# Orderful Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Orderful Software - reviews, pricing plans, popular comparisons to other EDI products and more.

Source: https://www.capterra.com/p/191612/Orderful

---

# 

 Orderful Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Orderful

## What is Orderful?

Orderful is EDI Done Right! Logistics providers, retailers, manufacturers, and technology companies are onboarding and going live with new trading partners in days using Orderful’s Modern EDI platform to simplify integrations, access our pre-connected network, and proactively solve problems in a self-service experience.

## What is Orderful used for?

[EDI](https://www.capterra.com/edi-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Orderful?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://orderful.com/&name=Orderful)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Orderful

4.7 (18)

VS.

[4.8 (43)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/)

Starting Price

Contact vendor

Starting Price

$49

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (18)

Ease Of Use

4.6 (39)

Value For Money

4.8 (16)

Value For Money

4.9 (39)

Customer Service

4.7 (18)

Customer Service

4.9 (39)

## Orderful alternatives

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (16)](https://www.capterra.com/p/275729/SBSA/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Infocon Systems WebEDI](https://www.capterra.com/p/163009/Infocon-Systems/)

[4.8 (39)](https://www.capterra.com/p/163009/Infocon-Systems/#reviews)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163009/Infocon-Systems/)

[View all alternatives](https://www.capterra.com/p/191612/Orderful/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

4.5 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Exceptions Management

4.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Automated handling of non-compliant EDI transmissions.

Reporting/Analytics

3.8 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Third-Party Integrations

4.4 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Set up connections to third-party platforms to improve business processes

Multiple Format Support

4.3 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Data Transformation

4.6 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Translate EDI formats into data suitable for use with company applications.

Orderful 17 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Conduct transmissions via AS2 in addition to other methods such as value-added network (VAN)

Manage and track all internal and external communication conducted via calls, email, text, or chat

Import and export data to and from software applications

Track the management and flow of data throughout the organization

Translate EDI formats into data suitable for use with company applications.

Store, manage, and track all electronic documents in a centralized location

Automated handling of non-compliant EDI transmissions.

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Receive data and information in real time

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (18)

4.4

Based on 18 reviews

## Pricing

Value for money

4.8 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.8 (16)

4.8

Based on 16 reviews

## Integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Workato](https://www.capterra.com/p/148729/Workato/)[

Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/)[

Infor M3](https://www.capterra.com/p/276113/Infor-M3/)[

Emerge](https://www.capterra.com/p/147506/EMERGE-Background-Checks/)[

Zentail](https://www.capterra.com/p/126064/Zentail-Commerce/)[

Shipwell](https://www.capterra.com/p/187731/Shipwell/)[

Fulfil.IO](https://www.capterra.com/p/146858/Fulfil-IO/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (18)

4.7

Based on 18 reviews

## User reviews

Overall rating

4.7

Based on 18 reviews

Filter by rating

5(13)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

Scot S.

CTO

Furniture

### "A great service for a company that needs full transparency of AS2 communications."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2023

Orderful was easy to implement to replace our previous provider. We did have to write our own API calls to their system but we have full control over what happens with errors and transactions. Orderful has allowed us to shrink our new customer EDI implementation significantly.

Pros

Orderful is the first system we found that lets us see everything. We had other EDI providers that would not show the raw transactions. Orderful lets us work the way we want to work. They do the heavy lifting of the communications and AS2 translations and we get to work with a good API directly from our ERP system. We can write our own reporting and notifications from the raw transactions we see.

Cons

Not really a downside but it would be nice to have access to APIs as well as AS2. We work with a lot of trading partners that have API access and it would be great to have one single simple interface that covered all of our business transactions.

Switched from

[MobilityeCommerce](https://www.capterra.com/p/157935/MobilityeCommerce/)

The transparency of transactions on Orderful and the ability to create our own system around their API access was a great step up for us.

Reasons for choosing Orderful

Again, the visibility of transactions and our ability to design our own system using their API instead of having to have them embed their system in our ERP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jay T.

CEO

Apparel & Fashion

### "Easy to use and great support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2023

Very good team to work with and great product.

Pros

Integration was easy to do and was very fast to deploy. It took us less than a day to get done.

Cons

Cost could be better, but its not the driving factor. The service from the team and ease of use makes all the difference

Switched from

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Cost and ease of use compared to Orderful.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AT

Andy T.

President

Logistics and Supply Chain

### "Sethmar Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 27, 2023

Fantastic

Pros

Easy to work with and the people are great. They've helped solve problems and bring solutions to the table.

Cons

Didnt understand all of it at first but over time got it all down.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SY

Sarah Y.

Director of EDI & IT

Apparel & Fashion

### "Great product with low cost"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 27, 2023

Pros

The product is easy to use, but transaction and relationship rule will need some training.

Cons

The UI has some issue to load big transaction

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

David F.

CIO

Food & Beverages

### "Great tool for those starting with EDI"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 27, 2023

Pros

Super easy to use if you're familiar with APIs. Support is fantastic.

Cons

Not as feature rich as their big competitors. Lacks in data transformation and native integrations to common ERPs. For the price though, its great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Mark E.

Director Partner Strategy

Information Technology and Services

### "Implementation Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 29, 2022

Orderful team treats us like a true partner versus the standard customer and vendor relationship. Orderful is open to suggested product enhancements and does their due diligence in vetting out solutions before implementing.

Pros

Having the ability to customize and map different trading partners business rules has been key to a quick implementation timeline. Developers or mapping expertise is generally not needed.

Cons

As with any software, there were times when a feature or enhancement timeline got pushed out due to competing priorities. Orderful was great in communicating these changes and did fulfill requests that were approved by product teams.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jim B.

EDI Integration Team Leader

Logistics and Supply Chain

### "An Intriguing Alternative to Traditional EDI Services"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 22, 2022

The Orderful team has been very friendly and helpful in getting us migrated to their platform and working through the obstacles we have encountered. Orderful has been receptive to feedback on its product from both us as well as our trading partners and is seriously interested in improving the experience in the Orderful platform.

Pros

With most EDI Services a Managed Services or Software as a Service model requiring dedicated developers or mappers to maintain, Orderful's platform offered us a more simplified approach. The Rules Engine has allowed us to consolidate the developer / mapper role with a business analyst role. Communications set up is self-serviced by our carrier trading partners and automated email notifications of exceptions allow us to onboard much more quickly than in our legacy EDI platform.

Cons

Early on there were delays with delivery of our transactions but in 2022 Orderful has invested a lot of time and effort into having its platform be much more resilient. Reporting capabilities within the platform are still very limited and basic and would be nice to see more telemetry-type reporting native to the platform.

Reasons for choosing Orderful

Allowed us to eliminate handoffs and get us closer to a carrier self-service onboarding experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PA

Peter A.

IT Project Manager

Transportation/Trucking/Railroad

### "The EDI solution you are looking for!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 21, 2022

Pros

Orderful has given us the transaction visibility we needed, from transaction level detail to a bird’s-eye view. They have made it possible to drastically cut onboarding time with trading partners by 90% compared to our previous state. Their support team is quick to respond to support inquires, and their team is highly knowledgeable in EDI. Their product offers friendly yet powerful tools that allow us to self onboard and make the needed changes on the fly that we tend to see in our industry. Their user interface is clean and sophisticated, making you feel in control of your data and relationships across your organization.

Cons

At this time they do not support XML, and file formatting outbound is strictly X12 EDI. Reports ran out of the UI are limited to 30K transactions however they offer list API for more robust reporting needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jim B.

IT Manager

Consumer Goods

### "Orderful is the EDI Solution for Us"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 21, 2022

We could not be happier with our decision! They have decreased our onboarding processed and kept costs down at the same time.

Pros

It is very user friendly! The UI is very self-explanitory.

Cons

Initially, the onboarding process was slow but that has been addressed and MUCH better now.

Alternatives considered

[SPS Commerce](https://www.capterra.com/p/155593/SPS-Commerce/)

Reasons for choosing Orderful

At that time, price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

khalid R.

Solutions Engineer II

Information Technology and Services

### "Orderful is a really great product with experts available to answer any question related to EDI"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 21, 2022

The customer care from Orderful has been top touch. This has made my life and role a lot easier at this company. It's also been high impact for our customers.

Pros

I like how reliable and easy the software is to use. Also, the fact that we have solutions architects available to assist makes our lives easy. This allows us to focus on the core of our product. In addition to that, we're able to schedule meetings with our account manager who can answer any question or issue we have with EDI. This is critical when it comes to onboarding new customers. Our account manager can carry the success of that business relationship through their knowledge and expertise in EDI. On every client call we've had, our account manager has more knowledge on EDI than any of our customers.

Cons

I just don't like the launch time required for EDI technology. This isn't a problem with Orderful, but a problem with the industry. However, Orderful has created a ton of great tools and features that expedite this process so I'm very optimistic about Orderful's ability to solve this problem in the next 2-3 years.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/191612/Orderful/reviews/)

Popular comparisons

[SPS Commerce vs Orderful](https://www.capterra.com/compare/155593-191612/SPS-Commerce-vs-Orderful) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)