# forms.app Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about forms.app Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/197758/forms-app --- # forms.app Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) forms.app ## What is forms.app? forms.app is an online form builder that enables users to create and customize forms, surveys, and quizzes. Its drag-and-drop interface allows anyone to design professional forms quickly. The platform includes AI-powered tools that generate questions and answer options instantly. Users can access a library of customizable form templates for various purposes, including application, booking, report, quote, registration, order, and payment forms. forms.app offers form features such as conditional logic, multi-page forms, e-signatures, PDF generation from responses, and payment integrations with Stripe and PayPal. forms.app maintains data security through GDPR compliance, ISO/IEC 27001 certification, and PCI DSS adherence. The platform integrates with many popular business apps. The form builder provides a comprehensive solution for creating engaging forms and surveys that works smoothly across multiple devices. ## What is forms.app used for? [Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[NPS](https://www.capterra.com/nps-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 272 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Starting price $29 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Form Builder / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for forms.app?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://forms.app&name=forms.app) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### forms.app 4.7 (272) VS. [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting Price $29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (272) Ease Of Use 4.7 (94) Value For Money 4.5 (225) Value For Money 4.3 (74) Customer Service 4.5 (230) Customer Service 4.8 (90) ## forms.app alternatives [4.6 (5,232)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (24)](https://www.capterra.com/p/10018215/SurveyJS/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (2,891)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (965)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197758/forms-app/alternatives/) ## FAQs about forms.app Overview ### What problems does forms.app solve? forms.app solves slow, manual data collection and messy request intake by letting teams quickly build branded forms, surveys, registrations, and lead capture flows without coding. Marketers, pharmacy staff, supervisors, educators, and small businesses use it to replace paper processes, validate entries, automate routing, analyze responses, and manage requests from mobile devices. Answer based on 196 reviews Overview ### Which roles and teams benefit most from forms.app? forms.app is most used by educators and students for quizzes, feedback, and class data collection; business owners, entrepreneurs, and executives for lead capture, customer surveys, and operational intake; and freelancers, marketers, designers, and healthcare or technical professionals who need simple forms, appointments, registrations, and structured client information. Answer based on 266 reviews Overview ### What company size and industries is forms.app built for? forms.app is used by educators, event organizers, marketers, HR professionals, sales teams, IT departments, researchers, architects, and social media designers, with 86% of reviewers from small businesses and Education Management leading at 12%. It also appears in Health, Wellness and Fitness at 5% and E-Learning at 4%, commonly for surveys. Answer based on 266 reviews Features and Usability ### What are the key features of forms.app? forms.app includes core form creation and survey builder tools with drag-and-drop editing, templates, conditional logic, and response validation. Reviewers also highlight customization options such as branding and custom fields, plus data collection features like mobile access, integrations, quotas, and reporting dashboards for tracking responses. Answer based on 110 reviews Pricing ### How much does it cost and what fees or limitations are included? forms.app starts at $29/month for the Basic plan, with a free version also available. Paid tiers include Pro at 39/month and Premium at 79/month, with limits on responses, storage, forms, and team members by plan. Reviewers call it affordable for tight budgets, though some say pricing feels high or confusing. Answer based on 35 reviews Integrations ### Which third-party tools and platforms does forms.app integrate with? forms.app integrates with WhatsApp, Google Docs, Microsoft Word, and WordPress, based on reviewer-confirmed usage. Its catalog also shows more than 100 integrations, including Airtable, Asana, Box, and Azure DevOps, covering document workflows, website publishing, project management, storage, and development tools. Answer based on 30 reviews Getting Started and Support ### What training and onboarding options does forms.app offer? forms.app provides documentation and videos to help teams get started. Documentation offers written reference material for setup steps and feature details, while videos support visual walkthroughs of common tasks and product functions. Answer based on 3 reviews Getting Started and Support ### What customer support options does forms.app offer, and how do users rate the experience? forms.app offers email/help desk, FAQ/forum, a knowledge base, and chat. Users often describe support as helpful and quick, with some saying questions were answered immediately. A smaller set of reviews reports dissatisfaction with support quality, so experiences appear mostly positive but not entirely consistent. Answer based on 29 reviews ## Who uses forms.app? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 161 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 161 reviews Creative & Design 21% Creative & Design 21% Marketing 11% IT & Software Development 7% Education & Learning 7% Others 54% Top industries Based on 161 reviews Education Management 34% Marketing and Advertising 22% Design 16% Health, Wellness and Fitness 16% Other 12% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Import/Export 4.4 (89) 64.04% of 89 reviewers that rated this feature as important or highly important Forms.app offers straightforward data import and export, supporting formats like spreadsheets and PDF. Users think it’s fast, reliable, and integrates well with Google Sheets, though some mention fewer options than other platforms and occasional issues during data transfer. Forms Creation & Design 4.6 (86) 69.77% of 86 reviewers that rated this feature as important or highly important With this capability, you can easily create and personalize forms using a variety of templates, themes, and design options. Reviewers appreciate how simple it is to match forms to their brand, customize visual elements, and quickly deploy responsive forms. Reporting/Analytics 4.4 (69) 60.87% of 69 reviewers that rated this feature as important or highly important This aspect helps you analyze form results with graphical reports and detailed analytics. Some reviewers find it useful for tracking engagement and making decisions, though a few wish for more advanced analysis options and additional metrics. Survey Builder 4.6 (65) 69.23% of 65 reviewers that rated this feature as important or highly important It gives you tools to build surveys with customizable questions, logic, and a user-friendly interface. Reviewers indicate it’s easy to create and edit surveys, gather feedback, and personalize the experience, making it convenient for both business and personal use. Third-Party Integrations 4.4 (61) 54.10% of 61 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Access Controls/Permissions 4.4 (48) 60.42% of 48 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems forms.app 64 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Automatically populating fields or sections within a form Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Capability of a software or system to make decisions and perform actions based on specified conditions Create, edit, convert to and from PDF files Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Pre-designed layouts that can be customized to match preferences and requirements Analyze survey results via statistical testing or crosstabs directly within the software Import, collect, and capture data from multiple sources Forms.app offers straightforward data import and export, supporting formats like spreadsheets and PDF. Users think it’s fast, reliable, and integrates well with Google Sheets, though some mention fewer options than other platforms and occasional issues during data transfer. Protect sensitive data for digital privacy Graphical representation of data Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service With this capability, you can easily create and personalize forms using a variety of templates, themes, and design options. Reviewers appreciate how simple it is to match forms to their brand, customize visual elements, and quickly deploy responsive forms. Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Use AI to generate content in the form of text, images, videos, etc. Access software remotely via mobile devices Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Calculate NPS of customers Measure employee engagement and loyalty towards a business using the Net Promoter Score Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns This aspect helps you analyze form results with graphical reports and detailed analytics. Some reviewers find it useful for tracking engagement and making decisions, though a few wish for more advanced analysis options and additional metrics. Limit the number of participants with certain characteristics you want to complete the survey Ensure the answer provided fits set parameters (numerical, positive number, etc.) Search and filter data across systems to locate required information by entering keywords or certain criteria Skip over or route respondents to different questions based on their previous answers Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options It gives you tools to build surveys with customizable questions, logic, and a user-friendly interface. Reviewers indicate it’s easy to create and edit surveys, gather feedback, and personalize the experience, making it convenient for both business and personal use. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Open text box field Set up connections to third-party platforms to improve business processes Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (272) 4.5 Based on 272 reviews ## Pricing Value for money 4.5 (225) Free Version [View pricing plan details](https://www.capterra.com/p/197758/forms-app/pricing/) Free $0.00 It includes: - 25 forms - 100 responses /mo - All 30+ field types - Unlimited form views - Unlimited questions - Unlimited notifications - Unlimited payment collection - Unlimited response storage - Live support - Conditional logic - E-signatures - Pre-filled forms - Auto-scoring - Web embedding - AI form creator Basic $29.00 Flat Rate,Per Month It includes: - Everything in free - 1,000 responses/mo - 25 forms - 10 GB file storage - +1 team member - The option to remove forms.app branding - Multi-person notifications - Multiple endings - Redirect on submission Pro $39.00 Flat Rate,Per Month It includes: - Everything in Basic - Unlimited forms - 10,000 responses/mo - 100 GB file storage - +4 team member - Custom subdomain option - Save as draft and continue later - Custom CSS Premium $79.00 Flat Rate,Per Month It includes: - Everything in Pro - 100,000 responses/mo - 1 TB file storage - Custom domain option - +9 team member - Priority support - Google Tag Manager integration - Meta Pixel integration Value for money 4.5 (225) 4.5 Based on 225 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (230) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (230) 4.5 Based on 230 reviews ## User reviews Overall rating 4.7 Based on 272 reviews Filter by rating 5(189) 4(73) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent AU Anonymous User travel jr expert Airlines/Aviation ### "great app!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 Overall, my experience with forms.app has been positive. It’s a practical tool for quickly building forms and collecting responses without a complicated learning process. I’ve mainly used it for simple registrations and feedback collection, and it worked reliably for those needs. Pros What I liked most was how easy it was to create forms without needing much setup time. The interface feels clean and beginner friendly, and sharing forms with others is very straightforward. I also liked the customization options and templates because they save time when creating surveys or registration forms. Cons Occasionally, managing responses on mobile could feel less smooth, especially with longer forms. Apart from that, no problem. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Senior HR Specialist Banking ### "The most HR friendly app." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 Pros I’m collecting feedback from our company employees and it has been super helpful. We can easily put our logo even in the free plan and the automaton system is great. Cons It could be better if it was possible to use nps field. There are few workarounds but nps field could help us way better. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) The interface of Jotform was old-fashioned. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Soner A. Civil engineer Building Materials ### "Best form builder tool for collecting registrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 Pros There are lots of ready made templates. The library is really rich, it took minimal time for me to create a form from scratch. Cons Sometimes, my respondents wanted to change their submission details but it is not possible. This feature would be great! Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) It was too expensive. Also, the UX of Jotform is old. It feels like I’m filling out a form from 2010s. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Civil engineer Construction ### "Great tool for my service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2026 Pros I use the app for collecting feedback and the AI feature helped me a lot. I created feedback forms and it literally took seconds. Cons I did not encounter any major bugs. However, the conditional logic might be cleaner. The interface might be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Ayda G. manager Design ### "review of the forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 22, 2026 I use to create forms for bookings and polls for my job and friends. I like to have short readings about different topics so it helps me about that too Pros i like how convenient it is for me to check the replies and how i can manage my own questions, themes. Cons i do not have premium and sometimes i need more forms however i can't. it is not necessarily a con but i would want it to be little cheaper. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Bedrijf Owner Sports ### "Simple, Fast, and User-Friendly Form Builder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 18, 2026 Overall, my experience with forms.app was positive. It is user-friendly, fast, and efficient for creating surveys, registrations, and simple business forms. The platform makes it easy to collect and manage responses without needing technical knowledge. While there is still room for improvement in advanced features and customization, it works very well for everyday use and saves a lot of time. Pros What I liked most about forms.app was how easy and intuitive it is to use. The interface is clean, creating forms takes very little time, and the customization options are practical without feeling overwhelming. I also liked that it works well both on desktop and mobile, making sharing and collecting responses very convenient. Cons Some advanced customization and analytics features feel a bit limited compared to larger competitors. In some cases, integrations and design flexibility could be improved to give users more control over complex workflows and branding. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EÖ Emin O. Sales Manager Electrical/Electronic Manufacturing ### "Use of forms app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2026 Pros The ui is very easy to use and the respond time is very short, I liked the explanatory pages, getting touch with the support system is also very easy. Cons I liked everything, at first I thought the application of the brand is not available but after checking the last part of the page I found it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG mustafa g. front design Design ### "Great Form BUilder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2026 Great for companies and teams, offering efficient collaboration, seamless communication, and a highly productive workflow experience. Pros I liked the user-friendly interface, fast form creation process, customizable templates, and smooth integrations with other tools. Cons There are no negative aspects to mention; everything met expectations perfectly and the overall experience was excellent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sanem D. Freelancer Independent Information Technology and Services ### "Simple and useful for freelance work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 15, 2026 My experience has been positive overall. It helps me organize client information and feedback quickly, and it saves time in my daily workflow Pros Very easy to use and quick to set up. I use it to collect client briefs and feedback for my freelance social media projects. The design options and mobile experience are really good. Cons Some advanced features could be easier to customize, and there could be more templates for creative work Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ÖG Ozlem G. UI-UX Designer Design ### "Efficiency Meets Elegance: A Modern Approach to No-Code Data Collection" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 The overall experience with forms.app is remarkably fluid, effectively stripping away the usual no-code clunkiness in favor of a sleek, high-end feel. Its AI capabilities act as a genuine force multiplier, taking care of the tedious field mapping so you can focus on the actual logic and user flow. Although the pricing tiers might give a solo entrepreneur pause as they scale, the sheer speed and mobile-native flexibility often justify the investment. It manages to bridge the gap between simple data collection and a sophisticated digital product interface without requiring a single line of code. It’s a solid, visually-driven tool that feels right at home in a modern tech stack. Pros The platform's minimalist and modern design creates a high-end feel that avoids the clunky appearance of traditional form builders. Its AI-powered generator significantly speeds up the development process by handling the initial structure and logic based on simple text prompts. Being a mobile-first tool, it provides a powerful app that allows for full form management and data analysis directly from your phone. The advanced conditional logic and calculator features provide the technical depth needed to build sophisticated workflows without writing code. Overall, it bridges the gap between simple data collection and professional-grade digital products through its sleek interface and seamless integrations. Cons While forms.app offers a highly intuitive experience, the pricing jumps between tiers can feel quite steep for smaller teams or independent developers. The editor's performance may also become somewhat sluggish when managing massive, deeply branched surveys on older hardware, which can interrupt a fast-paced workflow. Additionally, it currently lacks a robust offline data collection mode, making it less ideal for field work in areas with poor connectivity. Some users might also find the interface a bit cluttered when searching for specific advanced settings or feel that the documentation for complex use cases could be more extensive. Despite these points, the platform remains a strong contender, though these limitations are worth considering for high-scale enterprise projects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/197758/forms-app/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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