# AlohaABA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AlohaABA the right Applied Behavior Analysis solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192774/AlohaABA/reviews --- AlohaABA 4.9 (55) [View alternatives](https://www.capterra.com/p/192774/AlohaABA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 6th, 2026 # Reviews of AlohaABA Ease of use 4.8 Customer Service 5.0 ## Pros and Cons in Reviews NW NYKIA W Clinical Director, OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “It allows me to save so much time doing tasks that used to be so time consuming like billing.“ May 30, 2025 SH Scott H CEOMental Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments.“ April 10, 2025 DW Devann W BCBAHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Adding client profiles and finding information is easy once you figure out the navigation“ January 4, 2026 KL Kerri L DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome.“ March 21, 2025 KS Katie S CEOMedical Practice, 11 - 50 employeesUsed the software for: 6-12 months. “The customer support truly sets it apart from all other billing platforms I've used, including WebABA, CentralReach, Kareo, Medisoft, and ClinicSource.“ September 11, 2024 GN Gabriella N CEO, Executive Clinical DirectorMental Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The view for scheduling isn't as user-friendly and you cannot see a monthly view for the schedule.“ August 19, 2024 DW Devann W BCBAHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Tracking RBT supervision is also relatively easy.“ January 4, 2026 MA Mariah A BCBA and ownerHospital & Health Care, 2 - 10 employeesUsed the software for: 6-12 months. “I wish there was a better way to organize documents in the “cabinet” visually but that’s a small thing .“ April 23, 2024 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joseph W. Operations Manager Mental Health Care Used the software for: Less than 6 months ### "Aloha ABA Review" May 7, 2024 5.0 We are very happy with AlohaABA so far. The integrations are nice for clinical documentation and it just has made seeing clients a lot easier than it would be manually. Pros Aloha is clearly built for BCBA's and people running ABA companies. It feels like they've thought of everything I could possibly need or run into. Cons I would love an app, but that isn't the biggest deal. Their browser based software scales well on all devices. Review Source GN Gabriella N. CEO, Executive Clinical Director Mental Health Care Used the software for: Less than 6 months ### "AlohaABA is the way to go!" August 19, 2024 5.0 Our overall experience has been great with Aloha. We are happy we made the switch to this platform and look forward to seeing what more they are doing! Pros Aloha is very thorough and offers a lot of features. The team offers video support to help with billing and scheduling questions, which is very beneficial when starting to use any technology that is unfamiliar to the user. We love that you can see both client and staff schedules while overlapping the view if needed. This is great for planning out schedules and even scheduling supervision. Also, the claims process has run smoothly and we can see everything in one place! Cons The view for scheduling isn't as user-friendly and you cannot see a monthly view for the schedule. However, Aloha has been quick to respond to this and work with their development team to make this view more user friendly. No software is going to be perfect and all you can ask for is that you have a team like Aloha that is willing to take user feedback and apply it. Alternatives considered [Rethink](https://www.capterra.com/p/177929/rethink/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA Aloha had a team of BCBAs that knew what they were talking about and were willing to support and keep growing as the needs of the users grow. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) We wanted a more user friendly platform that is ran by people who know how ABA works! Review Source CN Connor N. CFO Hospital & Health Care Used the software for: Less than 6 months ### "Software is good the user interface could be better" August 21, 2024 4.0 The customer support was amazing, especially from \[sensitive content hidden\], 10/10. Pros Billing and reports are very well done. Cons The user interface with scheduling could be better. The month view isnt useable. All the cons have been submitted as tickets by myself and \[sensitive content hidden\]. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) Billing was a nightmare on CR Essentials Review Source OA Osledis A. Executice Administrator Medical Practice Used the software for: Less than 6 months ### "Streamlined Scheduling and Billing with Aloha ABA" November 5, 2024 5.0 Aloha ABA is the best software for our ABA practice. We have tried other ones, and nothing compares to Aloha. It is easy to navigate, and the onboarding process and team help you make the most of this platform, which is amazing. I have no words to explain how Aloha simplified my billing process. I truly and highly recommend Aloha ABA. Pros The scheduling and billing process with Aloha ABA is easy to create, maintain, and review. With Aloha ABA, there are no chances to miss anything. Cons None, everything is good with the software. Review Source SL Sandra L. Managing Clinical Director Mental Health Care Used the software for: Less than 6 months ### "Feeling Empowered in a System that CAN Support an ABA Organization" May 6, 2024 5.0 100% positive from the demo, onboarding to day to day use. I was able to schedule a follow up call to get additional help after I began to heavily use the system with managing receivables/co-payments. Staff love it! I feel empowered running my business with the ability to see snapshots of billables from my dashboards as well as adding a level of accountability with ensuring that my BCBAs managing their overall billables. Pros I loved the ease of set up. My onboarding did not take that long. My onboarding specialist made time for me and did not rush me when I had questions. Cons I don't have any Cons directly related to use of the system. I do think some of the help documentation may be worth of a revisit for updates, but overall -- great product. Reason for choosing AlohaABA Demo and initial onboarding were great. But once I went live, I felt like I was thrown in the water without a life jacket. That's a terrible feeling to have since I was the one who made the decision to switch. Migration of my data from Accupoint was one of my reasons for selecting them initially. Review Source KH Kristin H. Owner, CEO of Pearl ABA LLC. Education Management Used the software for: 6-12 months ### "I would give Aloha ABA a great review." August 25, 2025 5.0 I am very pleased with Aloha ABA. The support that I receive is what I need to be successful. No question is to small. They are there to help you. Pros I enjoy the customer support at Aloha ABA. The team is always ready to help you be successful. I appreciate that any time I need to schedule a meeting they are always available for me. Cons Not sure I think I would say that they try hard to make their platform accessible and affordable for consumers. Review Source SJ Suvratha J. BCBA Mental Health Care Used the software for: I used a free trial ### "First with AlohaABA" July 10, 2025 5.0 It’s been great so far and I’m really excited to use it more. I’m hoping that Aloha makes my life easier with billing. Pros Billing features and scheduling multiple people and being able to see everyone’s schedules at the same time. Cons It’s a learning curve but that’s to be expected with any new system that you’re setting up. It seems like it’s a lot but I’m sure becoming familiar will help with the work flow. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Billing and ERA were difficult to manage Review Source KL Kerri L. Director Hospital & Health Care Used the software for: Less than 6 months ### "Aloha ABA - A customizable and user-friendly EMR " March 21, 2025 5.0 Having just completed our training and onboarding process, we can say with confidence that we feel we selected the best EMR product for our program. Throughout this experience, our customer success manager remained highly engaged, sharing her vast knowledgebase of Aloha ABA while also remaining responsive to questions posed both during live sessions and via email. We are pleased with the automatic syncing between Aloha ABA and the data collection system we chose to integrate. Additionally, we have found the array of reports that can be generated extremely helpful, and they have already increased our efficiency. We look forward to becoming more proficient in all that the system offers. Pros The system is highly intuitive, and the icons are incredibly helpful! Aloha has streamlined its system to make finding needed information easy without requiring significant training or experience in EMR navigation. Cons We are using the forms manager to create notes for related services sessions. Our Speech and OT staff often need to save their notes before finishing them at a later time, and the process to go back to these notes is a bit cumbersome. Review Source Response from Aloha Practice Management March 25, 2025 Thanks Kerri! We’re so glad to hear AlohaABA has been easy to use and that onboarding went smoothly. It’s great that the integrations and reports are already helping your team!   We appreciate your feedback on saving and revisiting notes and will share it with our product team. Looking forward to continuing to support you!   — The AlohaABA Team SH Scott H. CEO Mental Health Care Used the software for: Less than 6 months ### "Great software for ABA" April 10, 2025 5.0 Our experience was great. We had help at every stage, and the way the onboarding was laid out helped us understand the system in a manner that made sense and was easy to train the rest of our staff. Pros Ease of setup and use. Very user-friendly and its integration with HiRasmus greatly reduces our billing process activities. Cons There is no unique client identifier available in the client view which makes it more difficult when processing credit card payments. Review Source AO Anna O. Clinician Hospital & Health Care Used the software for: Less than 6 months ### "Wonderful Customer Service " July 23, 2024 5.0 Pros We’ve been using Aloha for our in-home ABA agency, Play-Based Wellness, and it has been absolutely vital for our operations. The platform is incredibly user-friendly, making it easy for our team to navigate and manage our daily tasks efficiently. A special shout-out to our Customer Success Manager,\[sensitive content hidden\]. She has been exceptional, always available to provide support and troubleshoot any issues we encountered. \[sensitive content hidden\] went above and beyond in helping us learn the system, ensuring we felt confident and well-equipped to make the most of Aloha's features. If you’re looking for a reliable and easy-to-use system for your ABA practice, I highly recommend Aloha! Cons Aloha works really well on desktop, it would be wonderful if it had an app! Review Source GM Gayle M. Electronic Systems Analyst Health, Wellness and Fitness Used the software for: 1-2 years ### "Aloha ABA" May 19, 2022 5.0 We left another ABA software that we had been using for over ten years. Best decision we ever made. The Aloha team is always there to work with us on getting the most out of their product. They work along side with my staff helping us work smarter not harder, just as if they were part of our company. Their customer service is outstanding! Pros Aloha is very user friendly, training staff to use the new software was an easy process. The Aloha staff was there supporting during the entire process and continue to be available and work with us on getting the most out of their product. Cons Aloha continues to update their product and add new features hard to say there is anything I like least about the software as they are always improving. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA Price and the feeling that Aloha cared about our business where as Central Reach didn't seem interested. Review Source Response from Aloha Practice Management May 20, 2022 Thanks for the review Gayle! ML MELODY L. BCBA Hospital & Health Care Used the software for: Less than 6 months ### "Aloha- Great Fit for Practice Managment of ABA Cinic" June 19, 2024 5.0 Pros Ease of use, functionality! Its a very intuitive software, the physical appearance of the screen makes it easy to navigate and follow. Cons If its out there, haven't found it yet. Reason for choosing AlohaABA We utilize Hi Rasmus for data collection and note taking, ALOHA is partnered with this company and we heard great reviews in discussions with other clinics and on-site specific forums and chat rooms. Review Source RtH Rocky t H. Director Hospital & Health Care Used the software for: 1-2 years ### "Industry Standard for Customer Support" May 3, 2024 5.0 Pros The ALOHA team has the most-helpful, most friendly, and excellent customer support. I simply could not operate my small business at our current scale without the help of the ALOHA team. I am so proud I selected ALOHA as our performance management system. Cons The ALOHA team is working to update their scheduling platform. I look forward to the future integration with an AI scheduling company or their own updated internal system. Review Source JL Jeanette L. BCBA Individual & Family Services Used the software for: Less than 6 months ### "Great platform " May 1, 2024 5.0 Great platform. Easy to use across all employees. Great features that are needed as a clinician. Pros The user friendly features! With so many features available, it is still very easy to navigate. Cons So far I have not been able to find something I dislike. Switched from [CR Essentials](https://www.capterra.com/p/210165/Behaviorsoft/) Not functional features. Not user friendly. Review Source AM Alexandra M. CEO Hospital & Health Care Used the software for: Less than 6 months ### "AlohaABA is terrific!" October 23, 2023 5.0 Fantastic! I opened up my own business and am operating well solo :) All thanks to AlohaABA! Pros It is easy to use, and has a convenient dashboard for a holistic view of your practice, with important reminders, appointments not yet billed and snapshots of performance/activity. Above all though, is the customer service experience I have received- it is unparalleled from beginning to end. The training provided by \[sensitive content hidden\] is detailed and thorough, and she meticulously answers the questions asked. I also love that I can reach out anytime and for the first several months met with her weekly. I gained so much and it took the anxiety of managing the back-end billing, myself, to a much more manageable level.\[sensitive content hidden\] is so professional and supportive- she teaches you to accomplish those items on your own. The AlohaABA product is well worth its fee. Thank you \[sensitive content hidden\] for your perspective on what high-quality customer service yields- loyalty, support and a product that shines. Cons The utilization feature is a bit finicky i.e it would be good if it showed you remaining units in an easier way.The location drop down doesn't always populate the addresses for the appt you added, so sometimes, I have to manually enter these, even though I just did on the clinical appt. Reason for choosing AlohaABA \- price point- excellent customer service- continuous support- ease of product use- easy billable platform Review Source MR Maranda R. Chief Operating Officer Hospital & Health Care Used the software for: 2+ years ### "Supportive Steps" January 25, 2024 5.0 I have absolutely no complaints whatsoever. Everything has been exceptional, and I couldn't be more satisfied. From service to product quality, every aspect has exceeded my expectations, making my experience truly outstanding Pros I appreciate the excellent customer support and the effortless customization options provided by this platform. The responsive assistance enhances my experience, and the user-friendly customization tools allow us to tailor the platform to our specific needs seamlessly. Cons One feature of this company that I find inconvenient is the inability to save notes. It hinders organization and productivity as I can't revisit or reference important information. Implementing a note-saving feature would significantly enhance the user experience and functionality. Review Source BS Bryant S. Founder and CEO Medical Practice Used the software for: Less than 6 months ### "Outstanding Practice Management Platform and Customer Service" September 28, 2022 5.0 The implementation process has been outstanding because I have a standing appointment with one customer success lead who shows me exactly how to do what I need to do, just when I need to do it, at each stage of my company's development. The customer success lead is very responsive and written and spoken communication are excellent. Pros The product is visually appealing, super user friendly, and doesn't complicate processes with redundancies like many of their competitors' platforms do. Cons I wish it had (a) tools for accepting online payments, (b) tools for culture building such as pulse checks, employee or customer surveys, customer relationship management tools, and employee relationship management. Reason for choosing AlohaABA I was looking for something I could afford in startup mode, something that was model and clean and user friendly, and I didn't want to use electronic behavior data collection. AlohaABA gives me only the tools I need. Review Source Response from Aloha Practice Management October 10, 2022 Thanks for the amazing feedback! PT Perla T. Clinical Director Mental Health Care Used the software for: Less than 6 months ### "Aloha ABA is amazing " February 14, 2024 5.0 Pros AlohaABA is a great practice management to begin with however, \[sensitive content hidden\] has made the whole process such a pleasure and fun learning curve for my team. She is truly a delight to work with. Cons At this time, we do not have any present cons when it comes to AlohaABA. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Review Source EM Elle M. Founder Mental Health Care Used the software for: 2+ years ### "Amazing experience " January 2, 2026 5.0 Have tried a few other platforms and we feel most supported with with Aloha has to offer. It’s clear they care about the providers they support and services we offer. Pros Customer support and genuine care. They are always improving to make things more efficient for providers. Minor issues that have come up have been resolved quickly. Suggestions for features offered are taken seriously! Cons Few features could use updates/improvements to increase productivity but this is made up for in client care. Aloha listens! Alternatives considered [Rethink](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA The demo sold us. We could tell that the developers cared about the product they were creating and cared about the field and its providers Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Too many unused features with added cost and no option to opt out. Getting support for training, challenges, questions, etc. was difficult or near impossible Review Source VM Veja M. BCBA-CEO Medical Practice Used the software for: 1-2 years ### "Exceptional Customer Support & Unmatched Service from Aloha ABA" March 20, 2025 5.0 Pros Our ABA clinic has been using Aloha ABA for almost two years, and I can confidently say that this software has been a game-changer for our operations. However, what truly sets Aloha ABA apart is their unparalleled customer support, specifically from \[sensitive content hidden\], the Customer Success Manager. From the moment we onboarded with Aloha ABA, \[sensitive content hidden\] has been an invaluable resource, guiding us through every step of the process with patience and expertise. Even now, when I encounter challenges (which are always due to user error, not the software itself), \[sensitive content hidden\] is always there to provide immediate support. Whenever I email \[sensitive content hidden\] with a question, they respond and resolve my issue within 24 hours—every single time! I have never experienced customer service at this level. The dedication, responsiveness, and genuine care they show their clients is unmatched. It is clear that Aloha ABA truly puts its customers first, ensuring that we have everything we need to succeed. If you're looking for an efficient, user-friendly ABA software backed by an incredible support team, look no further than Aloha ABA! Thank you, \[sensitive content hidden\] and the entire Aloha ABA team, for your unwavering support and commitment to excellence! Cons I really don't have any cons. There is nothing that I do not like about Aloha ABA. Alternatives considered [CentralReach](https://www.capterra.com/p/140743/CentralReach/) Reason for choosing AlohaABA I thought it was an overall better product. Switched from [Rethink](https://www.capterra.com/p/177929/rethink/) I was looking for a bette product with better customer support. Review Source DW Devann W. BCBA Hospital & Health Care Used the software for: 1-2 years ### "Aloha ABA for clinics " January 4, 2026 5.0 It integrates well with other platforms I use. There are additional features that could be added to make for an easier work flow for integrating platforms. Pros Entering appointments is easy. Tracking RBT supervision is also relatively easy. Adding client profiles and finding information is easy once you figure out the navigation Cons Billing reports can look slightly skewed when looking at calendars, as it reports based on actual time rather than billable units Switched from [Noteable](https://www.capterra.com/p/203725/Noteable/) The company switched platforms to ensure integration Review Source Kenneth B. CEO Hospital & Health Care Used the software for: 1-2 years ### "Solid Experience with AlohaABA" August 6, 2025 5.0 Pros AlohaABA has provided us with exceptional customer service and ease of use to meet the needs of our organization. We're able to effectively schedule our staff to meet the needs of our clients. Cons The reporting dashboard could be improved by making it customizable, so that we can focus on KPIs of our choosing. Switched from [CentralReach](https://www.capterra.com/p/140743/CentralReach/) We switched from CentralReach due to the need for improved functionality at a lower cost. Review Source FB Farah B. President and Owner Mental Health Care Used the software for: 1-2 years ### "Amazing Customer Service and Support" November 11, 2024 5.0 AlohaABA has been invaluable, thanks to the incredible support I've received from the team, especially \[sensitive content hidden\]. She’s been my go-to for every question and need, always responsive, attentive, and kind. Her guidance has been instrumental in my success, and I couldn’t be more grateful. \[sensitive content hidden\] has been with me through every step of my journey, from filing my first claim and handling denials to celebrating when I reached six figures. I truly attribute my success to the outstanding customer service at AlohaABA. The confidence I have today to support my clients and grow my business is due to this platform and its commitment to helping small business owners and clinicians like me make a meaningful impact in ABA with independent practices. Thank you for creating such an empowering resource!" Pros Ease of use, price point, and amazing customer service/support. The Aloha team is always available to assist. Cons Claim correction and recoupment process could be streamlined. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/)[Rethink](https://www.capterra.com/p/177929/rethink/) Reason for choosing AlohaABA Price point, customer service, month-to-month billing with no contract. Review Source NW NYKIA W. Clinical Director, Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome! Definitely recommend (But integrate with Availity)" May 30, 2025 4.0 AlohaABA has been a life changer. It allows me to save so much time doing tasks that used to be so time consuming like billing. Love this product Pros The simplicity of scheduling, billing, and tracking claims. Also love the integration with Hi Rasmus. Cons I wish there was a better integration with Availity so tracking ERAs and for submitting secondary billing. Alternatives considered [Lumary ABA](https://www.capterra.com/p/10014632/Lumary-ABA/) Reason for choosing AlohaABA Allowed small business use so I went with this option Review Source VC Vanessa C. BCBA, Owner of Prevail ABA Mental Health Care Used the software for: I used a free trial ### "We LOVE Aloha!" January 10, 2025 5.0 Our experience was so so good! \[sensitive content hidden\] really got us up and running quickly. She made it so easy for us to set up. She was always on time to every meeting and emailed us back to answer any questions we had, even on holidays. I am a very ADHD human being and I cannot believe I got as far as I did with onboarding with Aloha. I could not have done it without \[sensitive content hidden\] support. Pros Easy to use Provides everything a BCBA/ABA company could possibly need Cons I can't think of anything I don't like besides I wish there was an app maybe just to view the schedule, but I also understand with everything Aloha provides, how that could be impossible Review Source Similar Products Featured