# ESO Scheduling Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ESO Scheduling Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more.

Source: https://www.capterra.com/p/193121/ePro-Scheduler-Plus

---

# 

 ESO Scheduling Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ESO Scheduling

## What is ESO Scheduling?

ESO Scheduling is an EMS and fire Department industry-proven online employee scheduling solution used across the nation. Our singular focus remains saving you time & money via overtime control, schedule and payroll accuracy, clear and fast communication, and ease of use, allowing you to focus on other critical aspects of the job at hand. From scheduling, time and attendance, to certification tracking and forms management, ESO Scheduling Plus has what you need at an affordable price.

## What is ESO Scheduling used for?

[EMS](https://www.capterra.com/ems-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[PEO](https://www.capterra.com/peo-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$795

Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ESO Scheduling?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.eso.com/&name=ESO Scheduling)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ESO Scheduling

4.5 (32)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$795

Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (32)

Ease Of Use

4.7 (5,044)

Value For Money

4.2 (29)

Value For Money

4.5 (4,809)

Customer Service

4.3 (31)

Customer Service

4.6 (4,827)

## ESO Scheduling alternatives

[4.5 (1,270)](https://www.capterra.com/p/121248/When-I-Work/reviews/)

Starting price

$2.50

Per User, Per Month

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/193121/ePro-Scheduler-Plus/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Scheduling

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

Availability Indicator

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Indication whether a resource is available or protected from allocation

Mobile Access

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Shift Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Facilitate the scheduling and coordination of employee shifts

Vacation/Leave Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

ESO Scheduling 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage attendance for classes, shifts, meetings, or events

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Track and ensure employees obtain necessary skill sets/certifications

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Track and manage adherence to policies for any service, product, process, or supplier

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Digitally sign online documents

Coordinate emergency medical response

Electronic storage of staff/employee contact information and job status in a centralized repository

Track the location of specific equipment at all times

A list of events with their respective dates

Management of commercial motor vehicles for work-related purposes

Monitor fuel consumption and optimize fuel usage

Communicate using messages within the system

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Manage and record overtime hours for hourly employees

Manage employee salary processes, data, taxes, and records administration efficiently

View and track pertinent metrics to find patterns and gain insights from data

Assign and distribute work schedules to individual employees or teams within an organization

Plan availability and assign specific time slots for tasks and resources

Facilitate the scheduling and coordination of employee shifts

Schedule shifts via online calendars and available employees

Managing and trading shift details between employees

Track and manage sick leave time

Tools that allow employees to request/schedule time off

Measure and track time including hours worked and paid time off (PTO)

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

Repair of any type of motor vehicle

A set of processes to optimize the productivity of its employees

Get Advice

We can help you find the software with the features you need.

Features

4.3 (32)

4.3

Based on 32 reviews

## Pricing

Value for money

4.2 (29)

Basic

$795.00

Per Year

Value for money

4.2 (29)

4.2

Based on 29 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (31)

4.3

Based on 31 reviews

## User reviews

Overall rating

4.5

Based on 32 reviews

Filter by rating

5(16)

4(15)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NL

Nick L.

Paramedic Supervisor

Public Safety

### "Nice product, some improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 13, 2025

Overall nice product for us, forms were lack luster in terms UX design on the end user side.

Pros

Total view of all schedules and personal on each day.

Cons

Lack of ease of use in creating repeating schedules and rotating schedules for multiple positions. The form functionality has its momements of good, but consistency of functionality was the downside.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Jodi F.

Clinical coordinator

Hospital & Health Care

### "Quality softwarr"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 4, 2019

It’s been a great tool for our company for 17 years. We hope to continue to utilize the program for all it has to offer.

Pros

Scheduling, ease of use, maintains certifications for employees.

Cons

Some of the areas are a little confusing on how to configure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Manager/Scheduler

Medical Practice

### "High Quality for EMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 29, 2019

I really have no complains in the overall business department... the customer service really is top notch. Any time I call they are very willing and able to work with me for what I need. This is one of eCore's most valuable assets

Pros

ePro being specially geared for first responders makes the programs work almost flawless when compared to other scheduling software that are not use to this industry. Also to go along with this their staff and support are well versed in the needs of first responders in regards to software.

Cons

This software is only as good as you set it up to be. This is a pro and a con. The software is able to be customized to your needs however... If you don't know your needs or don't know how some features may be able to help you then you may not know how to set it up for your needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Blake T.

Communicaitons Manager

Medical Practice

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2019

Pros

Great for scheduling and payroll. Like it a lot.

Cons

I would like for them to add a feature on the main screen that shows updates and less emails.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jessie D.

Training Officer

Health, Wellness and Fitness

### "ePro Plus is Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2019

In the beginning I wasn't very thrilled having to learn an entire new program for building a schedule for my base operation, but after playing around with it and using it, I found it was much easier than Zoll Crew Scheduler and Telestaff for admins and crews.

Pros

This program was very easy to learn how to use. I like the month view of the schedule.

Cons

I wish the built in rotations were color coded on the calendar view like they are when you build a shift profile

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VR

Veronica R.

Captain- Field Operation Scheduling Dept

Hospital & Health Care

### "Just my thoughts"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2019

Overall, I have been very pleased with EPro and their customer service to is outstanding to helping me whenever I call. I think that's the best service to have no matter what issues you may be having.

Pros

I love EPro because it's simple to use and you can access the program anywhere when you need to get online. Most of all the program is never down. You can run just about any report you need.

Cons

What I wish it could do and I have been told that ideas are being worked on. I would like to see a sort of shifts by EOT, maybe not having to do discrepancies everyday and just a few other minor things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CE

Carrdice E.

Supervisor

Hospital & Health Care

### "Epro functions"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 25, 2019

Pros

I enjoyed using this program. I only needed one in service class to grasp and understanding toward each feature or took needed for scheduling.

Cons

Alot of functions that I had no use for when it came to things like the worksheets for example.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CF

Carl F.

Chief of EMS

Public Safety

### "ePro Scheduler Plus Overview"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 25, 2019

Overall we have an exceptional implementation. The ability to catalog employee information and capabilities to assign to shifts is also a great feature. Our long term goal is to perform complete integration to allow our supervisors to approve time card and perform all validation in ePro rather than in two systems.

Pros

The ability of the software to be agnostic in integration is exceptional.

Cons

The like of ability to perform customization for high priority services with major special events. The layout is also a concern for big picture visualization

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Curtis M.

Compliance Officer

Health, Wellness and Fitness

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 25, 2019

Pros

The platform allows for a variety of shifts and shift patterns.

Cons

There are several areas that are not consistent. For example date fields and upload areas are different depending on what area you are in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sean B.

Scheduling Supervisor

Hospital & Health Care

### "Scheduling Supervisor CA Ambulance Provider"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 19, 2019

I have used this software daily now for 4 years and have come to appreciate many features.

Pros

The ability to create a very diverse group of schedule's including many different types of employees and the ease of updating and making changes to the schedule once it is rolled out. The customer support team is always available, friendly, and responds quickly to resolve issues.

Cons

The integration with software used in other departments has been challenging but that is to be expected with any software implementation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/193121/ePro-Scheduler-Plus/reviews/)

Popular comparisons

[Connecteam vs ESO Scheduling](https://www.capterra.com/compare/153140-193121/Connecteam-vs-ePro-Scheduler-Plus) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)