# Tugboat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tugboat Software - reviews, pricing plans, popular comparisons to other Workforce Management products and more. Source: https://www.capterra.com/p/193600/Workforce-Services --- # Tugboat Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tugboat Software ## What is Tugboat Software? Tugboat Software offers comprehensive solutions that focus on assigning the workforce to an optimized schedule while managing PTO. The schedule for the entire workforce is generated fast for a staff of hundreds or thousands of employees while improving employee satisfaction, reducing workload and driving down operating costs. Tugboat Software pairs with existing HR and ERP systems. ## What is Tugboat Software used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tugboat Software?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://tugboatsoftware.com&name=Tugboat Software) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tugboat Software 4.9 (7) VS. [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.3 (1,819) Value For Money 4.8 (5) Value For Money 4.2 (1,484) Customer Service 5.0 (6) Customer Service 4.1 (1,554) ## Tugboat Software alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.5 (1,729)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [Clockify](https://www.capterra.com/p/169607/Clockify/) [4.8 (9,234)](https://www.capterra.com/p/169607/Clockify/reviews/) Starting price $4.99 Per User, Per Month [Learn More](https://www.capterra.com/p/169607/Clockify/) [View all alternatives](https://www.capterra.com/p/193600/Workforce-Services/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Employee Management 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Employee Database 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Self Service Portal 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Vacation/Leave Tracking 4.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time Calendar Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Import/Export 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Import and export data to and from software applications Tugboat Software 39 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Alter the layout and content of reports Import and export data to and from software applications Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Form predictions based on past and present data/trends Calculate labor costs associated with employing a workforce, including wages, salaries, benefits Predict labor requirements based on past and present data/trends Manage the attendance, schedule, and payroll of the labor workforce Access software remotely via mobile devices Notifications via mobile devices Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Manage and record overtime hours for hourly employees Receive data and information in real time Active reporting of data and metrics View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Assign and distribute work schedules to individual employees or teams within an organization Online portal through which end users can access the system, manage tasks, or obtain information Facilitate the scheduling and coordination of employee shifts Schedule shifts via online calendars and available employees Managing and trading shift details between employees Track and manage sick leave time Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Request, track, and manage time off requests and vacation time Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (7) 4.7 Based on 7 reviews ## Pricing Value for money 4.8 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Tiffany S. Database administrator Logistics and Supply Chain ### "Yes,my tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 27, 2025 Pros My the very best admiration feature of Tugboat is its ability to track shift changes in real time Cons I bet you will find it difficult to integrate to other tools like CRM tools. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Tugboat’s applications integrate seamlessly with CRM, ERP, and HRM packages. CG Cathy G. Scheduler Food & Beverages ### "Great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 26, 2023 Great experience. We have been using it for 19 years. Pros Employees have the ability to make and maintain requests. Cons Took some time to set up because our rules are very complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Christopher S. IT Operations Lead Packaging and Containers ### "Tugboat Vacation Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 Very happy with the service and use of product Pros Employee ease of use, user friendly. Human Resources and shop floor management have been extremly happy with the software and tracking employee vacation requests. Cons Upgrades and new versions seem to be an issue from time to time to implement Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Joseph L. Sr Operations Supervisor Consumer Goods ### "Tugboat Software Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 We are very pleased with software and service provided by their support team. Othe r systems such as KRONOS and ADP have not been able to provide a module capable of doing the task that Tugboat does. Pros One of the most useful features is how the software grants vacation request based on plant seniority and quotas. Cons Integration was easy and the system offers more features than we are currently utilizing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Richard G. Plant Manager Food Production ### "Employee scheduling program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2023 The rules engine was custom built based on our scheduling rules. We have an intricate set of rules for scheduling based on skills, seniority and dedication. The software team was able curtail the program to mimic our rules with extreme accuracy. Pros The most impactful tool that we use for employee scheduling. Reduced time daily by 75%. Cons There wasn’t anything that I disliked about the software, or the folks that worked with me on developing the program. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RU Rosemary U. Receptionist/Administrative Coordinator Warehousing ### "Tugboat Software at the Distribution Center" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2023 Pros Tugboat is user friendly for our associates. Cons Data download from one system to another. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WT Warren T. Senior Operations Supervisor Packaging and Containers ### "Customer service and support is fantastic." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 22, 2023 It has been very easy to use, have only had a few days I was unable to use it in over six years. Pros Very easy for me to run a report of who has been assigned vacation. My report can be modified by a very simple to follow set of report criteria choices. Also nice that a quota of how many PTO request can be granted by pre-determined groups, is automatic but can be manually overridden. Cons We only us a fraction of what's available in the system so I really can't offer any negatives. My interface it not web based so I can only use it on my work PC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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