# BehaveHealth Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is BehaveHealth Platform the right Mental Health solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197701/BehaveHealth-Platform/reviews --- BehaveHealth Platform 4.9 (13) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of BehaveHealth Platform Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter M. Executive Director Mental Health Care Used the software for: 2+ years ### "A Strong Partner in Building Montana’s Recovery Ecosystem" March 10, 2026 5.0 Behave Health has transformed how recovery housing operates in Montana. Their platform replaced fragmented spreadsheets with a standardized system for resident data, outcome tracking, certification, and compliance. As a trusted partner and fellow innovator from the beginning, Behave Health has helped RAM build more, and move faster, than we imagined possible in such a short period of time. Pros As Montana’s NARR affiliate, we use Behave Health’s Affiliate Management Platform every day. It has become our central system for managing all aspects of the recovery home certification process across a large rural state like Montana. Everything — applications, data collection, reporting, and network visibility — lives in one clean, organized place. Customer support is outstanding and responsive. In our first three years, the networks and structure we’ve built across Montana’s entire recovery ecosystem simply wouldn’t have been possible without Behave Health. It has dramatically increased the impact RAM has had statewide by accelerating our ability to implement national recovery housing standards while fully complying with Montana legislation. Cons Like any robust system, Behave has an onboarding curve as users learn the full workflow. New features and updates have added massive value, though it can take time for some teams to absorb them and integrate them into day-to-day practice. Review Source JS Jamie S. Vice President Hospitality Used the software for: Less than 6 months ### "Exactly what we were looking for. " June 22, 2021 5.0 Excellent! The customer service from Behave Health is the most hands on and responsive that I have received in a very long time. Pros The features and capabilities were the best pet of this software. Cons Pretty customizable, but maybe take away features we won’t use and add on the features we will need. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[One Step](https://www.capterra.com/p/195924/One-Step-Software/) Reason for choosing BehaveHealth Platform It was all encompassing and the price was reasonable. Review Source Response from Behave Health July 4, 2021 Thank you for the excellent review Jamie! CKN Cyril Keene N. Executive Assistant Facilities Services Used the software for: 6-12 months ### "review" June 23, 2021 5.0 easy to use and manage Pros Easy to use with its functionality and shortcuts Cons With the recent update of the dashboard, there are some information that is hard to find Review Source PJ Parker J. Outreach Director Mental Health Care Used the software for: 1-2 years ### "Excellent System and Service" June 22, 2021 5.0 BehaveHealth is very user friendly. The customer service experience is incredible. Very fast responses on technical issues as well as system enhancements. Pros The software is easy to use. Very self explanatory. The data options are very logical, are well grouped and flow easily. Reporting is flexible and cutomizable. Cons None that I can recall. The overall system functionality is superb. Review Source Response from Behave Health July 4, 2021 Thank you for the awesome review Parker! LW Lori W. Admistrator Non-Profit Organization Management Used the software for: 1-2 years ### "Administrator " June 22, 2021 5.0 Its a great simple product to use! If you looking for a software, give this one a try! Pros Easy to set up client in the system. Easy to do billing as well. Its a great software for clients to use as well. Cons When they were switching over to the new software it had some glitches but they address the problem and get it fixed really fast! :) Review Source Response from Behave Health July 4, 2021 Thank you for the wonderful review Lori! JJ Jay J. CEO Mental Health Care Used the software for: Less than 6 months ### "Powerful, robust suite which changed how we communicate" May 5, 2021 5.0 In the beginning the learning curve was exceptionally high, but exciting. Not that it's complex, but the devs were rolling out suite changes in vivo as we were settling into the environment. The support was very rapid, and personal. Getting our clientele to adopt the platform of their end is much harder, but that's what we've expected. However, the integration of their application system on our website is flawless- making file building effortless. In all this was one of the best moves we've made over the past year. Pros The broad functionality allowed us to adopt the platform to our needs. While it features many options we don't use, there's so many vitally needed features we were using bric-a-brac solutions for it saves quite a bit of money and confusion in switching between this system and that one. Some staff are less inclined toward desktop computing, and once they got the hang of the app they easily made use of it. Cons There are a few features we wish we could tweak or scale, some templates that are \*this close\* to what we need. We're paying for a larger suite to ensure we have access to nearly everything we could ever need, and we're certain that we will see more flexibility with the program. Review Source Response from Behave Health July 4, 2021 Thank you for the great review Jay! CL Charles L. Housing Director Real Estate Used the software for: 1-2 years ### "Easy to use " June 23, 2021 5.0 Pros Easy to use and has multiple functionality Cons Its loads slowly from feature to feature Review Source Response from Behave Health July 4, 2021 Thank you for the great review Charles! We are constantly working to improve the speed of our product. Thank you for letting us know. ZL Zeb L. Executive Director Hospital & Health Care Used the software for: Less than 6 months ### "Excellent Product and Customer Service!!!" June 22, 2021 5.0 Excellent!!!! Would definately recommend this software! Pros The software has been an excellent additon to our business. The billing feature with Stripe integration is excellent. All features have been helpful. The customer service has to be the best part. They have been so helpful with set up and have been super fast at addressing any technical issues. Cons There really isn't anything that I don't like about this product. I have suggested an additional feature and they are looking at it. Reason for choosing BehaveHealth Platform Ease of use and cost. Review Source Response from Behave Health July 4, 2021 Thank you for the outstanding review Zeb! JE Jennifer E. Administrator Non-Profit Organization Management Used the software for: Less than 6 months ### "One stop shop, no more scans or Google Docs! " June 22, 2021 5.0 I am so happy with the BehaveHealth Platform as it gives me peace of mind using it to manage the administration for our sober living home. Thank you so much, I love the product! Pros I am using this platform to manage applications, contracts, payments, etc. for our sober living home and it keeps everything organized in one place so easily and saves us the headaches of scanning or filing paperwork. Great reporting as well for our accountant. Love the customer service and they listen to customer needs and update the software continuously to make it more user friendly! Cons Takes a little trial and error and working with it and asking questions to learn how to use it, like anything! Reason for choosing BehaveHealth Platform We were referred to BehaveHealth by a trusted source, the \[SENSITIVE CONTENT\]. Review Source Response from Behave Health July 4, 2021 Thank you for the amazing review, Jennifer! RH Robert H. Executive Director Hospital & Health Care Used the software for: Less than 6 months ### "Resurrection Power" May 6, 2021 5.0 I'm still somewhat new and still learning some of the features but so far everything is great and is only going to add to our effectiveness from admissions, to tracking recovery plans, to do lists for residents and even facility maintenance needs, and keeping in touch with alumni. Pros \-Puts our Recovery House resident's information, including recovery progress, at our fingertips and enhances our communication between staff, house managers and residents. -As we continue to grow, it will cut down on staff time for managing administration and recordkeeping that will be required by our state -it is compatible with mobile devices -Customer Service is very responsive to our needs Cons \-A little time consuming for US in making the transition from our old way of doing things. -Personally, In the beginning I would have preferred a operating Manuel to get a good overview of how things work together. The new PRODUCT TOUR is a GREAT improvement and is helping my staff get past some of their learning curve fears. Reason for choosing BehaveHealth Platform I did some looking around, but BehaveHealth seemed the best option for our growing Recovery House ministry with multiple houses. Review Source Response from Behave Health July 4, 2021 Thank you for the great review Robert! VP Valentina P. Coordinador Operaciones Wholesale Used the software for: 1-2 years ### "Lo que se buscas" August 28, 2023 5.0 Pros El software es fácil de entender y fácil de usar. Consulte el enlace de ayuda si tiene alguna pregunta . Además, la atención al cliente fue muy útil cuando la necesité. Cons Ajustar o cambiar el nombre de ciertas cosas y luego pagarlas o reclamarlas nuevamente no las elimina por completo , siguen apareciendo. Review Source SC Suzan C. Office Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Great" June 22, 2021 4.0 I use this daily and I feel this is a good software its not to hard to use and has many benefits Pros The software is easy to understand and also use. If you have any questions the help link is good and customer service helped alot once when we needed it also Cons Customizing or renaming certain things, and then with redoing payments or charges it does not take them out completely you can still see them Review Source Response from Behave Health July 4, 2021 Thank you for the good review Suzan. We also appreciate the feedback on the payments and charges. I will bring this to the team to see how we can improve the experience. RB Rosa B. President Non-Profit Organization Management Used the software for: Less than 6 months ### "A Powerful Software" June 22, 2021 5.0 The problems of capturing valuable and vital information regarding the residents. Pros The training was great. You can onboard the system with ease. The system is user friendly. You can navigate through the system in a confident manner. Cons I love the software. I don't, have any issues with the software Review Source Response from Behave Health July 4, 2021 Thank you for the fantastic review Rosa! Talk to a Capterra advisor for free and get results within 15 minutes.