# Auris Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Auris the right Payroll solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews --- Auris 4.3 (101) [View alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Auris Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews VM Violet M Regional Sales ManagerFood & Beverages, 201 - 500 employeesUsed the software for: 1-2 years. “Additionally, Heartland Payroll includes a self-service portal where employees can easily access their pay stubs and W-2 forms, hence saving a lot of time for HR departments.“ April 18, 2025 KG Katherine G ownerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “They withhold when they shouldn't, credits with the state sit in the state for months if not years with many emails back and forth, random credits get returned without explanation for unemployment, and after hounding me to do my ERTC, they neglected to file appropriate forms and did not respond to me for months, until my claim fully expired.“ April 7, 2025 RI Rafael I Administrator AssitantFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “It worked well with integration with our HRIS application and able to connect with auto-deposit payroll payment system to help automating most of the payment process.“ August 19, 2024 DS Dylan S Product ManagerConsumer Electronics, 2 - 10 employeesUsed the software for: 1-2 years. “Its hard to calculate total hours when breaks are included as it splits them seperately.“ January 24, 2025 FA Felix A CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the Comprehensivenes of heartland payroll service it has everything needed included for payroll management the l customer support is topnotch accessibility via web browser from anywhere n is an added feature that I enoy about heartland payroll“ January 16, 2025 SS Sara S Service CoordinatorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “The logging in and out every time did become a but difficult when trying to do things in a little bit of a hurried fashion.“ July 25, 2024 WA Walach A SalesInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Working productivity is boosted after we change to modern timesheets to track billable hours, clock-in and build accurate report for shift scheduling.“ April 16, 2025 AB Ann B OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “That really soured my experience with Heartland and after my contract ended I went forward with another payroll company“ August 25, 2025 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ernest M. Procurement Officer Financial Services Used the software for: 1-2 years ### "My ultimate gem with payroll calculation and benefits administration." October 21, 2024 5.0 Ultimate gem with payroll calculations, benefits administration and direct deposits. Pros Ultimately helps to track employee hours. Exquisitely effective for payroll calculations, benefits and tax setups. Cons Great for state regulations compliance and got no dislike. Review Source Response from Auris Payroll Solutions October 28, 2024 Hi Ernest, thank you for leaving us a positive review! We're glad to hear your payroll needs have been met, especially benefits administration. We're very excited for our continued partnership! NG Neil G. President Hospital & Health Care Used the software for: 2+ years ### "Heartland Payroll" January 22, 2025 5.0 Heartland treats us like a business partner and not like just another client. Pros Heartland staff is very responsive and has helped us integrate with other vendors. Our sales rep, Michael, is very helpful. Any glitches are addressed and we have very few problems. Cons I really don't have anything to add in the Cons section as Heartland's team has treated me well. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Auris Recommendation from trusted partner; sales agent support. I ended up in a crisis situation as previous vendor folded. Heartland delivered and delivered on a very, very short timeline. Review Source Response from Auris Payroll Solutions January 23, 2025 Hi Neil, thank you for leaving us a 5-star review! It makes us happy knowing that our team members have been responsive and helpful. We are very excited for our continued partnership! dS david S. Owner Operator Financial Services Used the software for: 2+ years ### "Started well... " March 17, 2025 2.0 Started good and ended do to heartlands non responsiveness to support or other requests. Pros we used it for years and at the beginning , Heartland provided great service for an affordable cost. Cons time and labor was a separate company and cost. support became poor to non existent over time Review Source Response from Auris Payroll Solutions March 20, 2025 Hi David, we're genuinely sorry to hear about your recent experience with Heartland. Please email your contact details to social@heartland.us so we can get in touch with you directly to make things right. Thanks for your patience and bringing your concerns to our attention. DS Dylan S. Product Manager Consumer Electronics Used the software for: 1-2 years ### "Pretty decent" January 24, 2025 4.0 Pros Its simplistic and easy to navigate. There isn't added clutter to the front end for users allowing them to access their forms and information quickly easily. Cons Time tracking tools could be laid out better. Its hard to calculate total hours when breaks are included as it splits them seperately. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) More affordable than the competitors offerings Review Source Response from Auris Payroll Solutions January 27, 2025 Hi Dylan, thank you for leaving us a positive review! It's great to hear that Heartland Payroll+ has been an easy switch for you to make. Thank you for your additional feedback and we look forward to our continued partnership! FM Floyd M. Executive Associate Accounting Used the software for: 6-12 months ### "Encrypted system " March 12, 2025 5.0 It is a user-friendly interface with a good data encryption system Pros Its data encryption software is the best where no one can access the account. Cons Its good but its little slow but no others challenges am finding Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) It is good just lacks some features and its design i wasn't in love with it Review Source Response from Auris Payroll Solutions March 13, 2025 Hi Floyd, thank you for leaving us a 5-star review! We're glad making the switch to Heartland Payroll+ has been a user-friendly experience. Thank you for your additional feedback and we look forward to our continued partnership! JL Joseph L. Library Director Libraries Used the software for: 1-2 years ### "Expert Payroll Management & Assistance" November 26, 2024 5.0 Pros A wonderfully helpful and thoughtful team of associates. No problem is too small for them, and their responses are quick, thorough, and above all patient. We've worked with Heartland for just over one year and I couldn't be happier. Problems -- mostly on my end -- are resolved to my complete satisfaction. Cons Reports are not intuitive but can be found with a little digging. Our rep is always ready to jump in and help us however. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Lack of timely responses from associates, an uneasy feeling that the reps did not fully understand how important it is that clients be acknowledged in real time. Review Source Response from Auris Payroll Solutions December 5, 2024 Hi Joseph, thank you for leaving us this positive review! We're so relieved that the switch to Heartland Payroll+ has paid off thanks in part to our team members. Thank you for your additional feedback and we look forward to our continued partnership! SW Susan W. Controller Construction Used the software for: Less than 6 months ### "Great Customer Support!" March 11, 2025 5.0 The Staff is very friendly and were very helpful in helping me transition to Heartland Payroll. Pros I like that when I need anything, like a question answered or how to get around the payroll program, I can always reach somebody immediately. Customer service is great! Cons I really don't have any problems with this program. It was very user friendly. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex Flex was becoming unreliable. Our payrolls were not delivered on time Review Source Response from Auris Payroll Solutions March 12, 2025 Hi Susan, thank you for leaving us a 5-star review! We're glad to hear that our Customer Support team is there for you when you need them, especially when switching over to Heartland Payroll+. We're very excited for our continued partnership! VR Verified Reviewer Business Office Manager Financial Services Used the software for: 1-2 years ### "Heartland is Great for Payroll! " July 30, 2025 5.0 Great. I enjoy the representatives and their thoroughness in verifying my credentials, helping with learning the system and recording time. Pros I enjoy the ease in which to complete payroll, notifications of payroll due dates and the team is very friendly and eager to assist. Cons Heartland is effective, however, my company subscribes for self-servicing, so some features we do not take advantage of because our business model. Review Source Response from Auris Payroll Solutions July 31, 2025 Hi there, thank you for taking the time to leave us this positive review! We're so glad to hear that our payroll solutions have been convenient and easy to use for your business. Thanks for shouting out our support team members as well. We look forward to our continued partnership! JA JILL A. HUMAN CENTERED LEADERSHIP COACH Management Consulting Used the software for: 1-2 years ### " A Comprehensive Solution for Growing Businesses with Scalable Payroll and HR Needs" March 16, 2025 5.0 The platform is intuitive and designed with non-technical users in mind, so business owners and HR managers can easily navigate it without needing advanced software knowledge. Pros One of the standout features is the automated tax filing, which ensures businesses never miss a filing deadline. The system handles both federal and state tax filings, including quarterly and annual tax reports, making compliance much simpler. Cons While Heartland Payroll+ offers a degree of customization, certain features, like the user interface or specific HR workflows, might not be as flexible as some businesses would prefer. Review Source Response from Auris Payroll Solutions March 18, 2025 Hi Jill, thank you for leaving us a positive review! We're glad to hear that you find the tax management features useful. Thank you for your additional feedback and we look forward to our continued partnership! WA Walach A. Sales Information Technology and Services Used the software for: 1-2 years ### "A complete payroll package for HR " April 16, 2025 4.0 Pleasant experience with the automatic payroll system. I do not have to spend countless hours to calculate wages manually anymore. Pros It is more than just a payroll software, it also cover our business need for human resource software, time & attendance, and payroll processing. Working productivity is boosted after we change to modern timesheets to track billable hours, clock-in and build accurate report for shift scheduling. Tracking employees hours help to ensure worker is paid fairly by their working hours and reduce calculation mistake when calculating their monthly wages. It also help HR to process time off request by simple click either to accept or not accept the request. All this features is on one platform. Cons Missing training course for HR to learn about the system. It would be more effective if we can sent our HR personnel for face to face training to learn all about the software and its limitation for a better understanding. Review Source Response from Auris Payroll Solutions April 17, 2025 Hi Walach, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! SB Stevan B. IT Executive Consumer Services Used the software for: 6-12 months ### "Amazing payroll operation" April 29, 2025 4.0 Pros Easy access to view my payroll history and information. Can work from smartphone, which is very helpful. Accurate wages calculation and no delay in payment/deposit to my bank account. Overall, I seen a better payroll service/operation after we change to Heartland Payroll. Cons Met the expectation that we need after the payroll operation is handled by professional. For me, I have no complaint or dislike with this software. Review Source Response from Auris Payroll Solutions May 5, 2025 Hi Stevan, thank you for leaving us a positive review! It's great to hear switching to Heartland Payroll+ has improved operations for you and your business. We're very excited for our continued partnership! OO Ochuko O. CEO Information Technology and Services Used the software for: 1-2 years ### "Heartland Payroll+ makes Payroll management easier " February 19, 2025 4.0 Pros Heartland Payroll is a tool that since adopted help us manage payroll processing with proper efficiency and accuracy, its a reliable tool and user-friendly payroll solution, it entails various unique features which benefits the organization policy, its time tracking integration and customizable reports make it a well rounded best tool that suit us, its automates salary calculations, direct deposits and deductions which helps saves time and minimize errors. Cons I have nothing against this software using it, it does what we want with proper efficiency, no cons. Review Source Response from Auris Payroll Solutions February 25, 2025 Hi Ochuko, thank you for leaving us a positive review! We're happy to hear that Heartland Payroll+ has saved your business time and reduced errors. We're very excited for our continued partnership! AJ Adam J. Owner Food & Beverages Used the software for: 1-2 years ### "New Business owner" March 14, 2025 5.0 I have found Heartland very helpful form setting up new employees to actually being able to speak to a representative. Pros Always helpful, as a new business owner I have made a few mistakes, and every time I all the help and fix it. Cons none that I have experienced. I am very satisfied with the whole experience. Review Source Response from Auris Payroll Solutions March 19, 2025 Hi Adam, thank you for leaving us a 5-star review! We're glad to hear that our Customer Support team has been by your side as a new business owner. We look forward to our continued partnership! AJ Amos J. General Manager Real Estate Used the software for: Less than 6 months ### "A payroll management of complete package" February 9, 2025 5.0 I have a pleasant experience using heartland payroll, especially with access to it at anytime and anywhere on my mobile Pros Heartland Payroll offers a comprehensivenes that I really value. it offers everything needed for efficient payroll management. i can remotely access the platform and manage employees' payroll anywhere with my phone , ad the customer support is also excellent Cons I have not experience any negatives in the while that I have been using it Review Source Response from Auris Payroll Solutions February 14, 2025 Hi Amos, thank you for leaving us a positive review! It's important to have access to all things business anywhere, so it's great to hear Heartland empowers you to handle Payroll wherever you are. We're very excited for our continued partnership! XJ Xavier J. Accountant Renewables & Environment Used the software for: 6-12 months ### "Comprehensive payroll software " September 20, 2024 5.0 Helps me to organize payroll efficiently and run reports as needed. It simplifies my payroll processing and easily direct deposits employee pay. Pros I love the reports and analytics features and the payroll dashboards. Cons I don't like how sometimes it takes a while to get some updates done. Review Source Response from Auris Payroll Solutions September 26, 2024 Hi Xavier, thank you for leaving us a 5-star review! We are glad to hear that Heartland reporting & analytics have been helpful for you and your business. We appreciate your additional feedback and look forward to our continued partnership! MN Michael N. CEO Real Estate Used the software for: Less than 6 months ### "payroll management with ease and accuracy " February 9, 2025 5.0 smart and responsive customer support with great features which makeall the difference Pros I like the simple interface and all the features are relevant for managing payrolls easily and effectively without any singifivant error Cons I didn't encountered any in my experienc with heartland payroll Review Source Response from Auris Payroll Solutions February 14, 2025 Hi Michael, thank you for leaving us a 5-star review! It's good to hear the Heartland Payroll+ is easy to use and you've received fantastic customer support along the way. We're very excited for our continued partnership! Ava H. Staff software engineer Computer Software Used the software for: 1-2 years ### "Streamlined Payroll Processing" November 17, 2024 5.0 It is a great tool for small businesses looking to simplify payroll management and compliance. Pros I used it to manage payroll for my team, and it made everything from direct deposits to tax filing incredibly simple. Cons The interface could be a bit more intuitive for new users, but once I got used to it, processing payroll was quick. Review Source Response from Auris Payroll Solutions November 25, 2024 Hi Ava, thank you for leaving us this positive review! It's great to hear Heartland Payroll+ has helped streamline your business' payroll needs. We appreciate your additional feedback and we look forward to our continued partnership! EF Emerald F. CEO Cosmetics Used the software for: Less than 6 months ### "payment management made easy " January 2, 2025 5.0 having a system that helps you automate stafss payment in a non tech industry is a big bonus. heartland payroll delivers this and more from payment automation to tracking of human capital I didn't have to employ more staff to handle all this with the help of heartland payroll Pros Ny favorite feature is heartland is the easy access my employee have to the basic feature through the mobile app with this all my staff could acess the software at no extra cost other features that made the software special is the workable interface, customizable dashboard and their professional customer service Cons No even one feature to dislike heartland payroll is a complete package and I wll continue using it Review Source Response from Auris Payroll Solutions January 9, 2025 Hi Emerald, thank you for leaving us a 5-star review! It's great to hear how Heartland Payroll+ is making a difference for you and your employees. We look forward to our continued partnership! NG Nishmitha G. Accounting Manager Renewables & Environment Used the software for: 6-12 months ### "Good payroll platform " August 12, 2024 5.0 It helps me solve all my payroll deduction and it's very accurate and easy to read. Pros I like that it offers the ability to import data into payroll batches which increases the efficiency of payroll processing. Cons The cost is a bit pricey otherwise it's very easy to navigate and customer service is very responsive. Review Source Response from Auris Payroll Solutions August 14, 2024 Hi Nishmitha, thank you for leaving us a 5-star review! We're glad to hear our payroll platform is easy to use and efficient for your business needs. We appreciate your additional feedback and we look forward to our continued partnership! James L. Recruitment Consultant Staffing and Recruiting Used the software for: 2+ years ### "Heartland Payroll+ is our secret weapon for finessing HR and payroll operations." July 12, 2024 5.0 We are been able to achieve a very successful HR and payroll experience with Heartland Payroll+. It provides us with all the right tools we ever need to streamline our HR operations from the initial stage of recruiting up to the very last one. It also has a very competent payroll tool that makes payroll processing such an easy and effective task for us. Pros Heartland Payroll+ has offered us an automated payroll processing function that help us to run payrolls precisely without any errors. It has made recruiting very simple by offering us a safe vault to assemble all candidates information. It provides us with in-depth reports that allows us to track our recruiting process from start to the end. Heartland Payroll+ has an incredible time tracking tool that keeps us always right on schedule. Cons Heartland Payroll+ support team is easy to reach and has helped us attain a very flawless experience. No hate towards it or any of its features. Review Source Response from Auris Payroll Solutions July 29, 2024 Hi James, thank you for leaving us a 5-star review! We’re glad to hear that Heartland Payroll+ has made HR operations easier for your business and our customer support team has been a helpful part of your experience with us. We look forward to our continued partnership! AG Asnath G. Accountant Renewables & Environment Used the software for: 6-12 months ### "Very user friendly and intuitive payroll management software " August 2, 2024 5.0 The interface is easy and intuitive to use and allows me to store all of my paystubs in one place so i can check back on different pay periods. Pros I like that i can process payroll,print checks and run reports by myself. Easy to navigate and customer service is fast and responsive. Cons So far i have no complaints about the product. Review Source Response from Auris Payroll Solutions August 8, 2024 Hi Asnath, thank you for leaving us a 5-star review! We're glad Heartland Payroll+ has been easy to use for you and your business. Thanks for shouting out our Customer Service team, too. We're very excited for our continued partnership! RO Rosemary O. Human Resource manager Information Technology and Services Used the software for: Less than 6 months ### "The heart of every HR my review in Heartland payroll" October 28, 2024 5.0 we used Heartland Payroll+successfully and it gave us exactly what my company HR needed with its smooth and cost effective operation Pros Heartland payroll helped me to manage my hr onboarding from recruitment to final phase, I also like how efficient the payroll processing is, heartland payroll data management is secure and safe for important files Cons I couldn't find any con in Heartland payroll so far it's been working real good Review Source Response from Auris Payroll Solutions November 8, 2024 Hi Rosemary, thank you for leaving us a 5-star review! We're glad to hear that your HR needs are being met from recruitment to payroll processing. We're very excited for our continued partnership! KM Karatina M. Finance Director Automotive Used the software for: 1-2 years ### "Heartland Payroll+ Is an Impactful Payroll Management Tool" July 18, 2024 5.0 I am glad because the experience we have with Heartland Payroll+ has been sensational due to its powerful features. Pros Heartland Payroll+ has been an incredible and impactful payroll management solution. It has comprehensive features that are so accurate. Cons All the features of Heartland Payroll+ have been meeting our expectations. Review Source Response from Auris Payroll Solutions July 24, 2024 Hi Karatina, thank you for taking the time to leave us this positive review. We’re happy to hear we’ve positively impacted your business’ payroll management. We’re very excited for our continued partnership! MH Meline H. Marketing Assistant Education Management Used the software for: 1-2 years ### "Payroll software done right" August 2, 2024 5.0 Pros Work very well with our HRIS system really make me happy. It is mostly because Heartland is easy to integrate and solved every issues that we had in managing payroll and payment. All the data is secure and has no issues. Cons Nothing to dislike. All the tools and features met our expectation and what we need from a payroll software. Review Source Response from Auris Payroll Solutions August 8, 2024 Hi Meline, thank you for the taking the time to leave us a review! We're happy to hear that your payroll needs have been met by Heartland and we look forward to our continued partnership! JI Jervis I. Finance Director Education Management Used the software for: 1-2 years ### "Accurate and Significant Payroll Processing Approach " June 30, 2024 5.0 Heartland Payroll+ equips companies with quality payment mechanisms, where all employees get their money on time. Further. Heartland Payroll+ has speedy processing power, which saves on users time. Pros Heartland Payroll+ makes the process of payroll successful, where all the allocances are well included and payments are made ASAP. Heartland Payroll+ has quality communications solution, that gives users satisfaction and confidence. Heartland Payroll+ is secure, and intruders are captured before they mess with the system. Cons Heartland Payroll+ is systematic, with quality features and no complaints experienced. Review Source Response from Auris Payroll Solutions July 8, 2024 Hi Jervis, thank you so much for taking the time to leave this review! We're so glad to hear that your payroll experience with Heartland has been easy and efficient for your company. We're very excited for our continued partnership, and we look forward to serving your business needs! 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