# Page 6 | Acuity Scheduling Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Acuity Scheduling the right Appointment Scheduling solution for you? Explore 5744 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191978/Acuity-Scheduling/reviews

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Acuity Scheduling

4.8 (5744)

[View alternatives](https://www.capterra.com/p/191978/Acuity-Scheduling/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Acuity Scheduling

## Showing most helpful reviews

Showing 126-150 of 5744 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

eA

eman A.  
hr  
Accounting  
Used the software for: 6-12 months

### "Acuity Scheduling"

September 29, 2024

5.0

Pros

Great software for small businesses as it automatically manages customer bookings.

Cons

I hope to add a longer free period to learn about the program, its flaws and secrets.

Review Source

TC

Taylor C.  
Optometric tech  
Medical Practice  
Used the software for: 2+ years

### "Acuity scheduling"

August 3, 2024

3.0

While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.

Pros

Ease of use. The flow of imputing patient data prior to scheduling is good.

Cons

Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.

Review Source

DC

Dalton C.  
Senior Manager of Marketing and Communications  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Tool to Streamline Your Scheduling Process"

October 2, 2024

5.0

Pros

This transformed our scheduling and made it so our clients can schedule themselves. Its highly customizable.

Cons

While it is highly customizable, there was a lot of learning that had to be done to optimize its use.

Review Source

AM

Andrew M.  
Owner  
Computer Software  
Used the software for: I used a free trial

### "Works well for standard appointment based businesses"

April 15, 2025

3.0

Pros

Flexible for multiple scenarios within Squarespace. An excellent all round tool for appointment based businesses

Cons

The lack of frontend customisation and not being able to customise the workflow completely to our needs

Review Source

MW

Morgan W.  
Artist and Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Under utlized"

November 15, 2024

2.0

Pros

It helps clients see your availability on your website.

Cons

I do not use it very often, I believe its more so due to lack of marketing.

Review Source

PC

Paula C.  
Notary Signing Agent  
Legal Services  
Used the software for: Less than 6 months

### "Acuity Scheduling 4 star"

September 28, 2024

4.0

My overall experience with Acuity Scheduling on a scale of 1-10 would be an 9 due to being user friendly and compatible with my electronic device.

Pros

Acuity scheduling is user friendly. Scheduling was precise with detail of day, time and price and service needed. Also efficient with cancelations.

Cons

To change a day and time in Acuity Scheduling it would have to be closed out and start over.

Review Source

BM

Blake M.  
Author  
Writing and Editing  
Used the software for: 1-2 years

### "Great scheduling Application "

October 31, 2024

5.0

It keeps up with my appointment and reminds me on the day of and it’s never been wrong.

Pros

Saves appointments to calendar from the application.

Cons

I’ve never had any problems during my experience with the application.

Review Source

GM

Gabriel M.  
Owner  
Graphic Design  
Used the software for: Less than 6 months

### "CLIENT SCHEDULING made easy!"

September 2, 2024

5.0

Pros

How organized it keep my clients schedules.

Cons

My client wanted to add certain features that weren't available on the software.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Acuity Scheduling

More professional for my clients type of work.

Review Source

CD

Camille D.  
Licensed Massage Therapist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Streamlined Scheduling "

September 13, 2024

5.0

Pros

Acuity is very user friendly and customizable.

Cons

I do not have any cons to report. Acuity is great!

Review Source

VR

Verified Reviewer  
CS Assitant  
Design  
Used the software for: Less than 6 months

### "Make your work automations, and save time!"

August 15, 2024

4.0

Pros

It is very easy to use - easy to set up different types of appointments, the automatic confirmation & reminder emails. My favorite thing in Acuity Scheduling is that I can customize appointment details. By using this I could give my customers some impression which I do extra miles for them.

Cons

Whenever I try to add new types of meetings or editing settings it confused me. The admin interface challenges to navigate. I often have to return to home screen and try to find correct option for me which made me frustrating

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Feature Rich Calendaring"

July 29, 2024

4.0

Pros

I like that it syncs with other calendars and is accessible on different devices and platforms.

Cons

It is a little cumbersome to use and the nomenclature is not always 100% clear

Review Source

VR

Verified Reviewer  
Creative Coach  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy Concise, and Straightforward Scheduling"

September 22, 2024

5.0

Over it works for what I need it for, scheduling is easy concise, and straightforward.

Pros

The ease of scheduling single or multiple clients.

Cons

Nothing that I am currently aware of at the moment.

Review Source

DV

Donovan V.  
Retirement Benefit Analyst II  
Financial Services  
Used the software for: 6-12 months

### "Acuity Scheduling Review"

November 14, 2024

4.0

Overall, I have had a good experience using Acuity

Pros

It is a great service to use for scheduling meetings.

Cons

The user interface and experience could personally be a little better.

Review Source

jA

joseph A.  
ceo  
Cosmetics  
Used the software for: Less than 6 months

### "One of the best out there for scheduling online"

July 8, 2024

4.0

I recently used Acuity Scheduling and I would give it 4 out of 5 stars and I would recommend it to others.

Pros

What I liked most about Acuity was its user-friendly interface and the ability to customize my scheduling page to match my brand. The integration with my calendar and the option for clients to reschedule or cancel appointments easily were also great features.

Cons

What I liked least was the limited options for customizing email notifications and reminders. Overall, Acuity Scheduling is a solid tool for managing appointments and I would recommend it to others.

Alternatives considered

[Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/)

Reason for choosing Acuity Scheduling

Online reviews I have researched seemed good, most of all the custom page option for booking

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Cost and customization for sure. The custom options are not in vagaro unless you add $20 a month to your already expensive overhead

Review Source

JM

Jarah M.  
owner  
Cosmetics  
Used the software for: 2+ years

### "game changer"

July 4, 2024

5.0

Pros

easy to use, customizable, options galore. Easy for customers to use

Cons

I really have no cons. I've been using Acuity over five years. I wish they didn't get rid of the free account option

Review Source

GM

Gabriel M.  
Licensed Sales Agent  
Insurance  
Used the software for: I used a free trial

### "Acuity Scheduling "

October 1, 2024

5.0

Pros

Acuity is a great appointment scheduling software.

Cons

I have no issues regarding Acuity Scheduling.

Review Source

CC

Chanel C.  
Registered Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "A reliable product"

August 2, 2024

5.0

Pros

I like the ease of scheduling my beauty maintenance appointments. Overall, it is typically easy to navigate. And it’s nice to have everything stored when revisiting a business.

Cons

I do not like the view of old appointments. I would prefer a different layout.

Review Source

TW

Toshia W.  
Faithful beauty blogger  
Cosmetics  
Used the software for: Less than 6 months

### "Best scheduler app "

August 2, 2024

5.0

I love this application it so easy to use.

Pros

So easy to use with my calendar and schedule.

Cons

Nothing really it was so reach out and schedule accordingly.

Review Source

AF

Alicia F.  
Staffing Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Acuity Scheduling review"

September 11, 2024

5.0

Pros

Acuity Scheduling helps schedule on your own terms and allows you to book virtual appointments which is great.

Cons

At times blocked periods wont sync with other calendars. Does not support all HIPPA information

Review Source

DS

Devena S.  
Admin  
Music  
Used the software for: 6-12 months

### "Customization "

August 2, 2024

5.0

Pros

It was simple to set up and edit best on services.

Cons

There is nothing I don’t like so far about Acuity.

Review Source

VR

Verified Reviewer  
Global Marketing  
Entertainment  
Used the software for: I used a free trial

### "Good Reminder App"

July 14, 2024

4.0

Pros

One thing I really like about this app is that it can send automated email and SMS reminders to clients. It helps reduce no-shows and ensures clients remember their appointments.

Cons

The user interface was something that needs improvement. Navigating to the desired menu can be cumbersome, as I often have to return to the home screen to find the correct option. It's frustrating when repeated multiple times.

Review Source

SB

Sheena B.  
general manager  
Automotive  
Used the software for: I used a free trial

### "Give it a try "

August 22, 2024

5.0

My overall experience has been a breeze using Acuity

Pros

What i liked most was the 24/7 help option when troubleshooting

Cons

so far i have found anything that i do not like

Review Source

SR

Sherry R.  
Server  
Food & Beverages  
Used the software for: I used a free trial

### "It was great"

August 27, 2024

5.0

Pros

It was great easy to use and navigate.

Cons

It was a little bit slow at times but overall good

Review Source

Kristina D.  
Medical Records  
Hospital & Health Care  
Used the software for: I used a free trial

### "Not the easiest to use"

June 25, 2024

3.0

We were not impressed and canceled after our free trial.

Pros

It had a lot of features I would have loved to use.

Cons

The software didn’t work and gave errors most of the time.

Review Source

SJ

Sylvia J.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Very seamless"

June 17, 2024

5.0

Pros

I can customize it and it’s very detailed

Cons

The price but it’s not bad though compared to others

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Cash App](https://www.capterra.com/p/246167/Cash-App/)

Review Source

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