# Page 8 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 8 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 176-200 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JK Jarrett K. IT Manager Government Administration Used the software for: 2+ years ### "Easy and High Quality Remote Access/Screensharing" May 13, 2025 4.0 Pros I like that it has broad user awareness. When you tell someone you need them to open teamviewer for me, they are familiar with the process. Cons I don't like that sometimes it decides not to let me use it? I.E, it thinks I am using it with a personal license despite me having a business license for it. Alternatives considered [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reason for choosing TeamViewer ONE Easier to complete deployment, broader user familiarity Review Source Response from TeamViewer May 22, 2025 Hi Jarret, Thank you for your rating and your positive comment. We are happy that you chose us as your favorite remote access solution for your daily tasks. However, if the problem you mention about not recognizing your license occurs frequently, we suggest you contact our support team for direct assistance; they will be pleased to help you. Wishing you a great day and all the best. Valeria/TeamViewer PZ Phyo Z. IT Help Desk Education Management Used the software for: 1-2 years ### "My Favorite Application for Remote Access" May 19, 2025 4.0 Pros Clean UI and easy to use, can connect remote device easily in time. password is automatically include. Can manage approve devices lists and block devices are amazing. Cons I don't have least all about TeamViewer. I like it because it can easily use and connect fast. Review Source Response from TeamViewer June 4, 2025 Hi Phyo, Thank you for your review We are happy that you chose us as your favorite remote access solution and that you enjoy our new interface. We want to take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wishing you a great day and all the best. Valeria/TeamViewer KR Katheren R. Office Manager Veterinary Used the software for: Less than 6 months ### "Teamviewer" May 29, 2025 4.0 It was great until I had to pay for it. I like the free version but you only have so many times to log in until you have to pay for it and I don't use it enough to pay for it. Pros I like being able to log into my computer when I need to. It wasnt slow for me and I was able to work as if I was at work. Cons If you don't close everything then it makes it harder to log back in. I would have issues and have to have a co worker help me get back in. Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reason for choosing TeamViewer ONE I didnt choose one yet. I am still trying to decide which is best Review Source Response from TeamViewer June 4, 2025 Hello Katheren, Thank you for taking your time to review us. We are happy to see that TeamViewer is helping you with your tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a better TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer Erika R. soporte técnico de mesa de ayuda Computer & Network Security Used the software for: 1-2 years ### "Control de equipo" January 8, 2025 5.0 Pros Lo que mas me gusta de este software es que es sencillo, no necesitas mucha capacitación para usarlo, lo use gratis y para trabajos como freelance te ayuda. Adicional a eso lo puedes usar en distintos sistemas operativos, hasta desde un celular puedes hacer remoto. Cons Como todo tiene algo negativo, en este caso he visto los planes y es un poco costoso, mas que todo para las personas como yo, que realiza freelance. y tiene algunas limitaciones en la versión gratuita Review Source Response from TeamViewer January 9, 2025 Hello Erika, Thank you for your review and for sharing your thoughts. We are delighted to read that you find TeamViewer easy to use and appreciate its flexibility to adapt to different platforms. Yes, our free version has some limitations. However, we invite you to contact us to evaluate the different options directly with our support team. Likewise, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer VR Verified Reviewer Gerente Food & Beverages Used the software for: 2+ years ### "How to get the most out of the system. Improving your work and time management" January 11, 2025 5.0 I use it whenever I need to avoid commuting and work from home and office, hold meetings Pros Ease of use and connection with other people and companies Cons The limit of people to use and time available. It could last longer without interruptions Review Source Response from TeamViewer January 15, 2025 Hello TeamViewer User, Thank you for your review. We are happy to see that TeamViewer is helping you avoid commuting and making working from home easier. Regarding the timing limitations with your connection. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry. If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset on our homepage: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer LC Laura C. Resource manager Hospital & Health Care Used the software for: 2+ years ### "Good sustem" April 10, 2025 5.0 Good remote system. Been using it the entire time I’ve worked for my company. IT and Optix can login remotely Pros Ease of remote access. Makes it easier for everyone Cons No complaints as of yet and been using it for years Review Source Response from TeamViewer April 30, 2025 Hello Laura, Happy to hear that TeamViewer helps you with your daily tasks. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer PG Patric G. Student Higher Education Used the software for: 2+ years ### "Great for working on teams or groups!" June 23, 2025 5.0 Pros I love that it is easy to get onto someones computer in order to help them or walk them through a process step by step so they can see what I am doing. Cons Sometimes I wish there was a better way to login and share the code with the person I am trying to share my screen with. Review Source Response from TeamViewer July 1, 2025 Hello Patric, Happy to hear that TeamViewer helps you with your remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer CB Cynthia B. Client Care Representative Professional Training & Coaching Used the software for: 2+ years ### "Don't touch anything and just let me do it" January 5, 2025 4.0 Have been a long-time user in and out of my line of work. Being a Client Care Representative, this product is crucial to support the less tech-savvy clients. Pros being able to offer remote support for remote clients. However at this point in time, I am amazed that no direct links to offer the client that you want to help instead of making them download the software have been implemented. I'm guessing the initial idea behind TeamViewer was just remote accessibility, but for those who are not tech-literate, it defeats the purpose. Cons recent updates have capped the functions to a specific amount of time or sessions per free account. Review Source Response from TeamViewer January 8, 2025 Hello Cynthia, Thank you for your rating and for taking the time to share your thoughts. We are happy to have you on board for a long time and that you consider TeamViewer a crucial tool to support the less tech-savvy clients. On the other hand, we are sorry to hear that you're experiencing timing limitations with your connection. Sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. You can request the reset of your ID´s very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). All the best Valeria/TeamViewer AP Aakash P. Accessibility Consultant Information Technology and Services Used the software for: 2+ years ### "Efficient and useful" April 28, 2025 5.0 Pros It is extremely easy to set up, works well without issues and has a great number of features. It’s very useful for allowing technicians and IT experts within the company to help you with issues by giving them remote access. Cons There was a minor issue with the inability to connect successfully but it seemed to be a temporary issue that did not occur again. Review Source Response from TeamViewer May 14, 2025 Hello Aakash, Happy to hear your experience with our remote control solution In cases of connection inability, we suggest ensuring that both sides have the latest version of TeamViewer available on our website. If this is the case, a resetting of the devices and, if it´s possible, resetting also the WiFi, could solve the issue. Therefore, we would like to invite you to click on the following link where you will find a user´s guide to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Best regards, Valeria/TeamViewer VR Verified Reviewer Software Developer Computer Software Used the software for: 2+ years ### "A good remote desktop application for professional and daily users " January 17, 2025 4.0 I have used TeamViewer to access remote pc in India from Japan. Overall experience is good. Pros A team viewer is a professional-grade tool. The connectivity and the user interface are very good. Cons It is a little bit costly. It may not be economical for occasional users. Review Source Response from TeamViewer January 23, 2025 Hello TeamViewer user, Thank you for your review and for taking the time to share your experience with us. We love the fact that you could access a remote pc in India from Japan. That´s the primary goal of our software: to make our users' lives easier. All the best, Valeria/TeamViewer AC Andre C. Director Computer & Network Security Used the software for: 1-2 years ### "Will not renew our TeamViewer licenses" February 21, 2025 1.0 Overall, it works however the way the company prices and the way it deals with renewals is unacceptable and we will not renew beyond this year Cons the way the company does NOT listen to renewal concerns and even acknowledges that we are being over charged for how we use the product is unacceptable Review Source Response from TeamViewer March 12, 2025 Hello Andre, We are sorry to hear about your experience with our Support team. You might consider contacting customer service again in written form, clearly stating your concerns and the impact they're having on your decision to renew. However, we assure you your feedback will be taken to the respective team. Best regards, Valeria/TeamViewer KR Kyle R. IT Project Manager Automotive Used the software for: 2+ years ### "Teamviewer Remote - A great solution for remote assistance" January 24, 2025 4.0 Pros It was easy to use! and it was very fast! Cons Sometimes the interface is a little bit dated compared to others Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE They didnt get hacked where anyconnect did. Review Source Response from TeamViewer January 30, 2025 Hello Kyle, Thank you for your feedback on TeamViewer Remote. We're delighted to hear that you found it easy to use and fast for remote assistance, even if you find the interface a bit dated compared to other solutions, and we appreciate your honesty. However, we would advise to check the version installed. Maybe needs to be updated. Be sure that your insights are valuable to us as we strive to improve our platform. All the best, Valeria/TeamViewer AP Autumn P. Book Reviewer Recreational Facilities and Services Used the software for: 6-12 months ### "Easy program to use" June 30, 2025 5.0 Great experience with team viewer! I have used a few times to talk to my lawyer, and also to get computer help with my PC. Pros I loved using team viewer when microsoft windows needed to help me with a PC issue, it was easy to give them access to my PC and also follow along with them! Cons I didn't like that it came preinstalled on my PC because when I first purchased my PC I wasn't sure what team viewer was. Review Source Response from TeamViewer July 24, 2025 Hello Autumn, Happy to hear that you had a great experience with TeamViewer. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer TM Terry M. Senior Analyst Mining & Metals Used the software for: 2+ years ### "good features but instability is a killer" May 16, 2025 4.0 Pros easy to configure the settings for remote access to servers and computers, supported across different platforms from windows to mac os and ios Cons the connection to another server or computer is not very stable, when i use teams for share screen, despite being slow, the connection is much more stable Review Source Response from TeamViewer May 23, 2025 Hi Terry, We are happy that you chose us as your remote access solution! 🙌 Wishing you a great day and all the best. See you soon! Best, Valeria/TeamViewer CG Charles G. IT Manager Construction Used the software for: 2+ years ### "TeamViewer Remote Review" March 25, 2025 5.0 If you can get around the consistent alerts and disconnected due to personal account, it is OK software for remote support of PCs Pros ease of use and the software does what it's suppose to do Cons cost if you need to use it for more than a few local workstations Review Source Response from TeamViewer March 28, 2025 Hello Charles, It is very nice to know the satisfaction of our users with the results obtained from our software. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer wL wilson L. Tecnico en Sistemas Information Technology and Services Used the software for: 1-2 years ### "buen producto" November 28, 2024 3.0 muy buena, una aplicacion que te facilitara la vida en tu dia a dia sin importar que Pros facil de usar y seguro, permite que puedas conectarte a cualquiera de tus dispositivos de forma remota Cons hay ocasiones donde se depende mucho de la red y la estabildaid de la misma, epro son cosas que suelen suceder pero que no dan una buena experiencia Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Facilidad y probar otros aplicativos para la misma funcionaldiad Review Source Response from TeamViewer January 15, 2025 Hello Wilson, Thank you so much for your review, it means a lot to us. We are happy that you find TeamViewer easy to use and that you´re using it on a daily basis. If you´re having any instability in the connection we suggest resetting the devices and, if it´s possible resetting also the WiFi. This could solve the issue. Wish you a great day and all the best. Valeria/TeamViewer JA Julian A. IT Specialist Medical Practice Used the software for: 6-12 months ### "TeaViewer Review" April 9, 2025 5.0 Pros Teamviewer is a great app to use if you need to remote into other computers and work on them remotely. I use it all the time and it almost never fails me. Cons There is nothing bad that I can say about teamviewer. Review Source Response from TeamViewer April 30, 2025 Hi Julian, Thank you for your rating. We are happy that TeamViewer is helping you constantly to work remotely Wishing you a great day and all the best. Valeria/TeamViewer AG Amin G. assistant professor Higher Education Used the software for: 2+ years ### "great help for long distance monitoring" January 24, 2025 4.0 Pros It is easy to access my computer at the university from home with just one code. It helps me to avoid going back to university in weekends. Cons It uses a lot of data and slows down the connection. Once I tried to move some files using TeamViewer and it took a very long time. Also, if for some reason the connection is interrupted, I need to go back and get the code again, Review Source Response from TeamViewer January 30, 2025 Hello Amin. Thank you for sharing your detailed experience with TeamViewer. We're glad to hear that it has made accessing your university computer from home more convenient, especially on weekends. However, we understand that the high data usage and occasional slow connection can be frustrating, particularly when transferring files. Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer DT Daniel T. IT Engineer Automotive Used the software for: 1-2 years ### "This tool makes remote support very easy" March 19, 2025 4.0 I have been an administrator and been supported by administrators using this tool, it's one of the best on the market. Pros The ease of use makes it a great tool. Also it makes it easy to direct user on how to give you access to their computers. Cons The lack of administrator access can be a pain and makes it difficult to support software and carry out admin functions Review Source Response from TeamViewer March 27, 2025 Hello Daniel, Thank you for choosing TeamViewer as your remote control tool. In response to your comment about the absence of an administrator, we encourage you to visit our TeamViewer Community at https://community.teamviewer.com for assistance with troubleshooting questions. Best, Valeria/TeamViewer LL Luca L. Programmer and IT Analyst Packaging and Containers Used the software for: 2+ years ### "Ottimo software per tele assistenza" January 20, 2025 5.0 Pros Very useful for connecting to remote PCs and conducting training or problem-solving sessions. The protocol seems lightweight, and the ability to run it on-demand without installation is a pro for me. It's also commendable that it can be used for free for limited but fully functional sessions Cons Probably the most annoying part is the ads encouraging you to upgrade to the paid version. Of course, it's a product worth paying for, but if you download the free version, I assume it's because you don't want or can't switch to the paid version. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Anydesk has practically the same strengths and weaknesses as TeamViewer. Review Source Response from TeamViewer January 23, 2025 Hello Luca, Thank you for your feedback and for sharing your experience with us. However, it´s important to know that sometimes, TeamViewer detects falsely commercial use. We are sorry about the inconvenience. You can request the reset of your ID´s very quickly here: https://www.teamviewer.com/reset Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer RP Rishabh P. Web developer Computer Software Used the software for: 6-12 months ### "Best Software for Remote Control" January 5, 2025 4.0 Overall I have good experience with this software easily access another system if you got some issue and track the work. Pros I like most in this software easily connect with my senior and junior to mange work. Cons Nothing like this we are using this mostly for remote access and that work is so smooth. Review Source Response from TeamViewer January 7, 2025 Hi Rishabh, Happy to read that you had a good experience with TeamViewer since it helps you easily connect with your senior and junior staff to manage work. We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you can have a complete experience with TeamViewer https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer RB Rohan B. Business Systems Analyst Retail Used the software for: 2+ years ### "Remote Anywhere" January 14, 2025 5.0 Was using teamviewer from version 4 and has always loved this product. Pros That I can install on my phone and work on the server remotely without having to use vpn Cons Cannot find anything that I do not like about it. Review Source Response from TeamViewer January 15, 2025 Hello Rohan, Thank you for your review. We are happy to have you on board for such a long time! We want to take the opportunity to invite you to click on the following link where you will find a guide for the new interface so that you can enjoy the whole TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer CTAS Cornelius Tian Andi S. Owner Farming Used the software for: 2+ years ### "Teamviewer" April 14, 2025 5.0 Increase the productivity especially if we want to get some files from other devices Pros Easy to remote other devices without worrying the data security Cons Sometimes it is hard to connect each other but It wasn’t problem since they improved Review Source Response from TeamViewer April 30, 2025 Hello Cornelius, Thank you for your rating. I'm happy to hear that TeamViewer helps you with your daily work, especially that you appreciate the security we offer in remote connections. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a great day! Valeria/TeamViewer WP William P. Webmaster IT Insurance Used the software for: 2+ years ### "Make the customer feel that you are there" August 27, 2018 5.0 Pros This is a remote assistance of great quality. I like the available tools that allow you to create the feeling with the person you are attending, that you are there. The calls are of excellent quality. Cons Of all the remote assistance software that I have used, this seems to me the most complete and stable. Review Source AK Andonis K. Operations Co-ordinator Facilities Services Used the software for: 2+ years ### "Good products but there are better and more cost effective alternatives out there" June 2, 2025 3.0 Pros Used to be my go to product but increased licensing costs and new better and cheaper alternatives made it a no brainer to switch. Cons Ever increasing licensing costs and always trying to get the clients to update on their end was always a hassle Review Source Response from TeamViewer June 5, 2025 Hello Andonis, We thank you for your honest feedback. We understand your point of view. However, our recommendation would be to contact our sales team, who will be happy to discuss licensing and price options with you. You can find our local number here: https://www.teamviewer.com/en/global/contact-sales/ All the best, Valeria/TeamViewer Similar Products Featured