# Page 5 | TriNet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is TriNet the right Human Resources solution for you? Explore 145 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/192254/TriNet/reviews --- TriNet 3.9 (145) [View alternatives](https://www.capterra.com/p/192254/TriNet/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of TriNet ## Showing most helpful reviews Showing 101-125 of 145 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ML Mimi L. Senior Demand Generation Manager Computer Software Used the software for: 2+ years ### "Easy to Navigate" February 7, 2022 5.0 Pros TrinNet makes it easy to manage payroll documents, benefits and 401ks. The platform is easy to use and straight forward. Cons The marketplace could include better offers for users. Review Source MP Michael P. Account manager Management Consulting Used the software for: 6-12 months ### "TriNet is excellent for Payroll Services" May 21, 2019 5.0 Pros Easy to use and very well organized. Great for keep track of all your pay periods, all your tax information and easy to use for uploading expenses to your company. Cons Everything was excellent about this software. Great customer service and great benefits! User friendly and highly recommend. Review Source VR Verified Reviewer Brand Partnerships Manager Food & Beverages Used the software for: 6-12 months ### "Trinet is a pretty basic an easy to use software for employees." March 16, 2018 3.0 Pros It is simple enough to navigate TriNets time off request system for all approvals and tracking data. Cons The insurance portion of Trinet could be easier to navigate. It is tough to find doctors in network and saving searches is a timely process. Review Source Vincent D. Director of Finance & Administration Used the software for: ### "Paperless Expense Reporting" March 27, 2015 5.0 With Tri-Net Expense out Consultants on the road can easily track their expenses on the go using the mobile app, keep receipts electronically and sync expenses from their credit cards. They submit their expenses online for review and approval removing the reliance on the postal system and shorting the turnaround time for reimbursing the employee. Review Source AL Anna L. Used the software for: ### "Worst Performance Management Tool" April 5, 2017 1.0 We went through every possible worst case scenario with this product. First of all, its not intuitive or easy to use. Nothing, absolutely nothing, is customizable in the tool. We had so many complaints from our employees about not being to understand how to fill out their reviews that we had to go through the extra labor of creating a user manual for them. Second, we were on the phone with customer support every other day while setting up the review. We were given false information various times and had to check in with multiple sources before someone could confirm. The product also malfunctioned a few times; sending out random review reminders to the whole company during a period where we were not doing reviews at all. For your own sanity, please go with another tool. Do not use TriNet Perform. You will regret it. Review Source JH Jeff H. Used the software for: ### "Great Application for Expenses" August 17, 2010 5.0 Overall, this is a fantastic application. I set it up completely for my small business in about 30 minutes and the integration with Quickbooks is fantastic. Incredibly easy to manage and maintain. Integration with my credit card account is a snap and the ability to move that right into a report is amazing. I really love the mobile application as well. Taking a picture of a receipt and loading it directly to my account is pure genius. This saves me about 1 hour per expense report easily. Pros Mobile Apps for iPhone, Blackberry and Droid Easy Integration for credit cards Easy Integration with Quickbooks Straight forward use of receipt scanned images Time savings Trip it integration Cons No confirmation of save with mobile app Review Source KS Kim S. Operations Manager Used the software for: ### "Trinet can get your company on track very quickly " March 27, 2015 4.0 Pros of using Trinet: They have all of your HR, Payroll, and 401K integration all in one place! They save your team a lot of time. That's nice. Cons: It's kind of has corporate vibes for on boarding employees/it makes the process feel very robotic, and less human especially when you need to understand your health, etc. benefits. It's also about $900 a month for our team, which is on the high side for us. Review Source Response from TriNet Group March 31, 2015 Thanks for your review Kim. We're glad that we can help save your team a lot of time, and we're sorry if automating some processes makes things feel robotic. We pride ourselves on our human interaction, and we'll try to do better. To clarify, I think your cost estimate is for all your HR needs, including benefits etc. TriNet Expense alone offers affordable options for expense management! JW Jeffery W. Contact Center Assistant Manager Used the software for: ### "Need better feedback setup" April 1, 2015 2.0 Currently Trinet does not allow you to upload supporting documents onto a feedback/review. Also formatting the review is horrible. No matter how you space out sections everything ends up crammed together. Example if I copy and paste data from excel into a review, no matter how nice it looks, when I hit complete it just becomes one giant paragraph that is unreadable. Review Source Response from TriNet Group April 1, 2015 Thank you for sharing your feedback Jeffery! Formatting in the review forms is something we want to definitely clean up. We¿re actually redesigning our interface to address issues just like this one, and making the forms more flexible for HTML formatting (like paragraph breaks) and scalable for large amounts of text in the fields. We¿ll keep you updated with the upcoming interface design. MB Megan B. Student Computer Software Used the software for: Less than 6 months ### "Awesome Software" May 26, 2021 5.0 Overall, my experience with Trinet so far has been great! Pros I just recently started using Trinet for our benefits and payroll provider. As an employee, it's a very easy process to get started adding direct deposit, declaring benefits, documents, etc. It made for an easy transition from our old software! Cons What I like least about Trinet so far...Probably the popup notifications upon login. Even after I declared my benefits every time I logged in, without fail, the popup to declare benefits still always came up.. Review Source KR Kathleen R. Used the software for: ### "Still annoyed by Expense Violation Message" March 30, 2015 3.0 It generally works pretty well and is fairly intuitive. For months, however, the expense violation message continues to appear. Review Source Response from TriNet Group March 30, 2015 Kathleen, We're sorry to hear that message is bothering you! Our customer companies setup the expense policies for their company. An example of an expense policy would be, if an expense exceeds the amount $75 a receipt must be attached. Once an expense policy has been violated within a report, a violation message shows asking the user to fix their report before submitting it. We don't seem to have a support issue for this associated with your company but are glad to help! Please email support@trinetcloud.com and we'll look into it right away! SR Sandra R. Sales Team Manager Used the software for: ### "TriNet Perform Review" March 31, 2015 4.0 Overall the system is great. What I would like to see is the ability to add Jpeg or PDF's to reviews. Also the formatting for the reviews tends to squish all of the information together into one paragraph. For example my original review would be spaced out into different lines and bullet points but when it is loaded it all runs together. Review Source Response from TriNet Group April 1, 2015 Thanks for the great feedback Sandra! We have put some thought into allowing attachments into Perform, and we have that as an upcoming update. The cool thing is that our TriNet Expense already has that functionality so we are going to add the same functionality into Perform sooner rather than later. NS Nick S. Director, People & Culture Human Resources Used the software for: Less than 6 months ### "Service misses the mark" July 29, 2020 2.0 Overall, not great. I didn't like the platform that much. While customer service was responsive, I often didn't feel heard. I was given stock responses rather than a thought partner. They failed to deliver on specific requests multiple times. I had to ask to change my payroll service agent because he did not know the law or the platform well Pros There wasn't anything I particularly liked about the product. Cons It was clunky. Not easy to navigate. Not very intuitive. Reporting left a lot to be desired. Review Source SS Sol S. Sr. Producer, Digital Used the software for: ### "Works for me" April 1, 2015 3.0 I've only used TriNet Expense twice so far, but haven't had any real issues with using it (aside from forgetting my password). It's been pretty intuitive for me to use but I've only submitted expenses through it and am not really sure what else it's used for. Incidentally, while I understand locking people out after multiple failed login attempts, I think that the lockout should reset after a certain period of time (maybe an hour or a day?). Just my two cents. Review Source Response from TriNet Group April 1, 2015 Thanks for your feedback, Sol. I'll share your suggestion on password lockouts with our product team! NH Nichole H. Leasing Manager Used the software for: 6-12 months ### "Use Trinet hire for every available position you have! " January 18, 2018 5.0 Pros I love that I can personalize job ads on Trinet hire to each job. This software is super organized and allows you to save emails, steps and file submissions. Cons I wish trinet hire had an mobile application to use. I cannot think of any other cons, I like this software. Review Source Taylor C. Brand Partnership Manager - Bar Category Food & Beverages Used the software for: Less than 6 months ### "used this as my employers payroll " March 13, 2018 4.0 Pros It seemed to have all of the features/functions that I needed. And the app was a nice addition to the offering Cons The website and app seemed a little clunky and tough to navigate. I think that because there were other programs under trinet made things a little confusing when trying to google the website/login Review Source TL Timothy L. Used the software for: ### "Love the software" April 8, 2015 5.0 Its been a while since we used a decent software to track our expenses. We gave TriNet expense a go and we are truly impressed with how user friendly and the simplicity of the platform. We were able to use it on our iOS and Android devices which is a plus and saved us big money as we didn't nee to upgrade any hardware. We were also able to import the expense reports to quickbooks with no hassle. If you haven't tried it, give it a go and you wont regret it Review Source SG Susan G. HR Generalist Information Technology and Services Used the software for: 1-2 years ### "Terrible - Don't Bother" April 5, 2017 1.0 I have now used this product to roll out two semi-annual Performance Reviews and can honestly say that I would rather use paper and pencil than this product. It is not intuitive at all. Formatting feedback is terrible, functionality poor, and customer service is the worst. Our employees and managers found it very difficult to find their own reviews, to find 360 reviews and team reviews. Don't waste your time. Pros Nothing Cons Everything Review Source JH Jacy H. General Manager Hospitality Used the software for: 6-12 months ### "Does the job" September 13, 2018 4.0 Pros It performs the function as advertised. Cons Difficult to use for our industry. Isn’t as multi-faceted as we need it to be. Review Source VR Verified Reviewer Talent Acquisition Manager Internet Used the software for: Less than 6 months ### "TriNet is a realtively easy tool to use" December 17, 2018 3.0 Pros It is a realitively easy tool to use to gather information and process payroll Cons Their CS team doesn't do the best job when it comes to answering questions about off cycle pay outs Review Source BH Bingru H. Operations Manager Used the software for: 6-12 months ### "Good HR solution" February 27, 2019 5.0 Pros Easy of use, offers mobile app, notifications in time, great features, all in one platform, worth of value. Cons The software is kind of out of date, needs some upgrade, but in general, still easy to browse and everything. Review Source PH Patrick H. RAM Used the software for: ### "Trinet Perform is great" March 31, 2015 5.0 I have been very impressed with Trinet and their support. I like the new cascading goals product that makes it easier to tie my goals into the company goals and group success. I know there is much more that Trinet offers that I need to use, but so far everything has been very well organized. Review Source DA Derick A. Team Manager Used the software for: ### "Review process is simple" April 2, 2015 3.0 The One on One process is simple, but I had issues resetting my password and after a week of working on it.. With the help of Andrew at Trinet, I was finally able to log on. Now I have no team members to access. That is still currently being worked on. Review Source SP Suresh P. Used the software for: ### "Austin-Trinet" December 5, 2016 4.0 (TriNet Group, Inc.) is a cloud-based professional employer organization (PEO) for small and medium-sized businesses. TriNet administers payroll and health benefits and advises clients on employment law compliance and risk reduction. Review Source CG Christine G. Used the software for: ### "Great Tool!" March 28, 2015 5.0 I've had a really great experience using all aspects of TriNet. They make all aspects of human resources easy for us as the end user. Not only is it easy to use, but customer service is excellent. I love getting to work with them! Review Source AM Alessia M. Admissions Coordinator Used the software for: ### "Quick and Easy to use" March 27, 2015 5.0 I really like how quick it is to take a picture of a receipt and upload it into a expense report. You can also take pictures of multiple receipts and then finish the rest of your expense report at a later date. Review Source Similar Products Featured