# Page 6 | Lusha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Lusha the right Lead Generation solution for you? Explore 397 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198383/Lusha/reviews --- Lusha 4 (397) [View alternatives](https://www.capterra.com/p/198383/Lusha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Lusha ## Showing most helpful reviews Showing 126-150 of 397 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Yves C. Talent Sourcing Specialist Hospital & Health Care Used the software for: 6-12 months ### "Accurate Lead finder but inconsistent" March 26, 2020 3.0 I recommend lusha if it manages to gather leads at a consistent manner and also has other features on it's plate. Right now if Lusha offers exporting and project creation it would be better. Pros The emails I've been getting are accurate and legitimate. I like that Lusha extracts personal emails to really help our team when we are sourcing. Cons It's inconsistent. It doesn't work sometimes when you're trying to find the candidate's email or contact information unlike other contact finding tools Review Source MB Mark B. MD Health, Wellness and Fitness Used the software for: 2+ years ### "Be careful!!" February 16, 2023 2.0 Lusha changed their pricing and offering. Didn’t alert existing customers to the changes. When I asked they said it was my responsibility to check and decide on what deal I wanted. I was paying three times the current deal for a quarter of the access (I had been loyal for too long. Who should choose to do that? Unconscionable and tardy business practices. Stay away. Plenary of alternatives out there. Pros Was reasonably accurate for the information they could provide. Cons Shoddy customer service. Sneaky practices around ensuring customer got the right deal. The credit you accrue aren’t actually yours. They disappear when you step away from the service. So you don’t get to use them even though you already paid for them. Review Source VR Verified Reviewer Principal Analyst Market Research Used the software for: 1-2 years ### "Good B2B prospecting software with many features and benefits" January 20, 2023 4.0 Pros Good coverage of direct phone numbers and accurate email IDs Cons Cost of the subscription is on the higher side Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[UpLead](https://www.capterra.com/p/206835/UpLead/)[Apollo.io](https://www.capterra.com/p/158696/Apollo/)[useArtemis](https://www.capterra.com/p/267486/useArtemis/) Review Source Response from Lusha August 2, 2023 Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com. VR Verified Reviewer National Account Manager Information Technology and Services Used the software for: 1-2 years ### "Do not use Lusha" October 20, 2022 1.0 Bad Pros It integrated with an app I was using fairly easily Cons The information was either wrong or stale. They do not live up to their commitments for the amount of leads you get. Review Source VR Verified Reviewer Assistant manager sales Internet Used the software for: 1-2 years ### "Lusha - Lead Generation Platform" May 1, 2021 4.0 Pros \-user friendly interface -accuracy in terms of contact details. -affordability -integration possible with other CRM portals Cons \-limited number of features. -limited number of credits given. -little bit on the expensive side when compared with other Lead generation platforms. Review Source Alice Y. Business Development representative Information Technology and Services Used the software for: 2+ years ### "Good product, " July 29, 2020 4.0 Pros Easy to use, high quality and support quite a lot application. Cons So far so good. I am satisfy about this product. Review Source VR Verified Reviewer Marketing Automation specialist Information Technology and Services Used the software for: 1-2 years ### "Emails for most of the leads" June 30, 2020 4.0 Pros 1\. I get emails for all leads I search on Linkedin 2. Easy to use with Linkedin 3. Most of the emails were right 4. Helped ot get phone numbers as well. Cons 1\. I dont get emails for if the name is having middle name 2. I get bounce even though I am using paid version Review Source JS Jeremy S. Associate Real Estate Used the software for: Less than 6 months ### "Jeremy's Review" June 19, 2020 5.0 I am able to reach individuals directly on a more consistent basis. Had to call main line and ask for my contact prior to this. If Lusha has the correct information (which is sometimes doens't) then I am calling them directly and have a better, quicker way of reaching them. Pros It is easy to use and providing the person's best contact phone number and email are the biggest strength. Finding someone's email and/or direct line is very tough so this helps alleviate some of those issues when prospecting. Cons A LOT of the contacts don't have any email or phone number. It will just say something like "Lusha cannot verify the contact". When I was in the free trial a good number of contacts had the info but ever since I paid for the yearly subscription I am finding that a good number of contacts LinkedIn profile do not have their information or say "Lusha cannot verify the contact". Also - sometimes the information is inaccurate (which is exepcted). Reason for choosing Lusha I think providing the individuals direct line or cell phone has been the main reason I like Lusha over other products. Review Source JK Joel K. Recruitment Consultant Information Technology and Services Used the software for: 1-2 years ### "Make Life Easier" June 7, 2022 4.0 Pros This is such a handy tool, it has allowed me to reach out to so many more candidates than otherwise possible. It definitely has contributed to $$$ in the bank for me and I love it! Cons In terms of negatives, there are times when some of the data is inaccurate, but this is to be expected for this type of tool. Review Source Response from Lusha June 15, 2022 Appreciate the review and honesty, Joel! VR Verified Reviewer Sales Associate Information Services Used the software for: 6-12 months ### "Detective Lusha" June 24, 2020 3.0 It is great for quick information and filling out details on a prospects profile onto the CRM. Pros I like that i am able to access prospects mobile number at times and their work emails. Cons Sometimes the number suggested by lusha are incorrect and i end up calling someone else completely different than the person i originally intended to contact. or the email is wrong, or it shows a prospect personal email which i do not need. Review Source VR Verified Reviewer SR SDR Computer Software Used the software for: 6-12 months ### "Lusha allows us to get relevant data for a decent price as an early stage start-up " June 19, 2020 4.0 Pros \- Very easy to use - Credit = 1 prospect's contact details - 80% it's a the right number - High Value for Money ratio Cons \- Sometimes the data is incorrect or outdated. Alternatives considered [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) Reason for choosing Lusha Way to expensive for our organisation Review Source DT David T. SDR Information Technology and Services Used the software for: 1-2 years ### "Good" June 7, 2022 4.0 Contact information (phone, email) Pros Ease of use and cheap, the chrome extension is very easy to use. Cons Data quality is good, and especially considering the price. But there are more expansive censors out there with hugger quality. Review Source Response from Lusha June 15, 2022 Thanks for the honest feedback, David! NL Nathaniel L. Regional SDR Information Technology and Services Used the software for: Less than 6 months ### "SDR | Silverfort " May 31, 2022 3.0 Pros Being able to reference work emails and in some cases mobile numbers. Cons Database could be updated more regularly. Came across many unavailable contacts or outdated contact details. When integrating in Salesforce and creating a lead it automatically assigns it to a lead owner which is out of their territory - perhaps have a verification or step up to confirm that this lead should be saved to SFDC with said lead owner. Review Source Response from Lusha June 1, 2022 Thanks, Nathaniel! We appreciate the feedback. Growing and maintaining the database is a top priority and something we always try to improve. Regarding the SF integration, please reach out to support@lusha.com, they might have a solution for you. Arheer G. Manager Internet Used the software for: Less than 6 months ### "Lusha: Easily get quality leads" November 28, 2022 5.0 We have used Lusha to accumulate leads for cold prospecting. The reply rate for cold prospecting is generally low but with Lusha we are able to get quality leads and hence the overall reply rate looks good. Pros Lusha helps you can get quality leads with a click of a button. It can help you create and send customize emails. A general reply/response rate is good with the leads obtained from Lusha. Cons The only disadvantage is that it is not supported on iOS. Review Source RR Robin R. Account executive Information Technology and Services Used the software for: 1-2 years ### "Lusha serves the best " May 31, 2022 3.0 Pros easy to use and understand and extract contact details Cons wrong contact details on many prospects Reason for choosing Lusha price Review Source Laban G. SDR Computer & Network Security Used the software for: 1-2 years ### "Good product" June 24, 2020 4.0 Got rid of the burden of finding DDs in some cases Pros Very good for finding Direct dials and emails Cons Really slow and poor customer service and they also have a problem with the outreach integration that never seems to ger resolved Review Source VR Verified Reviewer Sales Executive Education Management Used the software for: I used a free trial ### "Solution for Lusha" June 22, 2020 3.0 Overall is good and i wish the price can be competitive with other products as the data provided from Lusha is still very limited. You may have a package for user which can help you to enter user information which Lusha lack of. This can help Lusha to build database in Lusha as i think a lot of Lusha user having a big database which can help Lusha to complete those still empty. This can let Lusha get free information from user which just provide them using Lusha apps. Which is win win situation for Lusha. Pros Lusha is very user friendly which connect with LinkedIn, the contact can be show once enter the user profile. Cons Price is slightly expensive which the data is not so complete. Other than that, i found out some email which provide by Lusha is wrong. So this make user lost confident to get information from Lusha. Review Source JS Justin S. Business Development Security and Investigations Used the software for: 6-12 months ### "A great addition to my business development toolkit" May 27, 2022 5.0 Time is always a problem in business! Lusha is a great time saver and help when it comes to being able to find and contact leads. Pros I like that Lusha makes it so easy to add contacts directly into my CRM. Also it is very non-intrusive on my screen but yet very accessible. Cons Sometimes it doesn't have the data I need but this doesn't happen too often thankfully Review Source Response from Lusha June 1, 2022 Amazing review, thank you, Justin! MF Michael F. Principal Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Sometimes wrong, sometimes right - on average , helpful tool" June 29, 2020 3.0 Pros Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time. Cons Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company. Review Source BW Brent W. Account Executive Hospitality Used the software for: 1-2 years ### "Works well as a secondary prospecting tool" June 6, 2022 4.0 I enjoy lusha and the recent price reduction makes it accessible for solo users where there may not be a strong enough use case to get the tool brought on by your employer. Pros Lusha makes mass prospecting easy and most of the information is accurate Cons Lusha works best for enterprise level companies (large organizations). I’ve used the tool on enterprise and SMB and find far less information available on decision makers for SMB Review Source Response from Lusha June 15, 2022 Thanks for the open review, Brent! VR Verified Reviewer SDR E-Learning Used the software for: 1-2 years ### "Lead Enrichment made easy" July 26, 2020 5.0 Its a time saver, lusha has time and again helped to reach out to the correct contact in a company, it helps my bypass the gate keeper and focus on what matter the most. Building repo and value. Pros The best tool at the hand of a lead generation rep is LinkedIn as it has the most updated company information you could get at scale. Being able to add a plugin that links with a profile to give me the email and number of a lead makes it ever so easy to just focus on the conversation than guessing the email or taking time to call the boardline trying to connect with a prospect/lead. Cons A lot of the results that Lusha gives at times is the personal email ID of a person, the numbers are also at time boardline numbers which you could just get from the website. They should identify if its a work/personal email or office line/mobile (it will be much easier to decide if I need to use my credit of not to get the info) Review Source VR Verified Reviewer SDR Information Technology and Services Used the software for: 1-2 years ### "easy and efficient" July 2, 2020 5.0 It has been a seamless experience thus far Pros It is super quick and 90% accurate of the email template. Cons numbers aren't correct 50% of the time and wish lusha worked even on company sites Review Source MG Matt G. Head of Partnerships Marketing and Advertising Used the software for: 6-12 months ### "Accessing contacts of key decision makers" June 30, 2020 4.0 Love Lusha, makes my life and my teams life much easier and speeds up the process to speak to the key decision maker at byusinesses. Pros I love that if I need to speak to the decision maker at a business, either CEO, Marketing Director or GM Lusha will 50% of the time have the correct mobile number ad email address. This saves me a lot of time as I do not have to go through reception desks to speak to these people Cons It is obviously frustrating that the numbers are only correct 50% of the time. Reason for choosing Lusha I liked how it gave my team mobile numbers of decision kajers directly used to LinkedIn. We use LinkedIn all the time to have that extra layer of mobile numbers and emails when tracking people down is critical. Review Source VR Verified Reviewer Sr. Sales Development Representative Computer Software Used the software for: 1-2 years ### "Lusha's got cell phone numbers for days" June 19, 2020 3.0 Pros Lusha is best used for finding personal cell phone numbers Cons Can't search one-off prospects and Direct dials for their office numbers is not as accurate as Zoom's Review Source VR Verified Reviewer BDR E-Learning Used the software for: 6-12 months ### "Don't know what I would do without it" July 2, 2020 5.0 I use Lusha daily when prospecting and really don't know what I'd do without it. I've got so many accurate details and I can definitely say it helps me hit my target Pros Simple and easy to use, links straight up with my CRM for quick imports. The best data of any prospecting tool. Cons Sometimes it will pull old data from prospects previous roles/companies. 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