# Grafana Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Grafana Software - reviews, pricing plans, popular comparisons to other Reporting products and more. Source: https://www.capterra.com/p/196036/Grafana-Enterprise --- # Grafana Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Grafana ## What is Grafana? Grafana Labs provides an open and composable observability stack built around Grafana, the leading open source technology for dashboards and visualization. Recognized as a 2025 Gartner® Magic Quadrant™ Leader for Observability Platforms and positioned furthest to the right for Completeness of Vision, Grafana Labs supports over 25M users and 5,000+ customers—including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom. The LGTM Stack combines Grafana for visualization, Mimir for metrics, Loki for logs, and Tempo for traces. Grafana Cloud, the fully managed offering, accelerates time to value with turnkey solutions for Kubernetes monitoring, incident response, load testing, and more. It features Adaptive Metrics for cost-efficient data aggregation and native OpenTelemetry support. Built on open standards, Grafana empowers teams to visualize and correlate data from any source—without vendor lock-in—whether self-managed or in the cloud. ## What is Grafana used for? [Reporting](https://www.capterra.com/reporting-software/)[Observability](https://www.capterra.com/observability-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/) Top alternative Featured Overall rating Based on 71 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Grafana?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://grafana.com&name=Grafana) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Grafana 4.6 (71) VS. [4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $19 Per Year Starting Price $10 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (71) Ease Of Use 4.2 (191) Value For Money 4.5 (44) Value For Money 4.0 (155) Customer Service 3.9 (44) Customer Service 4.2 (141) ## Grafana alternatives Highest Rated [4.7 (345)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (15,345)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (2,963)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196036/Grafana-Enterprise/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Data Visualization 4.7 (28) 67.86% of 28 reviewers that rated this feature as important or highly important Graphical representation of data Ad hoc Reporting 4.4 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Generate one-off reports that meet information requirements Alerts/Notifications 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Real-Time Reporting 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Active reporting of data and metrics Third-Party Integrations 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Activity Monitoring 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and report on everything that happens within the system or network Grafana 113 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems One-off queries made on an as-needed basis Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Automatically identify unusual behavior Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Track, monitor and analyse information pertaining to specific applications Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Measure the actual bandwidth available on a local network (LAN or WiFi) Define network parameters and threshold settings to monitor network health and take necessary precautions Detect areas where test errors occur Monitor service demand and performance to plan for adequate resources that meet business needs Determine and plan production capacity based on changing demands Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Identify component attributes like servers, hardware, software, and manage relationships across all services Analyze the performance of containers Add customized logos and colors to align with company branding Alter the layout and content of dashboards Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Analyze survey results via statistical testing or crosstabs directly within the software Connect to big data sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Analyze the performance of Databases Track and manage task relationships and dependencies Automatically scan the network for devices and take pre-defined actions upon discovery Access client's system information, including hardware and software configuration, to perform diagnostics Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Generate reports to assess the financial performance of an organization Form predictions based on past and present data/trends Compliant with HIPAA, which sets standards for sensitive patient data protection Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Monitor the IP addresses of the incoming traffic Record and follow the progress of every issue Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Process of distributing a set of tasks over a set of resources, with the aim of making their overall processing more efficient Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks Collects and aggregates data from various systems within the IT environment Collects and aggregates data from various systems within the IT environment Splits and groups log data automatically or according to user-defined rules Automatically renames, resizes/compresses, archives or deletes old or oversized log files Reports specific to marketing and associated campaigns Observe and track the demand, usage, progress or quality of a system, product, or user Monitor networks, websites, or other assets across multiple locations Allows users to manage data from a number of sources Run tests on a network to find the root cause of network issues Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. Tracks and makes accessible data on the health of servers and other network components. Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data Install software updates and bug fixes remotely Filtering incoming messages/alerts and detecting patterns to spot anomalies. Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Monitoring and measurement of relevant metrics to assess the performance of IT resources Create, manage, and track policies and procedures within an organization Predict future data based on historical data sets Arrange tasks based on the level of priority or urgency View and analyze individual requests received by a database Receive notification of issues as soon as they occur Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Identify and orchestrate execution of actions needed to restore systems to optimal conditions Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Set & manage permission levels based on user roles and restrict access to only authorized individuals Identify and analyse the reasons behind accidents Reports specific to sales analysis for trends and strategies Set a time to generate routine reports automatically Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Set and monitor service level agreements to ensure timely response and resolution Internet standard protocol for collecting information about managed devices on a network Allow users to access multiple services after entering their login credentials once Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Information to prevent, understand and identify cyber threats Identifying, analyzing, and mitigating security issues and taking appropriate action to protect systems and data from potential harm Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings Monitor or audit historical and current transactions to analyze customer account activities Review data from past periods to reveal recurring tendencies and predict future performance Take actions to troubleshoot issues for networks, devices, etc. Track the availability time for a designated network or website over a given period of time Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create a virtual version of operating systems, storage devices, or computer network resources Interact with data visualization elements, such as charts and graphs, to drill down into data Detect (and block) vulnerabilities and threats in your applications based on vulnerability information Discover patch statuses and vulnerabilities Collect and analyze traffic data about website visitors An extended application or connector that enables users to perform additional services with their current set of tools Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (71) 4.5 Based on 71 reviews ## Pricing Value for money 4.5 (44) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/196036/Grafana-Enterprise/pricing/) Cloud Pro $19.00 Flat Rate,Per Month Enterprise $25,000 Per Year It includes: - Premium Support - Custom Retention - Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud) - Custom Uptime SLA Value for money 4.5 (44) 4.5 Based on 44 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ MySQL](https://www.capterra.com/p/11482/MySQL/)[ Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[ GitLab](https://www.capterra.com/p/159806/GitLab/)[ Jenkins](https://www.capterra.com/p/171026/Jenkins/)[ Docker](https://www.capterra.com/p/148132/Docker/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (44) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (44) 3.9 Based on 44 reviews ## User reviews Overall rating 4.6 Based on 71 reviews Filter by rating 5(45) 4(24) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Data Centre Engineering Operations Facilities Services ### "Outstanding Real-Time Monitoring Tool for Facility Alarms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 31, 2025 Pros Grafana is a great tool for real-time monitoring of critical building alarms. Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters. Alert configurations are powerful and highly customizable. Cons Initial setup requires technical knowledge, especially if you’re connecting it to multiple data streams or legacy BMS systems. Role-based access control could be more granular. It is very slow to load in any browser. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Dawson G. Network and Systems Administrator Hospital & Health Care ### "Versatile Visualization Tool - Premade Options Aren’t Always Top Notch" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 June 5, 2025 Pros I've very much enjoyed creating dashboards to aggregate data from multiple sources (MySQL, Zabbix, flat file, APIs, etc). Being able to have a central place to easily view data and the history of that data over time has been vitial for decision making as far as upgrading systems, etc. Cons Theres quite a lot of premade dashboards out there, not all are very good. Grafana is quite extensive and that can come with a learning curve Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TB Tamer B. ProdOps Engineer Retail ### "I like it and my company use it heavily " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 12, 2025 I like my experience with Grafana labs, they could improve the learning process and add courses so we can learn the in and out of it Pros I like Prometheus and especially that it is open source. Also, I like the improvements they have recently made Cons They could improve the documentation of new synthetic monitoring to be informative and help us to implement them in a better way Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Datadog was more expensive, which is why we moved out of it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Amit H. Technical Support Engineer - devops Information Technology and Services ### "Best Product ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 30, 2024 Awesome! since the application is very user-friendly anyone can learn and get hands on it quickly. Pros 1\. Simple user interface. 2. Functionality. 3. Correctness. 4. Efficiency. Cons 1\. Testability. (finds little trouble while configuration) 2. Security. (multi-factor authentication required.) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Amitabh P. Technical support engineer Information Technology and Services ### "Utilization analysing tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 24, 2024 We are using this to monitor whole infrastructure utilization and it is absolutely helpful to work with. Pros 1\. Impresive graphics and dashboard. 2. With timestamp searching logs and analyzing the scenario is super easy. 3. Rich visualisations from different data sources to understand health metrics. Cons Usage of Grafana is little tricky for new comes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christhian M. Data Scientist Financial Services ### "Review of Grafana" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 19, 2024 Pros Grafana is a great tools that helps me get real time track on CPU and memory use when I do my Data Science development. Cons Grafana doesn't implement tracking for each process. It was implemented with Jupyter but it doesn't tell the CPU and Memory used by each notebook that is currently running. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Sanchita J. Technical Support engineer Information Technology and Services ### "Grafana - Great monitoring tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 2, 2024 Experience was good , using this tool for complete and time to time monitoring of servers utilization and to see the graphs in different phases. Pros \- Easy to see insights of any deployed web server. - Setup is very easy with ease to monitor and high quality visualisation option. Cons Little messed up as compare to other products which is available in market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Er Avinash P. Technical Support Engineer Information Technology and Services ### "Flexible dashboard and logs collection tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 10, 2024 Highly preferred tool for monitoring, log collection and analyse of the events. Pros Best in collecting logs of the events. Completely reliable in management of notification, time, and alerts. Automated tracking dashboard for instant review. Cons Not easy to start with , tricky panel and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Developer Computer Software ### "Grafana en mi trabajo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Muy buena, recomiendo 100% para el uso diario y el creado de dashboard para monitoreo Pros la capacidad de armar dashboards compuestos Cons Puede ser que la performance a la hora de usarlo Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Software engineer Retail ### "Best Tool for IT metrics" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 21, 2024 My experience has been invaluable, and it is nice to be able to tune it for live alerts and catch issues before users even know about it. Pros The vast amount of components you can configure via code or in Grafana itself makes itself a swiss army knife for reporting and metrics, from API and UI level to server level. Cons It is complex to learn compared to other reporting tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/196036/Grafana-Enterprise/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jira vs Grafana](https://www.capterra.com/compare/19319-196036/JIRA-vs-Grafana-Enterprise)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)