# Grafana Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Grafana the right Reporting solution for you? Explore 71 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196036/Grafana-Enterprise/reviews --- Grafana 4.6 (71) [View alternatives](https://www.capterra.com/p/196036/Grafana-Enterprise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Grafana Ease of use 4.2 Customer Service 3.9 ## Pros and Cons in Reviews Krisztián T Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years. “Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters.“ July 31, 2025 CM Christhian M Data ScientistFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “Grafana doesn't implement tracking for each process.“ October 19, 2024 Krisztián T Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years. “Alert configurations are powerful and highly customizable.“ July 31, 2025 Krisztián T Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years. “It is very slow to load in any browser.“ July 31, 2025 Er Avinash P Technical Support EngineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Highly preferred tool for monitoring, log collection and analyse of the events.“ September 10, 2024 SA Sara A EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “some plugins are in beta or don't work as expected“ May 2, 2024 SA Sara A EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “There are additional plugins available to better customize your panel. “ May 2, 2024 Sanchita J Technical Support engineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Little messed up as compare to other products which is available in market.“ October 2, 2024 ## Showing most helpful reviews Showing 1-25 of 71 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sanchita J. Technical Support engineer Information Technology and Services Used the software for: 1-2 years ### "Grafana - Great monitoring tool" October 2, 2024 5.0 Experience was good , using this tool for complete and time to time monitoring of servers utilization and to see the graphs in different phases. Pros \- Easy to see insights of any deployed web server. - Setup is very easy with ease to monitor and high quality visualisation option. Cons Little messed up as compare to other products which is available in market. Review Source TB Tamer B. ProdOps Engineer Retail Used the software for: 2+ years ### "I like it and my company use it heavily " May 12, 2025 5.0 I like my experience with Grafana labs, they could improve the learning process and add courses so we can learn the in and out of it Pros I like Prometheus and especially that it is open source. Also, I like the improvements they have recently made Cons They could improve the documentation of new synthetic monitoring to be informative and help us to implement them in a better way Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Datadog was more expensive, which is why we moved out of it Review Source AN Abhi N. FreeLancer Computer Software Used the software for: 6-12 months ### "My Experience using Grafana" March 29, 2022 3.0 Visualising got easy to manage cloud monitoring services as able to integrate different clouds on the same dashboard. It can be easily configured with most Databases as Relational, Time-Series. The alert system is the most effective one which we can make use of in Grafana to set the Alerts and all. Pros The most I like to have this software used as its free to use and also its an open source software. Grafana consists of various kinds of authenticating methods and security level setup. It has a an alert and monitoring tool which keeps on updating after a threshold value for which is set. It has chances of new developments and API interaction, Creation of new measurements and demonstrating concerning different devices Cons Everything has a limit, as its Limits charts to Time Series, It is not self manageable. The dashboard also has a very limited organisation. The UI isnt that much effective, as its having a very limited designs. It has set its boundaries to time series only, as its not comparitively well organised with respect of other tools in the market such as Power BI etc... Review Source Jurgen V. Energy manager, teacher Education Management Used the software for: 2+ years ### "Review from college - Howest" August 28, 2023 4.0 Grafana was the first visualization tool we used with our students. We are still using it because it makes it possible to explain the whole visualisation process of data. Starting from getting data in a database to make realtime visualizations and error reporting possible. Due to real time visualization of the data, we can make savings in the company. Next to that we can make calculations of optimization possibilities of the campus (heat and electricity) which are very usefull to save more energy. Pros The ease of making visualizations with different data sources (ex. influx DB). Easy to make visualizations of energy datasets. We are visualizing all the energy data of the campus on real time base with Grafana. This is very useful to have an overview of the realtime consumption of the different sites. With Grafana we also implement upper and lower limits. When consumption is to high, we try to lower down the consumption of the different processes, depending of the price. Cons It is hard to make reports with Grafana. For this reason, for making reports we are using other tools and visualisation software. Next to that sometimes updates are making that some visualisations are not possible anymore. But over the time I use Grafana, it keeps getting better. Alternatives considered [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reason for choosing Grafana Easy in use and having nice visualisation options. Review Source Francisco T. Tecnico Computer & Network Security Used the software for: 2+ years ### "Why we have to use Grafana?" February 5, 2024 5.0 It's "The daily tool" to review, server status, service status, backups status. It's the 'must have' tool for viewing the status of servers. Pros It's very easy to mix different data and create different graphs. Now it's possible to make graphs and mix with images, SVG images. All of this in a very intuitive way. Cons It's not possible to make granular permissions in the versions we use. Reason for choosing Grafana It's very simple to use and there are many examples on the website. Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Zabbix gets the data and we use Grafana for visualize. Review Source Praveen Kumar M. DevOps Engineer Information Services Used the software for: 2+ years ### "Grafana: Dashboard for everyone" August 2, 2021 5.0 I am very happy with Grafana and it's dashboard and plotting variations of metricises. Pros In Grafana it's very easy to create the dashboard and plot the data at the same location from multiple resources. It supports many data sources like Prometheus and Influx database. Cons If we need to create custom dashboards, we need to learn JASON language. Alternatives considered [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Grafana Grafana is easy to use and configure for any organisation. It's data plotting matrices are very attractive and eye catching. Review Source VR Verified Reviewer Data Centre Engineering Operations Facilities Services Used the software for: 2+ years ### "Outstanding Real-Time Monitoring Tool for Facility Alarms" July 31, 2025 4.0 Pros Grafana is a great tool for real-time monitoring of critical building alarms. Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters. Alert configurations are powerful and highly customizable. Cons Initial setup requires technical knowledge, especially if you’re connecting it to multiple data streams or legacy BMS systems. Role-based access control could be more granular. It is very slow to load in any browser. Review Source DG Dawson G. Network and Systems Administrator Hospital & Health Care Used the software for: 1-2 years ### "Versatile Visualization Tool - Premade Options Aren’t Always Top Notch" June 5, 2025 5.0 Pros I've very much enjoyed creating dashboards to aggregate data from multiple sources (MySQL, Zabbix, flat file, APIs, etc). Being able to have a central place to easily view data and the history of that data over time has been vitial for decision making as far as upgrading systems, etc. Cons Theres quite a lot of premade dashboards out there, not all are very good. Grafana is quite extensive and that can come with a learning curve Review Source AH Amit H. Technical Support Engineer - devops Information Technology and Services Used the software for: 1-2 years ### "Best Product ever" December 30, 2024 5.0 Awesome! since the application is very user-friendly anyone can learn and get hands on it quickly. Pros 1\. Simple user interface. 2. Functionality. 3. Correctness. 4. Efficiency. Cons 1\. Testability. (finds little trouble while configuration) 2. Security. (multi-factor authentication required.) Review Source Er Avinash P. Technical Support Engineer Information Technology and Services Used the software for: 1-2 years ### "Flexible dashboard and logs collection tool" September 10, 2024 5.0 Highly preferred tool for monitoring, log collection and analyse of the events. Pros Best in collecting logs of the events. Completely reliable in management of notification, time, and alerts. Automated tracking dashboard for instant review. Cons Not easy to start with , tricky panel and features. Review Source CM Christhian M. Data Scientist Financial Services Used the software for: 2+ years ### "Review of Grafana" October 19, 2024 5.0 Pros Grafana is a great tools that helps me get real time track on CPU and memory use when I do my Data Science development. Cons Grafana doesn't implement tracking for each process. It was implemented with Jupyter but it doesn't tell the CPU and Memory used by each notebook that is currently running. Review Source VR Verified Reviewer Developer Computer Software Used the software for: 1-2 years ### "Grafana en mi trabajo" June 13, 2024 5.0 Muy buena, recomiendo 100% para el uso diario y el creado de dashboard para monitoreo Pros la capacidad de armar dashboards compuestos Cons Puede ser que la performance a la hora de usarlo Review Source ÁG Álvaro G. DevOps Engineer Computer Software Used the software for: 1-2 years ### "One of the best analytics and visualization tools that every team should have" September 12, 2022 5.0 We deployed Grafana so we could get insights on all of our environments as well as alerts when something goes wrong. So far it has been doing great and we are planning to develop dashboards for other teams in the company. Pros Although dashboard creation might be difficult at first, once you get to know Grafana, creating pretty and useful dashboards is quick and easy. Being open source is also a great characteristic Grafana is easy to integrate with all the other tools and services your team might have, such as Slack, SQL databases, Elasticsearch databases, etc... Also, the alert monitoring feature is very useful, powerful and easy to configure Cons Grafana is a very complete but complex tool. The initial configuration is complex and cumbersome. Dashboard creation has a steep learning curve (although very short) and the creation of more complex dashboards requires knowledge of JSON. Also, when Grafana can get slow, specially when you try to render a lot of data at the same time (for example, months of 1s granular data) Reason for choosing Grafana We needed to display data, with free software, from different sources other than Elasticsearch and Grafana allowed us to do this in an easier and user-friendly way Review Source MBV Manish Bhandari V. Data Scientist Information Technology and Services Used the software for: 6-12 months ### "Grafana Dashboard review" October 21, 2023 4.0 In the usecase, Grafana was used to visualise and monitor data from different sources Pros It is an open source visualisation and monitoring tool. You can load your data from hundreds of different data sources and can start visualising and monitoring your data. There are many helper plugins available to download that make the experince even smoother. You can also perform basic data manipulation and based on the formatted data, you also get suggestions for visulaisation Cons The one thing that could be improved is the integration with csv files and other file formats. Since the plugin that is available also has limited functionality, any development in this direction would be helpful for many users Review Source VR Verified Reviewer Sysadmin Information Services Used the software for: 1-2 years ### "Grafana nice dashboard to show your metrics" June 17, 2021 5.0 Easy for install with a lot of pluggins for made powerfull graphics Pros This software can connect with a lot of things, like mysql, postgres, zabbix. This made a powerfull tool for develop a nice dashboard to show any type of graphs. Cons You need to know the main principles of the conector you will use. Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) We need superb graphs for our clients. Review Source BK Barnaby K. Lead Software Engineer Gambling & Casinos Used the software for: 2+ years ### "Great monitoring platform" August 9, 2021 5.0 Grafana is brilliant for monitoring. I use it constantly as a quick and easy way to check metrics, system health, and third-party connectivity. Pros Grafana is a great monitoring front-end for surfacing metrics from a variety of sources. I use Grafana on a daily basis to monitor internal systems (e.g. number of WARNs and ERRORs in logs) and also third-party connectivity (e.g. response times). Absolutely invaluable. Cons Once dashboard are set up they're brilliant. My only complaint is that the initial setup isn't particularly intuitive. I guess that's because of the flexibility to pull data from a variety of sources. And if you have a similar example to copy then it's not so bad. Review Source CM Caio M. Técnico em Informatica Information Technology and Services Used the software for: 1-2 years ### "Dashboards impecaveis" January 4, 2023 5.0 Pros Não consigo pensar em outro nome quando o assunto é estilização de dashboards. Gráficos e elementos impecáveis ajudam no monitoramento e identificação dos meus ativos de rede. Cons Não tenho do que reclamar, me atendeu satisfatoriamente. Review Source JJ Juan J. Cybersecurity Application Manager Banking Used the software for: 1-2 years ### "Visualization is everything" December 2, 2021 4.0 It has been a great tool for tracking the performance of some internal tools. Pros You can customize your dashboards as you wish, you can create your own or you can find one from the community. Cons The editor could be a little bit more visual and the UX can be improved. Reason for choosing Grafana We like the features and the look and feel. Switched from [Prometheus](https://www.capterra.com/p/209529/Prometheus/) It consume lots of resources Review Source VB Vincent B. Developer Telecommunications Used the software for: 2+ years ### "Keep en eye on your logs and metrics" July 15, 2021 5.0 Use for our kubernetes service supervision and notification alarming Pros Thank to Grafana loki, we where able to put at the same place our service logs and prometeus metrics. Cons Grafana and Grafan loki are not easy to fine tune, and for a service dashboard you need to setup it your self. Fortunatly, for a majority of known service , an exsiting dashboard eventually already exist as template on grafana site. Review Source VR Verified Reviewer System Engineer Information Technology and Services Used the software for: 1-2 years ### "Grafana : Most customisable dashboard and monitoring software" August 4, 2022 4.0 It's one of the best software you can use to monitor your cluster and create attractive dashboards for the same. Pros Grafana is very customizable and we can make an attractive dashboard as per our needs. Also, we can easily integrate Grafana into our existing software. Cons It's very customizable and that becomes its drawback as users need to spend a lot of time, creating custom dashboards. Alternatives considered [Elastic Security](https://www.capterra.com/p/233875/Kibana/) Review Source VR Verified Reviewer Senior System Administrator Telecommunications Used the software for: 2+ years ### "Delivery standalone grafana server" December 5, 2022 4.0 We use grafana with a SaaS Postgres for make graphs and tables relating to the metrics of some IOT elements Pros its free, but supported by a large community with forum, articles and web siteeasy to deploy and make basic configurationnative support for windows/linux Cons its free, so make complex implementation (HA, failover, multinode) its hard without help Review Source HH Houcem H. CITNSO Telecommunications Used the software for: 6-12 months ### "Powerful data visualization tool" June 26, 2022 5.0 I use Graphana to visualize the operational status of multiple infrastructure components. The dashboards are amazing and the possibilities are endless once you have the relevant data in. The tool is open source and has great community support. Pros Once data sources are connected, Grafana can help visualizing and creating versatile dashboards with multiple widgets. The list of supported data sources is comprehensive and keeps on growing. Many dashboards are also available online, ready for importing in Grafana. Cons Setting the tool and adapting the graphs can be tedious and requires some intimate knowledge of Grafana as well as the data sources. Learning curve can be steep. Review Source MG Merve G. BUSINESS ANALYST Education Management Used the software for: Less than 6 months ### "Monitoring your Services using Grafana" October 24, 2022 5.0 Overall, Grafana has been amazing since I now understand many different elements of Data Vis. Applications. Although the first few months were difficult, everything was worthwhile. Pros When connected to compatible data sources, the interactive visualization tools for the web, such as charts, graphs, and alerts, are appealing to me. Additionally, we may set KPI parameters for our own needs and keep an eye on activity for prod application notifications. Cons Benefits can occasionally turn into negatives. I used to ask my coworkers if they could assist with the SQL query creation so that I could change a table or graph. Query mode is more practical than editor mode, but only marginally. With this feature's upgrade, Grafana could be more advantageous for those who are not as comfortable with SQL. Reason for choosing Grafana As I indicated, employing Grafana has the advantage of being open source, allowing us to customize it to meet our needs. Review Source AS Akshay S. Software Developer Information Technology and Services Used the software for: I used a free trial ### "Great opensource tool for telemetry monitoring" June 27, 2022 4.0 Pros Flexibility in visualizing the graph for different parameters Cons Some missing features on accessibility based on different groups Review Source AP Amitabh P. Technical support engineer Information Technology and Services Used the software for: 2+ years ### "Utilization analysing tool" October 24, 2024 5.0 We are using this to monitor whole infrastructure utilization and it is absolutely helpful to work with. Pros 1\. Impresive graphics and dashboard. 2. With timestamp searching logs and analyzing the scenario is super easy. 3. Rich visualisations from different data sources to understand health metrics. Cons Usage of Grafana is little tricky for new comes. Review Source Similar Products Featured