# Page 2 | AlohaABA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is AlohaABA the right Applied Behavior Analysis solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192774/AlohaABA/reviews --- AlohaABA 4.9 (55) [View alternatives](https://www.capterra.com/p/192774/AlohaABA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Page 2 - Reviews of AlohaABA ## Showing most helpful reviews Showing 26-50 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Katie S. CEO Medical Practice Used the software for: 6-12 months ### "Exceptional Support and Unmatched User Experience with AlohaABA" September 11, 2024 5.0 My experience with AlohaABA has been nothing short of phenomenal! The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource. None of them come close to the level of respect, attentiveness, and dedication that the AlohaABA team provides. The value of their support alone makes a huge difference in the overall experience, elevating the software far beyond its competitors. Pros The outstanding customer support! The people behind the product truly make all the difference. The fact that the team who built the product is still actively involved and deeply understands customer needs is impressive. Their responsiveness is exceptional—I've never had to wait more than a couple of hours for a reply from their support team. It shows their commitment to both the product and their customers. Cons While there have been a few minor glitches and occasional unexplained errors, the exceptional customer support more than makes up for it. The team is incredibly responsive, quickly addressing any issues and even jumping on a call to fully understand the impact on your organization. Their dedication to resolving problems is truly unmatched. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/) Reason for choosing AlohaABA We demoed a few products (can’t remember all of the names)I chose AlohaABA because my demo was a live demo and dont by \[sensitive content hidden\] . As a small business owner, my respect was through the roof that \[sensitive content hidden\] was still involved and cared about the experience of new customers. Review Source TS Tori S. Owner Medical Practice Used the software for: Less than 6 months ### "Great Support for Startups" November 16, 2024 5.0 As a startup, AlohaABA has been fantastic. They were upfront with me about the best time to start with AlohaABA and the customized onboarding experience was wonderful. As someone who was terrified of billing, the support and ease of use through the system was seamless and I now have a confidence that I did not expect to have this early on in the game. The report features are also very helpful for viewing things I didn’t even realize I would want to reference. I wished I learned about this years ago but am so glad I checked them out when starting my own company. Pros The billing and integration features as well as the customized support for onboarding. Cons It’s a small thing, but when a new tab opens up each time to look at the scheduling page. Alternatives considered [TherapyPM](https://www.capterra.com/p/252107/TherapyPM/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Theralytics](https://www.capterra.com/p/179836/Theralytics/) Reason for choosing AlohaABA Pricing, support for set up and billing, integrations Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) I was looking for something new and something that didn’t have downtime in Hawaiis evening time. Review Source SK Shawnalee K. Billing Admin Mental Health Care Used the software for: I used a free trial ### "Aloha Review " March 24, 2025 4.0 It was fine. We had a free trial to see how it would work for us and it didn't work out. It was lacking too much for the cost at the time. Pros The mental health facility I had worked at, was potentially looking at adding on ABA therapy and we look into this software specifically for that purpose. It was an easy to use interface, pretty to look at, okay reporting, and had billing/payroll integrated. Cons No app for patients/users, some of the reporting features was lacking, and the scheduling calendar at the time needed improvement. Review Source CP CARRIE P. Executive Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Love Aloha ABA" June 29, 2024 5.0 We could not be happier with the platform and the customer service. Love it. Pros Ease of use and incredible customer service. Cons Many bugs worked out as we go. We have not been impacted but many have. I do think that many of the reported problems are due to users misunderstanding procedures. LOVE that customer service responds quickly to facebook group. Review Source RH Rebecca H. Co-Owner Medical Practice Used the software for: Less than 6 months ### "Would recommend " July 1, 2024 5.0 Overall I have had a great experience and Meg was amazing! Pros Easy to use and navigate. Like how simple it is to add in authorizations and sessions. Cons Be able to make a session for a client without assigning a technician. Maybe have an area for 'open shifts' or 'floating sessions'. This way if a technician is out we can simply remove them while looking for coverage. Would love an app to get onto Aloha, like a shortcut. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA Linked up with motivity which is the data collection system we wanted to use Review Source CG Casey G. Member Hospital & Health Care Used the software for: 6-12 months ### "AlohaABA Review" May 30, 2024 5.0 Pros \[sensitive content hidden\] is top tier customer support among any company I’ve ever dealt with. Cons Need daily limits for billing codes. Also can be a little clunky at times. Review Source CV Catherine V. BCBA Individual & Family Services Used the software for: 1-2 years ### "Great Support" May 20, 2024 5.0 Overall, it has been helpful for my organization. Speaking as a practitioner first and a business person second, it is overwhelming trying to learn about submitting claims and setting up all the things needed to get the ball rolling. However, since I have someone to whom I can ask questions, it makes the process much easier. Pros Hands down it has been the live support. Thank you \[sensitive content hidden\]! Cons Some of the features of the interface are not 100% intuitive Review Source AH Alissa H. BCBA Individual & Family Services Used the software for: Less than 6 months ### "Billing made easy" June 7, 2024 5.0 Pros I enjoyed the full support at setup to get everything up and going as well as how responsive the team is. The platform has been easy to use and very effective. Cons I would love if Aloha came out with a mobile app to make quickly adding sessions to my schedule easier. Review Source AT Anilga T. CEO Consumer Services Used the software for: Less than 6 months ### "Overall Great ABA soft" May 22, 2024 4.0 Pros Ease of use and great customer service at all times Cons Development needs to focus on patient portal, creating custom forms, appointment reminders etc Review Source AR Anna R. Executive Director Mental Health Care Used the software for: 6-12 months ### "Excellent Customer Service " May 9, 2024 5.0 My overall experience w/ Aloha ABA has been excellent! Pros My customer success manager! \[sensitive content hidden\] is knowledgable, patient, efficient and has a great sense of humor! I really appreciate working with her and her patience in training me. She deserves accolades! Cons I wish utilization per client was more clear Reason for choosing AlohaABA Integration w/ Motivity, customer service and pricing Review Source CS Christopher S. Systems Analyst Hospital & Health Care Used the software for: Less than 6 months ### "Top Notch Software and Top Notch Staff!" December 19, 2023 5.0 I have nothing at all negative to say; all of our exchanges and the software itself has been nothing but stellar to this point. Pros We have loved all of the support we have been given throughout our implementation process (\[sensitive content hidden\] have helped us, specifically). Throughout the process, both have answered our questions and addressed our concerns very professionally, quickly, and fully. Much of our anxiety regarding transitioning from another platform to AlohaABA has been thoroughly alleviated. Cons Getting acclimated to some varying features has been my least favorite part of our migration process, but this is to be expected and is not a con at all; we simply need to get used to a better product--there are worse fates! Reason for choosing AlohaABA AlohaABA has much more fleshed out Billing and Payroll features, both of which are critical to our business. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Our contract with CentralReach was expiring and we had outgrown their rather rudimentary software. They were stifling our business and we were very excited to see all that AlohaABA had to offer. Review Source BS BRIGETTE S. CEO Hospital & Health Care Used the software for: 6-12 months ### "This platform was easy to set up and train others on" April 24, 2024 5.0 Pros The set up for Aloha was easy with the support of their team and implementing it with my team was simple. It is not difficult to train others on use of this platform. One of the biggest upsides is the link with HiRasmus, makes life so much easier! Cons I wish the reporting was more fleshed out and scheduling had some more user-friendliness features but overall this platform is great. Review Source AL Amy L. BCBA Mental Health Care Used the software for: Less than 6 months ### "Great Program for ABA" April 23, 2024 5.0 Amazing! The customer support team were so helpful. Meetings were productive and included all members needed to get the job done. Scheduled and assisted with inviting all members of team. Provided feedback notes after zoom sessions to review what was trained. Pros Integrates with HiRasmus for data collection and therapy service notes. Can pull billing and payroll reports quickly and efficiently. Cons Having to adjust appointments for concurrent billing Reason for choosing AlohaABA Integration with data collection software Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) More offered for less price. We used Central reach for scheduling only. This integrates data collection, practice management, billing and payroll into one system. Review Source IC Ivy C. Executive Director Hospital & Health Care Used the software for: 2+ years ### "User friendly, easy deployment " January 29, 2024 5.0 Excellent customer service and user friendly. Pros The software is very user friendly. Each clinical staff takes about 30-45 minute to learn the appointment and scheduling features during orientation training. Our biller took two initial training sessions with Aloha staff to run the basic billing process. Customer service has been the best in town, everyone is responsive and helpful, including those in the management positions and higher ups. Cons I would love to see Aloha to offer most customizable reporting features for executives to run analysis of the business. Reason for choosing AlohaABA Customer service and the user friendliness of Aloha. Review Source DK Delfina K. Owner Hospital & Health Care Used the software for: 6-12 months ### "Aloha Review" April 5, 2024 5.0 Pros All of the features are well thought about and very specific to the needs of my field. The customer service is top-notch and uncomparable to other similar organizations. I appreciate the very prompt and individualized support. Cons I really enjoy and appreciate that Aloha integrates with other data collection platforms but it would be great if they had their own and everything was just in one platform. It would be great if the system was a little faster. It can be slow to save information. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Total Therapy](https://www.capterra.com/p/268376/Total-ABA/) Reason for choosing AlohaABA I interviewed and viewed demos with over 10 companies. Aloha was my top choice due to their comprehensive features and customer service. I also appreciate the personal attention I received and the "feel" of a small business where I know who to contact and did not have to be sent to a switchboard or call center when I need help. Review Source JM Jessie M. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Good product for small business" August 23, 2023 5.0 Overall, we love our billing support specialist - \[sensitive content hidden\] is knowledgable, punctual and has gone above and beyond to get our questions answered. Pros The customer service department at Aloha is amazing. We've had issues with time zones, and suggestions for appointment features and we are always getting very speedy responses. We've had the customer support team escalate things to web developers and they usually move quickly. Cons We hear that we're the first ones to ask about features quite often. Which is nice to know they are listening, but I would love for these features to already be in place. Alternatives considered [Catalyst](https://www.capterra.com/p/196141/Catalyst/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Hi Rasmus](https://www.capterra.com/p/10002499/Hi-Rasmus/) Reason for choosing AlohaABA Jimmy was friendly and responded quickly and the price was great. Review Source LN Lindsay N. CEO Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Easy to Use Software" July 6, 2023 5.0 Overall, AlohaABA has been excellent to work with. Pros Our company, Acuity Behavior Solutions (\[sensitive content hidden\]), provides individualized ABA Applied Behavior Analysis therapy to children with autism, and other developmental disabilities. AlohaABA has been amazing to work with for scheduling sessions, entering authorizations, tracking appointments, payroll, and sending billing out to insurance companies electronically. The system is easy to use, looks clean and professional, has lots of great reports, billing is easy to push out, and the staff there is responsive and helpful. Their email support team responds quickly, and every staff member I have interacted with has been wonderful. The billing services are run by a very knowledgeable team who has made my life so much easier. Their implementation startup team is readily available for questions. I have personally had a great experience and this is my opinion as the owner of a growing quality focused ABA agency. Overall, a great experience! Cons They are working on integrating data collection with a few other companies. Review Source RB Rachel B. Licensed Behavior Analyst Insurance Used the software for: 6-12 months ### "RB Review " April 29, 2024 5.0 Pros I like how simple it is too bill and the session note generation feature. Cons Difficulty with secondary billing and the length of time it takes to schedule appointments Reason for choosing AlohaABA Easy to use and I loved having a rep who I could reach out to for questions. Megan was extremely helpful and responded back to me in a timely manner when I was having a difficult time. Review Source MA Mariah A. BCBA and owner Hospital & Health Care Used the software for: 6-12 months ### "Great Training " April 23, 2024 5.0 Very user friendly product and a great team to work with Pros Best onboarding for practice management software in the industry. Cons I wish there was a better way to organize documents in the “cabinet” visually but that’s a small thing . Review Source RN Robyn N. Owner Operator Individual & Family Services Used the software for: 6-12 months ### "Aloha is the BEST ABA software available!!" June 22, 2023 5.0 Excellent. The entire team is amazing and the software is the best in the industry for ABA. Pros Ease of use, robust system, accurate, excellent team! Cons Nothing. Although I should’ve used their full-service billing initially. Switched from [Tebra](https://www.capterra.com/p/129169/Tebra/) Aloha works much better and their support staff is top notch. Review Source JB Jennifer B. Clinical Director Mental Health Care Used the software for: Less than 6 months ### "AlohaABA is the best choice for ABA practice management!" August 18, 2023 5.0 I recommend Aloha to everyone. I can't say enough how helpful they were during our transition. They are super responsive to requests for help or errors that may occur. I can see them striving to improve the product to make it even better. Pros Practice management is critical in multiple ways to the success of an ABA agency. As a small business owner, we've used 2 other companies long term and trialed a few others. None compared to Aloha. The transition to a new system is a HUGE feat and Aloha walked me through it the entire way. The success of our transition would not have been possible without the support. Cons I'm not super techy so some things took me a bit to catch onto but with Aloha assisting me all along the way it was only a small issue. Reason for choosing AlohaABA Aloha presented a great platform and showed from day one they would provide the needed support. That is invaluable. Switched from [Rethink](https://www.capterra.com/p/177929/rethink/) Rethink was super glitchy and customer support was nonexistent. Review Source LK Lee K. CFO/CTO Mental Health Care Used the software for: 6-12 months ### "Just pick ALOHA BEST CHOICE EVER" August 17, 2023 5.0 ALOHA helps and build ABA Firms. They help build out new firms and their support makes us grow together. Aloha and ABA of North Texas. \[sensitive content hidden\], and their team helps a practice grow Pros Support is amazing and unsurpassed in this industry Cons Haven’t found one yet the product keeps growing Reason for choosing AlohaABA Nonr Switched from [Rethink](https://www.capterra.com/p/177929/rethink/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/) Ease of use Review Source Susan S. SHE-EO/Clinical Director Mental Health Care Used the software for: Less than 6 months ### "Match Made in Heaven" August 16, 2023 5.0 I am a new entrepreneur and am learning everything on my own and I loved that the first meeting was with one of the creators who took the time out to chat with me and then I was matched with the amazing \[sensitive content hidden\] for my training journey who definitely was my match all the way! She’s a diamond! 👏🏽 Pros There was nothing that I didn’t like- I can’t rave enough about the efficiency, the customer service, the look, the layout, the ease of finding answers to questions, and the people- I just loved it all! Cons Not a darn thing. Reason for choosing AlohaABA I didn’t even consider any other options because I used Aloha ABA before with a previous company and I loved it! Review Source MS Madison S. BCBA/director Hospital & Health Care Used the software for: 2+ years ### "Great ABA software " August 8, 2023 5.0 Always growing Pros We love the Personal touches. It feels like you and the aloha staff work for the same company . Cons I wish there was a better on boarding training process. Like a 30-60 minute course on the basics. Reason for choosing AlohaABA Personal touch, an account manager Review Source EC Elizabeth C. Clinical Director Education Management Used the software for: Less than 6 months ### "Wonderful Experience" June 29, 2022 5.0 I absolutely love the platform. It is super user-friendly. The customer service is exceptional. We have not had one negative experience since switching over to Aloha. We were previously using a platform that constantly had glitches. We have not had this problem with Aloha. I highly recommend this platform to anyone who is looking for a practice management system. Pros Exceptional customer service User-friendly Aesthetically pleasing No technical issues Reasonably priced Cons Does not offer data collection features Alternatives considered [Rethink](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA The ReThink platform was too complicated to use. The reports also required a download that was overly confusing. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Contact glitches and loss of information Unsatisfactory customer service Overpriced Review Source Similar Products Featured