# MediaHQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MediaHQ the right Public Relations solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196943/MediaHQ/reviews --- MediaHQ 4.6 (77) [View alternatives](https://www.capterra.com/p/196943/MediaHQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 22nd, 2026 # Reviews of MediaHQ Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Mel K PR and Communications OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “We mainly use it to schedule our press releases to send outside of our normal work hours, but the database of journalists etc has also been very useful.“ April 20, 2026 Aislinn B PR and Communications Account ManagerPublic Relations and Communications, 2 - 10 employeesUsed the software for: 6-12 months. “Can be clunky when editing text in the box, errors and words jump around. When creating lists, you can mass add to lists, you need to go page by page, which if you forget to save, can take time“ October 29, 2025 ST Sara T Marketing and Communications ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “MediaHQ is a fantastic tool; it saves you money, time and stress, and is a reliable platform in terms of customer support and GDPR compliance.“ February 19, 2026 AC Aisling C Junior Marketing ExecRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “Occasionally, some contact information can feel slightly outdated, which means I need to double-check certain details before sending a release.“ December 11, 2025 AC Aisling C Junior Marketing ExecRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “Their hands-on approach adds a lot of value and builds confidence in the platform. While there are a few areas that could be refined, such as more detailed reporting and even broader search capabilities, these are relatively small in comparison to the overall benefits.“ December 11, 2025 LL Lawrence L PR ExecutiveGambling & Casinos, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The actual interface for editing releases can feel slightly clunky when editing longer releases also, and slightly temperamental when pasting content.“ June 19, 2025 TN Teresa N Communications DirectorAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “A simple system to use, information at your fingertips, all your media contacts in one place, curated contact lists, and instant results of your releases.“ March 9, 2026 AE Ann E Sr ExecutiveMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, sometimes I come across journalist info that’s out of date, which can be frustrating. And the analytics after sending a release could be a bit more detailed.“ May 14, 2025 ## Showing most helpful reviews Showing 1-25 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mel K. PR and Communications Officer Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use, intuitive platfrom" April 20, 2026 5.0 Pros The platform is really easy to use and navigate. We mainly use it to schedule our press releases to send outside of our normal work hours, but the database of journalists etc has also been very useful. The analytics provided really help us with analysing our performance. The support team behind the scenes have always been super helpful too :) Cons The only issue we've come across is that the notes made via one user account are not available to view when logged in to another user account. It hasn't caused us any major problems though Review Source LL Lawrence L. PR Executive Gambling & Casinos Used the software for: 1-2 years ### "A Practical & Efficient Tool" June 19, 2025 5.0 While I occasionally find contact details that are out of date, issues are quickly sorted and using MediaHQ has been a positive experience thanks to the reliable and straightforward way to manage press distribution and media outreach. It’s particularly useful for building targeted media lists and getting press releases out quickly. Pros An efficient platform which simplifies media list management and press release distribution. The ability to build targeted lists and easily edit is a major plus, and having journalist contact details and recent articles in one place saves a lot of time. I also find the Chrome add-on particularly useful for adding contacts to lists quickly and easily. Cons While the platform is efficient, the journalist database can sometimes feel a little out of date. The actual interface for editing releases can feel slightly clunky when editing longer releases also, and slightly temperamental when pasting content. A couple of times I’ve forgotten to attach photos to press releases – perhaps a more prominent place for attachments or a simple flag reminder may help. Switched from [Meltwater](https://www.capterra.com/p/123153/Meltwater/) MediaHQ offered a more comprehensive database of media contacts in Ireland. Review Source CG Cathy G. Head of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Good pruduct" February 22, 2023 4.0 Have used the product through the years - and features that were included in the MediaHQ when I started using the product 10 years ago are now are separated out and costed individually so it's getting more and more difficult to not feel price gouged. Training is a video and very little else. Useful to have influencers on the list hub too. Pros The list hub is a hugely useful resource. The product is really easy to use and scheduling of press releases is a very useful feature. The reporting tool is useful too. Cons There was no offer of integrating with an existing business product. Two step authentication is time consuming and not necessary. The list hub can be confusing. Lists can also be out of date - people have left, moved jobs or are not included. Title of people and where they work in large organisations would be useful. Review Source Response from MediaHQ March 14, 2023 Thank you for being a long-time user of MediaHQ and for sharing your feedback with us. We're happy to hear that you find our product useful and easy to use. We appreciate your feedback on the integration of our product with other business tools, and we will take it into consideration as we continue to develop our offering. We're sorry to hear that you had issues with the list hub, and we will work to ensure that our lists are up-to-date and accurate. Thank you for your continued support of MediaHQ. MO Mia O. Communications and Media Officer Entertainment Used the software for: 6-12 months ### "Media HQ review - Abbey Theatre press office " March 12, 2026 4.0 Overall very happy with the service! Definitely room for improvement on a few technical things (see above) but based on the recent database training I received it seems MediaHQ are actively working on improving the service and ‘story cycle’ and are very receptive to feedback from users. Pros The customer support is very fast and helpful, always ready to help on any queries I have no matter how big or small. I also like how varied the media contacts database is and that I have access to international news desks and journos as well as Irish ones. It makes building lists easy. Cons The searchability on the media containers database is sometimes poor and glitchy. I.e. I will search a name in the search bar and it won’t show up immediately, but then I search it a different day or via the browser extension on an article the journalist has written and it’ll show up. Also, sometimes the formatting when drafting press releases is tricky especially when I copy over from Microsoft word or other docs. The fonts will appear differently or spacing is slightly off, etc. Review Source RG Ryan G. Press and PR Exec Public Relations and Communications Used the software for: 6-12 months ### "Fantastic Service" October 29, 2025 5.0 Very positive, incredibly easy to use with features that make the press release process much more efficient. Also very easy to edit/reschedule which is important in PR! Pros Very easy to use and update, the frequent updating of contacts who have left/joined organisations is hugely helpful! Also, the ease of curating bespoke distribution lists has been hugely helpful and acts as a great offering for clients of IDA. Cons Lists feature was initially difficult to navigate (adding someone from a private list while also adding a contact from the MediaHQ list), however after querying with your customer success team it was explained clearly. Switched from [PRgloo](https://www.capterra.com/p/186712/PRgloo/) Not as efficient and value for money was considered an issue with PRGloo Review Source DV Diana V. Press Relations Government Relations Used the software for: 6-12 months ### "Great tool " January 20, 2026 5.0 Very good - great tool and really useful, well-structured training. I got all my questions answered during training and follow-up was comprehensive. Pros It's a well-organised, practical tool with great user interface. Use options are clear on homepage and there is quick access to most features in less than 3 clicks. Cons A bit difficult at first to input own contacts in a quick way. Also, I would like to see urls created for specific labels and lists for quick access and easier sharing. Review Source Matthew W. Client Manager Public Relations and Communications Used the software for: Less than 6 months ### "A brilliant tool for an PR professional." January 26, 2026 4.0 Very positive, although still on boarding looking forward to using it moving forward. Really great tool for any pr to have. Pros I appreciate the ease of use of the service. It's very much plug and you play and you have everything you need in one place. Cons Very comprehensive service but you'll always have one or two contacts you come across that aren't on the service. Review Source JL Joe L. Media and Communications Higher Education Used the software for: 1-2 years ### "Media HQ for press release distribution" March 22, 2026 4.0 Overall very positive, the breadth and depth of its contact list is very impressive and makes issuing releases easier. Pros The media database is constantly kept up to date, and the depth of contacts is impressive. I also like the feed on the dashboard keeping users up to date on ongoing events. The platform is very intuitive and easy to use. Cons I'd like to be able to add individual contacts to the recipients of a release, not just my lists but this is a minor point, overall it's very good and user friendly. Review Source VR Verified Reviewer Faculty Marketing and Communications Officer Higher Education Used the software for: 2+ years ### "Perfectly suited to our needs" March 26, 2026 5.0 Overall, I find the platform to be perfect for our needs, and the level of customer service of excellent. Pros It's intuitive and easy to use, with an excellent contact database and great customer service support. Cons In the time I have used the platform, across two different institutions, I haven't encountered anything of significance Review Source AH Alanna H. PR and Marketing Communications Executive Dairy Used the software for: 2+ years ### "Easy and Effective Tool for Press Release Distribution" March 23, 2026 5.0 My experience has been very positive so far. The platform is easy to use, saves time on distribution, and provides useful insights that help improve PR efforts. Even as a new user, it’s been simple to get started and see value quickly. Pros MediaHQ makes press release distribution very straightforward and efficient. I especially like the ability to track performance through detailed stats, which helps inform future releases and improve follow-ups. Cons I haven’t identified any major drawbacks so far, as I’ve only recently started using the platform again after a break. Review Source AH Adam H. HEO Government Administration Used the software for: 6-12 months ### "Adams review" October 21, 2025 5.0 Nothing negative to say at all. We are delighted with it as we tend to regularly post press releases and it literally takes 2 minutes to send which saves us a lot of time. Pros It is very easy to use, I like the AI option as well and the way it generates a title for the press release. Cons The fact that we cannot use a generic email address to send the releases from such as pressoffice@hsa.ie it has to be my own one. Review Source AW Amy W. Head of Advocacy and Engagement Civic & Social Organization Used the software for: 2+ years ### "Good tool!" June 9, 2025 4.0 The tool itself has improved a lot since I started using it many years ago. The functionality is much better and it's a lot easier to use. It's a very useful tool for any communications professional. Pros The access to media contacts and constant updating is excellent. It's really easy to find and pitch the right person. Cons Although it may be worth it, the cost is quite high for a small charity. We do appreciate the charity discount we receive. Review Source AB Aislinn B. PR Account Manager Public Relations and Communications Used the software for: Less than 6 months ### "A Godsend for PR Pros" January 14, 2025 4.0 A godsend really, has helped me with a client that likes to send out a lot of press releases Pros The media list collation and database are second to none Cons Sometimes the search feature isn't the greatest, would like stats on podcasts etc. Review Source MH Maria H. Communications Executive Hospital & Health Care Used the software for: Less than 6 months ### "Very happy with my experience" March 18, 2025 5.0 Easy to use and a fast way to get press releases out to the right people. Pros Ease of use. Nice user interface. Good lists of journalists. Cons I have no issues in my experience so far. Review Source FL Fortune L. Account Executive Public Relations and Communications Used the software for: Less than 6 months ### "10/10 Service " October 17, 2024 5.0 10/10, the team that set me up were amazing also, in explaining everything Pros Being able to finding industry leaders contact details Cons speed of the system has been up and down having to wait sometimes before you search Review Source VR Verified Reviewer Senior Engagement and Marketing Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Easy to use and navigate" June 6, 2024 4.0 It has been great so far. I think that there are features that I have not yet used and I am excited to explore. Pros It is user friendly and the support from the MediaHQ team is great- they respond quickly to queries. Cons There are features that I have not used and was unaware of. Maybe a guide of everything that MediaHQ can do would be great. Review Source Response from MediaHQ June 13, 2024 Thank you for your review of MediaHQ. We're glad to hear that you find our platform easy to use and that our support team has been responsive. We appreciate your suggestion for a comprehensive guide on all features. We're excited for you to explore more of what MediaHQ has to offer. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! KB Keeva B. Head of Marketing Hospitality Used the software for: Less than 6 months ### "Head of Marketing " August 2, 2024 5.0 Really positive. Great customer support. Sending more Press Releases and no longer a burden to send them Pros Access to so many journalists Developing strong media lists to send PR to Getting PR in the correct email inboxes Cons Can't track reply rates. Nothing else at the moment Review Source JH Jack H. Intern Utilities Used the software for: Less than 6 months ### "An Extremely Helpful Tool For Organization And Distribution Of Press Releases" June 6, 2024 5.0 Overall I found the platform to be perfectly suited to our needs, weather it be creating press releases, distributing press releases or managing the thousands of contacts we have in the media. Pros This platform makes it really easy to organize different media lists and helps to keep track of the various contacts we have for different types of press releases. The customer service was also extremely helpful and they were always open to any questions I had. Cons It can be confusing to navigate the website at first but MediaHQ ensure that help is always available to make sure this issue is dealt with swiftly. Review Source Response from MediaHQ June 13, 2024 Thank you for your review of MediaHQ. We're thrilled to hear that you find our platform helpful for organising and distributing press releases, and that our customer service has been supportive. We appreciate your feedback on the initial navigation. We're always here to help ensure you have a smooth experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! AS Amy S. Sr. Communications Specialist Civic & Social Organization Used the software for: 6-12 months ### "One-stop resource for key PR contacts" May 28, 2024 4.0 Pros MediaHQ has been an invaluable resource for our team. We've been able to compile PR lists quickly and easily and it gives us a single point for management of our press releases and versioning. The support team have been quick to respond whenever we've had a question. Overall, it has saved us many manhours of time compiling and managing lists and distributing press releases. Cons We haven't had any major issues. I would like to take more advantage of the AI features that have been introduced. Possibly a little light on some of the trade titles but the customer service team have been very responsive when I've suggested additions to the database. Review Source Response from MediaHQ June 5, 2024 Thank you for your review of MediaHQ. We're thrilled to hear that our platform has been an invaluable resource for your team and that our support team has been responsive to your needs. We appreciate your feedback on the AI features and trade titles. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! Jackie G. CEO Education Management Used the software for: Less than 6 months ### "Excellent Media Platform & So Easy to Use" October 10, 2023 5.0 this is saving me time, money and helping me to create meaningful content, whilst I build lists of exactly who I need to target and when, it has streamlined so much work that is really impactful and important for us Pros easy to use, training and support excellent, design is all about the user and making their work easy, it doesn't take long to learn about the platform and I would highly recommend it to others Cons nothing to say about this as the package is so useful Review Source RK Rebecca K. Marketing and Communications Manager Entertainment Used the software for: Less than 6 months ### "A Great Product!" June 14, 2024 5.0 Pros Ease of use and automatic updates on contacts so that you can always keep your contacts relevant. I also like the saved lists so that you can save time. Cons Nothing, I like all of the aspects, it does what to says on the tin! Review Source Response from MediaHQ October 24, 2024 Thank you so much for your review of MediaHQ. We're really happy to hear that you find the platform easy to use and that the automatic updates and saved lists are saving you time and keeping your contacts up to date. If you ever need anything or have any questions, feel free to reach out. We’re always here to help! DP Donna P. Account Director Marketing and Advertising Used the software for: 2+ years ### "Great service" January 27, 2023 5.0 For contact management and scheduling - it's amazing. Pros Media HQ saves so much time by streamlining list management. Cons There's nothing I don't like, there's some functions I don't use. Review Source Response from MediaHQ March 14, 2023 Thank you for taking the time to leave a review! We're glad to hear that MediaHQ has been a great service for you and that you've found our list management tools to be helpful. We appreciate your feedback and hope to continue providing you with a valuable tool for your PR needs. DW Derbhla W. Communications & PR Executive Non-Profit Organization Management Used the software for: 2+ years ### "Media HQ IMNDA " May 11, 2023 4.0 Generally I have no issue using it.. only what i have stated above but these are not big issues to me ultimately. Pros Generally all the features that I use are pretty helpful. Sometimes I find the search can be a little time consuming. Cons Maybe the saved lists could be updated automatically save having to go in each time and generate new ones. Review Source NH Nicola H. Communications Director Non-Profit Organization Management Used the software for: 6-12 months ### "Good way to start relationships with journalists" August 5, 2022 5.0 Media HQ has saved us valuable time and helped us reach media outlets like never before. We would never be able to build and maintain such an extensive database ourselves. Pros We love the reports and insights which help us identify potential journalists to build relationships with. Knowing who has opened and clicked links in our emails helps us determine who to pick up the phone to. We love that the lists are well maintained compared to rival platforms. Cons We'd really like to be able to download our media lists into excel so that we record more notes and information to share with our wider team. Reason for choosing MediaHQ We purchased both platforms, as Muckrack has global contacts. Review Source MQ Michaela Q. Digital Engagement Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Media HQ makes issuing press releases and photographs quick and straightforward" October 21, 2023 5.0 Pros Media HQ's interface is well- designed and easy to use. Their lists are always up to date and the media outlets/journalists they have listed often have important information such as publication date and reach. The Customer Support team are excellent and always at hand. Cons The price is high, especially if you are not using it on a regular basis. Review Source Similar Products Featured ## Related categories [Public Relations](https://www.capterra.com/public-relations-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.