# MediaHQ Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is MediaHQ the right Public Relations solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196943/MediaHQ/reviews --- MediaHQ 4.6 (75) [View alternatives](https://www.capterra.com/p/196943/MediaHQ/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of MediaHQ Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews ST Sara T Marketing and Communications ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “MediaHQ is a fantastic tool; it saves you money, time and stress, and is a reliable platform in terms of customer support and GDPR compliance.“ February 19, 2026 Aislinn B PR and Communications Account ManagerPublic Relations and Communications, 2 - 10 employeesUsed the software for: 6-12 months. “Can be clunky when editing text in the box, errors and words jump around. When creating lists, you can mass add to lists, you need to go page by page, which if you forget to save, can take time“ October 29, 2025 AC Aisling C Junior Marketing ExecRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “Their hands-on approach adds a lot of value and builds confidence in the platform. While there are a few areas that could be refined, such as more detailed reporting and even broader search capabilities, these are relatively small in comparison to the overall benefits.“ December 11, 2025 AC Aisling C Junior Marketing ExecRetail, 11 - 50 employeesUsed the software for: Less than 6 months. “Occasionally, some contact information can feel slightly outdated, which means I need to double-check certain details before sending a release.“ December 11, 2025 TN Teresa N Communications DirectorAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “A simple system to use, information at your fingertips, all your media contacts in one place, curated contact lists, and instant results of your releases.“ March 9, 2026 LL Lawrence L PR ExecutiveGambling & Casinos, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The actual interface for editing releases can feel slightly clunky when editing longer releases also, and slightly temperamental when pasting content.“ June 19, 2025 AH Adam H HEOGovernment Administration, 201 - 500 employeesUsed the software for: 6-12 months. “We are delighted with it as we tend to regularly post press releases and it literally takes 2 minutes to send which saves us a lot of time.“ October 21, 2025 AE Ann E Sr ExecutiveMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, sometimes I come across journalist info that’s out of date, which can be frustrating. And the analytics after sending a release could be a bit more detailed.“ May 14, 2025 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aislinn B. PR and Communications Account Manager Public Relations and Communications Used the software for: 6-12 months ### "Game-changer for PR Pros " October 29, 2025 5.0 Overall, it's been a game changer for media distribution and understanding the ever changing landscape of Ireland's media. I've had it a year and it's my favourite tool. Pros The ease of use and access to hundreds of media contacts across a variety of verticals and publications. The customisation when mass pitching and ease of use in updating fields Cons Can be clunky when editing text in the box, errors and words jump around. When creating lists, you can mass add to lists, you need to go page by page, which if you forget to save, can take time Review Source MO Mia O. Communications and Media Officer Entertainment Used the software for: 6-12 months ### "Media HQ review - Abbey Theatre press office " March 12, 2026 4.0 Overall very happy with the service! Definitely room for improvement on a few technical things (see above) but based on the recent database training I received it seems MediaHQ are actively working on improving the service and ‘story cycle’ and are very receptive to feedback from users. Pros The customer support is very fast and helpful, always ready to help on any queries I have no matter how big or small. I also like how varied the media contacts database is and that I have access to international news desks and journos as well as Irish ones. It makes building lists easy. Cons The searchability on the media containers database is sometimes poor and glitchy. I.e. I will search a name in the search bar and it won’t show up immediately, but then I search it a different day or via the browser extension on an article the journalist has written and it’ll show up. Also, sometimes the formatting when drafting press releases is tricky especially when I copy over from Microsoft word or other docs. The fonts will appear differently or spacing is slightly off, etc. Review Source CG Cathy G. Head of Communications Non-Profit Organization Management Used the software for: 2+ years ### "Good pruduct" February 22, 2023 4.0 Have used the product through the years - and features that were included in the MediaHQ when I started using the product 10 years ago are now are separated out and costed individually so it's getting more and more difficult to not feel price gouged. Training is a video and very little else. Useful to have influencers on the list hub too. Pros The list hub is a hugely useful resource. The product is really easy to use and scheduling of press releases is a very useful feature. The reporting tool is useful too. Cons There was no offer of integrating with an existing business product. Two step authentication is time consuming and not necessary. The list hub can be confusing. Lists can also be out of date - people have left, moved jobs or are not included. Title of people and where they work in large organisations would be useful. Review Source Response from MediaHQ March 14, 2023 Thank you for being a long-time user of MediaHQ and for sharing your feedback with us. We're happy to hear that you find our product useful and easy to use. We appreciate your feedback on the integration of our product with other business tools, and we will take it into consideration as we continue to develop our offering. We're sorry to hear that you had issues with the list hub, and we will work to ensure that our lists are up-to-date and accurate. Thank you for your continued support of MediaHQ. AC Aisling C. Junior Marketing Exec Retail Used the software for: Less than 6 months ### "A Smooth, Supportive, and User-Friendly MediaHQ Experience" December 11, 2025 5.0 My overall experience with MediaHQ has been very positive, and it has quickly become a valuable part of my workflow. The platform is exceptionally easy to use, which makes tasks like building media lists, sending press releases, and managing outreach feel streamlined and stress-free. The intuitive layout means I can find what I need without wasting time, and the features are practical and well-designed for everyday PR needs. What stands out most, however, is the quality of the customer service. The team is consistently supportive, friendly, and quick to respond, making it easy to resolve any questions that arise. Their hands-on approach adds a lot of value and builds confidence in the platform. While there are a few areas that could be refined, such as more detailed reporting and even broader search capabilities, these are relatively small in comparison to the overall benefits. MediaHQ offers reliability, efficiency, and a genuinely user-focused experience, making it a strong choice for anyone managing media outreach. Pros MediaHQ has quickly become one of my favourite tools thanks to its combination of excellent customer service and remarkable ease of use. The platform feels intuitive from the moment you log in, making it simple to build media lists, distribute press releases, and track engagement without any unnecessary complexity. What truly sets MediaHQ apart, however, is the support team, always friendly, responsive, and genuinely invested in helping users get the most from the platform. Their guidance makes the whole experience even smoother. Overall, MediaHQ is efficient, reliable, and user-focused, making it a standout choice for anyone working in PR or communications. Cons While MediaHQ is a strong platform overall, there are a few areas where I feel it could improve. At times, the search functionality can be a bit limited, especially when trying to find very specific journalists or niche media outlets. Occasionally, some contact information can feel slightly outdated, which means I need to double-check certain details before sending a release. I also think reporting features could be a bit more detailed to offer deeper insights into campaign performance. None of these issues are deal-breakers, but refining these elements would make the platform even more powerful. With how responsive the customer service team is, I’m hopeful these enhancements will continue to evolve over time. Review Source ST Sara T. Marketing and Communications Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "MediaHQ: A User-Friendly, Time-Saving PR Platform with a Highly Supportive Team" February 19, 2026 5.0 MediaHQ is a fantastic tool; it saves you money, time and stress, and is a reliable platform in terms of customer support and GDPR compliance. Pros MediaHQ is honestly the answer to all my PR prayers! It's very easy to use, and the setup and onboarding process are incredibly smooth. The platform allows you to create lists of contacts that are regularly updated and tagged, so you can easily reach out to journalists who cover topics related to your field. This is a massive time-saver, especially for smaller teams, as maintaining internal media databases requires a significant amount of work. In addition, their press release creator is very easy to use, helping you format and send releases to the media efficiently. Also, their team is exceptional, and they really care about their & your work, and want you to succeed. Cons Nothing major has come up so far. I’ve just run into a couple of small technical issues with hyperlinking text in the press release editor, but it might simply be me getting used to the tool. :) Review Source TN Teresa N. Communications Director Automotive Used the software for: 2+ years ### "MediaHQ for all your PR needs" March 9, 2026 4.0 Great product to reach all your media contacts & communicate your message. Support is available should you need assistance. Pros A simple system to use, information at your fingertips, all your media contacts in one place, curated contact lists, and instant results of your releases. Cons No cons to report. Media HQ is always working on ways to improve the user's experience, so the system is not a static programme. Review Source HM Hilary M. Communications and Programming Entertainment Used the software for: 2+ years ### "Powerful Tool, worth the expense if used on a regular basis. " March 11, 2026 5.0 Overall good, testament to the fact that we have gone back to engage them each year for the past 10 years. Pros MediaHQ makes it easier to connect with journalists and get media releases directly to journalist's inboxes. Cons MediaHQ is a very useful tool, but it can be expensive, especially for a small businesses who only use the system at certain times of the year. Review Source NM Nicole M. Account Director Public Relations and Communications Used the software for: Less than 6 months ### "Excellent customer service" February 4, 2026 5.0 I find working with MediaHQ straight forward and very simply to use. The service I received during my recent onboarding was excellent and very supportive. Pros Great customer support; excellent media data base and easy to use for Irish press release distribution; Cons Compared to other media database providers, maybe the dashboard could be displayed in a better way.. Switched from [Agility PR Solutions](https://www.capterra.com/p/93547/Agility-PR-Solutions/) Changed employer who worked with MediaHQ Review Source JL Joe L. Media and Communications Higher Education Used the software for: 1-2 years ### "Media HQ for press release distribution" March 22, 2026 4.0 Overall very positive, the breadth and depth of its contact list is very impressive and makes issuing releases easier. Pros The media database is constantly kept up to date, and the depth of contacts is impressive. I also like the feed on the dashboard keeping users up to date on ongoing events. The platform is very intuitive and easy to use. Cons I'd like to be able to add individual contacts to the recipients of a release, not just my lists but this is a minor point, overall it's very good and user friendly. Review Source KM Kelly M. Marketing and Communications Officer Higher Education Used the software for: 1-2 years ### "Great customer service and easy to use platform" March 18, 2026 5.0 Pros Great onboarding and responsive customer service. Lists are updated regularly and the platform is very easy to use. Cons I haven't encountered any negative aspects of using Media HQ. I find it intuitive and fit for purpose Review Source VR Verified Reviewer Senior account exec Executive Office Used the software for: Less than 6 months ### "Easy outreach " July 17, 2025 5.0 Overall, my experience with MediaHQ has been very positive. The platform offers a comprehensive database of media contacts that’s regularly updated, which makes it easy to target the right journalists and outlets for each story. The interface is intuitive and user-friendly, and features like press release distribution, contact tagging, and list building have streamlined our media outreach significantly. Pros What I liked most about MediaHQ was the ability to quickly identify and connect with relevant journalists and media outlets. The media contact database is well-maintained and easy to navigate, which made targeting much more efficient. Cons Some searches were not always organised by relevancy, which made finding key contacts less efficient. Review Source CP Clair P. Senior Account Manager Public Relations and Communications Used the software for: 1-2 years ### "Media HQ handy tool for PR use" December 10, 2024 4.0 Overall good, i use it on a daily basis and it streamlines our press syndication Pros timesaving and a discovery resource for media contacts, good customer support and training offered. Cons Some of the formatting is a bit clunky and the contact limit of 300 contacts can be annoying. Review Source MKH Mary Kate H. Senior Communications Officer for Clean Coasts Programme Non-Profit Organization Management Used the software for: Less than 6 months ### "Making reaching press contacts quicker and easier" February 12, 2025 4.0 So far so good I have had a good experience with using MediaHQ Pros Easy to use Easy to understand Makes reaching a wide number of press contacts simple and quick to do Cons The copy and paste into the text box from a word document not keeping the original document formatting. The inability to add more than 5 photos to a press release. The function bars on the top of the text bar not scrolling with the screen. Review Source NW Niamh W. Brand and Marketing Executive Non-Profit Organization Management Used the software for: Less than 6 months ### "User-friendly platform" May 14, 2025 5.0 Pros User-friendly platform, multiple useful functionalities and great way to send press releases to contacts in various sectors. Cons At present, there is no optimal send time functionality, however I believe this is something that is being developed. Review Source FL Fortune L. Account Executive Public Relations and Communications Used the software for: Less than 6 months ### "10/10 Service " October 17, 2024 5.0 10/10, the team that set me up were amazing also, in explaining everything Pros Being able to finding industry leaders contact details Cons speed of the system has been up and down having to wait sometimes before you search Review Source AS Amy S. Sr. Communications Specialist Civic & Social Organization Used the software for: 6-12 months ### "One-stop resource for key PR contacts" May 28, 2024 4.0 Pros MediaHQ has been an invaluable resource for our team. We've been able to compile PR lists quickly and easily and it gives us a single point for management of our press releases and versioning. The support team have been quick to respond whenever we've had a question. Overall, it has saved us many manhours of time compiling and managing lists and distributing press releases. Cons We haven't had any major issues. I would like to take more advantage of the AI features that have been introduced. Possibly a little light on some of the trade titles but the customer service team have been very responsive when I've suggested additions to the database. Review Source Response from MediaHQ June 5, 2024 Thank you for your review of MediaHQ. We're thrilled to hear that our platform has been an invaluable resource for your team and that our support team has been responsive to your needs. We appreciate your feedback on the AI features and trade titles. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! RK Rebecca K. Marketing and Communications Manager Entertainment Used the software for: Less than 6 months ### "A Great Product!" June 14, 2024 5.0 Pros Ease of use and automatic updates on contacts so that you can always keep your contacts relevant. I also like the saved lists so that you can save time. Cons Nothing, I like all of the aspects, it does what to says on the tin! Review Source Response from MediaHQ October 24, 2024 Thank you so much for your review of MediaHQ. We're really happy to hear that you find the platform easy to use and that the automatic updates and saved lists are saving you time and keeping your contacts up to date. If you ever need anything or have any questions, feel free to reach out. We’re always here to help! AL Aoife L. Communications & Engagement Manager Non-Profit Organization Management Used the software for: 2+ years ### "Streamlined media management for busy communications professionals " January 19, 2023 4.0 Overall the service itself is easy to use, manage and maintain. Customer service is excellent and training is provided efficiently and effectively. Pros Media HQ reduces the need to build and maintain extensive contact databases on excel spreadsheets and other (potentially confusing) systems. The Media HQ team does that job on your behalf, staying up to date on the comings and goings within the industry, so that you can be assured you're chasing the right journalist for the right story. Cons For small and non-profit organisations operating on tight budgets the cost of the service risks becoming prohibitive, and increases on an annual basis. 'Extras', including additional user licenses, come at a fee, and unless an individual or company is making use of the service on a very frequent basis the value-for-money element needs to be questioned. Review Source Response from MediaHQ March 14, 2023 Thank you for taking the time to share your experience with Media HQ! We're thrilled to hear that our streamlined media management system has helped you stay on top of industry contacts without the hassle of maintaining spreadsheets and other systems. We're glad to hear that you found our customer service and training to be excellent. We believe that providing top-notch support is key to helping our customers get the most out of Media HQ. If you have any other suggestions or feedback, please don't hesitate to reach out to our team. GP Glen P. Communications and Marketing Manager Hospital & Health Care Used the software for: 6-12 months ### "MediaHQ - An honest review" August 16, 2023 4.0 I like MediaHQ, I think it's a very useful tool overall. When looking for the correct personal it is very helpful and saves so much time than having to do this manually. Pros MediaHQ offers plenty of helpful features, but one standout advantage is the media contacts lists. These lists provide a comprehensive and up-to-date database of media professionals and journalists which proves to be a fantastic resource. The ability to search and breakdown these lists into subcategories enhances the usability further. This feature allows you to narrow down your outreach efforts to specific geographic regions for example. ensuring that my message reaches the right audience.Having access to accurate and organised media contact information makes all the difference in our campaigns. Cons One aspect that MediaHQ lacks is the absence of media monitoring capabilities. Unlike some competitors that combine media lists with media monitoring functionalities, MediaHQ focuses primarily on providing an extensive database of media contacts and outlets.While MediaHQ's main strength lies in its comprehensive media contacts lists and the ability to categorise them effectively, the absence of media monitoring is a slight limitation as this is what I would like to see. Review Source FO Fiona O. CEO Mental Health Care Used the software for: 2+ years ### "This product is vital for my company!" February 14, 2023 5.0 Brilliant customer service, easy to use software and a trusted brand Pros I love that it's so easy to use and that I can send out a press release that can reach hundreds of journalists and radio/TV producers quickly. It helps with rapid brand awareness. Cons The media monitoring at a cheap rate would be a good tag-along feature Review Source Response from MediaHQ March 14, 2023 Thank you for your kind review! We're thrilled to hear that MediaHQ has been vital for your company and that you find it easy to use. CM Conor M. Client Executive Public Relations and Communications Used the software for: 6-12 months ### "Media HQ Review" February 13, 2024 4.0 Really good, it doesn't take long to get up to speed with it and is really beneficial for someone who regularly issues press releases Pros Range of contacts available, low rate of bouncebacks on emails, being able to schedule times for press releases. Cons Not much! There are a few contacts who aren't on it that would be useful to have on it but all is largely positive Review Source Response from MediaHQ May 2, 2024 Thank you for your insightful review of MediaHQ. We're thrilled to learn that you find our platform valuable for managing your media engagement effectively. We understand the importance of having a comprehensive database of contacts, and we appreciate your feedback regarding any missing contacts. If there are specific contacts you would like to see added to our database, please don't hesitate to contact our MediaHQ research team at research@mediahq.com. They'll be happy to assist you in expanding our contact list to better meet your needs. DP Donna P. Account Director Marketing and Advertising Used the software for: 2+ years ### "Great service" January 27, 2023 5.0 For contact management and scheduling - it's amazing. Pros Media HQ saves so much time by streamlining list management. Cons There's nothing I don't like, there's some functions I don't use. Review Source Response from MediaHQ March 14, 2023 Thank you for taking the time to leave a review! We're glad to hear that MediaHQ has been a great service for you and that you've found our list management tools to be helpful. We appreciate your feedback and hope to continue providing you with a valuable tool for your PR needs. DW Derbhla W. Communications & PR Executive Non-Profit Organization Management Used the software for: 2+ years ### "Media HQ IMNDA " May 11, 2023 4.0 Generally I have no issue using it.. only what i have stated above but these are not big issues to me ultimately. Pros Generally all the features that I use are pretty helpful. Sometimes I find the search can be a little time consuming. Cons Maybe the saved lists could be updated automatically save having to go in each time and generate new ones. Review Source DN Deirdre N. Bainisteoir Cumarsáide Media Production Used the software for: 2+ years ### "Happy" November 28, 2022 4.0 Good Pros Easy way to distribute press releases. Contacts for many journalists Cons it's a bit clunky to use when creating press releases. Review Source eM eric M. Comms Associate Financial Services Used the software for: 1-2 years ### "Direct and easy way to mass communicate with specific targets" April 28, 2023 4.0 Easy to use and well supported by informed staff Pros Lists and search function is very helpful Cons Where the press release is uploaded/ written can be a bit awkward when copying and pasting from word Review Source Similar Products Featured