# Page 3 | Narvar Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Narvar the right Warehouse Management solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195787/Narvar/reviews

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Narvar

4.7 (58)

[View alternatives](https://www.capterra.com/p/195787/Narvar/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Narvar

## Showing most helpful reviews

Showing 51-58 of 58 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eric B.  
CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "HORRIBBLE....STAY AWAY!!!!"

June 11, 2021

1.0

Horrible, literally the worst company we have ever done business with.

Pros

There was nothing positive about this experience.

Cons

Sales demo went well but realized during implementation that this did not do as was demoed. The solution requires a double opt-in, so customers must enter their phone number twice for the notifications to work for SMS. This should be a $25/mo app that they try to sell for $5k/year. When we gave notice we wished to cancel, since software did not do as demoed, we were told by \[SENSITIVE CONTENT\] that they would take us to collections if we did not pay the full annual amount, even though we never implemented, and never used with our customers. This is literally the WORST customer experience, I have ever had in all my years of business. Do not walk....RUN AWAY from this company.

Review Source

CS

Carly S.  
Ecommerce Associate Director  
Retail  
Used the software for: Less than 6 months

### "Happy Customer"

December 9, 2021

5.0

Pros

Easy to implement, track analytics and solve multiple customer service issues with tracking orders!

Cons

I think updating the creative should be easier and done without an asset manager.

Alternatives considered

[Malomo](https://www.capterra.com/p/192686/Malomo/)

Reason for choosing Narvar

Best in Class

Review Source

MB

Matt B.  
Director of Digital  
Sporting Goods  
Used the software for: 6-12 months

### "Great option for custom tracking & upselling"

December 2, 2021

5.0

Pros

This software is an amazing plug & play to completely customize the tracking process, while up-selling at the same time

Cons

The software is great, only thing I would add is more post-purchase support like quarterly or b-annual check-ins

Review Source

Paola A.  
manager  
Arts and Crafts  
Used the software for: Less than 6 months

### "enhancing the post-purchase journey for e-commerce businesses"

October 27, 2023

5.0

Pros

Narvar keeps customers engaged by providing real-time tracking and delivery notifications, ensuring that they stay informed about the status of their orders.

Cons

Smaller enterprises with limited budgets might find it costly.

Review Source

LM

Lilla M.  
Digital Marketing Manager  
Retail  
Used the software for: 2+ years

### "Easy to use, customisable shipping tracker"

April 26, 2023

4.0

Pros

The interface is really easy for our team to use when updating content seasonally.

Cons

We're seeing low CTR on our shipping tracker page, but looking at ways we can improve this through testing content featured.

Review Source

RG

Rebecca G.  
Owner Operator  
Music  
Used the software for: 1-2 years

### "Improved productivity "

September 25, 2023

5.0

Pros

The product makes tracking shipments easy! Now I know where packages are each stage of their journey.

Cons

Honestly, I think this is a good software and has been improved. I can't think of improvements that need to be made.

Review Source

KR

Krista R.  
manager  
Retail  
Used the software for: Less than 6 months

### "Just Started"

December 2, 2021

5.0

Pros

track makes for a very smooth user experience. Better than we can offer natively with our ecommerce platform

Cons

nothing so far. have not integrated the returns portion yet

Review Source

RG

Rosina G.  
Digital Optimization Specialist  
Retail  
Used the software for: 1-2 years

### "Narvar User"

November 11, 2021

5.0

Great, customer service is very responsive and quick to update.

Pros

Simple to use, content is easy to set up.

Cons

Need to be able to set up content for a time other than midnight.

Review Source

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