# Dot Compliance Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Dot Compliance the right Quality Management solution for you? Explore 84 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192574/Dot-Compliance/reviews --- Dot Compliance 4.4 (84) [View alternatives](https://www.capterra.com/p/192574/Dot-Compliance/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Dot Compliance Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews BJ Barry J OperationsBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “It makes managing version control, electronic signatures, and audit trails easy, and the system is often praised for its ability to seamlessly track training progress against required SOPs and documents.“ December 1, 2025 AW Abby W Quality Assurance SpecialistBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “The only thing I can think of, as an admin, is the multitude of things "behind the curtain" that we can see and potentially mess up if we are trying to do personal customizations (adding fields, etc.).“ March 25, 2026 daniel b Senior Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “We use it mainly for document management, change control, CAPAs and training, and it has made audits and inspections easier because all the information is in one place and properly linked.“ December 10, 2025 DS Deni-Maire S Senior QC AssociateBiotechnology, 11 - 50 employeesUsed the software for: Less than 6 months. “This lack of transparency in the initial revision process makes the system feel inefficient and counterproductive compared to other eQMS platforms that offer real-time visibility.“ December 12, 2025 MY Melike Y QA ManagerBiotechnology, 11 - 50 employeesUsed the software for: 1-2 years. “Its traceability, audit trail functionality, and ability to centralize documentation contribute to a more consistent and compliant quality management process.“ November 13, 2025 BP Breona P Medical Laboratory GeneralistHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “The company sends mail / letters / emails that look like government notices, or imply urgent penalties (loss of DOT number, fines) unless the recipient acts through them.“ October 13, 2025 BJ Barry J OperationsBiotechnology, 11 - 50 employeesUsed the software for: 6-12 months. “It provides a highly secure, reliable, and scalable platform that is natively compliant, avoiding complex integrations and leveraging an interface many users already know.“ December 1, 2025 BM Bryce M Bioprocess AssociateBiotechnology, 11 - 50 employeesUsed the software for: Less than 6 months. “One downside I’ve noticed is that the website can occasionally freeze or lag, especially when you’re in the middle of something important, which can get pretty frustrating.“ April 16, 2026 ## Showing most helpful reviews Showing 1-25 of 84 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use daniel B. Senior Software Engineer Computer Software Used the software for: 1-2 years ### "Solid QMS platform for regulated environments" December 10, 2025 4.0 Overall, Dot Compliance has helped us move from a mix of paper and spreadsheets to a much more controlled and traceable quality system. We use it mainly for document management, change control, CAPAs and training, and it has made audits and inspections easier because all the information is in one place and properly linked. The implementation required time and internal effort, but once our processes were configured and users trained, the day-to-day work became more structured and transparent. It’s not a “perfect” tool, but it has significantly improved our compliance posture and reduced the risk of missing critical quality activities. Pros The biggest advantage of Dot Compliance is having a single, centralized platform to manage quality processes and documentation. It’s much easier to keep everything audit-ready: documents, changes, CAPAs, deviations and training records are all connected and traceable. The workflows are configurable enough to match our internal processes, and the notifications/reminders help keep tasks from falling through the cracks. I also appreciate the validation and compliance mindset of the product. It clearly targets regulated environments, which gives us more confidence during inspections. Customer support has been responsive and usually provides clear guidance when we have questions or need configuration help. Cons There is definitely a learning curve, especially for users who are not used to digital QMS systems. Some screens feel a bit crowded and could be more intuitive for occasional users. Configuration is powerful but sometimes it requires more clicks/steps than expected, and making larger changes usually needs help from an administrator or support. Performance is generally good, but during busy times some pages can take a bit longer to load. Licensing and implementation costs can also be a barrier for smaller teams. Review Source Response from Dot Compliance January 21, 2026 Thank you for taking the time to share your feedback. We truly appreciate your partnership and are grateful to support your quality and compliance goals.  Brenda Percy, Senior Marketing Manager - North America AW Abby W. Quality Assurance Specialist Biotechnology Used the software for: 6-12 months ### "Loving Dot Compliance!" March 25, 2026 5.0 Overall, we have had a very smooth transition and migration. The entire team is professional and easy to work with. Every day I feel like we learn about other little quirks in the system that help with ease of use. This is actually the second company I've been with that has migrated to Dot and both experiences have been great. Pros Migration and onboarding has been incredibly easy and the team has been super responsive to all of our requests and needs. Document collaboration and sharing has never been easier and we love the master document management system, making our doc control easy. Training and quality events are also easy, and we like how much we are able to customize the system to our current processes Cons There are no obvious cons that stand out so far. The only thing I can think of, as an admin, is the multitude of things "behind the curtain" that we can see and potentially mess up if we are trying to do personal customizations (adding fields, etc.). Would love a more comprehensive admin guide. Additionally, it would be helpful if attachments to master documents could be attached to the document as a whole rather than just the current revision. Keeping attachments across revisions would be extremely helpful. Switched from [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) We did not like the systems in place with Qualio and did not think that they took Compliance into as high of a standard as we needed. Review Source Response from Dot Compliance March 27, 2026 Thank you for taking the time to share your experience, Abby. We’re glad to hear things have gone smoothly and truly appreciate your continued trust and partnership. Brenda Percy, Senior Marketing Manager - North America BM Bryce M. Bioprocess Associate Biotechnology Used the software for: Less than 6 months ### "Honest Review" April 16, 2026 3.0 Overall, my experience with Dot Compliance has been pretty positive. It’s a well structured system that makes managing quality processes much more organized and streamlined. The interface is fairly user friendly, and having everything centralized documents, training, and events really helps with staying audit-ready. There are a few downsides, like occasional lag and some features not being as helpful as expected, but they don’t outweigh the benefits. It does take a little time to get fully comfortable with it, but once you do, it becomes a reliable tool. Overall, it’s a solid platform that supports compliance without overcomplicating things. Pros Dot Compliance honestly feels like one of those systems that just makes life easier once you’re in it. It’s pretty intuitive, and the fact that it comes pre-built with a lot of workflows saves a ton of setup time. The dashboards and visuals are clean and actually helpful you’re not digging through a million tabs to find what you need. I also like how everything is centralized, so documents, training, and quality events are all in one place instead of scattered around. It’s not perfect, but overall, it’s a solid, modern tool that helps teams stay organized and audit ready without a ton of hassle. Cons One downside I’ve noticed is that the website can occasionally freeze or lag, especially when you’re in the middle of something important, which can get pretty frustrating. It doesn’t happen all the time, but when it does, it definitely slows things down. Also, the Dottie AI feature isn’t quite as helpful as I expected. It has potential, but sometimes the responses feel a bit generic or don’t fully address what you’re looking for, so you end up figuring things out on your own anyway. With a few improvements, both of these areas could be a lot better. Switched from [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) Dot offered better features that aligned with us. Review Source Response from Dot Compliance April 20, 2026 We appreciate this review and your partnership, Bryce! Thank you for being a Dot Compliance customer. Brenda Percy - Senior Marketing Manager, North America SN Shanika N. Document Control Supervisor Pharmaceuticals Used the software for: 6-12 months ### "Streamlining Compliance with Efficiency and Reliability" April 8, 2026 5.0 Overall, my experience with Dot Compliance has been very positive. The system has helped streamline our document control and compliance processes, making it easier to stay organized and meet regulatory requirements. It provides a centralized platform that improves visibility, traceability, and efficiency across daily operations. While there is a bit of a learning curve at first, once you become familiar with the system, it becomes a reliable and valuable tool. It has significantly reduced manual effort and improved consistency within our workflows. Overall, Dot Compliance has been a beneficial solution for maintaining structure, accountability, and compliance within the organization. Pros I’ve had an excellent experience using the DOT Compliance system. The platform is user-friendly, well-organized, and makes managing compliance requirements much more efficient. It helps streamline documentation, keeps everything easily accessible, and reduces the stress of staying on top of regulatory expectations. The system is reliable and consistently performs without issues, which is critical for day-to-day operations. It’s clear that a lot of thought went into making this tool practical for real-world use. Overall, I highly recommend DOT Compliance to any organization looking to improve accuracy, efficiency, and accountability in their processes. Definitely a 5-star solution! Cons One downside is that the system can feel a bit complex at times, especially for new users. There is a learning curve when navigating certain features, and some workflows could be more intuitive. Additionally, occasional delays in updates or system responsiveness can slow things down during high-demand periods. That said, with continued use and familiarity, these challenges become more manageable. Switched from [Trackwise Digital](https://www.capterra.com/p/175662/Trackwise-Digital/) company decision to switch due to cost company wide Review Source Response from Dot Compliance April 13, 2026 Thank you very much for taking the time to share such thoughtful feedback and for being a valued customer, Shanika! We’re happy to hear how Dot Compliance is supporting your team's day-to-day operations. Brenda Percy - Senior Marketing Manager, North America TK Timothy K. Quality Management Administrator Business Supplies and Equipment Used the software for: 1-2 years ### "Quality Management Administrator" March 26, 2026 5.0 9/10. It has been great working with \[sensitive content hidden\] and I look forward to continuing our work together. The help is great! I couldn't ask for anything more. Pros Customer Support is 2nd to none. The Document Management system is complex and easy to use. Great working relationship with our support person. Cons Sometimes the massive customization can be overwhelming. When a new document revision gets upload the periodic review needs to automatically go away. Switched from [Intelex Quality Management Software](https://www.capterra.com/p/93752/Quality-Management-Software/) Company Policy wanting to make the change to a system that does more. Review Source Response from Dot Compliance March 27, 2026 Thank you for taking the time to share your feedback, Timothy. We appreciate your partnership and are grateful to have you as a valued customer. Brenda Percy, Senior Marketing Manager - North America AF Amanda F. Head of Quality Computer Software Used the software for: Less than 6 months ### "Flexible and pretty intuitive" March 23, 2026 4.0 So far so good, we're mainly using it for document control and training at this point; we're looking forward to using the other modules and features in more depth in the future. Pros Documentation searching is easy, clean interface. Clean traceability for document revision histories. Flexibility with documentation approval workflows. While training groups are initially a pain to set up, they work well after. There is ability to include several training types. Master data maintenance is also fairly easy. System per standard configuration is easy to scale up or scale down. Dot Compliance is good at describing impact of Salesforce updates. Cons Support can be slow. I also don't like that attachments can't be attached to the main body of the master document; it's not helpful when you want to add documents such as reports to the eQMS. Dot Compliance is very specific to the intended use of an eQMS (not great for storing validation documents). It's also kind of a pain that you have to deal with both changes to Dot Compliance and Salesforce. Alternatives considered [ZenQMS](https://www.capterra.com/p/138691/ZenQMS/)[SimplerQMS](https://www.capterra.com/p/235957/SimplerQMS/)[QT9 QMS](https://www.capterra.com/p/97557/QT9-Quality-Management/) Reason for choosing Dot Compliance Ability to integrate google workspace; had all desired features; fair pricing Review Source Response from Dot Compliance March 25, 2026 Thank you for taking the time to share your experience and feedback. We appreciate your insights and are glad to hear how Dot Compliance is supporting your document control and training processes. - Brenda Percy, Senior Marketing Manager - North America kD kseniya D. Quality Assurance Biotechnology Used the software for: Less than 6 months ### "DOT Review " April 15, 2026 5.0 Overall, my experience with Dot Compliance has been positive. It is a reliable eQMS platform that supports compliance requirements effectively and strengthens document and quality management practices. The system provides a solid foundation for maintaining GMP compliance and improving quality system oversight. We had a fantastic team for migration and training. Pros I appreciated the strong document control capabilities, including controlled workflows, audit trails, and version management. The system supports regulatory compliance well and provides clear traceability across document lifecycle activities. Cons Some processes can feel rigid and require additional configuration or support from the system administrator, which may slow down minor adjustments Alternatives considered [Veeva Vault](https://www.capterra.com/p/173465/Veeva-Vault/) Reason for choosing Dot Compliance Price, easy interface. Multiple modules that we can use Switched from [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) System had too many limitation, it was not able to grow with the company. Review Source Response from Dot Compliance April 20, 2026 Thank you for taking the time to share your feedback. We truly appreciate having you as a customer. Brenda Percy - Senior Marketing Manager, North America RN Ryan N. Senior Bioprocess Associate Biotechnology Used the software for: Less than 6 months ### "DOT Review: Good but not Great" April 10, 2026 4.0 I would say the transition to DOT has been beneficial so far. I can't blame DOT for some of the issues transitioning from another QMS, but DOT could find ways to make the transition easier. DOT having a more overarching reach makes file sharing and consolidating information far easier. Pros I like that the system can be interconnected with everything. It makes Quality processes more streamlined. I also think the home screen is intuitive and makes navigating the site easier. Cons I think the AI tool is not particularly useful (at least for any of the processes that I use DOT for). Some of the formatting that DOT uses for MBR's and other documents is odd. I would prefer just simple times new roman font or something more commonly used. Furthermore, the numbering system could be easier. Switched from [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) Qualio was rudimentary QMS system. Something more complex was needed for further company growth. Review Source Response from Dot Compliance April 14, 2026 Thank you for taking the time to share your feedback, Ryan! We're glad to hear the transition to Dot Compliance has been beneficial and that having a connected system has helped streamline your quality processes. Brenda Percy - Senior Marketing Manager, North America VR Vaidehi R. BioProcess Associate Pharmaceuticals Used the software for: Less than 6 months ### "DOT Review" April 16, 2026 3.0 Okay, wish the check-in process was little bit more smoother, and the numbering system for documents creates long document IDs that are a bit overwhelming. Pros Easy to order controlled documents on the software, also allows for easy access to documents as well as with sharing files and documents when collaborating with other departments. Cons The transition from a word document when checked back in is a little rough, the formatting doesn't always match what it was before being turned in. Switched from [Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) N/A- I was not one of the members in charge of making this decision. Review Source Response from Dot Compliance April 20, 2026 We appreciate you taking the time to share your feedback. Thank you for being a valued customer. Brenda Percy - Senior Marketing Manager, North America Nour S. CEO founder Alternative Medicine Used the software for: I used a free trial ### "Best reviews " February 21, 2026 5.0 Overall experience was very positive helpful and amazing and positive the feedback I got talking to customer support was great. Pros Collaboration and quality control time and management as well as file sharing and document management. Cons Nothing everything sparked an interest I hope that we witness more apps like these in the near future and we come back stronger. Review Source TE Tom E. IVDR consultant Medical Devices Used the software for: Less than 6 months ### "Highly satisfactory embodiment of quality system for IVDR" October 22, 2025 5.0 Slick, transparent and consistent with the quality system regs it is intended to address. Makes tracing and cross referencing very simple Pros fast response times to data entry, file access. excellent design control tools low burden routing methods of document control binders Cons not much - there are some not-obvious buttons and labels which are a problem until you know how to fix them. Alternatives considered [Greenlight Guru](https://www.capterra.com/p/140578/greenlight-guru/)[Qualio](https://www.capterra.com/p/134050/Quality-Management-Software/) Reason for choosing Dot Compliance cheaper, more modern look ,better fit with my practiced workflow. Review Source Response from Dot Compliance October 24, 2025 Thank you for taking the time to share your feedback! We’re happy to hear you’re finding the system to be fast, consistent, and easy to use.  Brenda Percy, Senior Marketing Manager - North America LP Lilya P. QP Pharmaceuticals Used the software for: 1-2 years ### "expensive, not user friendly for most users, support not immediate available," July 28, 2022 4.0 there are other E-AMS sytems less expensive with customer servise available at immediate Pros hermetic managment a lot of modules for E-QMS Cons PV and RA does not support efficient managment of documents life cycle too long Expensive not user friendly for most users no differention to "superlight" users (for training of staff) Switched from [Origami](https://www.capterra.com/p/204169/Origami/) atractive price+ customer service+ better Adaptation to customer needs Review Source Response from Dot Compliance August 24, 2022 "Dear Lilya, We are very sorry to hear we didn't meet your expectations. We continuously work on product improvements such as regulatory submissions. Our support team is expanding to help respond quicker to customer inquiries. Regularly scheudled webinars & free online trainings are available to all users. Best regards, Adam Rona, VP of Product" ML Melanie L. QA Director Pharmaceuticals Used the software for: 1-2 years ### "Dependable eQMS that offers a good value for your money." September 25, 2025 5.0 Overall, we are satisfied with Dot. The internal staff transitioned to the eQMS quickly and the modules were easy to use. Pros The Dot Compliance quality management system offers a good value for your money. It was easy to transition to the eQMS. Support was dependable and quick to respond. Cons One of the things that I didn't like was that we were assigned multiple project managers during implementation. This caused a gap in learning all of the capabilities of the modules during implementation. Review Source Response from Dot Compliance October 10, 2025 Thank you for sharing your experience and for highlighting the smooth transition and ease of use. We appreciate your valuable feedback regarding project management continuity during implementation. Happy to hear your team has adapted well and is seeing value from the system! Brenda Percy, Senior Marketing Manager - North America AL Alexis L. Senior Quality Specialist Biotechnology Used the software for: 1-2 years ### "Best Quality Management tool" October 9, 2025 5.0 Dot Compliance has simplified the collaboration process and help us speed up our Quality Management Process. Pros DOT Compliance is an easy and accessible platform that simplifies sharing and collaborating with my coworkers. We can manage controlled documents and ensure only the right people would have access to their corresponding documents; DOT compliance helps us achieve our timelines and reduce simplify customer support, resulting in higher customer satisfaction and the increase in the value of our products. Cons We've been using Dot Compliance for over a year now and as the time passes, we keep finding more uses, what I like the least is not knowing all the potential uses that we can get for Dot. Review Source Response from Dot Compliance October 13, 2025 Thank you for sharing your experience and for highlighting how Dot Compliance has helped streamline collaboration and quality management for your team. We’re glad to hear it’s driving efficiency and supporting your goals. It’s great feedback that you’re continuing to discover new ways to use the platform! Brenda Percy, Senior Marketing Manager - North America TT Thien T. Manufacturing Associates Biotechnology Used the software for: 6-12 months ### "Dot Compliance Review" September 22, 2025 4.0 Pros Dot Compliance provides a large document management space that is great for collaboration. The file sharing is quick and user friendly. Cons The ease of use in Dot Compliance can be further improved in many ways,. First, the search function should be able to find key words within the document. People tend to forget to include key words when they are generating a document so having AI for this will help tremendously. Second, organizing files/documents into specific folder for easy access when needed. Third, advanced filter to easily find documents. Fourth, ability to download files without the pre-generated "printed by" header. Review Source Response from Dot Compliance October 15, 2025 Thank you for taking the time to share your feedback. Input like this helps ensure continuous improvement to make the platform even more intuitive and efficient, and we appreciate you sharing your experience with us. Brenda Percy, Senior Marketing Manager - North America SW Steven W. Donor Outreach Hospital & Health Care Used the software for: Less than 6 months ### "Simply the best Software for training and team building I've ever used" October 13, 2025 5.0 I love that I can access the most recent BS400 document anytime I needed to. I had access to go over my original review tests at my leisure - and that it was a value value packed system. If there was any issue at all I was re-assured by the fantastic customer support theme. The user access and management was so clear and precise that I was never left scratching my head. File sharing was a breeze between employee and supervisor then entire time I've used the software. Pros I love how every employee on the team could share learn and align the way they go through training all at their own pace with very little effort - while still learning a huge wealth of information. Cons There were a few bugs when trying to register a virtual class as being completed. We don't get immediate notifications when important documents are changed. Review Source Response from Dot Compliance October 15, 2025 Thank you for the wonderful review and for sharing how Dot Compliance has supported your team’s training and collaboration! We’re thrilled to hear that accessibility, ease of use, and customer support have made a positive impact.  Brenda Percy, Senior Marketing Manager - North America NT Nate T. maintenance tech Medical Devices Used the software for: 1-2 years ### "Its difficult to use" November 6, 2025 2.0 It is ok and not easy to navigate with use it for training and finding SOPs for work and its not easy to find them Pros Its Appearance is very good looking and very attractive to look at. It Appears easy to that eyes Me like. Cons It hard to Navigate it hard to find things and I get lost easy on it Wish it would be one word search easy Review Source Response from Dot Compliance November 11, 2025 We appreciate your feedback! Hearing from users like you helps us continue to improve. Thank you for being part of the Dot Compliance community. Brenda Percy, Senior Marketing Manager - North America LA Laura A. Quality Investigation Pharmaceuticals Used the software for: 6-12 months ### "DOT Review" November 5, 2025 4.0 Overall, good experience. It has been easy to learn to navigate. I like that it has everything broken down and you do not have to search for specific items. Pros Easy to navigate and find what you are looking for. Things are clearly labeled and clearly outlined. Cons It does not allow you to change the layout of the text when typing. I would like more variety on formatting. Review Source Response from Dot Compliance November 7, 2025 Thank you for sharing your feedback! We appreciate you taking the time to leave a review and are glad to hear about your positive experience with Dot Compliance. Brenda Percy, Senior Marketing Manager - North America NW Nick W. Director Medical Devices Used the software for: 6-12 months ### "DOT Feedback" September 25, 2025 5.0 Very positive. The DOT product is absolutely improving compliance & reducing costs. We'd be happy to recommend. Pros Great functionality @ price point. So much better than a paper-based system. Responsive customer service. Cons Not much! Some of the out-of-the-box fields seem like they are unlikely to be utilized (but, like any software, 'can be customized) Review Source Response from Dot Compliance October 2, 2025 Thank you for sharing your experience! We’re glad to hear Dot Compliance is helping improve compliance and reduce costs while delivering responsive support. Brenda Percy, Senior Marketing Manager - North America MC Margie C. Test Engineer Computer Software Used the software for: Less than 6 months ### "Thank you Dot Compliance!" October 23, 2025 5.0 Overall, Dot Compliance has streamlined our document management and assigned trainings. Once the team got comfortable with the interface, it became an essential part of our daily workflow. Pros As a Test Engineer, I really liked how easy it was to manage and review documents. The collaboration and file-sharing features made cross-department communication much smoother. Cons Some of the system updates occasionally disrupted workflow and the interface could be more intuitive in certain modules, especially for new users. Review Source Response from Dot Compliance November 10, 2025 Thank you for your feedback and for sharing your experience. We’re glad to hear Dot Compliance has become an essential part of your team’s workflow. Your input helps us continue improving and ensuring a seamless experience for all users. Brenda Percy, Senior Marketing Manager - North America CC Courtney C. Human Resource Manager Pharmaceuticals Used the software for: 6-12 months ### "The Total Package " September 22, 2024 5.0 It added structure & efficiency to our company. Pros It has everything you need at your fingertips. Product is effective & user friendly. Cons There isn’t a monile app version of the product. Review Source Response from Dot Compliance September 26, 2024 Thank you for your review, Courtney! We’re happy to hear about your positive experience with the Dot Compliance eQMS solution. Your feedback is valuable to us, and it’s wonderful to know how our solution has benefited you. Thanks again, Brenda Percy, Content and Comms Manager SL Steven L. Chief Science Officer Alternative Medicine Used the software for: 2+ years ### "Canadian cannabis production and sales" February 22, 2022 4.0 Dot has played a huge role in planning and organizing our QMS. Including the audit module has also been very beneficial in organizing supplier audits and site audits of potential partners. Despite the Salesforce quirks, we are generally quite satisfied using the software and its functionalities. The Light User license cost issue is a significant negative aspect for us. Pros 1\. My team appreciates the relational complexity of the software. If a new user is not familiar with Salesforce (as my team was not), there is a steep learning curve; however, Dot has developed good tutorial resources that facilitate implementation. Once proficient, the software is easy to use and, in plain language, it makes good sense. 2. Dot technical support has been excellent, which is a KPI particularly with a software provider. The addition of North America-based technical support can only enhance our opinion here. Cons 1\. There are aspects of the software that cannot be modified by Dot because they are set by Salesforce. One significant detractor for my company has been that Salesforce will not allow us to purchase (and rotate) individual Light User accounts -- if a given Light User only needs to access controlled documents (e.g. SOPs) infrequently, it is not cost effective for us to purchase Light User licenses for every Operations employee. 2. It is unclear in some instances as to why a push notification is automated by Salesforce, whereas in other instances there is no push notification. 3. There are redundancies in information required to complete Investigations. When root cause and conclusion are already entered for an Investigation that a user is looking to close, why does the system require this information be entered again when advancing the Life Cycle to the CAPA stage? This seems like a waste of time. Reason for choosing Dot Compliance It was the most advanced offering that we reviewed that would fulfill our requirements. Employee training features were a key selling point which, ironically, we do not use because Light User licenses are too costly for us. Review Source Response from Dot Compliance August 24, 2022 Hello Steven, We appreciate your feedback! We have recently enhanced the Investigation process, thus not requiring you to enter the details both in the Investigation & the event itself. In addition, we have expanded our support team in the US for a more efficient communication pipeline. Kind regards, Adam Rona, VP of Product RL Reem L. Quality Assurance Medical Devices Used the software for: 1-2 years ### "Dot Compliance For QA " September 26, 2023 5.0 Overall, I really enjoy using the system. It gives us an excellent solution for controlling all company documents and records, reviews and signatures.The training module solved a real problem for our company with training and qualifications subject because we are a global company with a lot of trainings activities and Dot allow us to Manage, coordinate and control and document all these activities in one place. Pros Ease of use and flexibility. excellent reports builder tool. Cons I think the admin set of permissions is too little, which requires urgent calls to the service, even though the response is fast and professional, it is still an unnecessary burden. Review Source Response from Dot Compliance October 30, 2023 Hi Reem, Thank you very much, we really appreciate your comments! We are glad to hear you are happy with Dot Compliance eQMS. We are including additional options for more flexible changes in documents in the next release without admin permission. Kind regards, Adam Rona, VP of Product CH Cody H. Clinical research lead Health, Wellness and Fitness Used the software for: 6-12 months ### "A thorough platform to manage documentation" December 9, 2023 4.0 This is a thorough platform that lets me do everything I need to. The activity trail is critical and is very clearly documented. Pros When I need to generate a protocol for execution, it's a straightforward series of steps. I can then quickly assign to the relevant signatories, and I can check on each person's progress any time I want. When I have trainings due, they are very clearly indicated on my home page. I can easily access them so things stay completed on time. Cons Sometimes it can be a bit convoluted to access certain forms. Once you have the workflow down, though, it's simply rinse and repeat for the next time. Review Source Response from Dot Compliance December 12, 2023 Thank you for the Feedback and comments. We are glad to hear you are happy with your Dot Compliance system, We are planning additional enhancements and capabilities in the coming versions for the electronic forms. Kind regards, Adam Rona VP of Product AT Alona T. QA Coordinator & Training Coordinator Pharmaceuticals Used the software for: Less than 6 months ### "My review" March 4, 2020 4.0 Good potential - not enough performance. Sorry Pros The relations between the modules - all in one. Cons 1\. The life cycle of the document is non-efficient. The owner of the document doesn't receive the notification that the document is pending in "Feedback consolidation". QA needs to use report to monitor training status. The document doesn't become effective automatically when the training is completed. In general - I would expect it to be more simple, because as it set now - you have to work hard to promote the document in its life cycle (including the building of dedicated reports). 2. In the training module, there are several processes that just not good enough. If the document is obsolete you need to remember to cancel its related R&U requirement revision (!). If the training was defined with annual frequency - it will be created year after the creation of the previous one (not year after completion) and there is no process of monitoring of these records for training coordinator. The employee cannot see his exam to check which answers he didn't answer right. There is no option of creation of the Job Description that will be related to the employee (basic requirement). 3. In the risk assessment, there is no option to define risk mitigation actions with monitoring of their implementation and no option to perform retrospective risk review (the basic procedure). Reason for choosing Dot Compliance I've joined the company after the decision was taken. Review Source Similar Products Featured ## Related categories [Document Management](https://www.capterra.com/document-management-software/)[Quality Management](https://www.capterra.com/quality-management-software/)[Corrective and Preventive Action](https://www.capterra.com/corrective-and-preventive-action-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.