--- title: "Page 8 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 8 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11646 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/194565/TeamViewer/reviews/?page=8" page_type: "reviews" language: "en" publication_date: "2026-11-09" --- TeamViewer ONE 4.6 (11620) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 9th, 2026 # Page 8 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 176-200 of 11620 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Miranda S. IT Tech I Used the software for: 3-5 years ### "Not very reliable " June 3, 2025 3.0 I don't use it much. It didn't have the reliability I needed so I have moved on to a different product Pros It lets the end-user know when you remote into their workstation and offers a box afterward for notes to be filled in Cons Not reliable, often shows PCs as offline, slow. Ended up only using it in rare occasions. More or less stuck in a contract. Review Source Response from TeamViewer June 5, 2025 Hello Miranda, We are sorry to hear about your experience with TeamViewer. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer Teamlead IT Support Used the software for: 3-5 years ### "Product ok, support terrible so far" March 26, 2025 2.0 Does the main job reliably in general circumstances, so if you don't want to do anything fancy. Pros It usually works without issues, also easy & fast to set up new instances, or deploy custom clients. Cons Support: no sensible answers, just following their standard routines, without thinking… Request for escalation are simply ignored... In fact I was shocked, they app. get away with this kind of support, even for external clients? Very unusual... And reg. the product: unfortunately there are bugs, if you go more into details, customize things etc.. Which is not a drama, if the support would be ok, but it's not. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Reasons for choosing TeamViewer ONE Better macOS support, better overall features Review Source Response from TeamViewer March 27, 2025 Hello Michiel, We are happy to know you find TeamViewer easy & fast to set up or deploy custom clients in your IT environment. However, we want to thank you for reaching out to us bringing to our attention the negative experience you had with our support team. Be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer Student Used the software for: 3-5 years ### "Great for working on teams or groups!" June 24, 2025 5.0 Pros I love that it is easy to get onto someones computer in order to help them or walk them through a process step by step so they can see what I am doing. Cons Sometimes I wish there was a better way to login and share the code with the person I am trying to share my screen with. Review Source Response from TeamViewer July 1, 2025 Hello Patric, Happy to hear that TeamViewer helps you with your remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer WV William V. Webmaster IT Used the software for: 3-5 years ### "Make the customer feel that you are there" October 6, 2025 5.0 Pros This is a remote assistance of great quality. I like the available tools that allow you to create the feeling with the person you are attending, that you are there. The calls are of excellent quality. Cons Of all the remote assistance software that I have used, this seems to me the most complete and stable. Review Source Julian V. Finance Professor Used the software for: 3-5 years ### "Awesome remote tool!" April 9, 2025 5.0 My overall experience with TeamViewer Remote was great! Pros I like how easy to set up and use it is. Cons I did not like that it sometimes get blocked by firewalls. Review Source Response from TeamViewer April 10, 2025 Hello Julian, Thank you for your review! We are pleased that you find our remote-control solution easy to set up and use. Regarding the firewall comment please click on the following link where you will find important information about which ports TeamViewer needs to use: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/troubleshooting/ports-used-by-teamviewer/ We hope this information will help you to solve this inconvenience Have a nice day! Valeria/TeamViewer PZ Phyo Z. IT Help Desk Used the software for: 1-3 years ### "My Favorite Application for Remote Access" May 20, 2025 4.0 Pros Clean UI and easy to use, can connect remote device easily in time. password is automatically include. Can manage approve devices lists and block devices are amazing. Cons I don't have least all about TeamViewer. I like it because it can easily use and connect fast. Review Source Response from TeamViewer June 4, 2025 Hi Phyo, Thank you for your review We are happy that you chose us as your favorite remote access solution and that you enjoy our new interface. We want to take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wishing you a great day and all the best. Valeria/TeamViewer IT Manager Used the software for: 3-5 years ### "Easy and High Quality Remote Access/Screensharing" May 14, 2025 4.0 Pros I like that it has broad user awareness. When you tell someone you need them to open teamviewer for me, they are familiar with the process. Cons I don't like that sometimes it decides not to let me use it? I.E, it thinks I am using it with a personal license despite me having a business license for it. Alternatives considered [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reasons for choosing TeamViewer ONE Easier to complete deployment, broader user familiarity Review Source Response from TeamViewer May 22, 2025 Hi Jarret, Thank you for your rating and your positive comment. We are happy that you chose us as your favorite remote access solution for your daily tasks. However, if the problem you mention about not recognizing your license occurs frequently, we suggest you contact our support team for direct assistance; they will be pleased to help you. Wishing you a great day and all the best. Valeria/TeamViewer Client R. Office Manager Used the software for: Less than 1 year ### "Teamviewer" May 30, 2025 4.0 It was great until I had to pay for it. I like the free version but you only have so many times to log in until you have to pay for it and I don't use it enough to pay for it. Pros I like being able to log into my computer when I need to. It wasnt slow for me and I was able to work as if I was at work. Cons If you don't close everything then it makes it harder to log back in. I would have issues and have to have a co worker help me get back in. Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reasons for choosing TeamViewer ONE I didnt choose one yet. I am still trying to decide which is best Review Source Response from TeamViewer June 4, 2025 Hello Katheren, Thank you for taking your time to review us. We are happy to see that TeamViewer is helping you with your tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a better TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer Book Reviewer Used the software for: Less than 1 year ### "Easy program to use" July 1, 2025 5.0 Great experience with team viewer! I have used a few times to talk to my lawyer, and also to get computer help with my PC. Pros I loved using team viewer when microsoft windows needed to help me with a PC issue, it was easy to give them access to my PC and also follow along with them! Cons I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was. Review Source Response from TeamViewer July 24, 2025 Hello Autumn, Happy to hear that you had a great experience with TeamViewer. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Associate Pastor Used the software for: 1-3 years ### "Great Remote Help Software for PC and Mac" March 27, 2025 5.0 I have had nothing but good success with this application. I have used it on a number of occasions to remotely help folks set up various software on their computers. Pros It allows to render tech support from a distance to those who are not as technically savvy. Cons I really do not have any cons to mention. For remote viewing software/application I feel like they do a great job. Review Source Response from TeamViewer March 28, 2025 Hello James, Thank you for choosing TeamViewer to help your folks with their computing issues. We hope you enjoy using TeamViewer all the time! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer Responsable SAT Used the software for: I used a free trial ### "Asistencia remota con muchas funciones " April 21, 2025 3.0 Nosotros la evaluamos, pero aunque la gestión de la herramienta es muy alta optamos por otra similar pero con menos inversión Pros Es una herramienta bastante rápida y eficaz. Cons El precio ha ido creciendo en relación con otras herramientas similares Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ISL Light](https://www.capterra.com/p/146892/ISL-Light/) Reasons for choosing TeamViewer ONE Lo usamos en su versión gratuita debido a su precio Review Source Response from TeamViewer May 14, 2025 Hello TeamViewer User, Happy to hear that TeamViewer helps you with your remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Senior Analyst Used the software for: 3-5 years ### "good features but instability is a killer" May 20, 2025 4.0 Pros easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios Cons the connection to another server or computer is not very stable, when i use teams for share screen, despite being slow, the connection is much more stable Review Source Response from TeamViewer May 23, 2025 Hi Terry, We are happy that you chose us as your remote access solution! 🙌 Wishing you a great day and all the best. See you soon! Best, Valeria/TeamViewer Accessibility Consultant Used the software for: 3-5 years ### "Efficient and useful" April 29, 2025 5.0 Pros It is extremely easy to set up, works well without issues and has a great number of features. It’s very useful for allowing technicians and IT experts within the company to help you with issues by giving them remote access. Cons There was a minor issue with the inability to connect successfully but it seemed to be a temporary issue that did not occur again. Review Source Response from TeamViewer May 14, 2025 Hello Aakash, Happy to hear your experience with our remote control solution In cases of connection inability, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue. Therefore, we would like to invite you to click on the following link where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer Laura C. Resource manager Used the software for: 3-5 years ### "Good sustem" April 14, 2025 5.0 Good remote system. Been using it the entire time I’ve worked for my company. IT and Optix can login remotely Pros Ease of remote access. Makes it easier for everyone Cons No complaints as of yet and been using it for years Review Source Response from TeamViewer April 30, 2025 Hello Laura, Happy to hear that TeamViewer helps you with your daily tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Customer support Used the software for: 1-3 years ### "My over all experience using Team viewer" April 3, 2025 5.0 Till date, I still use team viewer when communicating with my teams or clients whenever I have difficulty or they have issues with their system Pros One special thing I like most about TeamViewer is that i can access and control computers, share files, and collaborate with others Cons Nothing to be honest. TeamViewer is serving its purpose and there is no need in adding other features else the aim of it will be defeated. Review Source Response from TeamViewer April 7, 2025 Hi Sonia, Thank you for your rating! We are happy to hear that you can connect with your teams and clients with our software! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer Operations Co-ordinator Used the software for: 3-5 years ### "Good products but there are better and more cost effective alternatives out there" June 2, 2025 3.0 Pros Used to be my go to product but increased licensing costs and new better and cheaper alternatives made it a no brainer to switch. Cons Ever increasing licensing costs and always trying to get the clients to update on their end was always a hassle Review Source Response from TeamViewer June 5, 2025 Hello Andonis, We thank you for your honest feedback. We understand your point of view. However, our recommendation would be to contact our sales team, who will be happy to discuss licensing and price options with you. You can find our local number here: https://www.teamviewer.com/en/global/contact-sales/ All the best, Valeria/TeamViewer Dessinateur-Projeteur Used the software for: 3-5 years ### "AVIS-TeamViewer Remote" February 24, 2025 4.0 Pros TeamViewer Remote permet de se connecter facilement à distance autant dans le but d'effectuer des tâches sur un serveur que d'apporter un support technique à ses équipes. L'interface est facile d'utilisation et accessible à tous niveaux d'utilisateurs. De plus les fonctions comme le transfert de fichier, le chat en ligne... sont des atouts bénéfiques au produit. Je conseille vivement son utilisation. Cons La lenteur de la connexion internet peut impacter les performances des connexions à distances et les délais de réponse. De plus le coût peut être un frein pour certaines petites entreprises. Review Source Response from TeamViewer March 12, 2025 Hello Quentin, Thank you for sharing your positive experience with TeamViewer. It's great to hear that our remote solution has been beneficial for performing server tasks and providing technical support. It is especially gratifying to know that you consider our new interface user-friendly and additional features like file transfer and online chat indeed make it a valuable tool for users of all levels. About the slow internet connection, we suggest resetting the devices and, if it´s possible also the WiFi, could solve the issue. All the best, Valeria/TeamViewer JH Jack H. It help desk Used the software for: Less than 1 year ### "Easy Connection" February 19, 2025 5.0 Very good and very happy with the product since we switched. Pros Easy to use and be able to manage all my systems when needing help. Cons Sometimes the connection is not good and lags a little. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Pricing it was getting too expensive for the usage. Review Source Response from TeamViewer March 6, 2025 Hello Jack, Thank you so much for your review. Happy to read that you had such a positive experience. To avoid lags in the connection we suggest ensuring that both sides have the latest version of TeamViewer available in our website. Also, resetting of the devices and, if possible, resetting the WiFi, could solve the issue. Therefore, we would like to invite you to click on the following link where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer MANIGER Used the software for: 1-3 years ### "one must have this one " February 11, 2025 5.0 for easy access and quick response i like it alot Pros it is easy to use and you don't have to be a it specialist to use Cons if the drag and drop function is working it would be nice Switched from [Yest](https://www.capterra.com/p/10004211/Yest/) to many glitches and it losses contact to many times Review Source Response from TeamViewer March 5, 2025 Hello Kobus, We are happy you find our solution easy to use even if you´re not an it specialist. We want to take the opportunity to invite you to click on the following link where you will find a guide for the new interface, so that you can enjoy the complete TeamViewer experience https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer Owner Used the software for: 3-5 years ### "Teamviewer" April 14, 2025 5.0 Increase the productivity especially if we want to get some files from other devices Pros Easy to remote other devices without worrying the data security Cons Sometimes it is hard to connect each other but It wasn’t problem since they improved Review Source Response from TeamViewer April 30, 2025 Hello Cornelius, Thank you for your rating. I'm happy to hear that TeamViewer helps you with your daily work, especially that you appreciate the security we offer in remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer IT Specialist Used the software for: Less than 1 year ### "TeaViewer Review" April 11, 2025 5.0 Pros Teamviewer is a great app to use if you need to remote into other computers and work on them remotely. I use it all the time and it almost never fails me. Cons There is nothing bad that I can say about teamviewer. Review Source Response from TeamViewer April 30, 2025 Hi Julian, Thank you for your rating. We are happy that TeamViewer is helping you constantly to work remotely Wishing you a great day and all the best. Valeria/TeamViewer MG Markus G. IT Manager Used the software for: 3-5 years ### "Teamviewer is no longer a leader in remote control / access" March 11, 2025 1.0 Used to be a great product some years ago. Look elsewhere now. Pros Teamviewer used to be the best product in its category. That time has long passed Cons The new interface update was a complete disaster and rendered the product virtually unusuable until an a rollback option was introduced. Teamviewer has suffered multiple cyber security breaches in the recent past. Teamviewers renewal and account management team is rigid and unhelpful. The product is now much overpriced. Look around for better options. Not recommended. Review Source Response from TeamViewer March 13, 2025 Hello Markus, We are sorry to hear about your experience with the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer Vikas V. Software Consultant Used the software for: 3-5 years ### "TeamViewer is my pick for corporate use case " February 26, 2025 4.0 I have been using TeamViewer for more than 10 years and it is a very trust worthy piece of software. It has been around when there are no modern software tools for screen sharing like Zoom, Google meet, Skype and also remote control software like AnyDesk. While the most modern software's are light weight and easy to use, when the stakes are high and security is top priority, TeamViewer is a go to software. Pros TeamViewer's security is top class! It has both mobile and desktop applications for accessibility. The best part is that it is free to try for non-commercial use. It has been around for many years and in a corporate environment, it is a trusted and a go to software tool. Cons Security is also the best part and also the worse part. In an attempt to make it secure, there are a lot of gatekeepers or road blockers. Respecting the firewalls, security policies etc. It is great for the corporate environment with high stakes but other software would do a great job for a simple use case. Also TeamViewer has trouble with low bandwidth connections. Review Source Response from TeamViewer March 12, 2025 Hi Vikas, Thank you so much for sharing your experience with us. We are happy to have you on board for such a long time! Regarding your security feedback, be sure that your comment is incredibly valuable, and we will make sure it reaches the right team. Wish you a great day and all the best. Valeria/TeamViewer Jesse D. Co-Founder Used the software for: 1-3 years ### "Remote Work Control" January 29, 2025 5.0 Online meeting sessions facilitation and team scheduling. Pros Remote work control. Agile team communication. Cons No single complain, to broadcast now, it has it all. Review Source Response from TeamViewer January 30, 2025 Hi Jesse, Thank you for your review. We are happy to see that you like TeamViewer, especially for your online meeting sessions. Likewise, we take the opportunity to invite you to click on the following link where you will find a guide for the new interface, so you can enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer IT Manager Used the software for: 3-5 years ### "TeamViewer Remote Review" March 27, 2025 5.0 If you can get around the consistent alerts and disconnected due to personal account, it is OK software for remote support of PCs Pros ease of use and the software does what it's suppose to do Cons cost if you need to use it for more than a few local workstations Review Source Response from TeamViewer March 28, 2025 Hello Charles, It is very nice to know the satisfaction of our users with the results obtained from our software. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.