# Page 6 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 6 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 126-150 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Andre B. IT Leiter Systeme Automotive Used the software for: 2+ years ### "DIE Remote Management Lösung für den Helpdesk" January 16, 2025 5.0 Pros Sicherlich der Standard im Remote Management verschiedenster Systeme. Sind immer wieder von Ausreißern zu anderen Marktbegleitern zurückgekehrt. Der Funktionsumfang ist übersichtlich, aber mehr als ausreichend. Für die täglichen Supportätigkeiten bestens geeignet. Cons Leider sind die Preise konstant gestiegen und natürlich hat man auf ein Abomodell umgestellt. Insgesamt kommt aber aber auf seine Kosten und Nachfragen nach Rabatten wurden bisher immer positiv beantwortet. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Wir haben uns einfach in der Benutzeroberfläche von Anydesk nicht wohlgefühlt. Switched from [pcvisit](https://www.capterra.com/p/186690/pcvisit/) Wechsel von einer Nischenlösung zum Marktführer Review Source Response from TeamViewer January 17, 2025 Hi Andre, Thank you for your review and for sharing your thoughts Likewise, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from the whole TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best! Valeria/TeamViewer TB Travis B. Solutions Engineer Telecommunications Used the software for: 2+ years ### "TeamViewer is the gold standard" June 5, 2025 4.0 We have never had any issues TeamViewer. It's super easy to setup. Super easy to walk a user through downloading for a quick remote session. Pros Team Viewer is pretty much the gold standard when it comes to remote software. Being in the MSP space, TeamViewer is a great way to setup unattended remote access to servers, desktops, etc. Cons The price of TeamViewer is fairly high compared to similar products. While TeamViewer is the best remote product, others are similar for less money. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE TeamViewer seems to have more functionality than AnyDesk. Review Source Response from TeamViewer June 6, 2025 Hello Travis, Thank you so much for your review and for taking the time to share your experience with us. For the price, we recommend contacting our sales team to evaluate your requirements and select the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best, Valeria/TeamViewer MR Mathieu R. Programmeur Jouabilité Gambling & Casinos Used the software for: 6-12 months ### "Reliable and Simple Remote Support" December 7, 2025 4.0 Pros TeamViewer has made remote support really simple. Whether I’m troubleshooting a test machine or accessing a development workstation on the go, the connection is fast and reliable. The built-in file sharing is convenient and eliminates the need for other tools. Cons The interface could be cleaner. Some options are a bit scattered, which adds a few extra clicks when looking for a specific feature—but once you know the workflow, it’s not an issue. Review Source SMT Soe Moe T. System Engineer Information Technology and Services Used the software for: 2+ years ### "The Best Remote Access and Control Application for Personal and Work" May 5, 2025 4.0 Pros I usually used Team Viewer for my work. As a System Engineer, we need to troubleshoot client's issues both on site or remote. When it comes to use remote, I usually used Team viewer because Very Simple GUI, with secure and easily communicate or connect timely. And then, we can also instant on-file sharing and messaging. This feature is amazing for me. Cons Currently, I have nothing about of Team Viewer. It is a good product but sometimes it may slow connectivity due to internet connection. Review Source Response from TeamViewer May 20, 2025 Hello Soe Moe, Thank you for your review and for sharing your experience with us. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer ES Edwin S. CTO Computer & Network Security Used the software for: 2+ years ### "Remote desktop" December 16, 2024 4.0 It was acceptable for a free version but not for a enterprise solution. Pros Team viewer is an excellent remote desktop software. Ease of use and deployment. Cons Because I only used the free version, it constantly dropped connections. Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE At the time nothing compared to Team viewer Review Source Response from TeamViewer January 9, 2025 Hello Edwin, Thank you for your review; it means a lot to us. We are sorry to hear that your connection is experiencing timing limitations. Please ensure that both sides are updated to the latest version of TeamViewer. If not, please update them and retry. If the issue persists, it could be the case that TeamViewer incorrectly detects commercial use. Please request the reset of your IDs on our homepage: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer BO Blessing O. Administrator Construction Used the software for: 2+ years ### "Review on TeamViewer Remote" December 3, 2024 4.0 It helped to encourage my team to work together, through projects and sharing of ideas. When I started at first, the connection was fast, everything was fine. I could work remotely from home with my computer. But after switched to the pro version, The connection breaks and its difficult to get it connected back. You cannot log in except you update it, and it can be frustrating. Pros The application is easy to use and simple to learn. It has handled technical issues for me without the help of any physical person. It works with devices that are offline, you can put them on. It is very multitasking. Cons It was over priced and expensive when I went for the subscription. When I connect remotely to a laptop, the screen goes blank. The connections sometimes goes off. It was not like this from the start, but over time it started having these issues which should be looked into. Review Source Response from TeamViewer January 15, 2025 Hello Blessing, Thanks for taking the time to review us and sharing your experience. If you are experiencing connections limitations, we suggest ensuring that both sides have the latest version of TeamViewer available in our website. If this is the case a resetting of the devices and, if it´s possible resetting also the WiFi, could solve the issue. Therefore, we would like to invite you to click on the following link where you will find a TeamViewer user´s guide so you can benefit of the whole experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ All the best, Valeria/TeamViewer TP Thomas P. Inhaber Information Technology and Services Used the software for: 2+ years ### "früher wirklich gut, heute nervig" May 9, 2025 4.0 habs jahrelang genutzt zur Kundenbetreuung das heutige, neue Design ist unübersichtlich und arbeitsintensiv Pros ältere Versionen waren wirklich gut, kein Schickimicki Chatfunktion relativ schneller Kontakt zum zu eartenden Rechner Cons Preis, Fehlerhäufigkeit, dauernde Ausfälle Mich nervt der Wahnsinnspreis und das Wissen, dad ich ein Motorsportteam unterstütze Review Source Response from TeamViewer May 20, 2025 Hello Thomas, Thank you for your rating, even if you were confused by the new interface. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer VR Verified Reviewer Encargado carroceria Automotive Used the software for: 1-2 years ### "eficaz y sencilla" September 5, 2025 5.0 En general funciona bastante bien y las veces que la he usado no me ah dado problemas de conexion y me ha permitido trabajar sin problemas Pros La facilidad y rapidez de conexio que tiene es muy buena, es compatible con varios sistemas operativos y la transferencia de archivos en remoto funciona muy bien Cons lo que menos me gusta que la version gratuita esta un poco limitada y la version comercial es algo cara Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) me recomendaron teamviewer y la verdad que funciona que el anterior que utilizaba Review Source Response from TeamViewer September 11, 2025 Hello TeamViewer user, Thank you for taking the time to review us. Sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. To understand what is considered commercial use, please click on the following link: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/licensing/personal-use/commercial-use-suspected/ However, you can request the reset of your IDs very quickly here: https://www.teamviewer.com/reset. Note: Do not forget to add all the IDs to the form (local and remote side IDs). Best regards, Valeria/TeamViewer MB Manny B. Senior Desktop and AV Engineer Education Management Used the software for: 2+ years ### "Teamviewer makes your WFH transition considerably easier" December 13, 2024 5.0 Coming from using SCCM and the built-in Microsoft remote tools, Teamviewer has improved our workflow considerably, allowing our technicians to complete work on external devices as seemlessly as if they were at the physical controls. Pros Teamviewer has enabled us to safely remotely access our fleet of machines and allow elevated actions only by our technicians. This has been a real help during the switchover to working from home. Cons The initial setup in the admin center can be a little confusing, but works well once completed. Review Source Response from TeamViewer January 14, 2025 Hello Manny, Thank you much for your review and for sharing with us your experience with TeamViewer. We take the opportunity to invite you to click on the following link where you will find our users guide for the new interface: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Last but not least please visit our TeamViewer Community if you have any trouble shooting questions: https://community.teamviewer.com All the best, Valeria/TeamViewer JB Jon B. Controls Designer Computer Networking Used the software for: 1-2 years ### "Great Product" November 28, 2025 5.0 Excellent product to use for remote viewing of laptops and desktops. I would recommend to others to use. Pros Ease of use, great customer support, file sharing. Team collaboration. Security for IT teams is not compromised. Cons The price of the licensing has gone up for the corporate team. Mainly the pricing is my only complaint. Review Source Response from TeamViewer January 12, 2026 Hi Jon, Thank you for your honest feedback! We’re delighted that TeamViewer’s ease of use and security have been valuable for your IT team. We appreciate your concern about pricing and thank you for bringing it to our attention. We suggest contacting our sales team at https://www.teamviewer.com/en/global/contact-sales/. Our team is always here to discuss solutions that fit your needs. Wishing you a great day! Valeria/TeamViewer BB Brittany B. Office manager Hospital & Health Care Used the software for: 2+ years ### "Team viewer is our go-to " January 10, 2026 5.0 Pros TeamViewer makes it easy to connect with remote support for our many tech companies to keep our software running smoothly Cons TeamViewer had not given us any issues at work thus far. I don’t have a negative comment about this company Review Source Response from TeamViewer January 23, 2026 Hello Brittany, Thank you so much for your rating. So nice to hear how TeamViewer makes it easy to connect with remote support with your tech companies to keep your software running smoothly. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer NM Natale M. Senior Field Technician Information Technology and Services Used the software for: 2+ years ### "TeamViewer Review - Remote Access" July 16, 2025 5.0 I have used it many times in a pinch to get connected to another computer quickly, I have also used it with an account and computers associated with it. Once they are linked it works seamlessly, but some users have a hard time finding the ID and password to provide for the session after running it initially. Pros The remote control capabilities of this software are on par with the best products in the category, allows for a lot of flexibility in transferring files and demonstrating actions to the person on the other end of the session. Cons It can be a little convoluted to get set up initially, also it seems to interfere with other remote control systems/software occasionally. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) LogMeIn changed their licensing many years ago and we tried a few options to replace it, TeamViewer was one of them. Review Source Response from TeamViewer July 25, 2025 Hello Natale Thank you for choosing TeamViewer for your remote access solution! We invite you to join the TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community! Best, Valeria/TeamViewer CM Corus M. Deputy Director - User Support Services Higher Education Used the software for: 2+ years ### "How TeamViewer transformed the way we support our users." December 4, 2024 5.0 TeamViewer has been a useful tool to our team, as even with a small team, we are able to assist multiple users at any given time, unlike before, where technicians had to visit users to resolve issues. Pros The ability to remote more than one person at the time, which allows us to, for example, assist another user whilst, say, installing a software package on the other. Cons The fact that I lose control of the remote computer once elevated to admin mode and have to rely on the user to take actions. Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Ease of use, security and rich stronghold in the industry. Review Source Response from TeamViewer January 15, 2025 Hello Corus, Thank you for sharing your thoughts, it means a lot to us. We are thrilled to see that TeamViewer changed the way you support your users. Regarding the fact that lose control of the remote computer once elevated to admin mode Please check the following link to see if it can help you with the issue: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-control/control-uac-during-a-teamviewer-session/ Likewise, we would like to invite you to join TeamViewer Community https://community.teamviewer.com in case of having any trouble shooting questions. All the best! Valeria/TeamViewer JZ Joe Z. Network Administrator Non-Profit Organization Management Used the software for: 2+ years ### "TeamViewer - another remote app in an already crowded market" June 4, 2025 4.0 Not that bad of an app, works like it should and has all the features people will need to help with remote support. Paid versions have the most options - but if you're looking for a solution, this should get a look. Pros The installation and lightweight versions of TeamViewer are great. Not a resource hog if it's running in the background. Cons When installing choosing the right version is a little tricky. As they will lock you out if you're not sure what youre choosing. Alternatives considered [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Reason for choosing TeamViewer ONE We didn't actually choose teamviewer. Zoho won out. Review Source Response from TeamViewer June 13, 2025 Hello Joe, Thank you for sharing your thoughts and for choosing TeamViewer for your remote access connections. We would like to invite you to join the TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. Also, we take the opportunity to invite you to click on the following link, where you will find our user guide https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We appreciate you using TeamViewer and hope it continues to serve you well. You're always welcome in the TeamViewer Community Best, Valeria/TeamViewer MB Michiel B. Teamlead IT Support Financial Services Used the software for: 2+ years ### "Product ok, support terrible so far" March 21, 2025 2.0 Does the main job reliably in general circumstances, so if you don't want to do anything fancy. Pros It usually works without issues, also easy & fast to set up new instances, or deploy custom clients. Cons Support: no sensible answers, just following their standard routines, without thinking… Request for escalation are simply ignored... In fact I was shocked, they app. get away with this kind of support, even for external clients? Very unusual... And reg. the product: unfortunately there are bugs, if you go more into details, customize things etc.. Which is not a drama, if the support would be ok, but it's not. Alternatives considered [LogMeIn Rescue](https://www.capterra.com/p/161344/LogMeIn-Rescue/) Reason for choosing TeamViewer ONE Better macOS support, better overall features Review Source Response from TeamViewer March 27, 2025 Hello Michiel, We are happy to know you find TeamViewer easy & fast to set up or deploy custom clients in your IT environment. However, we want to thank you for reaching out to us bringing to our attention the negative experience you had with our support team. Be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer VR Verified Reviewer Automation Industrial Automation Used the software for: 2+ years ### "Remote solution " July 14, 2025 5.0 We use it for remote PLC programming, internationally, we have machines programed remotely that need to be served Pros Reliability, user friendly, quick response, fast file transferring, can be used with any available platform. Cons Create an account, we do not like to create an account for use this application, it was better when was you just plug and play Review Source Response from TeamViewer July 24, 2025 Hello TeamViewer User, Thank you for your positive feedback. Regarding your comment about the account creation, we now require everyone actively using TeamViewer to have a validated TeamViewer account in order to increase the security of users in our network. Please find more info here: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/account/teamviewer-account/ We apologize for any inconvenience. Best, Valeria/TeamViewer kP kobus P. MANIGER Wholesale Used the software for: 1-2 years ### "one must have this one " February 8, 2025 5.0 for easy access and quick response i like it alot Pros it is easy to use and you don't have to be a it specialist to use Cons if the drag and drop function is working it would be nice Switched from [Yest](https://www.capterra.com/p/10004211/Yest/) to many glitches and it losses contact to many times Review Source Response from TeamViewer March 5, 2025 Hello Kobus, We are happy you find our solution easy to use even if you´re not an it specialist. We want to take the opportunity to invite you to click on the following link where you will find a guide for the new interface, so that you can enjoy the complete TeamViewer experience https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer SK Sim K. Admin Health, Wellness and Fitness Used the software for: 6-12 months ### "Teamviewer lets review it" November 15, 2025 5.0 Overall it is good and worth of the money. Easy to navigate and follow along . From IT side it may be bit challenging for certain devices Pros Easy to use from user and IT perspective. User of any group can find it easy to provide access and IT team can troubleshoot easily Cons that sometimes it causes connection issues and gives hard time to connect to different devices and makes it unreliable Review Source Response from TeamViewer December 2, 2025 Hello Sim, We really appreciate your rating, even though you've encountered difficulties using TeamViewer. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer, which can be downloaded from our official website. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Best regards, Valeria/TeamViewer ES Elias S. Marketing Coordinator Financial Services Used the software for: 2+ years ### "The default app for remote support." September 9, 2025 5.0 Pros It is very easy to use and it is amazing for helping someone that is not understanding instructions. You just do it yourself. Not expensive at all, a life saver for team collaboration, no bugs or issues and amazing customer support. Cons I can not say i don't like something about TeamViewer, it is a really great tool that accomplishes what was designed for. Review Source Response from TeamViewer September 17, 2025 Hello Elias, Thank you for your positive review and for sharing your experience. It’s wonderful to hear how intuitive and effective our remote-control solution has been for you and your team. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer JD Jesse D. Co-Founder Media Production Used the software for: 1-2 years ### "Remote Work Control" January 28, 2025 5.0 Online meeting sessions facilitation and team scheduling. Pros Remote work control. Agile team communication. Cons No single complain, to broadcast now, it has it all. Review Source Response from TeamViewer January 30, 2025 Hi Jesse, Thank you for your review. We are happy to see that you like TeamViewer, especially for your online meeting sessions. Likewise, we take the opportunity to invite you to click on the following link where you will find a guide for the new interface, so you can enjoy the complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer L. Luke .. Director of Technology Information Technology and Services Used the software for: 2+ years ### "Reliable Best-In Class Remote Support" July 6, 2025 4.0 Teamviewer provides the exact remote support capabilities we need with the security we require. However, we would love some updated administrator portal features with more silent deployment options. Pros Remote connections are seamless between Mac, Windows and servers and connections rarely drop or get interrupted. Cons Administrator tools are not straightforward and can require manual configuring on end-user machines. Review Source Response from TeamViewer July 24, 2025 Hello Luke, Thank you for your thoughtful feedback! We're glad to hear that TeamViewer meets your remote support and security needs. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer VR Verified Reviewer Formateur Technique Professional Training & Coaching Used the software for: 2+ years ### "Outil de gestion à distance" December 11, 2025 4.0 Pros assistance avec prise en main à distance chez les clients, facilité d'utilisation pour la connexion. Cons Nouvelle interface moins agréable à utiliser que l'ancienne, le cout des licences est non négligeable en fonction du nombre d'utilisateur Review Source Response from TeamViewer January 23, 2026 Hello TeamViewer user, Thanks for sharing your thoughts about our new interface. We´re happy that TeamViewer´s core features are making your daily work easier, even if the new interface hasn't met your expectations. We understand that adapting to change, especially technological change, can be disappointing when it's supposed to make things easier. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Hoping this information will help you in future connections, Best, Valeria/TeamViewer JB Jonathan B. HR and Operations Analyst Non-Profit Organization Management Used the software for: 2+ years ### "TeamViewer for Hybrid Employees" November 25, 2025 5.0 I would say that it's pretty useful for our organization since there are a lot of individuals that work remotely; therefore, it makes tech issues such a breeze with them. Pros TeamViewer is easy to allow other reliable team members to control your computer and make navigation quicker when needed assistance. There were a few times where I needed IT to control my computer to fix a problem I was having. Cons It did seem a little laggy at first when we first used it; however, it just took some time to connect and work smoothly. Review Source Response from TeamViewer December 3, 2025 Hi Jonathan, We are pleased that you've chosen us as your remote access solution! Regarding your comment about the connections, if you experience connection issues, make sure both devices are using the latest version of TeamViewer, available for download on our official website Wish you a great day and all the best. Valeria/TeamViewer VR Verified Reviewer Realtor Real Estate Used the software for: I used a free trial ### "TeamViewer for a large group" February 21, 2026 5.0 Overall TeamViewer is a good product for file sharing and its very easy to use especially indicated for a large group of workers Pros What I loke the most about TeamViewer is that its a great file sharing, works well in a large team with team collaboration and task management. Cons What I like the least about TeamViewer is that sometimes it might present some bugs or errors in the system Review Source Response from TeamViewer March 12, 2026 Hello TeamViewer user, Thank you so much for your positive review. We’re glad to hear that TeamViewer meets your file-sharing needs and works well within your larger team. We’re sorry to hear you’ve occasionally encountered bugs or system errors. While we continuously work on stability and performance improvements, your feedback is important to us. We take the opportunity to invite you to click on the following link, where you will find our user´s guide: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer AK Andrey K. IT Operations Retail Used the software for: 2+ years ### "Simple to setup and use for Remote Support and Access but with an occasional Bug" January 7, 2025 4.0 Pros An easy to set up and use for remote support of computers. For both a quick support session or accessing an unattended computer. Cons Monitoring of the usage is so strict that on occasion it triggers a false negative report of overuse. I'm getting quite often notifications that I need to register the product or to buy a license even though I'm already logged in under my account or the fact that I have a Premium license Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE An existing setup of the application and an ease of use Review Source Response from TeamViewer January 8, 2025 Hello Andrey, Thank you for your valuable insights. We appreciate that you find TeamViewer easy to use, especially the quick support sessions and the unattended access. We are sorry to hear about your experience with TeamViewer Monitoring, please click on the link below for clarifications https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/remote-management/teamviewer-monitoring/get-started-with-teamviewer-monitoring/ Finally, if you have a license don´t hesitate to contact our support team, they will be happy to assist you. For details: https://www.teamviewer.com/en/global/support/customer-support/ Have a nice day, Valeria/TeamViewer Similar Products Featured