--- title: "PeakMetrics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PeakMetrics Software - reviews, pricing plans, popular comparisons to other Public Relations products and more." source_url: "https://www.capterra.com/p/193509/CivicFeed/" page_type: "product" language: "en" --- # PeakMetrics Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PeakMetrics ## What is PeakMetrics? PeakMetrics is a narrative intelligence platform. PeakMetrics provides a narrative intelligence platform that helps enterprises and governments identify and combat emerging online narrative threats. Using state-of-the-art ML technology, PeakMetrics analyzes more than 1.5 million media sources and 10 different social media platforms to identify media manipulation and adversarial attacks in real-time, before they cause damage. Organizations use PeakMetrics to discern source credibility, understand how audiences spread narratives, and quantify risk and response scenarios — without spending millions on crisis communication and manual sentiment analysis. ## What is PeakMetrics used for? [Public Relations](https://www.capterra.com/public-relations-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PeakMetrics?[Manage this product listing](https://www.g2.com/products/peakmetrics/claim_requests/new?auto=true) ## PeakMetrics Overview Updated September 2026 AI summary PeakMetrics offers public relations teams in small and midsize businesses tools for managing media contacts, monitoring press coverage, and handling clippings with automatic updates. Available on cloud and mobile platforms, it also provides access to an article author database, supporting organizations that need to track media activity and organize communications efforts efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PeakMetrics 4.0 (1) VS. [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $199 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.7 (239) Value For Money 5.0 (1) Value For Money 4.5 (224) Customer Service 5.0 (1) Customer Service 4.8 (215) ## PeakMetrics alternatives [3.3 (10)](https://www.capterra.com/p/93547/Agility-PR-Solutions/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 50% of reviewers rated it above 4 stars [Roxhill Media](https://www.capterra.com/p/240463/Roxhill-Media/) [4.4 (14)](https://www.capterra.com/p/240463/Roxhill-Media/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/240463/Roxhill-Media/) Highest Rated [LexisNexis Nexis Newsdesk](https://www.capterra.com/p/191607/LexisNexis-Newsdesk/) [4.8 (10)](https://www.capterra.com/p/191607/LexisNexis-Newsdesk/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191607/LexisNexis-Newsdesk/) [MediaHQ](https://www.capterra.com/p/196943/MediaHQ/) [4.6 (80)](https://www.capterra.com/p/196943/MediaHQ/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/196943/MediaHQ/) ## FAQs about PeakMetrics Overview ### What company size and specific industries is PeakMetrics built for? PeakMetrics is designed for businesses of all sizes that need media monitoring, especially those in PR and communications and the government sector. It also fits marketers, communications professionals, and digital teams that track media channels and need real-time updates. Features and Usability ### What are the key features of PeakMetrics? PeakMetrics offers press monitoring, clippings management, contact management, an article author database, and auto update. These core features support tracking media coverage, organizing clippings, maintaining contact records, and refreshing monitored content for ongoing public relations and media analysis workflows. Getting Started and Support ### What training and onboarding options does PeakMetrics offer? PeakMetrics provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced learning and checking steps as needed. Getting Started and Support ### What customer support options does PeakMetrics offer? PeakMetrics provides chat support for customer assistance. No reviewer feedback about support experience is available, so response speed, helpfulness, and common issues cannot be assessed from the catalog data. ## Features AI summary Based on 255 Public Relations reviews Capterra data shows that buyers of Public Relations software rank the following features as their top priorities: - **Contact Management** (**36%** of reviewers rated this feature as critical) - **Scheduling** (**42%**) - **Search/Filter** (**46%**) PeakMetrics includes **Contact Management**. However, it does not offer **Scheduling** or **Search/Filter**. With **Contact Management**, teams can keep media contacts, journalist details, and relationship history organized in one place, helping businesses maintain stronger outreach records and manage communications more effectively. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version Basic $99.00 Flat Rate,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Consultant Public Relations and Communications ### "Great for finding news alerts" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 18, 2019 CivicFeed is worth a try if you're looking for news alerts. Pros I started using CivicFeed a few months ago to compile news alerts for my clients. Coupled with Google Alerts, CivicFeed has made it a lot easier for me to find what I’m looking for. However, I would like to be able to use the author search, too, but it’s not as robust as the Alerts feature. Still, CivicFeed is quickly growing and will probably become a great tool. Right now, the best thing about this tool is the customer support. They are always there to help you. Cons Needs to improve the media/journalist list building feature. I wish it also covered social media alerts. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.