# Page 2 | TeamViewer ONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TeamViewer ONE the right Remote Support solution for you? Explore 11619 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/194565/TeamViewer/reviews --- TeamViewer ONE 4.6 (11619) [View alternatives](https://www.capterra.com/p/194565/TeamViewer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 2 - Reviews of TeamViewer ONE ## Showing most helpful reviews Showing 26-50 of 11619 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniele D. Freelancer Computer Software Used the software for: 1-2 years ### "Funzionale e versatile, ma poco pratico negli accessi occasionali" March 15, 2026 4.0 Nel complesso, la mia esperienza con TeamViewer è stata positiva, soprattutto per la gestione continuativa di più dispositivi. Ho trovato molto utile la possibilità di salvare alcune macchine tra i dispositivi gestiti e accedervi rapidamente quando serve. Apprezzo anche la possibilità di regolare i parametri della qualità video, registrare automaticamente le sessioni e utilizzare il WebViewer dal browser senza dover installare ogni volta il client. Tra gli aspetti meno convincenti ci sono l’interfaccia grafica, che a mio parere risulta piuttosto pesante e non sempre intuitiva, e il sistema di accesso occasionale tramite ID e password, che può risultare poco pratico, specialmente quando le credenziali cambiano spesso. Pros Possibilità di aggiungere determinate macchine ai pc in gestione, per poterci accedere in qualsiasi istante. Possibilità di scegliere i parametri relativi alla qualità video dello streaming. Possibilità di registrare automaticamente ogni sessione all'avvio. WebViewer per connettersi ai dispositivi tramite finestra del browser senza dover necessariamente installare il client. Cons Pesantezza e poca intuitività dell'interfaccia grafica. Per l'accesso remoto occasionale non pratica la presenza del condice dispositivo associato ad una password che talvolta spesso scade frequentemente. Review Source Response from TeamViewer March 31, 2026 Hello Daniele, Thank you for taking the time to share your experience with TeamViewer! We’re really glad to hear that the platform has been a valuable tool for managing multiple devices and that features like saved managed devices, flexible video quality controls, automatic session recording, and our web version have supported your workflow. It’s great to know these capabilities help streamline your daily tasks without extra installations or setup. We also truly appreciate your honest feedback about the interface and the occasional challenges with ID‑and‑password logins. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer DC Dave C. Owner Computer Software Used the software for: 1-2 years ### "Excellent utility" December 25, 2025 5.0 I love the product and the support staff has been quite accommodating until as of lately. It is quite useful when clients are either away or unable to have me come personally to their homes/businesses Pros Excellent Resource for myself and my clients. I like the options and so do my clients of being able to access the computers remotely. Cons I have heard that the service is due to be discontinued as the online portion is being dismantled and I own my copy. If that is going to be discontinued where you are going to force me to pay a monthly charge for a product I bought already I will go somewhere else. Review Source Response from TeamViewer January 23, 2026 Hello Dave. Thank you so much for sharing your experience with TeamViewer. It’s great to hear that both you and your clients appreciate the flexibility of our remote access solution. It really can make a huge difference when someone’s traveling or unable to meet in person. Regarding your comment about the service to be discontinued, please visit our TeamViewer Community at https://community.teamviewer.com, where you can share more information with us, and we can give you proper assistance on the topic. Hoping to see you there. Best, Valeria/TeamViewer CY Cecilia Y. Customer Service Manager Security and Investigations Used the software for: 2+ years ### "Teamviewer: An essential for your toolkit." December 1, 2025 5.0 It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers. Pros Teamviewer is an absolute essential for me. It is the most helpful business solution we have and our customer service depends on it. Cons There has only been one instance where I did not have what I needed within Teamviewer. It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers. In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours. Alternatives considered [Webex Suite](https://www.capterra.com/p/237272/Webex/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reason for choosing TeamViewer ONE Ease of integration, Reputation/Trust Value, Ease of Use for Endpoint users Review Source Response from TeamViewer January 13, 2026 Hello Cecilia, Thank you so much for taking the time to share your experience and thoughts with us. It’s great to hear how TeamViewer is helping your business partners collaborate effectively. Building strong relationships while teaching problem-solving strategies to your customers. Regarding your comment about exporting the endpoints, we would suggest visiting our TeamViewer Community at https://community.teamviewer.com, where you can share more details and even screenshots for proper assistance. Hoping to see you there. Best, Valeria/TeamViewer CM CAMERON M. Volunteer Retail Used the software for: 1-2 years ### "Great Solution for Quick Support Response and for Saving Resources" December 5, 2025 4.0 I currently use TeamViewer to manage in store PC Based Television Customer Infomation Boards (Videos & Stills); specialised Music, Announcements and Hourly Clock Chime PC conected to store PA systems; and also to remotely provide IT support close family and friends. TeamViewer has simplified support of this immensly. Pros TeamViewer is simple and easy to use, customer support is available, file sharing is quite easy using the built in file transfer feature and removes the need of USB stick file transfers on site. In fact, the remote file transfer feature is one of the best I've ever used and quite fast. TeamViewer is usually stable, but can sometimes stop running in the background on remote linux PCs (Zorin 18 OS specifically) when the local network is unstable. Excluding the bug reported herein, TeamViewer actually saves me a heap of time; decreases the need for carrying equipment and; also many emergency site visits. To enhance the overall effectiveness of using TeamViewer I also have TAPO P100 plugs attached to my remote PC's for remote power down hard reboots as a backup. TeamViewer is great value for money based on the savings of in person transport and consequently the time that would otherwise be lost. Cons The deamon or background service dropping occaisionally on Zorin 18 Linux PCs. Zorin 18 is a relatively new release and that might have introduced some unforseen issues, possibly also related to an unstable WiFi netwrok yet to be replaced soon. I expect that these issues may disappear as the Linux community streamlines the new release further or when the network is upgraded. Review Source Response from TeamViewer January 23, 2026 Hello Cameron, Thanks for sharing such a detailed experience. It´s great how TeamViewer simplifies your remote work: fast file transfers, stable connections, and the ability to manage devices without being on-site are huge time‑savers. Regarding your comment about Zorin 18 Linux PCs, we appreciate you bringing the issue you experienced to our attention. We assure you that this information will reach the right team. Wishing you all the best, Valeria/TeamViewer AS Ashutosh S. IT Manager Hospital & Health Care Used the software for: 2+ years ### "Makes Remote Support Simple and Efficient" December 5, 2025 5.0 Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot of time, makes remote support simple, and consistently performs well. We’re overall very satisfied and plan to keep using it. Pros Very easy to use — even non-technical users can follow the connection steps. Stable and fast remote sessions — works smoothly even on average internet connections. Cross-platform support — Windows, macOS, Linux, mobile apps — everything connects seamlessly. Great for remote troubleshooting — screen sharing, file transfer, and session recording are extremely helpful. Strong security — two-factor authentication and session logs provide good peace of mind Cons Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly. Switched from [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/) We switched to TeamViewer because it offered a more reliable connection and smoother remote sessions compared to our previous tool. The setup was easier, the interface was more user-friendly, and the overall performance felt much more stable and consistent. Review Source Response from TeamViewer January 22, 2026 Hello Ashutosh, Thank you for sharing your experience! We’re really glad to hear that TeamViewer has been a dependable, efficient tool for your team. It’s great that it helps you save time and makes remote support simple and reliable. Regarding your comment about the drawbacks, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback means a lot to us! All the best, Valeria/TeamViewer RT Ross T. Manager Information Technology and Services Used the software for: 2+ years ### "Teamviewer - time saver at a reasonable price." November 25, 2025 5.0 I support clients across Australia and mostly using Teamviewer. On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day. Pros Have been using Teamviewer for many years and unlike other similar products it remains consistent. Very easy to use, small footprint on the client machine, and simple to activate a new connection. Cons The latest "new" layout does not seem as friendly as the old version when using a computer as the master. I don't use TV on a mobile phone and it seems the newer layout is designed more for phone use. Alternatives considered [SolarWinds Service Desk](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/) Reason for choosing TeamViewer ONE Much more flexible, ability for unattended access, far better facilities. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Much easier operation, ability to use Host for unattended access. Review Source Response from TeamViewer January 8, 2026 Hello Ross, Thanks for sharing your experience! It’s great to hear that TeamViewer has been a reliable solution for you over the years and continues to deliver value by reducing on-site visits and improving your IT support to your clients across Australia. Regarding the new layout, we really appreciate your feedback. Our goal is to make the interface intuitive across all devices, so thank you! Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, please be assured that your comment will be forwarded to the relevant team. All the best! Valeria/TeamViewer AS Andre S. IT Support Engineer Telecommunications Used the software for: 2+ years ### "Great support product" December 5, 2025 5.0 My overall experience with TeamViewer has been very positive. The platform is reliable and easy to use, and the support I received from \[sensitive content hidden\] was absolutely flawless—she was professional, responsive, and ensured that all my concerns were addressed quickly and effectively. Pros What I liked most about TeamViewer is its ease of use, thanks to an intuitive interface that makes remote connections simple and efficient. Additionally, the customer support is outstanding—always responsive and helpful whenever assistance is needed. Cons What I liked least about TeamViewer is the lack of affordable plans tailored for small businesses. While the platform offers great features, the pricing structure seems more suited for larger organizations, making it challenging for smaller companies to adopt it cost-effectively. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE compatibility with more customers that also uses TV Review Source Response from TeamViewer January 21, 2026 Hello Andre, Thank you so much for sharing your experience! It’s great to hear how much you’ve enjoyed TeamViewer’s ease of use and intuitive interface. That’s exactly our mission: making remote connections smooth, efficient, and accessible for everyone. It´s also nice to hear that our customer support team provided you with the level of responsiveness and professionalism you expected. This ensures users feel supported. Thanks for pointing this out. The pricing might feel challenging for smaller businesses, and your feedback really helps highlight where more flexible options could make a difference. Thanks again for taking the time to share your thoughts. All the best, Valeria/TeamViewer YG Yvonne G. Owner Computer & Network Security Used the software for: 2+ years ### "Ease of Access" December 2, 2025 5.0 My overall experience with Teamviewer has be favorable. I like the mobile capabilities. It has saved me many times while on the road Pros What I like most about Teamviewer is Ease of Access. I have been using Teamviewer for about 13 years and found it to be very reliable. Cons What I don't like about is sometimes it may not connect. There have been several occassions where I could not access remote hst and had to use a different remote access software. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Reason for choosing TeamViewer ONE We chose Teamviewer for Ease of use. Easy to install. Review Source Response from TeamViewer January 14, 2026 Hello Yvonne, Thank you for your rating and for sharing your experience! We’re delighted to hear that you’ve found TeamViewer easy to access and reliable for over 13 years. That’s amazing! Your trust means a lot to us. However, since you mentioned that sometimes you experienced connection issues, we recommend ensuring that on both sides of the connection, the latest version of TeamViewer is running. You could also restart both devices and, if possible, reboot the WiFi router, which may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer DB Dale B. IT Specialist Civil Engineering Used the software for: 2+ years ### "International TeamViewer End User Support, top notch quality." November 25, 2025 5.0 I have been using TeamViewer for over 20 years, I have supported end users in India, St. Thomas, St. Croix, continental US, and Europe. I have had great success with the product that TeamViewer provides. Pros TeamViewer is easy to use, and TeamViewer helps me provide quality support to my end uses. I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe Cons To be honest, as long as my end users have internet access I have nothing to dislike about TeamViewer. Alternatives considered [ElevateHQ](https://www.capterra.com/p/240818/Elevate/) Reason for choosing TeamViewer ONE I had used TeamViewer on a previous job and found it to be much easier to install and use. Review Source Response from TeamViewer December 3, 2025 Hi Dale, Thank you for your review and for sharing your experience. We are happy to have you on board for such a long time and to know that TeamViewer has helped you deliver support globally We look forward to continuing to work together for many years to come. Wish you a great day and all the best. Valeria/TeamViewer WM Will M. Owner Information Technology and Services Used the software for: 2+ years ### "TeamViewer was the hands down choice for my IT support needs" November 25, 2025 5.0 Experience has been very good especially having worked IT support in northern Montana where driving 75 miles to help a client was just out of the question. Working with the client with my TV was phenomenal Pros The full administrative rights (capability) to manage hosts completely. Connectivity with even slower host internet connections has been great. Customer support with a client's host hundreds of miles away made my job a lot easier. TV's capabilities Cons For me as a small IT person supporting a small number of hosts, the cost having to go to v15.x from my 12 was a bit overwhelming, even with the 2-for-1 rate. A feature that may be impossible I could have used several times is the capability to access a hosts BIOS. Ended having to go to the client's home to resolve issues that required BIOS access. Alternatives considered [Remote Desktop Manager](https://www.capterra.com/p/152245/Remote-Desktop-Manager/) Reason for choosing TeamViewer ONE Power and full control of the tasks I need to accomplish Review Source Response from TeamViewer January 5, 2026 Hello Will, Thank you so much for your rating and for sharing your experience with us, Cases like the one you describe are very interesting to know about because it offers us a broader spectrum that we sometimes haven't considered and that can help us improve and expand our remote control tool. We take the opportunity to invite you to click on the following link, where you will find a user's guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer STW Soon Tai W. Asst. GM, Technology Financial Services Used the software for: 2+ years ### "My review on Teamviewer" November 26, 2025 4.0 I find Teamviewer still the best software for remote support the user, especially dealing with those user no knowledge how to install to allow remote access Pros Centralize access control by policy is very easy to use and prevent unauthorize access and easy to deploy Cons Too costly but we have no choice to use as it easy to deploy without much end user efforts. Another issue on auto terminated application when too many tab opened. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Exploring but unable to assign policy control the access Review Source Response from TeamViewer January 8, 2026 Hello Soon Tai, Thank you for your review. However, regarding your comment about the auto-terminated application when too many tabs are opened, we would need more details and, if possible, some screenshots to better understand your case and give you the proper assistance. Please visit our TeamViewer Community https://community.teamviewer.com, where you can share more information with us. Thank you in advance. Best, Valeria/TeamViewer SK SERGUEI K. IT Manager Food & Beverages Used the software for: 2+ years ### "Still love it..." November 25, 2025 4.0 I've been with TV from their beginning and i loved it. Until they started to pack in it as many features as they could think about. It was a sleek, reliable tool, sitting in the corner somewhere and let me to connect with any resource just by double click on the name. IF (And it is a very big IF) I needed any details, i could call them up through 'Properties' Now it is a huge monster half-screen size with tons of unneeded information, icons and whatnot. To connect with something you need to go through the whole series of clicks and manipulations. I'm not even talking about totally unfamiliar look which you really need to learn. It seems all companies compete in changing their interfaces and poor users have to waste their time for learning a new interfaces of this program and that program instead of simply continue to work. And attempts to pack in a 1000 of features into one program is disastrous. Giving you a free idea - make a 'Light' version, just for remote control, as the initial version was - it will be sold by a landslide, I'll be the first in line. Not that I expect you to do that :) Pros There are many good things to be said about TV. I am with TV since their very first versions and it says something about its quality, given it never has been on cheap side. I don't have to think about what to install - i always install a full client. This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace. Means I can go to any location, find spare machine, log in and access any server or workstation/laptop. Gives me an unmatched freedom and makes my life as an IT manager and life of my admins so much easier. Also, Teamviewer is extremely reliable and connects through any firewalls with ease. Cons Interface. The very first interface was slim, simple, logical and easy to use. Took a little from screen space, could be moved somewhere in the corner. Double click connected you to any machine. Now it is heavy and huge monster with no logic whatsoever. Hard to navigate. Tons of unneeded details. To do a simple thing requires to navigate to it through a pile of totally nonsensical icons and even after that you need to specifically choose what to do instead of simple double click on the name of the resource. Chat window, taking a quarter of the screen? Seriously? I need chat only to ask a few quick questions; it is not my main area where my work is. I seriously consider looking for alternative, especially having in mind that TV is very heavy priced, it is becoming a burden for our midsize business. Alternatives considered [Take Control](https://www.capterra.com/p/242258/Take-Control/) Reason for choosing TeamViewer ONE Exceptional ease of use (initially), reliability, and a habit - I've been using it from their first versions. Review Source Response from TeamViewer December 5, 2025 Hello Serguei, Thank you for your honest feedback and for taking the time to detail your experience. Regarding your comment about the new interface, ease of use is critical, and your insights on interface complexity and pricing will help us guide improvements. However, we would like to invite you to click on the following link, where you will find a guide for the new UI to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/. Finally, please be assured that your feedback is incredibly valuable, and we will ensure it reaches the relevant team. All the best! Valeria/TeamViewer PL Peter L. Continuous Improvement and forth Industrial Revolution manager Glass, Ceramics & Concrete Used the software for: 2+ years ### "Safe, Reliable and constantly evolving." December 4, 2025 5.0 I rely on TeamViewer everyday and it has never let me down. It’s more than just remote connection software and they evolving into many different areas. Working in manufacturing the new software and hardware solutions are amazing. We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country. Pros After trying many different remote connection software solutions over the last decade I can honestly say thatTeamViewer is my favourite. It’s easy to use, reliable and more importantly secure. Cons I didn’t like there new dashboard upgrade at first, but now I’m used to it I really like it.like everything it’s different and most people don’t like change. Switched from [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/) Reliability, functionality and security. It fits all of these! Review Source Response from TeamViewer January 21, 2026 Hello Peter, Thanks for sharing your experience! It’s great to hear how much you rely on TeamViewer in your day‑to‑day tasks. Our remote-control solution has evolved far beyond traditional remote connectivity, and it´s exciting to see how our features and products are supporting your engineers across different plants and countries. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer DP DREW P. President Music Used the software for: 1-2 years ### "My Business depends on Teamviewer" November 25, 2025 5.0 I started using Teamviewer to be able to access my business server from home to be able to do work in the evening. I later found it really useful when traveling to be able to work from a hotel room and catch up on what was happening at my retail store. But I have never needed it more nor appreciated it more than I do now. In 2024 I moved back to Canada even though my business continued to operate with my staff in place in North Carolina. I live in a very remote location with no access except via a one mile boat trip. I am fortunate to have a good internet connection there and Teamviewer now allows me to manage and operate my business 900 miles away from it. This would not be possible without my Teamviewer software. Pros Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my day. Cons I honestly don't have a response for this question. I have not compared it with other similar products and have no desire. Teamviewer does everything I need it to do. Review Source Response from TeamViewer December 3, 2025 Hi Drew, Thank you so much for your review and for sharing your experience. We are pleased that you've chosen us as your remote access solution! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer DM Debbie M. Owner Accounting Used the software for: 2+ years ### "Disappointing Service" November 25, 2025 1.0 I have been a teamviewer customer for a number of years and realised I was paying for the more expensive product which I haven't required for some time. When I asked to down grade to a more affordable option I was advised that I had to pay for the higher rate for 12 months before I could downgrade. I have decided not to use the product purely for this reason. Pros Very easy to use, file sharing is great no bugs or issues. This allows working remotely with clients and contractors. Cons Expensive for an individual, do not consider this product value for money. There are many free options available now. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) I believed it was more secure but because of my experience with the customer service team I have reverted back to Anydesk Review Source Response from TeamViewer January 5, 2026 Hello Debbie, Thank you for sharing your honest feedback and for being a loyal customer over the years. We’re glad to hear that the product’s ease of use and file-sharing features have supported your remote work. We’re truly sorry to learn about your experience with the downgrade process and understand how frustrating that must have been. Your feedback is incredibly valuable, and we’ll make sure it’s shared with the team to improve flexibility for our customers. Best regards, Valeria/TeamViewer MN Mihai N. Project Manager Airlines/Aviation Used the software for: 2+ years ### "The by-default choice for remote login" September 21, 2025 5.0 The overall experience is good from all points of view: my way of using it as Admin and as well as the customer usage who do not have to do much. It is very good to work with, in a team, and provides a time saving opportunity. File sharing and bug recognision is also a good thing, that helps debugging the cases that we have with our customers / colleagues. Pros I believe that in the last five years or more, TeamViewer is for me the first choice to use in order to remotely connect to other PC and provide assistance, both in personal use mode (my mom, my dad...) as well as at work for customer support inside the company. It is easy and intuitive. Cons The last version is quite complicated to use and you need a lot of time to install it in host mode on the PC. Also you have to do some tests to be sure that all works fine. And in the free licence mode, you are not allowed to have more than 3 PCs per account. The value for money is great especially in the free version, even if it is limited to 3 accounts / email address. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) It was a company policy, it is also related with the pricing and with the free licences. On a personal note, I did the change because of the many free options that TeamViewer offered. Review Source Response from TeamViewer October 9, 2025 Hello Mihai, Thank you for your rating and for sharing such a detailed experience. It's nice to know that you truly value TeamViewer's ease of use and functionality, both personally and professionally. We understand how challenging it can be when changes are made, especially when technology is meant to simplify our lives. Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. All the best! Valeria/TeamViewer HMD Hernan M D. Owner Information Technology and Services Used the software for: 2+ years ### "Teamviewer for Alt72" November 25, 2025 5.0 All my customer can receive remote support instantly. I use the remote support for server and terminal in my customer Pros Performance, easy to use, easy to deploy and use quick support solution. The best ROI for the price. Cons The last version came with a new interface. The first version had poor performance, but now it is corrected Alternatives considered [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE I considered the Price and presales support Switched from [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Price and presales support. I tested Anydesk too Review Source Response from TeamViewer December 30, 2025 Hi Hernan, We’re glad to hear that you find the solution performant, easy to use, and quick to deploy. We appreciate your honesty regarding the initial version and are happy that the latest updates have addressed those concerns. If you have any suggestions for further improvements or features you’d like to see, please let us know. We’re always looking to enhance the user experience. Wish you a great day and all the best. Valeria/TeamViewer KK Konstantinos K. Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Review from 12+ year TeamViewer user" November 25, 2025 5.0 If it wasnt the price parameter it would definitly hold the first place. Considering pricing TeamViewer is between my 2 top options for remote support tool. Pros Ease of use, File sharing & transferring, Team collaboration, Support during working days (9-5), Security Cons The price is not very competitive to other remote support tools. Support cant be reached after 5pm. Compatibility with older OSs like Win7 (on the installable version) can be tricky sometimes Alternatives considered [Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing TeamViewer ONE Ease of use, the response time of your support tech team is better Switched from [Ammyy Admin](https://www.capterra.com/p/218001/Ammyy-Admin/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) More friendly GUI, ease of use, the response time of your support tech team is better Review Source Response from TeamViewer December 5, 2025 Hello Konstantino, Thanks for your rating and for sharing your honest feedback! It’s great to hear you value the ease of use, security, and support. We understand that pricing and compatibility are important factors, and we appreciate these comments. Please ensure that your feedback is incredibly valuable, and we will ensure it reaches the right team. All the best! Valeria/TeamViewer MO Marj O. Section Certification Chair Construction Used the software for: 2+ years ### "Best method for reliable connectivity. " December 9, 2025 4.0 I love TeamViewer and recommend it constantly to those who experience issues of connectivity while working remotely; many coworkers complain that other services are unreliable, so I always tell them about TeamViewer. Pros TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. It's a lifesaver when I'm forced to work from home as well. Cons When I have contacted TeamViewer in the past for service assistance, the instructions have been convoluted with unnecessary steps involved or steps provided out of order with excess information that was not pertinent to the task as hand. They need to work on making that process more concise, and just follow a simple chronological order without embellishments to get customers up and running as quickly as possible. Review Source Response from TeamViewer January 23, 2026 Hello Marj, Thanks for sharing your experience! Happy to hear how TeamViewer helps you stay connected across all your devices, whether it’s for work or volunteer projects. It’s great to know it’s a real lifesaver when working from home. We truly appreciate your feedback about our customer support service. We understand how clear, simple guidance is important to give proper and quick assistance. Insights like yours help us keep improving. Really grateful for your continued trust and for recommending TeamViewer to others! All the best, Valeria/TeamViewer BD Brian D. General Manager Industrial Automation Used the software for: 2+ years ### "TeamViewer is a valuable resource" November 26, 2025 5.0 We have found TeamViewer to be a multinational, multilingual platform that enables seamless file and data transfer. The ease of use and near 100% uptime make this our preferred platform. Pros Ease of use. We use TeamViewer to access files on a corporate server based in another country. This software enables seamless file transfer regardless of locale. Cons The number of concurrent users is limited unless you subscribe to an enterprise-level subscription. We have five users who could access the software simultaneously, but we are limited to 3. This ends up requiring resource rationing. Review Source Response from TeamViewer January 8, 2026 Hi Brian, Thank you so much for your rating and for sharing your experience. Regarding your feedback on concurrent user limitations. We understand the importance of flexibility for teams. We would suggest contact our sales team to evaluate your requirements and the license that best suits you. For contact sales: https://www.teamviewer.com/en/global/contact-sales/ All the best Valeria/TeamViewer XL Xinyi L. Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Let the old interface back, please" December 4, 2025 3.0 Does it's job, excellent customer support, confusing and awkward user interface, expensive but worth Pros stable connection most of time, Working even with Internet not good, cycber security compliance support is great Cons New software interface is aweful! Anti-human software ui and configuration setting page is very confusing Alternatives considered [LogMeIn Pro](https://www.capterra.com/p/39016/LogMeIn-Central-Pro/) Reason for choosing TeamViewer ONE i have used Teamviewer for long time,not willing to change easily Review Source Response from TeamViewer January 21, 2026 Hello Xinyi, Thanks a lot for sharing your detailed feedback! It's great to hear that TeamViewer continues to deliver a stable connection for you, even in environments with poor internet, and that our cybersecurity compliance and support teams are meeting your expectations. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer DS DLISA S. County IT Manager Law Enforcement Used the software for: 2+ years ### "Court IT Manager " August 8, 2025 4.0 During the early days of the COVID-19 pandemic, TeamViewer made a significant difference in enabling work to be done. Now, it is essential for my team to provide quality support to our users. Pros I appreciate how easily this application allows me to access clients' computers for support. It's been a game-changer, far superior to other products I’ve used. Cons The price tag and inflexibility of the contract. My office needed to extend or modify the contract timeframe, but account management was unable to provide the necessary changes. Switched from [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[Dameware](https://www.capterra.com/p/179422/Dameware-Remote-Support/) The cost and product features were not compatible Review Source Response from TeamViewer September 2, 2025 Hello Dlisa, Thank you for sharing your experience with TeamViewer. We’re glad to hear that the application has meaningfully impacted your ability to support clients, especially during the early days of the COVID-19 pandemic. Knowing that TeamViewer continues to be an essential tool for your team is incredibly rewarding. We’re sorry to hear about the challenges you faced regarding contract flexibility. We understand how important it is to have adaptable solutions that meet customers' needs, and we appreciate you bringing this to our attention. Your feedback will be shared with our account management team to help us improve in this area. Wish you a great day and all the best. Valeria/TeamViewer David G. Président de la patente Computer Software Used the software for: 1-2 years ### "Vive Teamviewer!" August 9, 2025 5.0 J'aime bien depuis le temps que je connais. Parfois certains bogues font que cela ne fonctionne pas bien mais dans l'ensemble je suis satisfait. Pros J’aimerais un jour avoir des clients qui sont envoyés par Teamviewer pour faire plus d’argent. Ça serait pratique que l'entreprise puisse envoyer des clients vers son "load case". Cons Le prix... parfois... pour ce que cela rapporte! Le service... anglais | français parfois, c'est compliqué! Alternatives considered [UltraVNC](https://www.capterra.com/p/194009/UltraVNC/) Reason for choosing TeamViewer ONE Parce que parfois ça plante ! J'ai besoin de quelque chose sur le side! Review Source Response from TeamViewer September 2, 2025 Hello David, Thank you for sharing your thoughts and feedback. We’re happy to hear that TeamViewer has been a reliable tool for you over the years, and that it continues to support your work effectively—even if there are occasional bugs. Your satisfaction means a lot to us. We understand that language support and pricing can sometimes present challenges, and we truly appreciate your honest comment. Thank you once again for your support over the years. Wishing you all the best, Valeria/TeamViewer VR Verified Reviewer Owner and President Computer Software Used the software for: 1-2 years ### "TeamViewer A Good Remote Support Tool" August 4, 2025 5.0 I liked using TeamViewer, and had no issues with the product. It was easy to use and very convenient. Pros TeamViewer is easy to use and works well. I didn't experience any delays when remotely connected to a client PC. TeamViewer is a great tool for remote support. Cons The yearly license fee for TeamViewer for a small operation like my own business was more expensive than other solutions like DualMon. I switched to DualMon to save some money, but DualMon sometimes disconnects from the client during a session whereas this wasn't an issue with TeamViewer. Alternatives considered [RemotePC](https://www.capterra.com/p/173304/RemotePC/)[LogMeIn](https://www.capterra.com/p/266957/LogMeIn/)[GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) Reason for choosing TeamViewer ONE TeamViewer was a leader in the industry so I had confidence in it meeting my business needs. It also had a lot of extra features that I might use in the future. Review Source Response from TeamViewer August 11, 2025 Hello TeamViewer user, Happy to hear that TeamViewer helps you with your daily support tasks. Regarding your comment about our prices, we suggest contacting our sales support, where one of our representatives will be happy to discuss the licensing options with you. You can find our local number here - https://www.teamviewer.com/en/customer-support Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer JJ Jose J. Support Computer Software Used the software for: 1-2 years ### "Teamviewer" December 5, 2025 5.0 Very good. The new interface does not add up any value for us. It is a real nuisance. The web interface is not clear enough and there are too many options available on the screen that are useless. Pros What I like most of Teamviewer is its ease of use. It is very easy to a new client to download and provide them for immediate support. Cons Many pseudo improvements are only cumbersone We use it for remote training and little support. The "new" interface is no better than the original. File transfer is every day slower. Alternatives considered [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Reason for choosing TeamViewer ONE Teamviewer at the time seemed to have better functionality Review Source Response from TeamViewer January 22, 2026 Hello Jose, Thank you for sharing your thoughts! We're really glad to hear that TeamViewer’s ease of use stands out for you—especially how simple it is for new clients to download and connect for immediate support. We appreciate your honest feedback about the interface. Therefore, to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer Similar Products Featured