# Page 9 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/194565/TeamViewer/reviews

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TeamViewer ONE

4.6 (11619)

[View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 9 - Reviews of TeamViewer ONE

## Showing most helpful reviews

Showing 201-225 of 11619 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RS

RICARDO S.  
Sales Representative  
Computer Software  
Used the software for: 2+ years

### "The right remote connection."

February 28, 2025

5.0

It is a very secure way to connect to a remote computer and super easy.

Pros

The transparency of the software, it seems like you are actually on the remote computer.

Cons

Everything is good with this reliable software.

Review Source

Response from TeamViewer

March 12, 2025

Hi Ricardo, Happy to hear about your experience with TeamViewer. We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/. Have a nice day! Valeria/TeamViewer

CO

Chloe O.  
Admin  
Accounting  
Used the software for: 1-2 years

### "Support your company "

January 17, 2025

5.0

See how easy it is to create a secure support experience for your company.

Pros

Team viewer has now got AI involved making it easier to work remote

Cons

The security of the app needs updating a-bit more

Review Source

Response from TeamViewer

January 23, 2025

Hello Chloe, Thank you for sharing your thoughts with us. We´re thrilled to read that you liked our AI feature and that you enjoy the whole experience. We wish you a nice day. Valeria7TeamViewer

PT

Paul T.  
Director  
Computer Networking  
Used the software for: 2+ years

### "Teamviewer... its ok"

January 6, 2025

4.0

Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate the newer interface

Pros

The software is very stable and very easy to use. I generally have less issues with TeamViewer than other remote desktop software.

Cons

New update I find not as good as previous versions

Review Source

Response from TeamViewer

January 8, 2025

Hello Paul Thank you for your review. it means a lot for us! Happy to hear that you find TeamViewer easy to use and stable. We understand how challenging it can be when changes are made so we would like to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day, Valeria/TeamViewer

CB

Caitlyn B.  
Office Administrator  
Construction  
Used the software for: 2+ years

### "Great Program"

March 6, 2025

5.0

Pros

Its great for working remotely. I really enjoy the ability to work from home when needed and not having to pay high prices for a subscription.

Cons

Its a little glitchy, sometimes the connection fails, but its quick to reconnect.

Review Source

Response from TeamViewer

March 13, 2025

Hello Caitlyn, Thank you so much for your review and for sharing your experience If you encounter connection difficulties, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. Also, resetting the devices and, if it´s possible, resetting the WiFi could solve the issue. Therefore, we would like to invite you to click on the following link where you will find a user´s guide https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer

JB

Justin B.  
Business Owner Operator  
Information Technology and Services  
Used the software for: 2+ years

### "Teamviewer, my remote access software of choice"

January 1, 2025

5.0

My experience with TeamViewer has been all positive. From what I recall it has never failed me - even in situations where other remote software hasn't worked well.

Pros

Works reliably. I use this software regularly. When working with other companies, they have required that I use other software - I've found none of the alternatives work as reliably as TeamViewer. When it comes to remote access software, my first choice will always be TeamViewer.

Cons

It would be even better if the yearly subscription price was a little lower.

Review Source

Response from TeamViewer

January 8, 2025

Hello Justin, Thank you for your positive review and for sharing your thoughts. We are thrilled that you chose us as your favorite remote access solution! We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from all the features available in TeamViewer: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer

aS

ahmed S.  
enterprise fixed solutions sr manager  
Telecommunications  
Used the software for: 1-2 years

### "amzaing experience"

October 31, 2024

5.0

Remote Management does a great job of managing your offsite systems, patch management, and organizing your systems, which makes remote access a breeze.

Pros

flexibility, easy to use user interface features

Cons

itt helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop

Review Source

Response from TeamViewer

December 18, 2024

Hello Ahmed, Thank you for your review. We are thrilled to read that you had an amazing experience and that you liked especially our Remote Management option. We would like to take the opportunity to invite you to click in the link below where you will find our knowledge base with lots os useful information: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best!! Valeria/TeamViewer

LC

Lorenzo C.  
Studente  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Recensione Teamviewer da studente"

December 14, 2024

5.0

Pros

Mi capita di utilizzare questo software ogni tanto e devo dire che è quello con cui mi sono trovato meglio all'interno di questa categoria. La grafica è strutturata bene oltre che essere molto semplice e intuitiva. Una volta eseguito l'accesso ci sono diverse modalità di connessioni al dispositivo da remoto anche queste davvero semplici. Inoltre la fluidità della trasmissione è davvero ottima a differenza di altri programmi che, nonostante utilizzassi una connessione a 200 Mbps, gli FPS erano veramente bassi e dovevo controllare il pc da remoto con la trasmissione a scatti

Cons

Non ho trovato particolari lati negativi all'interno del programma

Switched from

[Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/)

Ho già scritto una recensione su questo programma, i difetti principali sono: la grafica poco moderna e intuitiva oltre la scarsa qualità di trasmissione remota

Review Source

Response from TeamViewer

January 14, 2025

Hello Lorenzo, Happy to hear that, as student TeamViewer helps you in your activities. We take the opportunity to invite you to click on the following link where you will find a guide for the new interface so you can benefit of a more complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

VR

Verified Reviewer  
Accountant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "My TeamViewer review "

January 30, 2025

5.0

Pros

It's easy to use and simple to learn. Very reliable performance.

Cons

Connectivity issues on one end affects overall performance

Review Source

Response from TeamViewer

March 4, 2025

Hello TeamViewer User, We are happy that you chose us as your remote access solution and that you find it easy to use and simple to learn. However, we take the opportunity to invite you to click on the following link where you will find a guide for the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. All the best! Valeria/TeamViewer

SR

Sara R.  
Attorney  
Legal Services  
Used the software for: 2+ years

### "TeamViewer Remote: Essential Tool for Remote Computer Access"

January 16, 2025

5.0

Great experience for resolving team issues where you have to share your desktop/ screens and navigate together. User-friendly and easy to use.

Pros

It is an easy way for your team members to get remote access to your devices and share screens. I had an IT issue at work and needed a coworker to access my device remotely and view my screen to help me fix it. TeamViewer was essential for resolving it.

Cons

Nothing. I had no issues with the software.

Review Source

Response from TeamViewer

January 17, 2025

Hello Sara, Happy to hear that you consider TeamViewer an essential tool Also, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from the whole TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Vanessa W.  
Operational Finance  
Construction  
Used the software for: 2+ years

### "The Ideal Solution for the Anticipated Moment"

August 14, 2024

5.0

It helps me with technical support and allows easy access to devices without the need to be physically present. It also promotes teamwork by facilitating the creation of future projects, allowing everyone to share their ideas through a single presentation.

Pros

I love using TeamViewer Remote when I need technical help and don’t have someone from the team nearby. This way, it allows technical support to be managed remotely. Additionally, it has made online meetings with superiors much easier.

Cons

I have nothing negative to say about TeamViewer Remote; I find it excellent in every aspect.

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "TeamViewer review"

January 26, 2025

5.0

Pros

I like that it can be used on any platform (Cross-Platform)

Cons

Some times there are some connection issues, and it requires fast internet connection

Review Source

Response from TeamViewer

January 30, 2025

Hi TeamViewer user, We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. We take the opportunity to invite you to click on the following link where you will find a user's guide for the new interface so that you can enjoy the complete TeamViewer experience https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer

AKT

Aung Ko T.  
IT HelpDesk  
Computer Software  
Used the software for: 2+ years

### "Cross-Platform Capabilities But Expensive for Businesses"

October 18, 2024

4.0

I have experience 2 years with Team Viewer.

Pros

Team Viewer works on multiple such as windows, linux, macOs, android and ios.

Cons

Team Viewer is expensive for larger team. So, the cost of Team Viewer for business can be high.

Review Source

Response from TeamViewer

December 18, 2024

Hello Aung Ko, We are happy to hear that TeamViewer helps you in your work, especially because it runs on multiple platforms, which we believe you appreciate. About the cost we would advise you to call our support team y order to discuss price possibilities. For contact details please click in the following link: https://www.teamviewer.com/es/global/support/customer-support/ Likewise, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer

IB

Ian B.  
Prevention Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Get Connected with TeamViewer Remote"

October 14, 2024

4.0

It helped us connect with support sessions for better trouble shooting.

Pros

It was easy to find the URL to connect to remote session.

Cons

There was a download needed for it to run.

Review Source

Response from TeamViewer

December 18, 2024

Hello Ian, We are pleased to read that TeamViewer helps you to connect to a remote device for better troubleshooting. We take the opportunity to invite you to click on the following link, where you will find a user´s guide for the new TeamViewer interface https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer

PT

P T.  
acct payable  
Apparel & Fashion  
Used the software for: 2+ years

### "Stable and easy to connect"

February 20, 2025

4.0

Pros

Once it is connected it is very stable. It works well when I travel to oversea.

Cons

The service is getting expensive for single user.

Review Source

Response from TeamViewer

March 6, 2025

Hi P, Thank you for your rating. We are happy that you are using TeamViewer to work overseas! Wish you a great day and all the best. See you soon! Valeria/TeamViewer

DV

Dario V.  
Web Devolper, Network Specialist  
Program Development  
Used the software for: 1-2 years

### "Da avere assolutamente "

December 13, 2024

5.0

Facile utilizzo, indispensabile, leggera e fluida

Pros

Mi é piaciuta molto, direi indispensabile per chi come me ha difficoltà a raggiungere sul posto i clienti e sistemare qualsiasi problema. Molto fluida e intuitiva!

Cons

Per ora non ho trovato aspetti negativi, semmai dovessi trovare qualcosa che non mi piace modificherò la recensione

Review Source

Response from TeamViewer

January 15, 2025

Hi Dario, Thank you for sharing your experience with us. We are happy to see that you consider TeamViewer a must have and you find it very fluid and intuitive Wish you a great day and all the best. Valeria/TeamViewer

JC

Jim C.  
Adminstrator  
Medical Practice  
Used the software for: Less than 6 months

### "A short review of TeamViewer Remote for my own home use."

May 5, 2025

3.0

Overall I like the software but it does have a few bugs that need to be worked out. I will give it 6/10 and maybe recommend it to people if the price is better.

Pros

It's a software that is very convenient for people to work on 2 different workstations remotely; it's especially helpful for people who work remote at home.

Cons

It seems like the connections can be erratic at different times in the day; possibly due to internet traffic at different time of day.

Review Source

Response from TeamViewer

May 14, 2025

Hi Jim, We are happy that you are using TeamViewer to work remotely from home. Wishing you a great day and all the best. Valeria/TeamViewer

ML

Marco L.  
Mr  
Accounting  
Used the software for: I used a free trial

### "TeamViewer Is good but expensive "

January 30, 2025

3.0

Remote assistance to my customers, but Need to pay a lot

Pros

Good but expensive, maybe can give more options for free

Cons

Reliability, people like It but there Is no more free connection

Review Source

Response from TeamViewer

March 4, 2025

Hi Marco L, Thank you for your rating. We are happy to see that TeamViewer is helping you in your daily job with your customers. We recommend that you contact our sales team, where you can explain your needs, and they will offer you the type of license that best suits your requirements. For contact details: https://www.teamviewer.com/en/global/support/customer-support/ Wish you a great day and all the best. Valeria/TeamViewer

nS

natasha S.  
housekeeper  
Computer Games  
Used the software for: I used a free trial

### "easy to use "

March 15, 2025

5.0

Pros

i use TeamViewer for meeting with different companies

Cons

none everything is fine i had no problems with it

Review Source

Response from TeamViewer

March 17, 2025

Hi Natasha, Thank you for your review We are glad TeamViewer makes your life easier helping you meet companies remotely. Wish you a great day and all the best. Valeria/TeamViewer

AD

Alessio D.  
Consulente  
Marketing and Advertising  
Used the software for: 6-12 months

### "Leader del controllo remoto?"

March 9, 2025

4.0

Tutto sommato buona, è stata utile per un lungo periodo.

Pros

La comodità di collegarsi da remoto in maniera semplice

Cons

Mi rallentava il computer e ogni volta bisognava cambiare codice.

Review Source

Response from TeamViewer

March 13, 2025

Hello Alessio, Happy to hear about your positive experience with TeamViewer. To avoid slowness in your computer we suggest you close those applications that are not necessary during the connection to see if it helps. We take the opportunity to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

KT

Kaosha T.  
ROI SPECIALIST  
Hospital & Health Care  
Used the software for: 6-12 months

### "Like it but not love it "

January 18, 2025

3.0

Pros

I like the ability to be able to easily give access to other parties. When I’m having issues with my computer, and IT needs to interfere it’s so easy.

Cons

This app is very slow and sometimes doesn’t load. On top of that sometimes it freezes when you try to exit it out of control mode.

Review Source

Response from TeamViewer

January 23, 2025

Hello Kaosha, Thank you for your feedback; it´s very important for us. We truly regret to read about your experience with TeamViewer and that you experienced slow connection and even freezing. In cases like this, we suggest ensuring both sides have the latest version of TeamViewer available on our website. If this is the case, resetting the devices and, if possible, resetting the WiFi could also solve the issue. Therefore, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer

JG

Johan G.  
Application Specialist  
Computer Software  
Used the software for: 2+ years

### "Great for customer support!"

July 26, 2024

5.0

We are using this all the time for support to our customers. Installed on around 500 clients and using it daily. Never any problems.

Pros

It works on every platform. It's fast. Filetransfer works good.

Cons

Could be easier to share the connections in a team. The connections should be for the whole company or for groups by default, not needed to share from one user to all otehr users.

Alternatives considered

[UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)[BeyondTrust Remote Support](https://www.capterra.com/p/86962/Bomgar/)

Reason for choosing TeamViewer ONE

It was the best option for us. Everything we need is working great.

Switched from

[UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[DANAConnect](https://www.capterra.com/p/166738/DANAConnect/)

It's just better and better connection manager.

Review Source

Response from TeamViewer

August 26, 2024

Hello Johan, Thank you for reviewing TeamViewer and sharing with us a wonderful remote support experience! We feel delightful that you enjoy the TeamViewer's cross-platform flexibility, performance and reliability on a daily basis. Wish you a continued excellent journey with TeamViewer and Happy Connections! Best, Ying/TeamViewer

Salman R.  
Technical Support Specialist  
Construction  
Used the software for: 1-2 years

### "TeamViewer Remote is versatile and powerful"

August 25, 2024

5.0

TeamViewer Remote is a powerful and versatile tool remote screen sharing tool which enable Support Teams to access and control user devices. It meets the needs of both individual as well as business users. It's Pros far outweighs its cons, hence it can be considered a comprehensive tool for remote access, support and collaboration.

Pros

TeamViewer Remote provides multiple advantages including Ease of Use, Cross-platform support, secure connections, unattended access, file transfers and versatility.

Cons

Some of the cons of TeamViewer Remote includes cost for business use for commercial purposes, fast stable internet connection is required, security updates are frequent and compatibility requirements.

Review Source

PG

Paulo G.  
Sr. QA Automation Engineer  
Insurance  
Used the software for: 6-12 months

### "Good tool to remote manage and service computers"

September 19, 2024

5.0

Good tool to remote manage and service computers

Pros

Its capability to manage remote screens to provide easy customer support

Cons

Its free version provides few capabilities

Switched from

[RealVNC Connect](https://www.capterra.com/p/173752/VNC-Connect/)

Commmercial offer received to try it. And it made a difference

Review Source

Response from TeamViewer

January 7, 2025

Hi Paulo, Thank you for your rating! We are so happy to read that you find TeamViewer a good tool for remote managing and servicing computers and that you can easily provide support to your customers. We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you have a more complete experience with TeamViewer https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer

RA

Rayhanali A.  
Master's Student  
E-Learning  
Used the software for: Less than 6 months

### "Straightforward and effective"

February 11, 2025

5.0

I wanted to access my home's personal computer every time I am away, and found out about TeamViewer. Successfully implemented and learned to use it in only under an hour without any hassle.

Pros

Easy to implement, easy to use, affordable pricing.

Cons

Nothing in general, by far this is the most straightforward software to do its job.

Review Source

Response from TeamViewer

March 5, 2025

Hello Rayhanali Thank you for your review and for sharing your experience. It´s fantastic to hear when technology works smoothly and enhances our daily lives. Also, We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer

Byron Amilcar S.  
Administrador de empresas  
Banking  
Used the software for: 1-2 years

### "Genialidad de aplicacion remota ! "

August 26, 2024

5.0

Puedo decir que dessw mi casa me conecto ala computadora de mi trabajo y puedo realizar las labores como decia desde mi casa y me tranquiliza ya que cualquier contratiempo o emergencia lo puedo hacer desde mi casa o en el lugar en que me encuentre.

Pros

Es genial esta aplicacion ya que la utilizas desde cualquier parte y esta en sincronizacion , con tu computadora del trabajo y te da la pauta a realizar las mismas funciones desde tu casa . Y ademas de ello me ahorro costos gracias a esta genialidad de aplicacion .

Cons

Me encanta la apliacacion y los precios son justos .

Review Source

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