# Tremendous Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tremendous the right Customer Engagement solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197141/Tremendous-Rewards/reviews --- Tremendous 4.8 (464) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 19th, 2026 # Reviews of Tremendous Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews Aaron W Strategy DirectorFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Integrations like Zapier significantly reduce manual work and streamline internal workflows. While there are some limitations around customization, the platform has been a reliable, time-saving solution for managing incentives and gift cards.“ December 18, 2025 CS Cassidy S HR ADMINUtilities, 11 - 50 employeesUsed the software for: 6-12 months. “I can't really tell if my employees have clicked the link to redeem the rewards which makes it tough when they say they didn't get it but customer service tells me they did. If I could see when someone clicks I could have that extra level of security so no one is pulling a fast one etc.“ November 23, 2025 Phil Y Associate Director, EvaluationEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “For my work, I need to semi-regularly send out gift cards to a list of recipients, and Tremendous makes it easy to select the type of reward, edit campaign materials, manage recipients, and keep track of invoices.“ January 5, 2026 TC Tracy C Sr. Product ManagerEducation Management, 10,001+ employeesUsed the software for: More than 2 years. “Recipient sometimes worry it's phishing, and it requires me to personally send an email before the Tremendous card to let them know it's an actual gift card.“ February 26, 2026 ME Mohamed E Co·founderMarket Research, 2 - 10 employeesUsed the software for: 1-2 years. “The API integration is also excellent, it allows us to automate reward processing directly from our platform which saves a lot of time and reduces manual work.“ December 18, 2025 AC Arthur C Senior AssociateBanking, 11 - 50 employeesUsed the software for: I used a free trial. “It can be a little bit cumbersome to first figure out where to go to add money, and I had some difficulty with the email vs webpage view when trying to send out my rewards, so that took a few tries.“ December 1, 2025 Tiffany W cofounderBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them, regardless of where they are.“ March 25, 2026 Wilson B CEOComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “I couldn't find a way to know if the audiences who received the coupon code has received the email, have they opened it, have they claimed it, if not claimed will they receive a reminder.“ January 9, 2026 ## Showing most helpful reviews Showing 1-25 of 464 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Imre Gabor H. Assistant Director of Experiential and Global Learning Education Management Used the software for: Less than 6 months ### "Seamless first-time experience" March 23, 2026 5.0 I had a seamless experience. Very easy to navigate and issue gift cards. My recipients received the cards the same day I issued them, which was very great, knowing that our timeline was pretty fast. Pros Tremendous was easy to operate even as a first-time user. The distribution option is very handy, I appreciated the option to upload my recipient list as a CVS as I had many. I appreciated the multiple payment options. Cons It would be preferable if the 3% fee for credit card purchases were somewhat lower. It would also be great if gift cards could be issued first, then the price would be charged later. I issue gift cards in a foreign currency, so I have a hard time transferring the exact amount. Review Source AF Aida F. Bookkeeper Accounting Used the software for: Less than 6 months ### "My first experience with Tremendous" March 6, 2026 5.0 It was a good experience overall, It saw some new things that I was not used to see like create your own campaign, project so on so on. Pros The way it is easy to navigate through the app , it just perfect. It is simple, efficient with some excellent featuring. I love the fact that they value for money more than you do by verifying each and every transfer. Cons Honestly I did not have any disappointed with how everything is set up. It allowed me to learn and explore a lot of things. Switched from [PEX](https://www.capterra.com/p/153785/PEX/) I prefer not saying it. I would like to keep it for me. Review Source KT Karabo T. Research Research Used the software for: 1-2 years ### "Tremendous is not working in south africa!" April 25, 2025 1.0 The delivery is fast. But i tried using it anywhere you could think of with no luck. Pros It is delivered and easy to redeem. Not a hassle to receive card. Cons This is just a pain in the ass for south africans. I cant buy anywhere with this gift card. It declines everywhere including online e-commerce in south africa. Cant you make more options for south africans like transfer to bank account or PayPal at least. Im losing a lot of money with tremendous and now i just want to give up. Its no use at all. Its painful. Review Source VR Verified Reviewer Sr SDR Marketing and Advertising Used the software for: 1-2 years ### "Great for multiple gift card options!" February 11, 2026 5.0 Overall experience has been great! Tremendous makes it a lot easier to have select campaign amounts vs having to re-enter each amount every time I want to send a gift. Overall - it's easy to send, intuitive platform, and offers templated options. Pros I appreciate that I can create multiple campaigns to send different gift card offers / dollar amounts in advance. I also like the option to send via email, text, or physical card. Cons We have a card on file but we get charged a fee every time we send a gift. I don't like that we have to "load" the platform every time. We send one-off gifts and it's easier to send as needed vs having to load in money - our card is on file so I don't understand why its necessary and it's time consuming. Switched from [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Company made the decision, I believe it was cheaper- I was not a part of the process. Review Source VR Verified Reviewer Account Executive Financial Services Used the software for: Less than 6 months ### "Easy to Use and Recipients love being able to choose their reward! " February 18, 2026 5.0 So far Tremendous has streamlined the process of sending rewards and incentives to my clients and it's been a game changer. Before Tremendous I was either sending emailed gift cards through Amazon which made for an accounting nightmare and then if I needed to send a Visa gift card I had to go through the hassle if finding a trusted website to use and having to track to ensure the client received it. Now with Tremendous I add the recipient's info, it gets sent immediately to them, and they have the freedom to choose what gift card they want. Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or clients I would highly recommend Tremendous. Pros The process of sending a gift or reward was insanely simple. I added the recipients name and email and was even able to tie in their account in Salesforce easily so we could track that data internally. The recipient received their reward quickly and was able to choose what they wanted vs. receiving just a generic Amazon or Vis gift card. Cons Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward was for. After creating a new campaign with proper verbiage for multiple situations there has been no issues. Review Source VR Verified Reviewer Program Manager Education Management Used the software for: 2+ years ### "Easy to Navigate" March 17, 2026 5.0 Overall, my experience with Tremendous.com has been very positive. The platform has made digital stipend distribution much more efficient, and once I became familiar with the different payment options, the process felt smooth and intuitive. The ability to track and separate campaigns has been especially helpful for staying organized and meeting reporting requirements. I’ve also noticed meaningful improvements in their customer service—they’ve been more responsive and quicker to assist. Altogether, Tremendous has been a reliable tool for managing our e‑gift distributions. Pros So far, my experience with Tremendous.com has been really positive. It’s made distributing stipends digitally much easier, and the platform itself is straightforward to navigate. I especially appreciate being able to track and separate different campaigns, which helps keep everything organized for reporting purposes. Their customer service has also improved quite a bit — they’ve been more responsive and much quicker to resolve questions. Overall, it’s been a reliable tool for managing our e‑gift distributions. Cons When I first started using the platform, I found the payment options a little confusing, but once I learned how each method worked, the process became much easier. After that initial learning curve, it’s been a much more pleasant experience. Review Source VR Verified Reviewer cofounder Biotechnology Used the software for: 1-2 years ### "Meeting people where they are!" March 25, 2026 5.0 My experience has been stellar. Tremendous has completely streamlined how we handle payouts and rewards. What used to be a manual, spreadsheet-heavy headache is now a streamlined, automated process. The ease of the tool is its greatest strength; it just works, and it works well every single time. Pros The simplicity and speed are unmatched. I love how "hands-off" the process becomes once you've set up your campaign. The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them, regardless of where they are. Cons Honestly, there isn't much to complain about. If I had to pick something, I'd love to see even more niche local gift card options in smaller emerging markets, but their current global coverage is already the best I've seen. Review Source VR Verified Reviewer COO Information Services Used the software for: 2+ years ### "Great UI/API" March 18, 2026 5.0 Overall, our experience with Tremendous has been positive. The API setup was smooth, and the platform has been reliable day-to-day. Pros The Tremendous API was straightforward to set up and integrates reliably into our workflow. The UI is easy to use and batch payments are great. Cons We haven't encountered any significant drawbacks so far. Tremendous has met our needs without any major issues. Review Source Clay H. Owner Automotive Used the software for: 1-2 years ### "Great rewards platform " March 1, 2026 5.0 Pros I liked the wide variety of redemption options they offer. It makes it much more simple and easy to claim a reward. Cons Theres not much that I didn't like about Tremendous. Its a very well functioning platform that I'd be glad to use again. Review Source Megan H. Senior Product Designer Investment Banking Used the software for: Less than 6 months ### "Easy to send up and gift participants with speed" March 10, 2026 5.0 I'd really say the user interface was easy to get started on, I could see all the participants I have sent money to their email and all their information. The overall management of Order history is very well organized and clear to follow where the money has been sent. Pros I believe it was easy to setup really didn't take much time to understand how to send money smoothly to participants, I found it easy to action and didn't find any issues with it. Cons The wait period was a bit longer than expected for sending out the Tremendous, it makes sense with larger amounts I was just surprised it took a little bit of time to send the money. Review Source Peter L. CFOO Non-Profit Organization Management Used the software for: 1-2 years ### "I'll keep using Tremendous" December 12, 2025 5.0 Basically, the experience was exactly what I needed - an easy and fast way to send gift cards to individuals. Pros 1 - Easy to use 2 - Any challenges with recipients of gifts are handled by Tremendous 3 - Super helpful team who explain everything / are attentive to us 4 - Data available as to how the gifts cards are used Cons There was nothing not to like about Tremendous, between the easy of use and the ability to collect tax information when needed I don't have anything I did not like. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Tremendous The responsiveness of their team was the main deciding factor. Review Source MM Matt M. Senior Community Manager Computer Software Used the software for: 1-2 years ### "Overwhelmingly positive experience " April 22, 2025 5.0 My experience with Tremendous has been overwhelmingly positive. The support team is very responsive when issues arise and having a dedicated CSR makes escalation very easy, whenever needed. Pros The ease of use and the ability to easily customize reporting to better track and monitor spending across projects. Cons The inability to have easy visibility if a reward has been received / redeemed. Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[Giftbit](https://www.capterra.com/p/173343/Giftbit/) Reason for choosing Tremendous Ease of use, international options and customizable reporting Switched from [Giftbit](https://www.capterra.com/p/173343/Giftbit/) At the time, GiftBit did not offer international rewards - which is what prompted the search for an alternate product. Review Source VS Victoria S. Project Support Market Research Used the software for: 2+ years ### "Tremendous as a great tool to incentivize respondents" November 24, 2025 5.0 Pros I work at a market research company where we conduct surveys by recruiting respondents primarily through social media. This often means we need to incentivize participants to encourage them to complete our surveys. Tremendous has made it straightforward to send rewards to eligible respondents. The platform supports a wide range of countries and offers various reward options, such as gift cards, PayPal, virtual Visa, Amazon gift cards, and many others. It's also possible to create multiple standardized templates for each project, allowing us to tailor reward types and locations for different countries. The process is nearly automated: I can upload a CSV file containing all the necessary data—such as recipients' email addresses, names, reward values and currencies, languages, and more—and the system populates everything automatically. One particularly useful aspect is that the template email can be drafted in English, and, depending on the language selected, Tremendous will automatically translate it for each respondent. When my team was first setting up this new process, Tremendous customer support was extremely responsive and helpful. They guided us through how certain features work and assisted us whenever we encountered issues or received requests from recipients, such as when a reward hadn't reached someone or couldn't be redeemed. Another valuable feature is the ability to cancel rewards that haven't been successfully delivered - usually due to an incorrect email address - and have the amount refunded. We have also recently discovered another useful feature that is valuable in our industry - "fraud review", which means that some respondents won't receive their rewards immediately until it's confirmed that they are not fraud. Cons One area that could be improved is the presence of minimum denomination limits for certain currencies. Additionally, some types of rewards are not always available in every country. Review Source BR Bobby R. Digital Marketing Director Food & Beverages Used the software for: 6-12 months ### "Great platform, makes funding influencer marketing a breeze. " December 9, 2025 5.0 My experience has been great! We were able to run a paid campaign for our BFCM promotion this year, and all went smoothly. Offering a direct payment option on top of standard commission for entry-level affiliates and larger-scale partners has been a game-changer; we're very pleased with the platform. Pros They make it easy to pay affiliates + influencers directly, fund our Social Snowball account, and offer any type of reward you can think of for the end consumer. It's a simple platform to navigate and their support has always been stellar. Cons I think there was a small learning curve at first, and I didn't quite understand payout timing—but that's not on them as a company, rather, my refusal to just look up the help, first. ;) I've hopped on support with them a few times to navigate a few issues, and they've always been great. This isn't a nag at all, but there have been times I've funded late, and sometimes you need to wait a day or two for the funds to transfer over. That's my user error, not their platform's issue—but, something I've learned to be far more mindful of moving foward. Review Source Justin M. Leasing and Marketing Specialist Real Estate Used the software for: Less than 6 months ### "Clean, easy to use, and effective for campaigns " December 19, 2025 5.0 All in all, we have continued to use Tremendous and have reloaded our balance a few times now. It's easy and effective for delivering high quality rewards with a high quality interface that looks streamlined and professional when facing our clients. Pros I appreciated how easy the interface was to learn and get setup with. The fees are minimal and sometimes not applicable. You are able to provide your customers or clients with a lot of options to choose from with over 2,000+ merchants. When I needed assistance with verification at first, they were quick to respond to the ticket and get me set up. I am able to easily send a large campaign to many people at once and can allow anyone on my team easy access to login as well. Cons The only hurdle I experienced was in verifying my company with the service and seeing when rewards are redeemed. The verification was tricky since my company operates under multiple portfolio's so the information I entered at first was not correct, but they were quick to help. I would prefer to see when people redeem their rewards by default as that lets me know when people are engaging with the campaign. Review Source VR Verified Reviewer Ux researcher Hospitality Used the software for: 1-2 years ### "Simple, reliable tool for sending incentives at scale" January 27, 2026 4.0 My overall experience has been very positive. We use Tremendous to send incentives to users and it’s been consistently reliable: rewards are delivered on time, the catalog options are relevant for our audience, and we’ve never had complaints from recipients about not being able to use their cards. Creating and sending campaigns is fast, and collaborating with others in the tool is straightforward once they’re onboarded. For our team, Tremendous has become the standard way to handle incentives. Pros Tremendous is incredibly easy to use, with almost no learning curve. It’s very simple to explain to teammates, so collaborating on campaigns is smooth. I really like the templates and automations, which save a lot of time when sending rewards regularly. The UI is intuitive and clean, and the one time I needed Customer Support they replied quickly and solved the issue right away. Overall, it feels like a reliable, low-friction way to send incentives. Cons The main limitation for me is budget management across teams. I’d love to be able to set up different teams or campaigns that still share the same overall budget. Right now I have to ask each team to tag their campaign/area so I can reconcile spend afterwards, which adds a bit of manual work. Review Source MM Mary M. Director of Human Resources Construction Used the software for: 2+ years ### "Great asset for our recognition plan" April 28, 2025 5.0 It has been a great choice for our company. We have employees spread all over the U.S. Before Tremendous, I would purchase a physical gift card and mail it in a greeting card to the employee. With the US postal mail system not as reliable as one would like, there were occasions were the physical gift card I mailed to the employee didn't make it to them. Tremendous eliminates that issue for us. Also with Tremendous, even when I am super busy, if a manager requests a gift amount be sent to an employee, it only takes 1 to 2 minutes (including the time it takes to switch gears, log in, send the card and switch gears back to what I was doing) total out of my busy schedule to accomplish this through Tremendous. If only everything were that quick and easy.... Pros It is simple and easy to use. There are hundreds of store-brand gift cards for our employees to choose from as well as physical or virtual Visa cards. They can also choose to send it to a charity of their choice from the many that are listed. We can brand our email page and the landing page. We can customize both of those as well and keep templates. Makes it easy to go in and select a template, add the person's name and contact (email or phone), the $ amount and click to send a reward in seconds. They are constantly adding new card choices as well. I believe the employee can also choose to split up the amount gifted to them into multiple cards. In addition, we can choose what we want the employee to choose from (i.e., turn on or off charitable donations, choose which stores or charities they can choose from, etc.). We don't allow them to direct deposit into cash, but I think that is an option as well. Cons As far as I know you cannot schedule something in advance to go out at a specific time. That would be a great addition to it. Also, I don't have visibility on whether my employee clicked the link and chose something. That would be great also. Having said those two things, it is still a fantastic resource for us. Review Source Gustavo G. Developer Internet Used the software for: 6-12 months ### "Smooth, Reliable, and Fast Reward Platform" November 3, 2025 5.0 Overall, my experience has been very positive. The platform is reliable, simple to use, and perfect for handling international payments and rewards. I’ve never had issues redeeming payments, and the support team has been quick and helpful whenever I had a question. Pros Tremendous makes it really easy to send and receive rewards. The process is fast, transparent, and I like that there are several payout options like PayPal or gift cards. Everything works smoothly without delays. Cons Sometimes the email with the reward can end up in the spam folder, so it would be nice if there were a clearer notification or reminder system. Review Source CF Carolin F. Director Hospitality Used the software for: 1-2 years ### "Great for Marketing Teams fulfilling contest prizes and incentives" February 13, 2026 4.0 Very positive experience. Does what it says: workhorse platform without all the bells and whistles that you might not actually need or want. Pros I'm an end user of this platform, and I have found it incredibly easy to use with a simple to follow user interface. Even when I was out on leave and had to train other team members on how to use this platform, it was a simple process and they were able to pick it up quite quickly. The record keeping here is clean, simple to use, easy to share with internal stakeholders like finance, and great for in-house record keeping. I love the fact that there are multiple options. Sending to an international audience is simple because you can provide end users with various prize options that work best for their location. Also, the bulk upload functionality is Tremendous for things like contests. I appreciate being able to easily create different templates for ongoing campaigns, which streamlines workflows. Cons Some of the areas of the platform could be more clearly labeled (if you're a first time user, it gets a bit confusing where you need to click in to see past winners, etc.) Also, this isn't a shortcoming, but I would love for Tremendous to branch into other workflows, like for example managing a complete affiliate program so that I don't need to use two separate platforms. Review Source VR Verified Reviewer Clinical Research Strategy Lead Hospital & Health Care Used the software for: 1-2 years ### "Easy, efficient, and straightforward. " August 2, 2025 5.0 I've had a great experience with them and have no plans to leave. They get the job done and it's minimal to no hassle for me. Pros It's easy to use, the interface is simple and modern. You can customize your email template however you'd like and there are lots of options. I need incentives to be the least burdensome thing about research and Tremendous makes it so easy! Cons I find it a bit confusing sometimes where the money goes when participants don't redeem their gift cards. The money seems to leave my account regardless, so I wish there was more clarity around that. Review Source DJ Dragana J. Cheaf Financial Officer Information Technology and Services Used the software for: 2+ years ### "Tremendous experience" July 18, 2025 5.0 After more than a 2 years if collaboration, we are more than satisfied. All arragements are done, support is quich and excellent. Pros Great variety of gift cards-vouchers all over the world. They have all the best retailers that users need. Cons Just a time zone is not the same as in Europe, but that is something nobody can change. So the topping up the balance for the weekend should be satteled automatic, without waiting the Monday. Review Source AL Angélica L. Executive Assistant Information Technology and Services Used the software for: Less than 6 months ### "Really impressed up to this point!" June 27, 2025 5.0 Despite a few drawbacks, our experience with Tremendous has been great. We’d struggled for a while to find a simple, reliable way to reward our remote team across different countries, most digital options had regional limits, and physical gifts weren’t an option. Tremendous solved that. It’s easy to use, quick to set up, and handles international rewards without any hassle. We mostly send birthday gifts and bonuses, often as digital Visa cards, and the variety of options is solid. We use it a couple of times a month now, and it’s become a go-to part of how we recognize our team. Support has also been helpful when we’ve needed it. Pros \- Clean, intuitive, and easy-to-use platform - Solid feature set and reliable performance - Integrates great into our workflow - Their customer support is very responsive and helpful Cons The international reward options are pretty limited, which can be frustrating if you're sending to recipients outside the U.S. Also, there’s no reliable way to confirm whether someone actually received their reward or to collect feedback—you're basically stuck trusting the platform’s status indicator. Review Source Joe S. HR Information Technology and Services Used the software for: 2+ years ### "Feeling tremendous with Tremendous" February 3, 2026 5.0 Great 10/10. I have had no issues with the platform, it is easy to navigate from a user perspective, and delivers immediately. Pros Ease of use, value of being to upload a a CSV with all the individuals who will be receiving a gift card. No bugs or issues I have encountered and the interface is easy to navigate. Templates make it easy to replicate the process Cons Honestly, I do not have any cons with Tremendous. Their customer support is super helpful, and there are plenty of options to choose from within Review Source VR Verified Reviewer Dedicated Admin Support Consumer Services Used the software for: 2+ years ### "Great Experience!" October 29, 2025 5.0 I love the global selection of gift cards and how user-friendly the process is from start to finish. Pros I really like how easy Tremendous is to use as a recipient. The process of claiming a reward is fast and straightforward. What I appreciate most is the huge variety of gift cards available worldwide; there’s something for everyone, no matter where you’re located. Redemption steps are clear and simple. Everything works smoothly, and I was able to access my reward right away without any issues. Cons Sometimes, certain gift cards are no longer available by the time you try to redeem them again, which can be a little disappointing. Other than that, everything else works perfectly. Review Source Uyen P. AUDIT PARTNER Accounting Used the software for: I used a free trial ### "Awesome and easy way to give company gifts!" January 2, 2026 5.0 The whole experience was great. I would recommend this method for companies to give cash gifts to employees. Pros It was easy and free! The whole process was straight-forward. We were able to send 20 cash gift certificates to employees for the holidays on a specific date. Everything went flawless. Cons I want to see an easy way to write a customized message to each person. I didn't see an easy way to do it if it was available. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.