# One Step GPS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is One Step GPS the right Fleet Management solution for you? Explore 262 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197399/One-Step-GPS/reviews --- One Step GPS 4.8 (262) [View alternatives](https://www.capterra.com/p/197399/One-Step-GPS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of One Step GPS Ease of use 4.9 Customer Service 4.8 ## Pros and Cons in Reviews ES Erik S CEOLogistics and Supply Chain, 11 - 50 employeesUsed the software for: 1-2 years. “One Step GPS has the easiest history search in the reporting system that allows you to bring up reports and data that you need for on or many vehicles in your fleet by key points you are seeking out which makes the system so advanced especially for anyone that has a fleet of 4 or more vehicle this makes it easy to manage track and keep an close eye.“ August 31, 2025 KF Keith F DeliveryConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “Product good, but is a big problem returning wrong Gps; no one to chat and it says they are online but no ensure at all !!!“ January 20, 2026 CM Christine M CEOTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months. “I love that we can still see locations and unit info even if the driver disconnects! “ December 22, 2025 CP Charles P Director of OperationsRetail, 51 - 200 employeesUsed the software for: 1-2 years. “Sometimes it can take more time that I believe should be necessary to figure out how to accomplish my fleet monitoring goals, but I also understand that since I don't live in the on the One Step GPS portal 8-hours a day, I'm not as familiar with all the settings and functionality.“ January 30, 2025 KC Kelsey C Office ManagerElectrical/Electronic Manufacturing, 11 - 50 employeesUsed the software for: 1-2 years. “I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit.“ January 24, 2025 PS Paul and Lisa S PresidentConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “Only other “con” we’ve ever experienced is when our initial “Salesman” or “Contact Person” left the Company and our e-mails went nowhere, I guess and never answered. But, a phone call to them solved the mystery and we were given the current name and contact information, for our new Representative.“ March 28, 2025 LE Lara E Owner, COO CEO CFO driverTransportation/Trucking/Railroad, 2 - 10 employeesUsed the software for: 1-2 years. “I'm able to see what my battery percentage is, my fuel percentage, odometer how long it's been idle if it's running all sorts of good information.“ October 23, 2025 MW Meredith W PresidentConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “For mounting the cameras, we initially used the sticky pads, but they proved ineffective in our climate as they lost adhesion quickly.“ January 24, 2025 ## Showing most helpful reviews Showing 1-25 of 262 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris B. CEO Printing Used the software for: 1-2 years ### "Happy Customer" January 24, 2025 5.0 I am happy with the product and service and would recommend to anyone Pros The installation and setup is easy. The product is reliable and just works. Cons Everything is good so far. We did have one faulty device but One Step replaced it quickly and without issue. Alternatives considered [Shadow Tracker](https://www.capterra.com/p/66429/Shadow-Tracker/) Reason for choosing One Step GPS The price is reasonable and the user interface was better Review Source BQ Bethany Q. Business Manager Utilities Used the software for: 2+ years ### "One Step GPS - Affordable & Easy to Use" January 27, 2025 5.0 Very good - low maintenance and easy to use. Pros User-Friendly, Price is great, tells us good information and is customizable which is great! Accurate! Keeps track of drivers, can keep track of mileage & Maintenance schedules for vehicles. A lot of information available with the new One Step GPS version. Cons Maybe put settings in a separate section than on the left bottom so it is easier to spot and access? Other than that, I like how customizable it is! Alternatives considered [Rhino Fleet Tracking](https://www.capterra.com/p/155721/Rhino-Fleet-Tracking/) Reason for choosing One Step GPS We prefer One Step GPS as you all have great Pricing for services that are important to us vs other companies that have higher pricing with services that are not as important to us at this time. Review Source DW David W. Manager Logistics and Supply Chain Used the software for: 2+ years ### "Regional Distribution Manager " January 24, 2025 3.0 Just OK! Not the best but not the worst tracking software I have used. But it gets the job done for the price. Pros Gives an overall Idea what is going on with our Vehicles Cons It's not always accurate with locations and stopps. Seems to be clitchy at times with the new version 3.0 Review Source Corey H. President Construction Used the software for: Less than 6 months ### "a MUST HAVE for operations" March 9, 2026 5.0 One step GPS has been a game changer for our operations. \[sensitive content hidden\] and his team have been great and have even added new features to the platform to accommodate our needs Pros Best value for the money, Its also very nice to have the maintenance for vehicles and equipment built into he software. Communication with the One Step GPS team has been excellent! Cons So far overall has been 5 star. nothing to complain about. We really enjoy the software as it has been really opened our eye to what is happening on the field Review Source MO Margaret O. Office Manager Consumer Services Used the software for: 2+ years ### "Exactly what you need." January 24, 2025 5.0 Excellent - product to customer service is profound. Pros We have been using One Step GPS for over 3 years. As the person who monitors the GPS for the company, I can tell you that I have rarely had any issues with the units. When I did have a few minor issues, or needed information, it was easily found within the help section or I simply do a message chat with One Step. They are helpful, knowledgeable, thorough, and polite. I could not recommend them enough! Cons Reloading several times a day is the only issue I have. Reason for choosing One Step GPS Price and features and ease of use. Also mobile capabilities so the owner of our company could check the vans periodically. We have set up several users, our dispatchers have apps on their phones so they can determine when the tech is ready for their next call, how long until their next arrival time, how long they have been somewhere (helps with billing). A really great easy to use system. Review Source DB Dylan B. Warehouse manager Warehousing Used the software for: 1-2 years ### "One Step is the way to go for vehicle tracking." January 24, 2025 5.0 Having One step GPS has changed the way I track my drivers and has helped hold them accountable for their time spent on the road. I used to use Geo Tab and that service was not great at all, One step has certainly been a huge improvement. Pros Real time tracking is great, I love being able to see my drivers at all time as well as their speed. I love being able to see if they break hard or take a corner to hard. being able to see how long they stop and where is a great feature for me. Cons Theres not too many cons to One step. All the features work good and are very helpful to me. Switched from [Geotab](https://www.capterra.com/p/18289/MyGeotab/) Geo tab sucks, it was slow and did not accurately record location data, it was also behind and did not show real time location information. The physical devises would frequently stop working and need to be reset, this would often happen while I had a driver on the road, and I would no longer be able to see their location. Review Source SM Stephen M. Fleet and Asset Manager Construction Used the software for: 2+ years ### "Really Great Service and People!" January 23, 2025 5.0 Amazing! They are attentive and have aided in everything we have been doing. Pros I think they have a great staff and pay a great deal of attention to their customers. All the updates they have had on their system are helpful to the customer and how a fleet should run. Cons I think the system edit details are a little clunky. While not impossible, I would like to see the edit details for my fleet as a sidebar option, not a complete menu change. Alternatives considered [Nauto](https://www.capterra.com/p/253705/Nauto/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/) Reason for choosing One Step GPS Mainly it came to commitment and features. My diversity of fleet doesn't all fit with the other company brands. One Step is diverse enough to do it all. Switched from [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Too expensive for what was being offered. This service is much better., Review Source JC Jillian C. Owner Consumer Services Used the software for: 2+ years ### "Most valuable business tool we have" January 24, 2025 5.0 10 out of 10 every step of the way See above, they always go above and beyond Pros After Our van was stolen and we realized How vulnerable we were I knew I needed to install a GPS tracker. Working with one step GPS was a pleasure every step of the way they made everything so easy and the service provided was flawless When our van was in fact stolen again, our GPS and their service was critical in, not only following it In route, but recovering it and having all the data, the authorities needed to press charges even when we sold our van the process of movie the tracker to the new owner was just As painless. Cons Nothing, I can’t think of anything I would change Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Service, features, price, options, app, client management Review Source MD Matt D. IT Services Manager Consumer Services Used the software for: 2+ years ### "Best bang for the buck in fleet management services" January 27, 2025 5.0 Overall very pleased, support team is fantastic and always quick to respond. Pros Very user friendly interface, lots of integrated features, very good reporting capability. Cons Mobile app is a little difficult to navigate. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing One Step GPS Cost was a major factor but support was key as well. Probably the MOST important was One Step had a device plan that worked for us and was customizable, we did not have to purchase devices and service plans that we did not need for basic functionality, nor did we have to settle into a long term contract before we knew whether it would fit our needs. Switched from [InTouch](https://www.capterra.com/p/42973/InTouch-Technology/) Unreliable, support or reaching someoen for support or questions was very difficult - very poor repsonse time Review Source Michael J. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Command view" January 24, 2025 4.0 The device does disconnect often or go offline Pros I like the general map view that shows all vehicles in one map Cons Doesn’t have the diagnostic capabilities of Bouncie which was able to alert reliable battery performance warnings Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) I had to switch because ABI only supported One Step at the time Review Source KC Kelsey C. Office Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Love this app!" January 24, 2025 5.0 Love it. I am able to track all of my trucks real time and it was great when we got into an accident as the live video feed was able to save us with insurance due to use being hit. Pros Very user friendly and the customer support is always available and willing to help. Cons Sometimes the live video feed lags a bit. Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Our old system was never synced up with real time. My trucks would be in the middle of the ocean when they were actually in my shop miles away. The live feed never saved. Customer support was non existent. Review Source DP Deane P. Owner Automotive Used the software for: 2+ years ### "I absolutely love OneStep!" January 31, 2025 5.0 Overall, I’m completely satisfied and I would highly recommend them to anyone looking for a GPS tracking device for their vehicle. Pros It’s easy to setup up and use! I have been with this company for several years and I’m completely satisfied with their services! Cons That I didn’t find them sooner! I truly wish that I knew about this company sooner! Alternatives considered [Bouncy Castle Network](https://www.capterra.com/p/181758/Bouncy-Castle-Network/) Reason for choosing One Step GPS Customer service and quality of product. The reviews for OneStep were better! Review Source KF Kristin F. Presidenr Hospital & Health Care Used the software for: 1-2 years ### "One Step GPS is a great solution " January 24, 2025 5.0 Our company switched to One Step GPS a few years ago and haven’t looked back. The trackers are easy to install and the system is user friendly. Great overall experience. Pros Ease of use! The interface is user friendly and very easy for new team mates to understand. Helps us route drivers more efficiently. Cons Playback / history of vehicle trips isn’t as detailed and easy as some of the competitor products Alternatives considered [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Reason for choosing One Step GPS One Step fit our needs better and had better pricing Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Too costly for us - verizon connect was a lot of money for not much difference and difficult to install units Review Source JP Jason P. Director of On-Site Services Hospital & Health Care Used the software for: 1-2 years ### "Great for our sized business" October 30, 2024 5.0 One Step GPS has been easy to work with, comparatively inexpensive, and has the capacity I need for any expected growth. Pros The bang for my buck and the customer service have been the biggest pros for One Step GPS. Cons We had a small hiccup in the beginning with a device not working, but I was sent a new one immediately and the situation was corrected quickly. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/) Reason for choosing One Step GPS I compared the offerings of each and One Step GPS had a full compliment of options for as good or better price. It was a no-brainer! Review Source MH Matt H. CEO Consumer Goods Used the software for: 2+ years ### "Business owner review " January 24, 2025 5.0 Straight forward, great customer service! Pros Simple to use program, tons of data if required. Cons Updating the new versions, but I don’t like change. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Price, no contracts, startup costs, ease of use Switched from [Bouncie](https://www.capterra.com/p/176438/Bouncie/) Poor customer service, easy use of system Review Source EY Emily Y. Office Program Manage Construction Used the software for: 2+ years ### "Where's Waldo? One Step Can Tell You" October 16, 2025 5.0 I have been really pleased with how well it works and how it helps keep track of our fleet of vehicles. Pros One Step GPS allows our company to keep track of where our technicians are in a glance. It allows us to provide more reliable updates on arrival times to our customers. Cons Depending on the vehicle they kind of stick out where the the technician bumps into them, knocking them.out of place. Review Source CW Chris W. Ops Manager Construction Used the software for: 1-2 years ### "Outstanding Service and Reliable GPS Tracking" October 17, 2025 5.0 Our experience with One Step GPS has been excellent. The system is dependable, updates in real time, and gives us the data we need to manage our fleet effectively. The support team goes above and beyond—quick to respond, knowledgeable, and genuinely helpful. It’s rare to find a vendor that combines great technology with great service, but One Step GPS delivers on both. Pros Their customer support is fast, professional, and easy to work with. The dashboard is intuitive, and the GPS tracking is accurate and reliable. Reports are clear and easy to pull for driver accountability and performance tracking. Cons There’s really not much to complain about—if anything, the mobile app could use a few more customization options, but it’s still very functional as is. Review Source SM Sharon M. Co-owner Package/Freight Delivery Used the software for: 2+ years ### "Best GPS company!" January 24, 2025 5.0 It's been a wonderful experience. The local companies (as well as our cell phone companies) have been after us. They want you to sign a contract and prices are much higher, I will keep One Step GPS for as long as we have employees using our cars. Pros I like the price & customer service. Whenever I have a question they are right there on chat to answer. Cons I don't think there is anything that is a CON with One Step GPS. Review Source RJ Razzy J. Janitorial Facilities Services Used the software for: 2+ years ### "24/7 Perfect Cleaning Review" October 18, 2025 5.0 Pros Always great customer service which stands behind their product . Great communication and problem solving solutions Cons Their front dash camera due to its set up. Also if not in use after a considerate amount of time, it will power off which can be an inconvenience Review Source JS JOSE S. car rental Automotive Used the software for: 6-12 months ### "one step gps has being more than what i looked for" October 18, 2025 5.0 so far it has being great, efficient and in some cases a little more than what expected. the app works smoothly Pros accesibility and simplicity, using the app for tracking speeding, distances and customize dates allows me to keep a better track of my customer’s behavior Cons i would provably appreciate that it would includes an ob connection as i have to buy one myself because you want to hide the device Review Source Eddie A. President Construction Used the software for: 2+ years ### "One Step GPS Review" January 24, 2025 5.0 Easy to work with. I never call them unless I need to add tracker units or cancel units. Pros The pricing was far less then competitor and no contracts. Cons The stopping location of the vehicles traccked is not 100% accurate but it works for us. Alternatives considered [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Reason for choosing One Step GPS Pricing and ease of use with no contracts. Review Source JW Justin W. Service Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Good option for GPS solution" October 23, 2025 4.0 One Step GPS has been a good option for our company and has been reliable. It’s cost effective and easy to use. Pros The UI is easy to learn and use. They provide plenty of customizable options and so far the GPS units we have seem very reliable. Cons Nothing in particular comes to mind. The only issue I have seen is that every once in a while a GPS will not update its location for a 10/15 minute span. Review Source JD John D. President Business Supplies and Equipment Used the software for: 2+ years ### "Save Labor Dollars, Know where you fleet vehicles are at 24/7." January 27, 2025 5.0 One Step GPS is used daily. I have recommended this GPS device to several other service companies due to the reasonable cost, great features, and ease of use. We have saved labor knowing where our service vehicles are at all times, we can be more flexible to dispatch as service jobs come up Durning the work day. Pros Ease of use and customer support. Website is so user friendly for our Fleet manager. In addition, the customer support is great ! Cons I'm thinking ... Um ... This is minor, because overall we it's a success story. Maybe every device should come with an adapter to hide the device. Review Source LF Lori F. Parks and Recreation Director Government Administration Used the software for: 2+ years ### "All in one product" January 24, 2025 5.0 My experience has been a great one. It is not just about checking on where my staff are at around town. Because sometimes I need talk with one of them and I know exactly where they are so I can go to them. Pros Great program. I can track where all of my staff are at any time, as well as, know how long they have been there. While we have not had to use the feature there is valuable information available if someone is in an accident. Everything is all at my fingertips anytime I need it. Cons There is really nothing I don't like about this GPS system. Sometimes I forget to check on my staffs location but all there. Review Source DW Dan W. General Manager Consumer Services Used the software for: 2+ years ### "Landscape Companies continued Investment" January 24, 2025 5.0 The overall experience has been great and very impressed with continued ROI. The service has also been great and looking to expand our units in 2025! Pros The accuracy and amount of information you can get back not only with vehicle tracking but also vehicle diagnostics is incredible. Cons The vehicle plug in units tend to get bumped or fall out. It would be great if these units just game with or had the built in harness with the tracker. Save on the upfront cost. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.