# Tremendous Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Tremendous the right Market Research solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/197141/Tremendous-Rewards/reviews --- Tremendous 4.8 (453) [View alternatives](https://www.capterra.com/p/197141/Tremendous-Rewards/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Reviews of Tremendous Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews Aaron W Strategy DirectorFinancial Services, 11 - 50 employeesUsed the software for: 6-12 months. “Integrations like Zapier significantly reduce manual work and streamline internal workflows. While there are some limitations around customization, the platform has been a reliable, time-saving solution for managing incentives and gift cards.“ December 18, 2025 CS Cassidy S HR ADMINUtilities, 11 - 50 employeesUsed the software for: 6-12 months. “I can't really tell if my employees have clicked the link to redeem the rewards which makes it tough when they say they didn't get it but customer service tells me they did. If I could see when someone clicks I could have that extra level of security so no one is pulling a fast one etc.“ November 23, 2025 Phil Y Associate Director, EvaluationEducation Management, 51 - 200 employeesUsed the software for: More than 2 years. “For my work, I need to semi-regularly send out gift cards to a list of recipients, and Tremendous makes it easy to select the type of reward, edit campaign materials, manage recipients, and keep track of invoices.“ January 5, 2026 TC Tracy C Sr. Product ManagerEducation Management, 10,001+ employeesUsed the software for: More than 2 years. “Recipient sometimes worry it's phishing, and it requires me to personally send an email before the Tremendous card to let them know it's an actual gift card.“ February 26, 2026 ME Mohamed E Co·founderMarket Research, 2 - 10 employeesUsed the software for: 1-2 years. “The API integration is also excellent, it allows us to automate reward processing directly from our platform which saves a lot of time and reduces manual work.“ December 18, 2025 AC Arthur C Senior AssociateBanking, 11 - 50 employeesUsed the software for: I used a free trial. “It can be a little bit cumbersome to first figure out where to go to add money, and I had some difficulty with the email vs webpage view when trying to send out my rewards, so that took a few tries.“ December 1, 2025 Tiffany W cofounderBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “The sheer variety of payout options from international gift cards to direct bank transfers means our members and ambassadors always find an option that works for them, regardless of where they are.“ March 25, 2026 Wilson B CEOComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “I couldn't find a way to know if the audiences who received the coupon code has received the email, have they opened it, have they claimed it, if not claimed will they receive a reminder.“ January 9, 2026 ## Showing most helpful reviews Showing 1-25 of 453 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Laura S. Associate Director Market Research Used the software for: Less than 6 months ### "A great platform for research incentives" February 27, 2026 5.0 A really positive experience overall. We were looking for a way to improve how we pay our market research incentives and this fits the bill perfectly! Pros A really easy to use platform that has helped us pay our research incentives more efficiently. It's easy to get help and support when required and offers great value for money when compared to competitors. Cons Haven't found anything to dislike yet, occasionally campaigns are put on hold for additional checks but they seem to happen promptly and it's good to know that security and fraud is taken seriously. Review Source AF Aida F. Bookkeeper Accounting Used the software for: Less than 6 months ### "My first experience with Tremendous" March 6, 2026 5.0 It was a good experience overall, It saw some new things that I was not used to see like create your own campaign, project so on so on. Pros The way it is easy to navigate through the app , it just perfect. It is simple, efficient with some excellent featuring. I love the fact that they value for money more than you do by verifying each and every transfer. Cons Honestly I did not have any disappointed with how everything is set up. It allowed me to learn and explore a lot of things. Switched from [PEX](https://www.capterra.com/p/153785/PEX/) I prefer not saying it. I would like to keep it for me. Review Source KT Karabo T. Research Research Used the software for: 1-2 years ### "Tremendous is not working in south africa!" April 25, 2025 1.0 The delivery is fast. But i tried using it anywhere you could think of with no luck. Pros It is delivered and easy to redeem. Not a hassle to receive card. Cons This is just a pain in the ass for south africans. I cant buy anywhere with this gift card. It declines everywhere including online e-commerce in south africa. Cant you make more options for south africans like transfer to bank account or PayPal at least. Im losing a lot of money with tremendous and now i just want to give up. Its no use at all. Its painful. Review Source Lindsey M. Talent Partner Information Technology and Services Used the software for: Less than 6 months ### "We compared this to 20 other providers and chose Tremendous" December 15, 2025 5.0 As mentioned in the positives, it has been a great experience and I hope they keep developing new features with as much thought as the base system. Pros The platform us really easy to use, for both the sender and the receiver with a use interface miles above many other platforms. The reporting can be fully customised which is ideal for internal reporting and account needs. There are many different retailers to choose from globally which helps when you work in a remote global business as many platforms only look at the US and Western Europe. Generally the flow of the platform has clearly had thought and effort put into the build. The customer support team are also incredibly helpful and patient as we went through a long process, comparing to 20 other providers, to bring on Tremendous and Mark could not have been more understanding! Cons The ability to pay into the wallet with currencies other than USD is incoming but it is really the only downside right now. Also, it would be great to have more choices for retailers in Serbia if possible too please. Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/)[Edenred Pay](https://www.capterra.com/p/234962/Edenred-Pay/) Reason for choosing Tremendous We looked at 20 different providers globally, but only 2 appeared in your list. We had to implement a scoring matrix in the end because there were so many options Review Source VR Verified Reviewer Account Executive Financial Services Used the software for: Less than 6 months ### "Easy to Use and Recipients love being able to choose their reward! " February 18, 2026 5.0 So far Tremendous has streamlined the process of sending rewards and incentives to my clients and it's been a game changer. Before Tremendous I was either sending emailed gift cards through Amazon which made for an accounting nightmare and then if I needed to send a Visa gift card I had to go through the hassle if finding a trusted website to use and having to track to ensure the client received it. Now with Tremendous I add the recipient's info, it gets sent immediately to them, and they have the freedom to choose what gift card they want. Not only that but the Accounting side of things is way more simple and easier to track back to individual clients. If you offer rewards or incentives to your teams or clients I would highly recommend Tremendous. Pros The process of sending a gift or reward was insanely simple. I added the recipients name and email and was even able to tie in their account in Salesforce easily so we could track that data internally. The recipient received their reward quickly and was able to choose what they wanted vs. receiving just a generic Amazon or Vis gift card. Cons Initially the verbiage on some of our campaigns was too specific and I accidentally sent out a reward that had verbiage around a sales incentive instead of what the reward was for. After creating a new campaign with proper verbiage for multiple situations there has been no issues. Review Source Jack A. Brand and Commercial Marketing Lead Computer Software Used the software for: 2+ years ### "Versatile and seamless virtual incentive delivery" March 26, 2026 5.0 Ideal for handling incentives in bulk, which puts the choice of reward directly in the customers' hands. Pros Versatile in the sheer volume of incentives you're able to offer. Also, having the comms branded and managed directly in the platform saves a good amount of work on our side - so it's all pretty seamless. Cons Wish there was a redemption log so we could check whether each customer had used their voucher, not just overall summarised analytics. Review Source Alec S. Account Executive Financial Services Used the software for: Less than 6 months ### "Alec's Tremendous Review" February 13, 2026 5.0 It's been great so far and my offices that I send rewards to really enjoy being able to select from the different gift card options that are available. Pros The user interface was incredibly easy to use once I learned it and I like the variety of options you can select from in terms of rewards. Cons It would be a little bit tough to learn on my own but it was easy with my other colleagues already knowing how to use it. Review Source Imre Gabor H. Assistant Director of Experiential and Global Learning Education Management Used the software for: Less than 6 months ### "Seamless first-time experience" March 23, 2026 5.0 I had a seamless experience. Very easy to navigate and issue gift cards. My recipients received the cards the same day I issued them, which was very great, knowing that our timeline was pretty fast. Pros Tremendous was easy to operate even as a first-time user. The distribution option is very handy, I appreciated the option to upload my recipient list as a CVS as I had many. I appreciated the multiple payment options. Cons It would be preferable if the 3% fee for credit card purchases were somewhat lower. It would also be great if gift cards could be issued first, then the price would be charged later. I issue gift cards in a foreign currency, so I have a hard time transferring the exact amount. Review Source Clay H. Owner Automotive Used the software for: 1-2 years ### "Great rewards platform " March 1, 2026 5.0 Pros I liked the wide variety of redemption options they offer. It makes it much more simple and easy to claim a reward. Cons Theres not much that I didn't like about Tremendous. Its a very well functioning platform that I'd be glad to use again. Review Source Megan H. Senior Product Designer Investment Banking Used the software for: Less than 6 months ### "Easy to send up and gift participants with speed" March 10, 2026 5.0 I'd really say the user interface was easy to get started on, I could see all the participants I have sent money to their email and all their information. The overall management of Order history is very well organized and clear to follow where the money has been sent. Pros I believe it was easy to setup really didn't take much time to understand how to send money smoothly to participants, I found it easy to action and didn't find any issues with it. Cons The wait period was a bit longer than expected for sending out the Tremendous, it makes sense with larger amounts I was just surprised it took a little bit of time to send the money. Review Source Macarena A. Key Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "A Strong Partner for Scalable Incentive Programs" December 22, 2025 5.0 Overall, our experience with Tremendous has been very positive. The platform has met our needs efficiently, and we plan to continue using it for our future incentive projects. Pros Tremendous is a self-service, highly user-friendly platform that offers a wide variety of reward options. It stands out for its global coverage, making it ideal for regional and international incentive programs. The platform is intuitive and easy to use, even for first-time users, and provides excellent value for money by allowing teams to manage incentives efficiently at scale without adding operational complexity. User access is simple and well-organized, ensuring effective reward management while maintaining full control of the process. Cons Reward tracking is quite basic and only shows the status up to “delivered.” It would be very helpful to have an additional confirmation stage indicating when the recipient has actually redeemed the gift card. Switched from [BHN Rewards](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/) BHN does not support all the countries where we need to deliver rewards, such as Brazil, which limits its suitability for our program. Review Source LK Lydia K. Partnership coordinator Information Technology and Services Used the software for: 6-12 months ### "How We Use Tremendous for an International Survey Platform" February 13, 2025 5.0 We've been using Tremendous to send rewards to scientific survey respondents for many months now. We also use a few other platforms for some countries, and I've checked many others, so I can compare. Our experience with Tremendous has been the best. Now we're in the process of API integration with them. As our business expands and we add more options for our users, we realize an urgent need to automate the process. Pros We love everything about Tremendous. We tried dozens of alternative platforms, but Tremendous is the most useful, the fastest, and the most user-friendly (both on our side and the recipient's side). Cons Nothing. They are really great. We would be grateful if Tremendous could add a few more specific options for some of the countries we work with. But we understand that it's a complicated process (as we ourselves could't collaborate with some regional merchants even though we really tried our best). Alternatives considered [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) Reason for choosing Tremendous Quick setup, simple KYC, low minimum gift card denominations (which is crucial for us as we work with academia), zero or minimal fees (we only pay a fee when purchasing PayPal certificates, and it’s PayPal’s fee, not Tremendous'), very user-friendly interface, no errors or issues throughout our entire experience, instant support response for any questions, API integration available, and the most straightforward and efficient flow for reward recipients. Review Source Peter L. CFOO Non-Profit Organization Management Used the software for: 1-2 years ### "I'll keep using Tremendous" December 12, 2025 5.0 Basically, the experience was exactly what I needed - an easy and fast way to send gift cards to individuals. Pros 1 - Easy to use 2 - Any challenges with recipients of gifts are handled by Tremendous 3 - Super helpful team who explain everything / are attentive to us 4 - Data available as to how the gifts cards are used Cons There was nothing not to like about Tremendous, between the easy of use and the ability to collect tax information when needed I don't have anything I did not like. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Tremendous The responsiveness of their team was the main deciding factor. Review Source VS Victoria S. Project Support Market Research Used the software for: 2+ years ### "Tremendous as a great tool to incentivize respondents" November 24, 2025 5.0 Pros I work at a market research company where we conduct surveys by recruiting respondents primarily through social media. This often means we need to incentivize participants to encourage them to complete our surveys. Tremendous has made it straightforward to send rewards to eligible respondents. The platform supports a wide range of countries and offers various reward options, such as gift cards, PayPal, virtual Visa, Amazon gift cards, and many others. It's also possible to create multiple standardized templates for each project, allowing us to tailor reward types and locations for different countries. The process is nearly automated: I can upload a CSV file containing all the necessary data—such as recipients' email addresses, names, reward values and currencies, languages, and more—and the system populates everything automatically. One particularly useful aspect is that the template email can be drafted in English, and, depending on the language selected, Tremendous will automatically translate it for each respondent. When my team was first setting up this new process, Tremendous customer support was extremely responsive and helpful. They guided us through how certain features work and assisted us whenever we encountered issues or received requests from recipients, such as when a reward hadn't reached someone or couldn't be redeemed. Another valuable feature is the ability to cancel rewards that haven't been successfully delivered - usually due to an incorrect email address - and have the amount refunded. We have also recently discovered another useful feature that is valuable in our industry - "fraud review", which means that some respondents won't receive their rewards immediately until it's confirmed that they are not fraud. Cons One area that could be improved is the presence of minimum denomination limits for certain currencies. Additionally, some types of rewards are not always available in every country. Review Source BR Bobby R. Digital Marketing Director Food & Beverages Used the software for: 6-12 months ### "Great platform, makes funding influencer marketing a breeze. " December 9, 2025 5.0 My experience has been great! We were able to run a paid campaign for our BFCM promotion this year, and all went smoothly. Offering a direct payment option on top of standard commission for entry-level affiliates and larger-scale partners has been a game-changer; we're very pleased with the platform. Pros They make it easy to pay affiliates + influencers directly, fund our Social Snowball account, and offer any type of reward you can think of for the end consumer. It's a simple platform to navigate and their support has always been stellar. Cons I think there was a small learning curve at first, and I didn't quite understand payout timing—but that's not on them as a company, rather, my refusal to just look up the help, first. ;) I've hopped on support with them a few times to navigate a few issues, and they've always been great. This isn't a nag at all, but there have been times I've funded late, and sometimes you need to wait a day or two for the funds to transfer over. That's my user error, not their platform's issue—but, something I've learned to be far more mindful of moving foward. Review Source Justin M. Leasing and Marketing Specialist Real Estate Used the software for: Less than 6 months ### "Clean, easy to use, and effective for campaigns " December 19, 2025 5.0 All in all, we have continued to use Tremendous and have reloaded our balance a few times now. It's easy and effective for delivering high quality rewards with a high quality interface that looks streamlined and professional when facing our clients. Pros I appreciated how easy the interface was to learn and get setup with. The fees are minimal and sometimes not applicable. You are able to provide your customers or clients with a lot of options to choose from with over 2,000+ merchants. When I needed assistance with verification at first, they were quick to respond to the ticket and get me set up. I am able to easily send a large campaign to many people at once and can allow anyone on my team easy access to login as well. Cons The only hurdle I experienced was in verifying my company with the service and seeing when rewards are redeemed. The verification was tricky since my company operates under multiple portfolio's so the information I entered at first was not correct, but they were quick to help. I would prefer to see when people redeem their rewards by default as that lets me know when people are engaging with the campaign. Review Source MM Mary M. Director of Human Resources Construction Used the software for: 2+ years ### "Great asset for our recognition plan" April 28, 2025 5.0 It has been a great choice for our company. We have employees spread all over the U.S. Before Tremendous, I would purchase a physical gift card and mail it in a greeting card to the employee. With the US postal mail system not as reliable as one would like, there were occasions were the physical gift card I mailed to the employee didn't make it to them. Tremendous eliminates that issue for us. Also with Tremendous, even when I am super busy, if a manager requests a gift amount be sent to an employee, it only takes 1 to 2 minutes (including the time it takes to switch gears, log in, send the card and switch gears back to what I was doing) total out of my busy schedule to accomplish this through Tremendous. If only everything were that quick and easy.... Pros It is simple and easy to use. There are hundreds of store-brand gift cards for our employees to choose from as well as physical or virtual Visa cards. They can also choose to send it to a charity of their choice from the many that are listed. We can brand our email page and the landing page. We can customize both of those as well and keep templates. Makes it easy to go in and select a template, add the person's name and contact (email or phone), the $ amount and click to send a reward in seconds. They are constantly adding new card choices as well. I believe the employee can also choose to split up the amount gifted to them into multiple cards. In addition, we can choose what we want the employee to choose from (i.e., turn on or off charitable donations, choose which stores or charities they can choose from, etc.). We don't allow them to direct deposit into cash, but I think that is an option as well. Cons As far as I know you cannot schedule something in advance to go out at a specific time. That would be a great addition to it. Also, I don't have visibility on whether my employee clicked the link and chose something. That would be great also. Having said those two things, it is still a fantastic resource for us. Review Source Jana Š. UX Researcher Computer Software Used the software for: 1-2 years ### "Tremendous is super easy to use - and there is no surcharge on incentives!" June 6, 2025 5.0 Overall, I'm super happy with Tremendous! We're using it to send out rewards to UX Research participants, and haven't encountered any issues until now. Pros It is super easy to send incentives with Tremendous. You can quickly set up a template, and in just a few clicks, send out the reward. Another big pro is that there is no bank fee processing for wire transfers! Cons Report analytics are lacking. For instance, you can not check if the recipient of the reward has claimed it (and thus, cash back the reward). Review Source ML Marc L. Director of Customer Insights Retail Used the software for: 1-2 years ### "The best platform for paying survey respondents" June 9, 2025 5.0 Pros My team has been using tremendous for over 5 years for a variety of use cases. They were onboarded many years ago with the intention of paying our referral customers (D2C online brand). The use case and reach of the program has expanded greatly throughout the years. What once started as a platform with a single use case (referrals) and a single brand has expanded to over 9 in-house brands and 3-4 use cases. Now, we use the platform to pay referrals as well as research participants (i.e focus groups and survey respondents) and the ease of use is top notch. Administratively, it is extremely simple to set up your team internally (i.e add users, their roles, etc). Aside from that, the ability to manage campaigns and campaign templates is remarkably simple, and when onboarding new team members, rarely calls for additional walkthroughs because it is self-explanatory. Paying participants in bulk is really the most facile and useful component, at least for my team, who are often paying 100-200 people at a time. With an uploaded CSV template, users can super easily upload the details and thereafter distribute the rewards. Adjusting the type of rewards (i.e Visa gift card, Amazon, etc) is super simple and there is a very diverse catalog of options. In the case that there is an error in distribution (typically on the receivers' end), you can cancel transactions and re-distribute with ease. Cons Works really well honestly. Occasionally there can be confusion amongst the team when setting up campaigns but otherwise very simple Review Source AL Angélica L. Executive Assistant Information Technology and Services Used the software for: Less than 6 months ### "Really impressed up to this point!" June 27, 2025 5.0 Despite a few drawbacks, our experience with Tremendous has been great. We’d struggled for a while to find a simple, reliable way to reward our remote team across different countries, most digital options had regional limits, and physical gifts weren’t an option. Tremendous solved that. It’s easy to use, quick to set up, and handles international rewards without any hassle. We mostly send birthday gifts and bonuses, often as digital Visa cards, and the variety of options is solid. We use it a couple of times a month now, and it’s become a go-to part of how we recognize our team. Support has also been helpful when we’ve needed it. Pros \- Clean, intuitive, and easy-to-use platform - Solid feature set and reliable performance - Integrates great into our workflow - Their customer support is very responsive and helpful Cons The international reward options are pretty limited, which can be frustrating if you're sending to recipients outside the U.S. Also, there’s no reliable way to confirm whether someone actually received their reward or to collect feedback—you're basically stuck trusting the platform’s status indicator. Review Source Vicky W. Customer Experience and Operations Manager Information Technology and Services Used the software for: 6-12 months ### "So easy to send gift cards and money globally, and for free!" December 11, 2025 5.0 Tremendous is a really easy to use platform - I love it! I've never had any issues so have not needed to contact support ever. Pros We have a lot of global customers at SEOTesting, so Tremendous makes sending gift vouchers so much easier for us, without having to think of postage costs or what type of voucher they'd be able to use in their country. The selection is huge and seems to have something for all countries. Cons It would be good to know if people don't redeem the vouchers, or if they end up in a Spam/junk folder - as that has happened for a couple of ours when emailed. If I knew, I could send them an email asking them to check, or I could resend it etc. Review Source VR Verified Reviewer Dedicated Admin Support Consumer Services Used the software for: 2+ years ### "Great Experience!" October 29, 2025 5.0 I love the global selection of gift cards and how user-friendly the process is from start to finish. Pros I really like how easy Tremendous is to use as a recipient. The process of claiming a reward is fast and straightforward. What I appreciate most is the huge variety of gift cards available worldwide; there’s something for everyone, no matter where you’re located. Redemption steps are clear and simple. Everything works smoothly, and I was able to access my reward right away without any issues. Cons Sometimes, certain gift cards are no longer available by the time you try to redeem them again, which can be a little disappointing. Other than that, everything else works perfectly. Review Source Uyen P. AUDIT PARTNER Accounting Used the software for: I used a free trial ### "Awesome and easy way to give company gifts!" January 2, 2026 5.0 The whole experience was great. I would recommend this method for companies to give cash gifts to employees. Pros It was easy and free! The whole process was straight-forward. We were able to send 20 cash gift certificates to employees for the holidays on a specific date. Everything went flawless. Cons I want to see an easy way to write a customized message to each person. I didn't see an easy way to do it if it was available. Review Source Kalhan K. Director of Product Financial Services Used the software for: 2+ years ### "Streamlines Gifting" December 19, 2025 5.0 Overall I would recommend Tremendous and have had a positive experience with them. It solves a problem that was very irritating for me, so happy with the solution Pros Very straightforward to use and to send rewards to colleagues as well as clients/prospects. Works in vast majority of reasons, so makes gifting very straightforward for team members outside the US. tons of variety to choose from as well Cons At times, the user experience when it comes to starting campaigns and loading funds is a little clunky and unintuitive, but overall it's manageable Review Source PM Premma M. Associate Researcher Market Research Used the software for: 1-2 years ### "Simply delivery for recipients, and simple tracking for senders" September 1, 2025 5.0 The best platform for easy reward delivery, with hundreds of options on the recipients end, allowing us to use it for all purposes in research. It is intuitive to use on both ends. Pros Tremendous is incredibly easy to use as a sender, with straightforward spots to input recipient information. My whole team uses the platform for compensation purposes as we do research, and it has been the most effective way to reward participants. We have never had any complaints from anyone on the receiving end. There is a really easy tracking system as the operator, allowing us to keep organized when accounting for costs in each project. Cons Changing the currency did not come intuitively, but it is an option which is still a bonus. I still haven't figured out how to toggle between currencies when we do international research. 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