# Inspire Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inspire Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/195805/STX-Software --- # Inspire Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Inspire ## What is Inspire? For 40 years, STX Software has provided award-winning management software and live customer support to thousands of businesses around the world. Inspire by STX helps businesses grow with premiere management tools, including scheduling, text and email reminders, marketing, payroll, integrated credit card processing, reporting, inventory, worker and client apps, and more. Compatible with Mac, Windows, Apple, and Android devices, you have the freedom to manage your business anywhere, any time. ## What is Inspire used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Fitness](https://www.capterra.com/fitness-software/) Top alternative Featured Overall rating Based on 29 user reviews Reviews sentiment Positive 72% Neutral 21% Negative 7% Starting price $59 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inspire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.stxsoftware.com/&name=Inspire) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inspire 4.2 (29) VS. [4.9 (298)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $165 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (29) Ease Of Use 4.9 (83) Value For Money 3.9 (19) Value For Money 4.8 (81) Customer Service 4.4 (28) Customer Service 5.0 (81) ## Inspire alternatives [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month [4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/) Starting price $69.00 Per User, Per Month [4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month [4.4 (1,250)](https://www.capterra.com/p/131057/ZENOTI/reviews/) Starting price $300.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/195805/STX-Software/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. For Salons and Spas 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Specific for use in spas and salons Appointment Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Client Database 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Client Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Point of Sale (POS) 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Inspire 45 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Automated reminders and confirmations for booked appointments and events via text or email Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Platform for customers to directly manage their appointments and profile Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Database of members to track personal information of individuals and families Manage and support multiple locations Book meetings and appointments through a website or digital platform Track and process employee payroll (salaries, wages, etc.) and commissions on sales Manage employee salary processes, data, taxes, and records administration efficiently A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Active reporting of data and metrics Schedule repeating appointments based on a duration of time Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Send promotional campaigns or transactional messages via text messages Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 3.8 (21) 3.8 Based on 21 reviews ## Pricing Value for money 3.9 (19) [View pricing plan details](https://www.capterra.com/p/195805/STX-Software/pricing/) Solo $59.00 Flat Rate,Per Month It includes: - Automated Backups - Data Migration - Live Education - One-on-One Training - Unlimited Support - Unrestricted Access Lite $69.00 Flat Rate,Per Month It includes: - Automated Backups - Data Migration - Live Education - One-on-One Training - Payroll Reporting - Permission Sets - Preferred Service Durations - Resource Scheduling - Unlimited Support - Unrestricted Access - Worker Time Clock Basic $129.00 Flat Rate,Per Month It includes: - Automated Backups - Data Migration - Email Marketing Blasts - Live Education - One-on-One Training - Payroll Reporting - Permission Sets - Preferred Service Durations - Resource Scheduling - Unlimited Support - Unrestricted Access - Worker Time Clock Enhanced $199.00 Flat Rate,Per Month It includes: - Advanced Reporting - Automated Backups - Automated Email Marketing - Data Migration - Email Marketing Blasts - Email Marketing List Builder - Live Education - One-on-One Training - Payroll Reporting - Permission Sets - Preferred Service Durations - Resource Scheduling - Unlimited Support - Unrestricted Access - Worker Time Clock Advanced $259.00 Flat Rate,Per Month It includes: - Advanced Reporting - Automated Backups - Automated Email Marketing - Data Migration - Email Marketing Blasts - Email Marketing List Builder - Live Education - One-on-One Training - Payroll Reporting - Permission Sets - Preferred Service Durations - Resource Scheduling - Reviews - Surveys - Unlimited Support - Unrestricted Access - Worker Time Clock Value for money 3.9 (19) 3.9 Based on 19 reviews ## Integrations [ Clover](https://www.capterra.com/p/226864/Clover/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (28) 4.4 Based on 28 reviews ## User reviews Overall rating 4.2 Based on 29 reviews Filter by rating 5(17) 4(4) 3(6) 2(1) 1(1) Mentioned topic Sorted by most recent KT Kath T. Owner Cosmetics ### "Thanks for the great new software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 17, 2022 Pros The ease of use and great record keeping Cons Adding services for tickets is difficult to understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Melanie E. Nail Shop Owner, Business Execution Consultant Professional Training & Coaching ### "Love this platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 7, 2022 The customer service far exceeds my expectations. Pros I love that the software allows you to plan a pleasurable experience for your clients. It is very robust. It is new and always developing. Cons There are some features that I would like to see such as client photo storage and also a way to use other POS systems. I do not like the way you have to cancel appointments. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I made the switch because although square had some good options that STX did not, I saw the growth and potential in STX. Reasons for choosing Inspire It was sleek and professional Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KY Katie Y. Owner Health, Wellness and Fitness ### "I am SO glad I made the switch after 17 years!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2022 I was an STX desktop user for 17 years and I was hesitant to take the leap to Inspire but I am so glad I did! It is so user friendly and my staff picked up on how to use it so quickly! Inventory is a breeze with this new system and I love that I can access it from my laptop anywhere I want! Pros Inventory is a breeze with this new system and I love that I can access it from my laptop anywhere I want! Cons The only feature missing is being able to see the full schedule on the worker app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Healthcare Hospital & Health Care ### "I like this company and iI wish all happiness for every member on it. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2021 This software improved everything I had problems with them. It has high features. Pros It is very easy to use and I use it to take advantage of my life and work. Cons I feel like to use this software and I advice everyone to use it. It's very easy and useful. Alternatives considered [Amazon S3](https://www.capterra.com/p/174285/Amazon-S3/) Reasons for choosing Inspire Because Amazon is one of the largest and greatest companies in the world and its products are excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LC Lauren C. Assistant Manager Cosmetics ### "Unsatisfied with software" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 4/10 December 29, 2020 Pros What I liked most was being able to always see past transactions and easy to understand. Cons The things i liked least was how it would crash often, not be able to customize a lot of things and couldn't save credit card info easily. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. II Isabella I. Reception Cosmetics ### "STX" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 December 22, 2020 Hard pass. Pros Its easy to use after training for about a month. Cons Its NOT user friendly. It was so difficult to learn how to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Katie D. Operations Manager Retail ### "Katie" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 December 18, 2020 Our business was too large to use the cloud Pros That you could open multiple screens at once Cons That it crashed and when it did you have no way of seeing the books. Also it is difficult to set up open ports for accessing the hub when not on site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH andrea h. OWNER Design ### "Wish it had more options for employees to see booking/client info from the mobile app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2019 Pros Loved how easy it is to navigate my client booking and see everything remotely on my phone. Cons Wish it had more options for employees to see booking/client info from the mobile app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Amanda K. Salon Coordinator Hospitality ### "Perfect for busy salons" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 25, 2019 Pros The customer service is top notch! The support staff is beyond patient and will help to solve any issue or confusions you may have. I never have to wait long for help or answers. Cons Permissions and security measures can make some tasks a little more time consuming. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) We needed something that allowed us to personalize appointment options and double booking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB marissa b. owner Cosmetics ### "A terrible experience for our new business" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 14, 2019 Pros we thought is was best suited for our industry Cons We tried this product for the first few months of our business being open. We had nothing but issues and a huge lack of support on their end to help us solve the problem. Clients were being sent the wrong appintment dates and showing up with no one to take care of them. Our prices and info kept changing so we had to constantly go back in and fix it. It was nothing but issues and costed us so much money which we could not afford as a small business. Finally the President of the company called us to apologize because there seemed to be a 'glitch' in just our program. We lost clients and money over this and were hoping to get some of our money back. We didnt and now are stuck in contracts with their partner companies that will end up costing us thousands over the next couple year. Very disappointing that STX would not reach out to help cover some of the costs their company brought on us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195805/STX-Software/reviews/) Popular comparisons [Aura Salonware vs Inspire](https://www.capterra.com/compare/181855-195805/SalonOS-vs-STX-Software) [Vagaro vs Inspire](https://www.capterra.com/compare/153752-195805/Vagaro-vs-STX-Software)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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