# Klippa DocHorizon Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Klippa DocHorizon the right Artificial Intelligence solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195473/Klippa/reviews --- Klippa DocHorizon 4.8 (31) [View alternatives](https://www.capterra.com/p/195473/Klippa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Klippa DocHorizon Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Hd Hans d Sales Director and Co-OwnerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The software developers of DNA Services B.V. are great fans of the Klippa productsuite and API-kit!“ December 3, 2025 DR David R Web DeveloperHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “At one point, after an API version update, the handling of rotated images (e.g. photos taken at a 90° angle) was not working properly, which affected the extraction quality.“ June 24, 2025 RJ Richard J Product DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “The API was also easy to integrate with and the onboarding process was slick.“ April 9, 2024 LG Letlet G Sales and MarketingRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The software's limited customization options have presented us with the primary obstacle. While the software's features and functionality are compatible with our current procedures, it does not fully support some of our specific requirements and workflows.“ March 1, 2023 ## Showing most helpful reviews Showing 1-25 of 31 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suleyman G. Senior Financial Controller Logistics and Supply Chain Used the software for: 2+ years ### "Another satisfied customer about Klippa DocHorizon" December 4, 2025 4.0 Very satisfied about the onboarding process, overall quality and response time in case of malfunctions. Pros The way that Klippa features are seamlesly integrated in our ERP system. And the decrease in amount of manual repetitive tasks for our end-users. Cons Feedback about wrong extraction results doesn't lead to direct 'visible' improvements in AI model. Therefore we are migrating to our custom enterprise AI Model. Review Source Response from Klippa App B.V December 8, 2025 Thank you so much for the feedback! We really appreciate it. MK Michiel K. Developer Information Technology and Services Used the software for: 2+ years ### "Great company, nice modern product" December 4, 2025 5.0 Good product, nice people, good support, the product does what it has to do. They stay up to date with new features (like AI and the promp builder) Pros Modern product, good recognition of invoices, coc check for company info, AI intergration, the new doc horizon platform where you can build you own document recognition (promp builder). Cons Nothing, great product. They have good support and you always get quick reaction on e-mails and questions. Maybe the only thing is that it somethings takes some time to do the OCR, but I think this is normal. Switched from [Blue10](https://www.capterra.com/p/196698/Blue10/) Easy-er to use, better API, no-user interaction needed Review Source Response from Klippa App B.V December 8, 2025 Thank you for the kind review! We're happy to hear you're satisfied with Klippa. DR David R. Web Developer Human Resources Used the software for: 2+ years ### "Reliable and Efficient OCR Solution for Expense Management" June 24, 2025 4.0 Overall, my experience with Klippa DocHorizon has been very positive. The tool is reliable, easy to integrate, and provides high-quality data extraction from receipts and invoices. It has helped streamline our expense report process and improve efficiency for both our users and our team. Support has also been responsive when needed. Pros What I liked most about Klippa DocHorizon is its accurate and fast OCR and data extraction capabilities. It integrates seamlessly into our SaaS platform and helps us automatically pre-fill expense report forms based on receipt photos submitted by our users. This significantly improves the user experience and saves time for our clients. Cons At one point, after an API version update, the handling of rotated images (e.g. photos taken at a 90° angle) was not working properly, which affected the extraction quality. However, this issue was identified quickly and I believe it will be resolved soon. Review Source Response from Klippa App B.V July 10, 2025 Thank you for your review, David! We're very glad to read that you're happy with our product DocHorizon! EN Eulogio N. IT PMO Project Manager Consumer Goods Used the software for: 1-2 years ### "Klippa OCR " June 9, 2025 5.0 Our relation with Klippa has been, from the beginning, easy and productive. We will surely explore more applications in DocHorizon apart from the OCR. Pros This review is about the legacy API for Klippa OCR: Quality of results and level of support. Our users work has really been made easier thanks to the high quality of Klippa OCR. We strongly recommend this product; we can only imagine that the DocHorizon version is even better. Cons Right now there are no specific points we can discuss here, apart from the fact that we have to move to DocHorizon sooner or later. Switched from [ABBYY Mobile OCR Engine](https://www.capterra.com/p/179956/ABBYY-Mobile-OCR-Engine/) Quality was below acceptance limits and it was very difficult to upgrade. Review Source Response from Klippa App B.V June 11, 2025 Hi Eulogio, Thank you so much for your feedback, it means a lot to us! HD Hans D. Sales Director and Co-Owner Information Technology and Services Used the software for: 1-2 years ### "Strong and fast growing partnership " December 3, 2025 5.0 "Our clients primarily want to focus on what they're good at: running their businesses. Administration is part of the job, but it shouldn't get in the way. Thanks to Klippa's technology, we can now offer them a solution that largely takes that work off their hands. This saves time, prevents errors, and provides greater insight." Pros This is a best practice of a strong and fast growing partnership between two IT-companies. The software developers of DNA Services B.V. are great fans of the Klippa productsuite and API-kit! Cons It works great and we get a lot of support and documentation so we can implement this AI-engine in our software projects and ERP-software Review Source Response from Klippa App B.V December 8, 2025 Thank you so much for taking the time to leave a review! JV Jacob V. Business Analyst Transportation/Trucking/Railroad Used the software for: 1-2 years ### "A trustworthy partner that values personal contact and needs" December 3, 2025 5.0 Happy with our first OCR integration, and currently we are in the proces of upgrading the integration to a more custom build approach. This is because we were very happy with the original integration Pros A trustworthy partner that values personal contact and is able to react quickly on changes and improvements that were required. We visit their office regularly both social and professional. They take the time to listen and that is what I appreciate the most about Klippa. Cons The general financial model for document scanning was not very agile to customize the OCR, but luckily they offer the custom build model that we hope to implement coming year. Review Source Response from Klippa App B.V December 8, 2025 Thank you so much. We really appreciate that you took the time to leave a review! HW Henk W. Software developer Accounting Used the software for: 1-2 years ### "Our DocHorizon experience " December 4, 2025 5.0 The documentation is very good and quality-price performance is sufficient. Support questions are taken into account to and in-time. Pros The quality of recognition of the data is very high. The uptime and performance are also very high. The documentation is of excellent quality. Cons We have one cons. When you get a license on DocHorizon, the SLA is a seperate part of the license. I would expect the SLA is just something you expect within the license and should not be paid seperately. Review Source Response from Klippa App B.V December 8, 2025 Thank you so much for your review. We really appreciate your feedback! DH Dirk-Willem H. Manager Software en Development Information Technology and Services Used the software for: 1-2 years ### "DocHorizon takes document recognition to the next level." December 3, 2025 5.0 Extremely satisfied with the possibilities that the DocHorizon platform offers us and the support the Klippa empoyees gives to our developers. Pros The flexibility to integrate document recognition into our applications. That still amazes not only me, but also our customers. Cons We need to pass on the costs to our customers based on the number of recognitions. The API does not yet fully accommodate this and could be improved in a number of areas. Review Source Response from Klippa App B.V December 8, 2025 Thank you for taking the time to leave a review. We're thrilled to hear you're extremely satisfied with Klippa! BA Bjorn A. CTO Computer Software Used the software for: 1-2 years ### "Great document data extraction tool for pretty much any kind of document" November 10, 2024 5.0 Reliable document extraction tool which is easy to setup with pre-made capturing models. If you want to extract other kind of documents which are not premade, the prompt builder allows you to easily do this. Pros The dochorizon platform is easy to use without getting lower quality. The reliable document capturing tool allows you to extract any kind of data on pretty much any kind of document. Cons The old flow builder used to be hard to use, however they recently upgraded the flow builder and this looks a lot more promising. Review Source Response from Klippa App B.V November 18, 2024 Hi Bjorn, thank you for the great review. We are also very pleased with the recent platform update. We're sure this will make everyone's life a lot easier! BK Britt K. Bubble.io Developer Construction Used the software for: 2+ years ### "Attentive & Helpful" February 6, 2025 5.0 Pros Support team is very helpful & responsive! Cons It was confusing initially to understand that our legacy API with them was not the same as their new platform - but now it's clear & works great. Review Source Response from Klippa App B.V February 10, 2025 Thank you so much for your review! We really appreciate your feedback. Have a great day! AR Andreas R. \- Computer Software Used the software for: 6-12 months ### "Unkompliziert, gutes Preis/Leistungsverhältnis" November 2, 2020 5.0 Pros Gute Dokumentation und schnelle, effektive Kommunikation. Cons Funktioniert reibungslos. Was soll einem dabei weniger gefallen ? Review Source Response from Klippa App B.V November 5, 2020 Vielen dank fur ihre tolle Bewertung. Es freut uns zu horen, dass Ihnen unsere Losung so gut gefallt. Viele Grusse, Team Klippa RH René H. Product Director Accounting Used the software for: 1-2 years ### "Great product" November 1, 2024 5.0 Pros The product was incredibly easy to set up and offers high-quality performance. It enables our customers to scan documents effortlessly while also providing them with useful tips along the way Cons The only thing I could think of would be limited customization options, however these are for rare cases. Review Source Response from Klippa App B.V November 8, 2024 Thank you for your review, René! Your words make our day. We hope to help you for a long time to come! VR Verified Reviewer Co Founder Information Technology and Services Used the software for: 1-2 years ### "Intelligent Document Processing- DocHorizon Platform " October 25, 2024 5.0 Suitable for all size businesses who want to implement OCR for data extraction. Pros Ease To Use. No Code Platform. Easy to implement for customers Cons Pricing. Flow Builder can have real time tracking of tasks getting completed. Review Source Response from Klippa App B.V November 4, 2024 Dear Reviewer, thank you so much for taking the time to leave a review! We truly appreciate your feedback and are grateful for your support. Wishing you a wonderful day! LG Letlet G. Sales and Marketing Retail Used the software for: 6-12 months ### "Is Klippa DocHorizon the Key to Unlocking Your Business's Full Potential? Our Review" March 1, 2023 5.0 The time and money savings that come from automating data extraction and document capture are one of the most significant advantages we have discovered. These tasks used to require a lot of manual labor, but now the software completes them quickly and accurately, allowing our team to concentrate on higher-level tasks that require human expertise. We have also been able to better analyze and comprehend customer trends and behaviors thanks to the increased accuracy of data extraction, which has resulted in more successful marketing campaigns and increased sales.We have discovered that the advantages of utilizing Klippa DocHorizon far outweigh the difficulties, despite the initial setup and limited customization options. We continue to see positive outcomes as we integrate the software more deeply into our workflows. The software has been an essential tool in assisting us in meeting our business objectives and serving our customers more effectively.Overall,It has changed everything for our team, and I'm sure it will do the same for yours. Pros I can say that Klippa DocHorizon has revolutionized our document management procedures. We can now devote resources to other important aspects of the business thanks to the time and money savings alone. We have also been able to better analyze and comprehend customer trends and behaviors thanks to the increased accuracy of data extraction, which has resulted in more successful marketing campaigns and increased sales.The Klippa DocHorizon support team was extremely helpful in guiding us through the process and answering any questions we had along the way, despite the fact that the initial setup and learning curve required some effort. We have discovered that the software's features and functionality are well aligned with our existing procedures, and we have noticed significant improvements in overall efficiency and productivity.Overall,This software has unquestionable advantages, and I am confident that it will continue to be a useful tool for our team in the future. Cons I can say that, despite the software's tremendous advantages for our document management procedures, we have had to overcome some obstacles. The software's limited customization options have presented us with the primary obstacle. While the software's features and functionality are compatible with our current procedures, it does not fully support some of our specific requirements and workflows. We have had to use other software or workarounds to fill in the gaps.We have discovered that the advantages of using Klippa DocHorizon outweigh the drawbacks, despite these limitations. Our overall efficiency and productivity have significantly improved as a result of the time and money savings, as well as the increased precision of the data extraction process. We are confident that the Klippa DocHorizon team is constantly working to improve the software and address user feedback, despite the fact that there are some areas for improvement.In general, We have been able to work around the limitations and continue to see positive results thanks to some creativity and resourcefulness. The benefits of using this software are substantial. Review Source MS Martin S. Product Manager Computer Software Used the software for: 6-12 months ### "Success in using Klippa for our loyalty programm" March 11, 2024 5.0 I'm super happy that we choose Klippa for extracting data from receipts and are looking forward to do even more in the future. Pros The API provides a great way to implement Klippa into our loyalty system. Data extracting is fast and with the newly introduced feedback API we can correct false data directly for further improvements of the model. Also the support team is awesome and solves things quickly and hands on. Cons Training the model and adopting to the response over the first weeks takes a moment, but this is how self learning systems work. Review Source Response from Klippa App B.V March 13, 2024 Thank you for the great review, Martin. Your feedback matters a lot to us! RJ Richard J. Product Director Information Technology and Services Used the software for: 1-2 years ### "Reliable and accurate invoice/receipt data extraction" April 9, 2024 5.0 We have a great relationship with Klippa and they have proven to be a very good partner. Pros Klippa is reliable and on the whole, very accurate. The API was also easy to integrate with and the onboarding process was slick. Cons The nature of receipt data extraction is never perfect given the sheer variation in different receipts. AI is helping to bridge this gap, but the problem remains difficult to solve all of the time. Review Source Response from Klippa App B.V April 16, 2024 Hi Richard, thank you so much for taking the time to leave a review! We really appreciate your feedback. Have a great day! MB Merel B. Controller Non-Profit Organization Management Used the software for: Less than 6 months ### "Klippa voor studieverenigingen" December 3, 2020 4.0 2 jaar geleden zijn wij als studievereniging gebruik gaan maken van Klippa voor de declaraties van bestuurs- en commissieleden. Hiervoor werkten wij met papieren declaratie formulieren. Klippa heeft ons de mogelijkheid geboden om declaraties online in te laten dienen en te verwerken. Dit heeft voor ons vele voordelen opgeleverd; het is makkelijker voor commissieleden aangezien het een kwestie is van een foto maken in de app. Bovendien scheelt het voor mij enorm veel werk aangezien de declaratie verwerken nog een kwestie is van een paar klikken op de knop, i.p.v. handmatig een inkoopboeking moeten aanmaken in exact. Wij zijn er heel erg blij mee en gaan vanaf nu kijken in hoeverre we verder gebruik kunnen maken van Klippa voor het inboeken van facturen. Pros Het is heel snel en makkelijk. Zowel de app als de website zijn heel gebruiksvriendelijk voor zowel de indiener als de verwerker. Voornamelijk vanuit mezelf (degene die de declaraties verwerkt) is het heel makkelijk en snel om de inkoopboekingen in exact online aan te maken via Klippa. Voor mij werkt dat zelfs zo goed, dat wij nu gaan beginnen met het inboeken van facturen via Klippa. De integratie tussen Klippa en exact werkt goed en het is handig dat in de boekingsregel de juiste namen van de grootboekrekeningen staan, terwijl voor de declaratie indiener er een zelf te benoemen categorie te zien is. Dit zorgt ervoor dat de mensen die zelf minder met de boekhouding bezig zijn, toch op een eenvoudige manier Klippa kunnen gebruiken. Cons Bepaalde functionaliteiten werken niet altijd even goed. Bijvoorbeeld het verwijderen van gebruikers werkt bij ons niet goed. Verder is aanpassingen aanmaken in bulk niet heel eenvoudig, aangezien je eerst moet exporteren, dan moet aanpassen en dan weer moet importeren. Dit zijn vrij veel handelingen om te doen. Review Source Response from Klippa App B.V December 4, 2020 Bedankt voor je feedback, Merel! We kijken ernaar uit om jullie verder te helpen op het gebied van factuurverwerking! WV Wilma V. Administrateur Financial Services Used the software for: 1-2 years ### "Klippa, een fijne app" December 2, 2020 4.0 In de beginperiode waren er nog wel eens collega's die moeite hadden met de werking van de app. Inmiddels is de app zo goed ge-update dat er geen problemen meer zijn. Pros Nooit meer bonnetjes kwijt, geen verfrommelde papiertjes en geen ophoping aan het einde van het jaar. Geen uitpuilende ordners meer in de kast. Bonnen gaan gelijk door naar het boekhoudpakket en zijn gekoppeld aan de boeking. Cons De btw wordt vaak niet juist weergegeven in de boekingsregel en moet vaak handmatig worden aangepast door de administrateur voor de bon wordt doorgeboekt naar Exact Globe. Reason for choosing Klippa DocHorizon Direct contact met de juiste medewerker als je belt. Als er aanpassingen nodig zijn in de software dan staat Klippa daar voor open en wordt er ook echt werk van gemaakt. Klippa heeft de mogelijkheid om te koppelen met Exact Globe en dat werkt goed. Review Source Response from Klippa App B.V December 4, 2020 Fijn om te horen dat de app inmiddels bij iedereen bevalt, Wilma! Bedankt voor je review! VR Verified Reviewer Finance Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Prima declaratiesoftware" November 25, 2020 4.0 Pros Prettige ondersteuning, goeie koppeling met boekhoudprogramma (Exact online) en werkt fijn met afletteren van creditcards Cons BTW herkenning kan beter Ontbreken van koppeling keuze zelf betaald vs CC met juiste relaties in Exact online Review Source Response from Klippa App B.V November 26, 2020 Hi, bedankt voor je review en de waardevolle feedback! HH Hessel H. Directeur Information Technology and Services Used the software for: 6-12 months ### "Klippa is eenvoudig en makkelijk te implementeren!" December 2, 2020 4.0 Klippa is een zeer-zeer vriendelijke no-nonsense club en erg laagdrempelig en fijn om mee in contact te treden. De technische know-how is enorm groot en er zitten veel techneuten die heel goed zijn in klant-ondersteuning. Pros Heel erg eenvoudig te implementeren; zeer betaalbare oplossing die eenvoudig is in gebruik. Cons De herkenningsgraad is af en toe echt te laag. Deze herkenningsgraad moet omhoog... Alternatives considered [ABBYY FlexiCapture](https://www.capterra.com/p/177446/ABBYY/) Reason for choosing Klippa DocHorizon Omdat Klippa zeer vriendelijk geprijsd is, dit een 100% Cloud gebaseerd produkt is en omdat deze zeer eenvoudig te implementeren is m.b.v. de API-technologie. Zeer goed integreerbaar in onze maatsoftware oplossing! Review Source Response from Klippa App B.V December 3, 2020 Bedankt voor je feedback, Hessel! IT Ina T. Salarisadministrateur Law Practice Used the software for: 1-2 years ### "Klippa werkt prima" November 20, 2020 5.0 In het algemeen goed. De desktop is stabieler om mee te werken dan de app. De app hapert regelmatig. Ik ga ervan uit dat dit binnenkort is opgelost. Pros Digitalisering van het declaratieproces van onze medewerkers. Cons De app blijft vaak hangen. Werkt nog niet optimaal. Alternatives considered [SRXP](https://www.capterra.com/p/167897/SRXP/) Reason for choosing Klippa DocHorizon De begeleiding en vanwege het feit dat Klippa in Groningen gevestigd is. Dat zijn wij namelijk ook. Review Source Response from Klippa App B.V December 10, 2020 Bedankt voor je review, Ina! De app wordt inderdaad geupdatet, wat de performance erg zal verbeteren. Haperen behoort straks tot de verleden tijd! GS Gabriel S. Product Manager Accounting Used the software for: 6-12 months ### "Klippa has a great OCR solution, and an even better customer service." November 20, 2020 5.0 Klippa has been a very good OCR solution, and their customer service is top notch! Pros It can handle expense lines recognition, which is a very nice feature to have with accounting software integrations. Cons There's very little I don't like about the software. It's far from perfect, but the staff is willing to improve on request, and they are very diligent when assisting with any issues or doubts. Reason for choosing Klippa DocHorizon Klippa is based in Europe, where the majority of our needs for OCR are located. Performed better. Review Source Response from Klippa App B.V November 23, 2020 Thank you for your wonderful review, Gabriel. We enjoy working with you and keep improving our product! DN Doug N. IT Manager Retail Used the software for: 6-12 months ### "I Klippa Da Invoices!" December 2, 2020 5.0 Response was pretty quick. Worked with us for a commercial outcome during our development. Overall very impressed with the product - I would just like to see if we could tweak the API a little more to get another 10% out of it. Pros So easy to extra the invoice data! We had some modifications to our template to improve the response. Most impressive was decoding a hand written invoice. Cons I thought there would be more ability to customise our template Reason for choosing Klippa DocHorizon Seemed to be more tailored to our specific needs which was OCR on invoices. Reality seems to reinforce this expectation. Review Source Response from Klippa App B.V December 3, 2020 Thank you for your review, Doug. We really appreciate your feedback! DN David N. CFO Accounting Used the software for: 1-2 years ### "Powerful and easy to use " December 2, 2020 5.0 Pros Super intuitive to understand both as user and implementer, features are obvious, clear and well structured. Everyone who uses it is a big fan within days, makes everything so simple! Cons We wanted to take all the credit for the app and the white label offer doesn't allow customisation of color schemes, logo looks good though Reason for choosing Klippa DocHorizon Features and pricing (great value for money), excellent support from Team Klippa! Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Excel was time consuming and error prone Review Source Response from Klippa App B.V December 3, 2020 Thank you for your kind words, David. Your opinion matters a great deal to us! SK Sjoert K. Product owner Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Easy to implement OCR API with good support from Klippa AM" October 24, 2019 5.0 Pros Business case easy to make, huge cost savings due to OCR Easy to implement by a skilled developer Good support by Klippa AM Cons Selection process was a bit difficult as there are a lot of options. Not necessarily something I did not like about the software, more the process. Alternatives considered [ABBYY FlexiCapture](https://www.capterra.com/p/177446/ABBYY/) Review Source Response from Klippa App B.V October 23, 2020 Great to hear that everything is fine. Thanks a lot for the review! Cheers, Team Klippa Similar Products Featured