews ## Integrations [ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[ Mailgun](https://www.capterra.com/p/159630/Mailgun/)[ Xactimate](https://www.capterra.com/p/214125/Xactimate/)[ Encircle](https://www.capterra.com/p/160202/Encircle/)[ CheckMark Payroll Software](https://www.capterra.com/p/31872/CheckMark-Payroll/)[ SearchExpress](https://www.capterra.com/p/120478/SearchExpress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (66) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (66) 4.1 Based on 66 reviews ## User reviews Overall rating 3.9 Based on 72 reviews Filter by rating Counts reflect reviews available in this feed. 5(21) 4(30) 3(16) 2(2) 1(3) Mentioned topic Recent reviews first, then most helpful AD Assistant director Assistant director Used the software for: 1-3 years ### "My PSA Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 7, 2024 Very user friendly Very efficient with accounting data entry, etc. Great customer service Pros I loved the Job costing reports to see profitability. I loved the Work in progress reports to see where we are in each department and what needs to be improved I loved that notes can be transferred from PSA to Xactanalysis, reducing double data entry All file management can be done in one place. Cons I didn't like the mobile application, it was slow and not efficient at the time MM Marketing Manager Marketing Manager Used the software for: 3-5 years ### "PSA makes utilizing a CRM easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 7, 2021 It is truly an easy system to maneuver. The web version for job input is so simple and has greatly increased our productivity for job entries, updates, tracking info, etc. Pros Setting up jobs and tracking customers/losses is super easy, very hands on. The financial piece is not difficult either. There is very thorough training to get you up to speed and organize the system to benefit your company. Cons I feel we could be getting more out of it than what we currently are. That is our fault for not capitalizing on training and pursuing improvements in tracking, reporting, etc. OW owner owner Used the software for: 3-5 years ### "Completely unhappy" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 7, 2021 Completely unhappy. PSA seems like a money grubbing company who doesn't give a damn about their clients and helping them. you could care less about the success of your clients and your customer care is well below acceptable Pros honestly I feel like you do NOT give my business value and are a tremendous time suck trying to fix all the problems we run into with your system. and to ask for help we have to pay for the basic questions. Cons The fact I have to pay you for answers to problems with your software is mind blowing. email thru your system doesn't work and no one from psa will help us fix it. we had to pay for help and the help we get doesn't fix the problem then we have to fight to get help again and you want to charge us to fix the thing you were supposed to fix the first time. lack of knowledge base. no guide to work thru. your clock in and out is spotty at best. AM Asset Manager Asset Manager Used the software for: 1-3 years ### "PSA Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 6, 2021 Pros The ease of use is probably what I like most about this software. We were transitioning from a few other softwares to PSA, and getting everyone onboard and educated on how to use it was fast and easy. It is very user-friendly. Cons I do wish it had a few more bells and whistles on the time keeping side. I used to be in charge of cleaning up timesheets for payroll so I know it can be challenging. A lot of that has more to do with the way we do business and less about the functionality of the software though. GM General Manager General Manager Used the software for: 1-3 years ### "The review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 13, 2021 After using a few different programs this one is probably the favorite. Overall easy to use and can manipulate it to suit your companies needs. Pros The ease of use online. Adding creating jobs is nice and smooth. Creating work orders is nice and smooth. Adding notes and linking to XA is very nice. Cons The mobile app to me seems flawed. IMO it should auto sync, and finding and locating jobs is hard and half the time the job your searching for cant be found on mobile app even though it has been added to the web version. Crew cant clock into the jobs on the app because lots of times the job cannot be found. OM Operations Manager Operations Manager Used the software for: 1-3 years ### "Love and hate at the same time" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 7, 2021 It has taken years to become fluent in all areas of the program. Support has been available and useful, but the costs associated with training can be overwhelming and can discourage mastery training. Pros I do love how detailed the program is and allows us to have everything in one place for documentation. I also like the custom reports and Smart Reporting. It also integrates well with some other programs. Cons It feels like the program is created by many different people, so it's fractured/inconsistent in design. Functions I may use on a semi-regular basis is difficult to find later because its location doesn't make sense. Or when I add a new staff member, I have to enter in information in three different areas to function properly. Poor design in many areas. Jessica S. Brand Director Used the software for: 3-5 years ### "It's what it is" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 October 1, 2021 the system is very capable, however it is just not there yet. there are a ton of improvements to be made. 64 bit would really be a good place to start as well. Pros it's better than anything else we have been able to find, however that still isn't good news Cons very bad timecard system, needs a lot of improvement. scheduling and project tracking not good at all, needs a lot of improvement too. The job lookup screen is VERY VERY slow and it is extremely inconvenient. integration to adp is not great either since the timecard hours system is bad GM General Manager General Manager Used the software for: 1-3 years ### "An economical option for basic project management" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 8, 2021 We are able to save money as PSA is much cheaper than other programs. The customer support is very good and PSA does a good job in taking recommendations on how to make the program better and acting on it. Pros We find that the basic features of PSA work well for us. There is a lot of clicking to maintain up-to-date job data. PSA allows us to stay on top of the jobs we have and keep track of dates. Cons The reporting feature is frustrating. Exporting to Excel does not happen smoothly and much manipulation is required. We are also disappointed with the inability to click into job information from reports. PM Project Manager Project Manager Used the software for: 1-3 years ### "Honest Feedback" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 December 14, 2021 I've had to retype notes because I was not using the most updated version of the product and my note did not sync into the system. Now I have trust issues and if I type a note, I always select all and copy it just in case there are issues with the system. This software is on the right track at getting to where it needs to be to work better, it just takes months to fix what seems like simple issues. Pros As a manager, I like having the digital job tracking and documentation. Everyone company wide can view the file without having to track down a paper copy of the file to view the contents of the job. Cons I get annoyed whenever the mobile version does not sync properly or if my technicians close out of PSA before the documents are finished uploading. This causes information to get missed or not upload until the next time they log on and sync their app. It would be more efficient to have an app that is in real time and will not need re-syncing every time something is added or uploaded. OM Office Manager Office Manager Used the software for: 3-5 years ### "PSA Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2021 My experience with PSA has been enlightening and rewarding. Pros Once I was familiar with the software it became easy to use, I like it much better than the web version Cons I wish there was an easier way to make my own reports for what I need [View all Reviews](https://www.capterra.com/p/198718/PSA-Restoration-Contractor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [FieldPulse vs PSA](https://www.capterra.com/compare/153475-198718/FieldPulse-vs-PSA-Restoration-Contractor)