# Page 2 | Lusha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Lusha the right Lead Generation solution for you? Explore 397 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/198383/Lusha/reviews --- Lusha 4 (397) [View alternatives](https://www.capterra.com/p/198383/Lusha/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Lusha ## Showing most helpful reviews Showing 26-50 of 397 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MK Marko K. Business Development Representative Information Technology and Services Used the software for: 6-12 months ### "AVOID MAKING AN EXPENSIVE MISTAKE!!!" July 22, 2025 1.0 Pros Nothing. It is supposed to do a very simple job, which is to provide contact details for the accounts we are prospecting into, and the data is either inaccurate or not there at all. Cons We have been with Lusha for 7 months now, and the overall conclusion is that the emails and phone/mobile numbers they provide are grossly false to what was initially presented and promised. Claim from Lusha is that they provide 80% accuracy of their phone/mobile number data, which, on one hand, is true. HOWEVER, their coverage of data is 10% which is just horrible for the price tag it comes with. Meaning out of 100 people, they will have contact details for 10, and 8 will be accurate. SO 8/100!! But they won't tell you this. We had multiple meetings with their data team and their Customer Success Manager to try to find a solution where we requested that they deliver on their promises, but all that we got was no direct answers and parroted: "Lusha is continuously striving to improve the data it provides, and our accuracy is 80% which is the industry standard." And when I point out that the coverage is 10% so their accuracy doesn't mean much, we just get blank stares and a silent meeting. Lusha claims to update their database every quarter and have verified contact information, but let me give you a couple of examples of my experience with it so far: - Called a number provided by Lusha, somebody picked up and said that the person I'm looking for left the company 15 years ago, and their phone number was taken over by somebody else. Therefore, they left the old number next to this prospect for over 15 years. - Called a number provided by Lusha, and a wife of that person picked up, saying this is her private number and not her husband's work number. - Called a number provided by Lusha, somebody picked up and said that the person I was trying to reach has not been using this number for the past 8 years. - Countless times, person picked up said that yes, this is their first and last name, but they do not work in the company I was trying to reach, therefore it's the wrong person. Then imagine the frustration when you barely get 10 numbers out of 100 to find out that they are wrong or inactive. Their email coverage is about 50% with the same accuracy of 80% so expect 40/100 people to have correct emails. Review Source Claudi R. SDR Team Lead Financial Services Used the software for: 2+ years ### "Lusha, the perfect SDR ally" May 5, 2025 5.0 It is a unique tool that will open many doors, in addition to being able to relate to all the other tools in the sales ecosystem. Pros allows me to obtain data that I can't find in any other platform, in a simple, integrated and economical way. Cons Sometimes it consumes credit and the information is not entirely up to date, although in one way or another, it is usually useful anyway. Review Source AM Alan M. Business Development Executive Outsourcing/Offshoring Used the software for: 2+ years ### "Saving time with prospecting" March 19, 2026 3.0 It's a handy solution for finding prospects though not always the most reliable due to prospect information not being 100% accurate. Pros Lusha is useful for finding prospect contact information and keeping within regulations. It keeps everything right with this. Cons The accuracy isn't always there and that's down to the prospects themselves to be honest. If prospects aren't up to date then Lusha can only go with the information it finds. Review Source RP Randy P. Account manager Computer Software Used the software for: 1-2 years ### "Good for starting sales org, easy to use" July 7, 2025 4.0 Easy to start and use but for a mature/maturing sales organisation it does not offer the level of data accuracy that helps our teams to get the right prospect info to reach out to. Pros Very easy to start using and set up, especially when you are in a not so structured sales org yet it provides quick and easy prospect details such as phone numbers. Cons Data accuracy is quite a problem and seems outdated to say the least. Coming against the price we paid I think there are now better solutions out there for more mature sales orgs. Review Source DB Delfina B. Global Finance Manager Marketing and Advertising Used the software for: 1-2 years ### "Lusha for payment collection purposes " April 22, 2025 5.0 I have been using Lusha for 2 years now to find people's contact information, especially email addresses, to send payment collections. At the beginning, I thought this was a tool just for the sales department, but I find it really helpful also to give me highlights about the people, and sometimes, for companies. Pros I like that you can find email addresses for multiple people through LinkedIn, and in most cases, those addresses are real Cons I found really annoying that sometimes my account is disconnected and I need to log in again even though I was using the tool before. It is like sometimes it gets disconnected randomly. Review Source KG Kartik G. Operation Leader North America Marketing and Advertising Used the software for: 1-2 years ### "Great tool to find accurate Lead Information" June 2, 2025 5.0 Overall, my experience with Lusha has been really good - the quality of the data is high, which helps the team to reach out to prospects faster and make the business development process less daunting. Pros Lusha is a very user-friendly platform for researching data and finding accurate lead information, and the LinkedIn extension is also handy. Cons The only thing I don't like about Lusha is that the phone numbers are not classified as Switchboard or Direct dials. Review Source ES Erik S. Sales Coordinator Marketing and Advertising Used the software for: 1-2 years ### "Great tool for researching leads" May 27, 2025 5.0 I enjoy using Lusha for the ease of finding contact information, saving it directly to our CRM and the company information. Pros This is a great tool to use for lead generation. This software always has the most up to date contact information. Cons Sometimes if the prospect has only been there for under 6 months they may not be listed in Lusha which can make it challenging. Review Source LS Laura S. SDR Financial Services Used the software for: 1-2 years ### "Great tool for getting people's contacts" May 14, 2025 3.0 Great, we use it a lot in the sales department to reach out to people Pros it's great tool to scrape contacts from linkedin Cons You have to sign in all the time, sometimes this is time consuming Review Source QD Quinten D. Account Executive Computer Software Used the software for: 1-2 years ### "Must have for contact info data" July 3, 2025 5.0 Pros Perfect to find numbers in for the Nordic and Benelux market. Accurate contact data and very complete. Cons Doesn't work for all regions, and a lot of times you only get the HQ number, which is not as helpful as direct numbers. Review Source EK Elif K. Business Developer Information Technology and Services Used the software for: 2+ years ### "Un outil essentiel ! " January 16, 2025 5.0 Expérience globale positive c’est un super outil qui aide pour la prospection Pros La facilité d’utilisation de la plateforme, une grosse base de données pour avoir accès à des téléphones et mails. Cons Les mauvais numéros que l’on peut retrouver par moments. Review Source RM Rian M. Founder Marketing and Advertising Used the software for: I used a free trial ### "Lusha created Sales Enablement for my team" April 13, 2025 5.0 My overall experience been great with Lusha, it definitely has helped but at the end of the day it's your team and targeting that matters. Having a critera. Pros I like the amount of sales intelliegence Lusha has. It's definitely been a game changer for our cold callers. Cons I don't like their credit system, it's not very generous. However alot of sales intellegance platforms aren't either. Review Source VR Verified Reviewer Business Development Wireless Used the software for: 6-12 months ### "Happy Lusha Customer" November 21, 2024 5.0 really easy relationship with lusha. account team very helpful and responsive. the tool itself is easy to use with a clear UX Pros helps me get contact info of prospects I wouldn't otherwise get it is quite accurate nice UX Cons doesn't always have the contact details of the profile that I want more info on. perhaps, that could be down to the individual's privacy settings though. Review Source VR Verified Reviewer Sr Sales Development Computer Software Used the software for: 1-2 years ### "Lusha for Sales" November 16, 2024 5.0 Overall, Lusha is a great product for sales teams in order to get prospects contact information. It has been really beneficial in my outbounding efforts. Pros Lusha is a great tool to scrape prospect phone numbers and emails - I use it daily for my outbounding efforts Cons The only thing I disliked about Lusha is the fact that the number appeared to be incorrect a little more than I would like Review Source JH J.J. H. Revenue Enablement Information Technology and Services Used the software for: 1-2 years ### "Useful for Contact Discovery, but Needs Refinement" September 30, 2024 4.0 Lusha has been a helpful tool for lead generation, though it’s not without its limitations. The contact data is generally reliable, but the platform could expand its reach and refine the credit system to offer more flexibility. Pros Lusha provides accurate contact information, making it easier to connect with key decision-makers. The integration with LinkedIn is particularly helpful for sales outreach. Cons The database can be limited for certain industries, and the credit system can be restrictive, especially if you need to access a lot of contacts frequently. Switched from [ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/) We made the switch from ZoomInfo to Lusha due to Lusha’s more affordable pricing structure, while still offering reliable contact data. It also provided better integration with LinkedIn, which fits our team's needs for more direct and streamlined sales outreach. Review Source CC Carolina C. Business Development Representative Education Management Used the software for: 2+ years ### "Amazing contact-finding tool " August 3, 2024 4.0 Lusha has given me the tools I've been looking for for a fair and reasonable price. The free account gives me an amount of credit to be used, but whenever needed, I can simply buy more credits. Pros The Google Chrome extension works well and gives me the information I need. In addition to a resourceful business database, the website is complete with a great range of information displayed in a simple and easily readable layout. Cons Last month I faced a little misinformation in Lusha. While looking for the contact details from LinkedIn, I noticed that the telephone number on the website was different from that on the extension. After contacting the support, they've told me that sometimes this kind of problem happens because their database is poorly integrated. Alternatives considered [SignalHire](https://www.capterra.com/p/150698/SignalHire/)[LeadIQ](https://www.capterra.com/p/155935/LeadIQ/)[VoilaNorbert](https://www.capterra.com/p/178949/VoilaNorbert/)[Wiza](https://www.capterra.com/p/187039/Wiza/)[Kendo Email Finder](https://www.capterra.com/p/200901/Kendo-Email-Finder/) Reason for choosing Lusha Lusha has better trustful information, good value for money on top of showing you what data points they have before credit usage, letting the user decide whether spending credits on that information is worth it or not. Switched from [ContactOut](https://www.capterra.com/p/238291/ContactOut/)[RocketReach](https://www.capterra.com/p/220134/RocketReach/) It offers better info for searches related to geography and sector. Review Source HJ Harry J. Sales Development Representative Computer Software Used the software for: Less than 6 months ### "Does the job well, but not perfect." December 16, 2024 4.0 Good, but more data is needed to improve the offering, considering the price per data Pros Easy to use, can load credits when needed and cheaper than alternatives. Cons There was less data available for prospects at larger business, compared to more expensive options. Switched from [Cognism](https://www.capterra.com/p/169083/Cognism/) Cognism was expensive so moved across to Lusha - have since moved back to Cognism as even though it is more expensive, it is better value. Review Source SD Shrishti D. Market Research Analyst Market Research Used the software for: 2+ years ### "It is a very great contact discovery tool" September 20, 2024 4.0 It was really good and user friendly as well Pros Reliable contact information provided and it's easy to use and integrate. Cons Not all information is there in the platform Review Source NG Natalie G. Senior Marketing Manager Computer Software Used the software for: 6-12 months ### "Easy-to-use data enrichment platform with flexible pricing" August 6, 2024 5.0 Overall, the platform is easy to use and has a lot of cool features. I would say the data enrichment piece seems to be at least 75% accurate if not more. I do wish that on our plan I am able to upload a CSV of names and companies and have it automatically enrich all of that data instead of having to go one-by-one. Pros Lusha is an easy-to-use lead generating and data enrichment platform. It's a great tool for me as a marketer who doesn't have a sales team and works for a small company trying to get a sales motion in place. Cons I don't like that the credits are use-it-or-lose-it. As a small company in a tough economy, our budgets are constantly fluctuating. I paid for a certain amount of credits but due to competing priorities, could not keep up with using them. Then, we had to downgrade our subscription based on cost cutting. Since I already paid for the credits, I feel like I should have been able to use them whenever I wanted even after downgrading (and then just not get more new ones). Review Source EB Emma B. Recruitment consultant Research Used the software for: Less than 6 months ### "Great platform " December 12, 2024 5.0 its a great services and helps me do my job with ease Pros The fact you can gain a lot of information from companies Cons The layout of contacts once you saved them Review Source FV Felipe V. AE Staffing and Recruiting Used the software for: Less than 6 months ### "If you need to look for info to prospecting, look in other place" October 9, 2024 2.0 Not great, it is one of the biggest dissapointments Pros It has some info, and you can get contacts. Cons Not many users in the database. Constantly disconnecting and loging out. Very annoying to login every time you need to use it. Switched from [Apollo.io](https://www.capterra.com/p/158696/Apollo/) Because we thought it was better. But it is not! Review Source PLT Patrizia Liza T. Coach and Teacher Education Management Used the software for: I used a free trial ### "Good experience for bigger companies." June 14, 2025 4.0 Easy to use, quick, the selecting tools for filters are many, very detailed information up to the phone number. Pros The research is very quick and offers related findings to your initial search which makes it a good assistant when you want to broaden your reach. Cons I had the impression it was focused on an international (foreign) database and less useful for my more regional or local necessities. Review Source LH Lucien H. VP of GTM Information Technology and Services Used the software for: 2+ years ### "Lusha empowers sales people to identify decision makers in record time to drive revenue" May 12, 2024 5.0 Lusha has been a crucial tool to find decision makers incredibly quickly which is important for expansion in our business. The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue. Pros The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training. Cons The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date. Review Source HB Hailey B. Sales Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Lusha is an amazing sales and Lead intelligence tool." August 16, 2023 5.0 It’s easy to use tool to get lead info and company details. Extracts accurate movable numbers of decision-makers. It provides an email service. It syncs well with salesforce. Its extension is straightforward to access and extremely quick. Pros Lusha is a nice product and alternative to Zoominfo if you’re into prospecting, lead generation, and contact details identification domain. The most effective part is it complies with the GDPR norms and hence you’ll be able to use it to find the contact details of the EMEA region which is quite onerous through Zoominfo which is nice if your target market is APAC. Each of the cloud version platforms and also the extension works well. Lusha Dashboard is additionally intuitive, and helps is to keep track of credit used over totally different periods by different members in graphical format, which is quite helpful. The fact that appliance works very smoothly on the Chrome extension with less hassle. One will realize contact numbers as well as email addresses very simply by merely adding the extension on your Chrome or any web browser, occurring the target person’ LinkedIn profile and obtaining their information. Cons Most of the profile doesn’t have mobile numbers. And conjointly, most of the time, the e-mail goes bounces back. We will not import details to CRM or into any doc file. It’d be nice also to have the titles of people on the list, so it’s faster to sift whom to pick and whom to skip. Review Source VR Verified Reviewer Senior Manager - Marketing & Communications Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "The best data extraction tool to reach out to Target Audience" March 7, 2022 4.0 We find as a useful tool to build our "owned" audience and databases who we can reach out to through various marketing campaigns and initiatives. Pros We use it for data extraction through LinkedIn so that we can generate more qualified leads and get better ROI on our Marketing Campaigns. Cons There're many key contacts whose email ids are either not available through Lusha or they're not their official email IDs. Thus the authenticity sometimes suffers due to that and also causes a delayed response. Review Source Sage T. Marketing Automation Marketing and Advertising Used the software for: 1-2 years ### "Fast & Accurate Prospecting at the Touch of a Button" June 25, 2020 5.0 I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option). Pros Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across. Cons I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful. Alternatives considered [SignalHire](https://www.capterra.com/p/150698/SignalHire/)[Snov.io](https://www.capterra.com/p/182902/Snovio/)[LeadLeaper](https://www.capterra.com/p/146120/LeadLeaper/)[Skrapp.io](https://www.capterra.com/p/188383/Skrapp/) Reason for choosing Lusha We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon. Review Source Similar Products Featured