# cybersource Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about cybersource Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more. Source: https://www.capterra.com/p/195/cybersource --- # cybersource Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) cybersource ## What is cybersource? Cloud-based solution that efficiently processes credit cards, private label cards, procurement cards, electronic checks, and ACH payments. ## What is cybersource used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Financial Risk Management](https://www.capterra.com/financial-risk-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for cybersource?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.visa.com&name=cybersource) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### cybersource 3.8 (5) VS. [4.6 (3,304)](https://www.capterra.com/p/123889/Stripe/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (5) Ease Of Use 4.5 (26,261) Value For Money 3.3 (4) Value For Money 4.4 (20,123) Customer Service 3.0 (4) Customer Service 4.2 (20,380) ## cybersource alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Venmo](https://www.capterra.com/p/222572/Venmo-/) [4.7 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/222572/Venmo-/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) [4.7 (2,670)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/) [View all alternatives](https://www.capterra.com/p/195/cybersource/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. ACH Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Activity Dashboard 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Transaction Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities Access Management Control and manage access to company resources Activity Monitoring Track and report on everything that happens within the system or network Activity Tracking Track and document all activities across devices, networks, and other systems cybersource 39 features Control and manage access to company resources Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and report on everything that happens within the system or network Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Verify the identity of users/devices to enable secure access Create, manage, and send invoices or bills to customers Detection of fraudulent checks to prevent financial losses Track and manage adherence to policies for any service, product, process, or supplier Import, collect, and capture data from multiple sources Import and export data to and from software applications Ability to handle large datasets Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Process of checking different types of data for accuracy to avoid errors or inconsistencies Accept and process credit/debit card transactions Electronically collect payments for goods or services Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems Approve legitimate financial transactions after reviewing for fraud or other risks Identify and prevent suspicious activity Transactions that typically involve face-to-face interactions between the payer and the payee Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Accept and process online payment transactions Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Receive notification of issues as soon as they occur Receive data and information in real time Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Get Advice We can help you find the software with the features you need. Features 4.0 (5) 4.0 Based on 5 reviews ## Pricing Value for money 3.3 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.3 (4) 3.3 Based on 4 reviews ## Integrations [ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (4) 3.0 Based on 4 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(3) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent CC Chasady C. Business Analytics Manager Publishing ### "Cybersource Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 I have been using it for years and have always found that it meets the needs of our business and is easy to navigate and search so very user friendly. Pros It's very user friendly, allows quick access to the information needed to confirm payment status, and provides great detail when a payment declines. Cons The 2-step authentication with login is a bit frustrating, but I understand it's for security. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Connie T. Chief Financial Officer Museums and Institutions ### "Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 8, 2019 Very very frustrating. Pros For customer service - nothing. They have been a nightmare the entire time I have been dealing with them. Cons Customer Service is horrible. Today I was told that there is a 24 - 48 HOUR!! response time to address my billing issues. This is unacceptable. Reasons for choosing cybersource See above. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User E-commerce Fraud and Payments Management Internet ### "Complete Payment Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 20, 2019 Pros What I like more about CyberSource is that provides all the information you might need regarding the payment transactions and it is presented in am organize way so it is pretty easy to find what you are looking for (status, payment method etc) The option of the filters to find a transaction might seem overwhelming at first but the are very handing when having to look for transactions with just partial leaves of information. CyberSource also allows to create advance rules (country based, amount, velocity) and they are very simple to set. Cons The only down side I have encountered so far (but it is the same in all the payment platforms I have work with) is that there is no easy way to download/get the data of transactions older than 6 months. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Carla B. Team Lead Chargeback Support Leisure, Travel & Tourism ### "Great Payment Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 19, 2018 overall experience is it's user friendly very easy it's new interface for reporting is fantastic. Pros It's easy to use, easy to search historical transactions. Cons One of the cons of this software is that it does not allows refunds to be processed past 6 month from the transaction date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rachel W. Owner and Artistic Director Performing Arts ### "Beware of the processor" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 13, 2018 Terrible experience. Better Business Bureau rating are terrible as well. Wish I had know before switching to them. Pros The only thing I have to say that would be slightly positive is that it was easy to set up. Cons They will say that they can save you money when you switch to them. They are not. There is fees for everything, including a terminal to use their product. They also make you sign a contract for both, which will not be clearly stated by your rep. When you have finally had enough of Cybersource, you will be charged hefty fees from both Cybersource and their terminal. I was only notified of Cybersource's termination fee. Now my representative with not answer back, even to give a copy of the contract stating this. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)