# GloriaFood Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GloriaFood Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more.

Source: https://www.capterra.com/p/198378/GloriaFood

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# 

 GloriaFood Software Review 2026: Features, Integrations, Pros & Cons

Last updated on January 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GloriaFood

## What is GloriaFood?

Manage online ordering for pickup, delivery, and tableside service from a simple, elegant platform. Update menus and pricing, view sales reports, launch marketing campaigns across multiple restaurant locations from any web browser and integrate seamlessly with Oracle Simphony Essentials POS to truly accelerate your business. It’s all made easy with GloriaFood. Create your free account and add online ordering to your restaurant's website in minutes.

## What is GloriaFood used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Restaurant Management](https://www.capterra.com/restaurant-management-software/)

Top alternative

Featured

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

93%

Neutral

1%

Negative

6%

Contact vendor  
for pricing

Free trial  
not available

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Do you work for GloriaFood?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.oracle.com/&name=GloriaFood)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GloriaFood

4.6 (68)

VS.

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

Contact vendor

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (68)

Ease Of Use

4.7 (566)

Value For Money

4.7 (65)

Value For Money

4.4 (465)

Customer Service

4.6 (67)

Customer Service

4.6 (496)

## GloriaFood alternatives

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

$200.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)

[4.9 (107)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/203009/SK-Takeaway/)

[View all alternatives](https://www.capterra.com/p/198378/GloriaFood/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.3 (48)

62.50% of 48 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Reporting/Analytics

4.6 (33)

51.52% of 33 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Calendar/Reminder System

4.4 (27)

37.04% of 27 reviewers that rated this feature as important or highly important

Notifications/alerts for upcoming events or tasks

Online Ordering

4.4 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Order Management

4.4 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Payment Processing

4.7 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

GloriaFood 54 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Notifications/alerts for upcoming events or tasks

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Track employee schedules, availability, and performance across projects and tasks

Dispatch food deliveries

Serves restaurants

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allows users to view inventory and build a menu that's appropriate

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Create and edit a list of food/beverage items

Access software remotely via mobile devices

Access the system via a mobile application

Make reservations on the go through a mobile device

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple locations

Ability of websites, web applications, or mobile applications to function without an active internet connection

Book meetings and appointments through a website or digital platform

Tracks and processes online orders

Make and manage reservations online

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Generate separate bills for various meals and combos within a complete order

Market event via social media tools

Distribute a bill into multiple payers according to the proportion suggested by the payers

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Customize website features

Get Advice

We can help you find the software with the features you need.

Features

4.5 (68)

4.5

Based on 68 reviews

## Pricing

Value for money

4.7 (65)

Free Version

Basic

$0.00

It includes:

-   Detailed Reports
-   End of Day Report
-   Free Orders With Social Media
-   Google Listing Analytics
-   Mobile Ordering
-   No-Contact Delivery
-   Pictures in Menu
-   Promos
-   QR Code Menu
-   Real-Time Ordering
-   Scheduled Orders
-   Send Invitations to Order Online
-   Table Reservations
-   Third Party Integrations
-   Unlimited Locations
-   Unlimited Orders
-   Vacation Mode
-   Website Ordering Widget
-   Website Rank Checker

Value for money

4.7 (65)

4.7

Based on 65 reviews

## Integrations

[

Tookan](https://www.capterra.com/p/218952/Tookan/)[

Shipday](https://www.capterra.com/p/211323/Shipday/)[

Checkmate](https://www.capterra.com/p/181402/Checkmate/)[

GetSwift](https://www.capterra.com/p/145621/GetSwift/)[

Track Vacation Rental PMS](https://www.capterra.com/p/156170/TRACK/)[

MobiPOS](https://www.capterra.com/p/174517/MobiPOS-Point-of-Sale/)[

Orderlord](https://www.capterra.com/p/153759/Orderlord/)[

SambaPOS](https://www.capterra.com/p/161780/SambaPOS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (67)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (67)

4.6

Based on 67 reviews

## User reviews

Overall rating

4.6

Based on 68 reviews

Filter by rating

5(51)

4(12)

3(1)

2(1)

1(3)

Mentioned topic

Sorted by most recent

JB

Joachim B.

Inhaber

Restaurants

### "Nicht schlecht aber mit einigen Nachteilen"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 12, 2024

Pros

Einfach zu programmieren und einfach in eine Webseite oder soziale Medien zu integrieren. Die kostenlose Variante ist für uns vollkommen ausreichend. Die Chathilfe ist sehr gut.

Cons

1\. Die Lautstärke der Meldungen kann man nicht reduzieren. 2. Es gibt keine App für einen PC oder einen Windows Laptop (eventuell kan man über Blue Strack eine Android App herunterladen, die auf dem Laptop arbeitet) 3. Man kann nur ein Gerät zur selben Zeit anmelden 4. Gloria will, daß man einen Epson Thermo Printer kauft und auch eine kostenpflichtige App herunterlädt. Bekommt Gloria dafür eine Kommission? KLEINER TIPP um das zu umgehen. Kommt eine Bestellung herein, davon einen Screenshot machen und diesen auf einem normalen Drucker ausdrucken.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Dean A.

Web Developer

Restaurants

### "A Game-Changer for Our Business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2024

It will make it easier for us to manage online orders, grow our customer base, and increase revenue without the hassle of huge extra fees.

Pros

One of the standout features is its customisation options — we were able to tailor the online menu to reflect our brand perfectly. Plus, the integration with our existing website was effortless. The real-time order notifications have been a huge help, ensuring that we never miss an order, and the analytics give us great insights into customer behaviour.

Cons

The knowledge base could be better integrated into the admin area with hover-over, pop-up links & feature info

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Robert N.

CMO

Restaurants

### "Gloriafood - Best of the best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

Pros

They were the only provider willing to help us in Namibia. There support is outstanding and their reliability is excellent. Plus they went out of their way to get us integrated with an online payment provider.

Cons

It would be great if we could customize the menu - so that all restaurants menus do not look the same. And the delivery zones and times - would be great if those could open and close based on times and days of the week. Quite days and times you can service more zones and busier days and times - less zones.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Grayson P.

Owner

Restaurants

### "Customer Service and Product 10/10"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2023

Pros

Very easy to setup and the customer service to support you is phenomenal.

Cons

Small complaint that I cannot change the preview text field for the additional comments (salt and pepper don't apply to pound cakes)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Ben L.

Owner

Food & Beverages

### "Good customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2023

Good customer serviceclear details on orders.

Pros

I have been using the system only for a couple of weeks. I have experienced some setup issues. The team at Gloria Food has been fast to respond and fix all issues i have had.

Cons

Being able to take out the pin option on address, rather than skip. You have to keep the restaurant app open rather than have notifications coming through if phone is on standby

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Seth N.

Owner

Food & Beverages

### "Major Loophole"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 8, 2023

Customer service is very scripted. Do not cater to specific problems.

Pros

Was easy to program menu items. Rest is average

Cons

Major loophole in online ordering. People can enter their address and then drop the pin to a different location(less or free delivery area) to avoid any relevant delivery charges. When asked to fix the loop they said its up to the clients. But its their system that allows it. significant money can be lost by any business. I am looking for alternative.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Ghina S.

Business owner

Food & Beverages

### "Amazing service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2023

Pros

It's very easy to use and very customizable. Taking orders with the software is so simple and so convenient.

Cons

We can't take orders through PC. I would love to hve this option.

Alternatives considered

[ChatFood](https://www.capterra.com/p/178786/ChatFood/)

Reasons for choosing GloriaFood

Cheaper, better design, same convenience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Don M.

Owner / Operator

Food & Beverages

### "GloriaFood keeps customers coming back"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2022

We had wanted an online ordering system for several years, the pandemic made that happen in a very short time frame. Sourcing the plugin, testing and implementation was completed in about 1 week and keep us open with a strong take out service.

Pros

Was able to add online ordering to our cafe with an easy configuration setup. Very flexible menu system and new features still being added.

Cons

We could not configure a payment system to use an existing gift card we have.

Reasons for choosing GloriaFood

Ease of setup and flexibility of menu programing, it closely mimics our quick service POS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JE

Jack E.

Co-Founder

Consumer Services

### "Comprehensive review of GloriaFood from long-time partner"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 18, 2022

Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion.

Pros

Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful.

Cons

Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the #1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years.

Alternatives considered

[CloudWaitress](https://www.capterra.com/p/156352/Cloud-Waitress/)

Reasons for choosing GloriaFood

CloudWaitress actually offers more features than GloriaFood and at a very competitive price point. There were only two factors that made it a less-desirable solution for my purposes: 1) Their payment processing integrations were far more limited (CloudWaitress, being based in New Zealand, seems to be more concerned with providing support for payment processors common to their geography and do not support the primary payment processors in Canada) and 2) while their menu builder is actually far more feature-rich than that of GloriaFood, that extra capability comes with more complexity, so for the typical restaurant that does need all that extra functionality, it becomes more difficult to build and maintain menus with CloudWaitress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

COO

Marketing and Advertising

### "Good software, deceptive practices for partners"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 10, 2022

Good service, terrible treatment of the affiliates.

Pros

The software is good enough for the purpose. We've subscribed in their partner program and promoted their service and add-ons to a few restaurants, hoping to help our clients and hopefully generate some revenue.

Cons

We never got paid regarding our commissions. They used excuses regarding our Paypal account not being able to receive their payments. We gave then another one, same excuse. When we forwarded communications from Paypal assuring us and them that there was no such issue, we were ghosted. My suggestion is to use the software, but always charge the customer and pay directly for the service, do not expect or trust affiliate commissions from them, you run the likely risk of not being paid.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/198378/GloriaFood/reviews/)

Popular comparisons

[Restroworks vs GloriaFood](https://www.capterra.com/compare/142877-198378/Restroworks-vs-GloriaFood) 

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