# Apaleo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Apaleo Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/197063/apaleo --- # Apaleo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Apaleo ## What is Apaleo? Apaleo is the open hospitality platform to manage any property: Apaleo Open PMS - simple and affordable core to run your hotel's operations; Apaleo Store - 200+ hospitality apps that you can easily connect to Open PMS to extend its functionality; Apaleo APIs - industry-leading APIs that allow to control, customize and build on top of the Open PMS ## What is Apaleo used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €400 Other, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Apaleo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.apaleo.com&name=Apaleo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Apaleo 5.0 (2) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price €400 Other, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,524) Value For Money 4.5 (2) Value For Money 4.6 (1,456) Customer Service 4.5 (2) Customer Service 4.7 (1,497) ## Apaleo alternatives [4.6 (405)](https://www.capterra.com/p/135751/eZee-Absolute/reviews/) Starting price $23.86 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (462)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/197063/apaleo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional Booking Management Create, update, and manage bookings, itineraries, and reservations Apaleo 41 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Manage catering operations/processes Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Track/optimize rates in relation to usage View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services One location Manage operations/processes associated with spas and other hotel activities Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic €400.00 Other,Per Year Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/)[ RoomCloud](https://www.capterra.com/p/215415/RoomCloud/)[ Pxier Sales and Catering](https://www.capterra.com/p/132087/Pxier-Event/)[ Customer Alliance](https://www.capterra.com/p/142408/Review-Analytics/)[ Atomize](https://www.capterra.com/p/173428/Atomize/)[ RoomPriceGenie](https://www.capterra.com/p/176568/RommPriceGenie/)[ Chekin App](https://www.capterra.com/p/236453/CheKin-App/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Hotelier Hospitality ### "Es gibt kein perfektes PMS? Doch!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 2, 2022 Das perfekte PMS für Hotels, Apartment- und Mixanbieter. Egal ob Einzelunterkunft oder Kette. Pros Der API-First-Ansatz ermöglicht einem grenzenlos zu denken. Es können nahezu alle Daten miteinander verknüpft werden (auch mit externen Programmen). Einfach (kaum mehr Einarbeitsungszeit fürs Personal), stabil (kaum ausfälle), cloudbasiert (keine eigene Infrastruktur), flexibel (erweiterbar mit Drittsoftware vom Channelmanager, RMS, CRM bis zu Google Sheets und make.com), absolut Zukunftssicher (die Daten sind mir UND verfügbar!). Cons Apaleo konzentriert sich auf das Kernbusiness. Und das sehr gut. Was nicht zum Kern gehört, decken andere (spezialisierte) Apps ab. Es lässt sich so die optimale Softwareumgebung bauen. Einziger Nachteil: die Implementierung ist aufwändiger, als eine All-In-One-Lösung. Switched from [protel PMS](https://www.capterra.com/p/83669/protel-PMS/) Veraltete Technologie, veralteter Ansatz. Langsam, träge, Benutzerunfreundlich. Hohe Investitionskosten, hoher Aufwand fürs Personal. Sie schleppen viele "Altlasten" mit. Alternatives considered [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Reasons for choosing Apaleo Scheint gehyped worden zu sein. Inzwischen aber viele schlechte Rückmeldungen. Schwenken auf einen All-In-One-Ansatz um. Einige Hotels haben noch während oder kurz nach der Implementierung zurück gewechselt. Höhe Paymentgebühren (Stripe-Zwang). Arroganz der Mitarbeiter (sales) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Markus V. Chief Commercial Officer Hospitality ### "The most agile and easy-to-use PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2021 During the past 10 years I have had the privilege to work with half a dozen of different PMS systems ranging from legacy systems into cloud based self service options. apaleo is by far the best I've encountered so far. Pros The customer service is exceptional and the system is pretty much as easy to use as Google. apaleo app store features plenty of pre-integrated apps so you can choose the apps you want to be included in your ecosystem. Thanks to the open API and good API documentation you can connect custom apps as you wish. apaleo does what is promises and focuses on the core PMS functions and allows you to automate your processes pretty well. I don't even remember how did it feel doing a night audit since it's been automated since day 1 with apaleo. Cons The cons go down to tiny details such as not yet enabling Finnish online banking to be activated on the partner booking engine as method of payment. Switched from [Beds24](https://www.capterra.com/p/123511/Beds24-com/) Needed more flexible and open system. Alternatives considered [Mews](https://www.capterra.com/p/145487/Mews-Commander/) Reasons for choosing Apaleo The overall scoring according to my criteria was in favor for apaleo. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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