# AkitaBox Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of AkitaBox Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of AkitaBox Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/191385/AkitaBox --- # AkitaBox Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 23, 2025 Written byLaura Burgess Laura Burgess Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-d... [See bio & all articles](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Edited byNiels Juist Niels Juist [See bio & all articles](https://www.capterra.com/resources/author/niels-juist/) Written by [Laura Burgess](https://www.capterra.com/resources/author/laura-burgess/) Senior Content Analyst Laura Burgess is a content analyst at Capterra with more than a decade of journalism experience and specializing in B2B SaaS adoption across various industries. She analyzes market trends and SMB tech, providing insights on topics such as AI-driven sales automation and its impact on the customer experience (CX). Laura's research has been featured in Australian publications such as ABC News, HR Leader, Inside Retail, Dynamic Business, Retail Biz, and Technology Decisions. Edited by [Niels Juist](https://www.capterra.com/resources/author/niels-juist/) [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AkitaBox AkitaBox Overview: ### Key takeaways Insights from verified Capterra reviews AkitaBox is a facility management tool used by small and midsize businesses in education and facilities services. It stands out for preventive maintenance scheduling and centralized asset tracking. Reviewers highlight its work order coordination and real-time visibility. Some note mobile access limitations and onboarding challenges. Setup can be time-consuming for large campuses. ### Our verdict AkitaBox is a practical option for teams digitizing maintenance workflows and centralizing asset data without complex integrations. Its scheduling and tracking tools support proactive upkeep. Expect a learning curve during setup and limited mobile usability. It’s a solid fit for organizations that prioritize visibility and coordination over customization. Overall rating Based on 85 user reviews Reviews sentiment Positive 96% Neutral 1% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AkitaBox alternatives If AkitaBox doesn’t meet your needs, explore alternatives. Teams that prioritize mobile-first access, faster onboarding, or deeper customization may prefer tools that better match their workflows and tech requirements. Highest Rated [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month [4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/191385/AkitaBox/alternatives/) ## AkitaBox's interface AkitaBox’s interface is built for tracking tasks and assets, with reviewers noting its ease of navigation on desktop. Mobile access is a common issue, with many citing the lack of a dedicated app and limited usability in field settings. 1+ Laura Burgess Senior Content Analyst Once you're set up, AkitaBox feels easy to work with—especially on desktop, where the layout makes it simple to track tasks and assets. Some users find mobile access less intuitive, but even without a native app, it still helps teams stay connected onsite. Ease of Use 4.6 (85) 4.6 Based on 85 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst AkitaBox’s top-rated features help teams anticipate maintenance demands by centralizing task coordination and asset tracking. The platform supports smoother planning and better visibility, even when juggling multiple priorities across locations. Features 4.4 (85) 4.4 Based on 85 reviews The AkitaBox features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years. Work order management 4.6 (30) 30 reviewers rated this feature Supports assigning, tracking, and prioritizing tasks across teams. Reviewers highlight its ability to monitor open and closed orders, reassign tasks, adjust dates, and access historical records. It helps coordinate maintenance activities and improves follow-up. Preventive maintenance 4.5 (37) 37 reviewers rated this feature Enables recurring task scheduling, asset monitoring, and centralized recordkeeping. Reviewers mention linking schedules to equipment, attaching documents, and receiving alerts for upcoming maintenance. It helps reduce downtime and supports proactive planni Maintenance scheduling 4.1 (24) 24 reviewers rated this feature Helps teams stay on top of preventive tasks by showing what’s scheduled and what needs attention. Reviewers say it supports realistic task assignment, keeps employees focused, and makes it easier to adjust plans when priorities shift. Real-time notifications 4.1 (16) 16 reviewers rated this feature Sends alerts to keep teams informed of task updates and changes. Reviewers say it helps reduce missed assignments and improves response time when priorities shift. Multi-location facility management 4.0 (20) 20 reviewers rated this feature Helps teams manage related tasks efficiently, improving visibility and coordination across workflows. Facility condition assessments 0 reviewers rated this feature Supports strategic planning by linking asset data to lifecycle costs and risk indicators. Teams can use FCA insights to prioritize repairs, justify budgets, and align maintenance with long-term goals. Capital management 0 reviewers rated this feature Enables long-range investment planning by surfacing real-time condition data and risk scores. Facilities teams can model funding scenarios, compare project impacts, and build defensible capital plans. Location-based asset mapping 0 reviewers rated this feature Provides dynamic floor plans with asset pins, QR codes, and linked documentation. This helps teams locate equipment quickly, verify details onsite, and streamline inspections or repairs. Enterprise maintenance reporting 0 reviewers rated this feature Delivers real-time dashboards to track team performance, open work orders, and preventive task completion. Managers can monitor trends, identify bottlenecks, and adjust staffing or schedules accordingly. AI-powered Capture 0 reviewers rated this feature Uses image recognition to extract asset data from nameplates and auto-populate fields. This speeds up onsite data collection and reduces manual entry. Field groups 0 reviewers rated this feature Teams can create custom data views by grouping relevant fields. This reduces visual clutter and helps specialists focus only on the data they need. Photo annotation 0 reviewers rated this feature Enables users to mark up images taken during inspections or walkthroughs. Teams can add notes, arrows, or highlights to clarify asset conditions. Building cloning 0 reviewers rated this feature Allows users to duplicate building setups within the platform. This helps scale operations across similar facilities without starting from scratch. All key features (87) Drawing and modeling designs within 2D flat dimensions 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities 100.00% of 2 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems 0.00% of 1 reviewers that rated this feature as important or highly important Uses image recognition to extract asset data from nameplates and auto-populate fields. This speeds up onsite data collection and reduces manual entry. 0 reviewers rated this feature Software program that continuously adjusts its behavior based on observed data 0% of 0 reviewers... Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 80.00% of 10 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases 0% of 0 reviewers... Organize assets into folders and subfolders or tag assets based on a custom file hierarchy 0% of 0 reviewers... Manage assets throughout their lifecycle to optimize profit 80.00% of 15 reviewers that rated this feature as important or highly important Manage, prioritize and plan for capital expenses 0% of 0 reviewers... Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle 90.91% of 11 reviewers that rated this feature as important or highly important Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 85.71% of 7 reviewers that rated this feature as important or highly important Automatically create schedules based on business needs or employee availability and qualifications 0% of 0 reviewers... Scan barcodes to ensure accurate pricing and label tracking 0% of 0 reviewers... Identify and track items using barcode tags or RFID (radio-frequency identification) tags 0% of 0 reviewers... Create budgets based on historical data and future projections 0% of 0 reviewers... Allows users to duplicate building setups within the platform. This helps scale operations across similar facilities without starting from scratch. 0 reviewers rated this feature Track and manage schedules and meetings via an integrated calendar 50.00% of 14 reviewers that rated this feature as important or highly important Enables long-range investment planning by surfacing real-time condition data and risk scores. Facilities teams can model funding scenarios, compare project impacts, and build defensible capital plans. 0 reviewers rated this feature An itemized to do list that can be edited as tasks are completed 0% of 0 reviewers... Provides a channel for team members to share media files, communicate, and work together 0% of 0 reviewers... Designed to serve commercial properties 0% of 0 reviewers... Manage and track all internal and external communication conducted via calls, email, text, or chat 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier 0% of 0 reviewers... Process to track, record, and analyze expenses that occurred over the entire duration of a given project 0% of 0 reviewers... Customize data fields to support various needs and use cases 25.00% of 4 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information 20.00% of 5 reviewers that rated this feature as important or highly important Alter the layout and content of reports 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications 70.00% of 20 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed 0% of 0 reviewers... Store, manage, and track all electronic documents in a centralized location 77.78% of 9 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system 0% of 0 reviewers... Assemble applications and processes by dragging over and arranging pre-built components 0% of 0 reviewers... Delivers real-time dashboards to track team performance, open work orders, and preventive task completion. Managers can monitor trends, identify bottlenecks, and adjust staffing or schedules accordingly. 0 reviewers rated this feature Manage procedures that ensure organizational equipment remains in working condition 0% of 0 reviewers... Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed 0.00% of 2 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times 0% of 0 reviewers... Manage and track high-value assets including office equipment, furniture & more 0% of 0 reviewers... Supports strategic planning by linking asset data to lifecycle costs and risk indicators. Teams can use FCA insights to prioritize repairs, justify budgets, and align maintenance with long-term goals. 0 reviewers rated this feature Manage the maintenance of building facilities 0% of 0 reviewers... Schedule facilities, such as athletic fields, venues, and convention centers based on their availability 0% of 0 reviewers... Teams can create custom data views by grouping relevant fields. This reduces visual clutter and helps specialists focus only on the data they need. 0 reviewers rated this feature Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history 66.67% of 3 reviewers that rated this feature as important or highly important Primarily serving architecture, engineering, and construction industry professionals 0% of 0 reviewers... Designed to be used by kindergarten, primary, middle, and senior secondary schools. 0% of 0 reviewers... Form predictions based on past and present data/trends 0% of 0 reviewers... Information, data and reports that are being tracked over time 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards 71.43% of 7 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items 83.33% of 6 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks 0.00% of 1 reviewers that rated this feature as important or highly important Software designed for kindergarten through 12th grade schools 0% of 0 reviewers... Tracking the status of previously identified performance measurements 0% of 0 reviewers... Identify the physical location of an individual, asset, device, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Provides dynamic floor plans with asset pins, QR codes, and linked documentation. This helps teams locate equipment quickly, verify details onsite, and streamline inspections or repairs. 0 reviewers rated this feature Manage, maintain and track the performance of assets and equipment 78.57% of 14 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests 65.52% of 29 reviewers that rated this feature as important or highly important Helps teams stay on top of preventive tasks by showing what’s scheduled and what needs attention. Reviewers say it supports realistic task assignment, keeps employees focused, and makes it easier to adjust plans when priorities shift. 24 reviewers rated this feature Access software remotely via mobile devices 59.26% of 27 reviewers that rated this feature as important or highly important Manage and support multiple locations 75.00% of 20 reviewers that rated this feature as important or highly important Helps teams manage related tasks efficiently, improving visibility and coordination across workflows. 20 reviewers rated this feature Enables users to mark up images taken during inspections or walkthroughs. Teams can add notes, arrows, or highlights to clarify asset conditions. 0 reviewers rated this feature Enables recurring task scheduling, asset monitoring, and centralized recordkeeping. Reviewers mention linking schedules to equipment, attaching documents, and receiving alerts for upcoming maintenance. It helps reduce downtime and supports proactive planni 37 reviewers rated this feature Matrix barcode that stores information 0% of 0 reviewers... Receive data and information in real time 53.33% of 15 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs 70.59% of 17 reviewers that rated this feature as important or highly important Sends alerts to keep teams informed of task updates and changes. Reviewers say it helps reduce missed assignments and improves response time when priorities shift. 16 reviewers rated this feature Receive system updates as soon as any changes are made 0% of 0 reviewers... Timed notification for any upcoming task, deadline, appointment, or activity 0% of 0 reviewers... Collection, analysis, and representation of numerical data and generation of reports to understand various patterns 50.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 50.00% of 4 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions 0% of 0 reviewers... Plan availability and assign specific time slots for tasks and resources 68.42% of 19 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria 100.00% of 2 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets 37.50% of 8 reviewers that rated this feature as important or highly important Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more 0% of 0 reviewers... Manage occupancy and space utilization in facilities and buildings 50.00% of 2 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction 77.78% of 9 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks 0% of 0 reviewers... Oversee technicians and track their assigned work orders 0.00% of 2 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes 0% of 0 reviewers... Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks 0% of 0 reviewers... Create a new work order 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders 76.32% of 38 reviewers that rated this feature as important or highly important Supports assigning, tracking, and prioritizing tasks across teams. Reviewers highlight its ability to monitor open and closed orders, reassign tasks, adjust dates, and access historical records. It helps coordinate maintenance activities and improves follow-up. 30 reviewers rated this feature Create, design and manage workflows for repetitive tasks 100.00% of 2 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Laura Burgess Senior Content Analyst AkitaBox’s top-rated features help teams anticipate maintenance demands by centralizing task coordination and asset tracking. The platform supports smoother planning and better visibility, even when juggling multiple priorities across locations. Features 4.4 (85) 4.4 Based on 85 reviews ## Pricing AkitaBox does not list fixed pricing online. Instead, it provides custom quotes based on facility square footage and selected modules. SMBs typically pay between $45 and $90 per user, per month, for facility management tools, depending on the number of buildings and features included. Pricing usually scales with portfolio size and feature depth. ### Starting price Free trial not available Laura Burgess Senior Content Analyst AkitaBox’s pricing model reflects its modular design and facility-driven scope. For SMBs managing multiple sites, the cost aligns with the platform’s ability to centralize data and streamline maintenance planning. Value for money 4.5 (69) 4.5 Based on 69 reviews ## Integrations AkitaBox supports integration with construction and asset management systems. These connections, offered through a mix of native and third-party links, help streamline data handover, asset mapping, and facility lifecycle workflows. Popular integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Procore](https://www.capterra.com/p/56250/Procore/)[ Revit](https://www.capterra.com/p/265023/Revit/) Laura Burgess Senior Content Analyst Connecting AkitaBox with construction platforms and asset tools helps your facilities lead reduce manual data entry, speed up handovers, and centralize documentation for smoother maintenance planning. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (73) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (73) 4.6 Based on 73 reviews ## User reviews Overall rating 4.6 Based on 85 reviews Filter by rating 5(58) 4(24) 3(1) 2(2) 1(0) Mentioned topic Sorted by most recent HW Heidi W. Facility Executive Assistant Religious Institutions ### "Great overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 22, 2025 Overall good experience. Would love to have some updates to make Akitabox even more functional for tracking projects. Pros Overall Akitabox is great and has been super useful to our organization. It is easy to learn overall and has good features within the system. Cons The app is not as useful and is harder to use than the desktop version and doesn't not interact well with Apple products. Also wish there was a way to track projects within the program. Also, the back end side of Akitabox could use a bit of updating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2025 Thank you for your review on Capterra, Heidi. We're constantly working to make AkitaBox more helpful and easy to use. Stay tuned for new improvements in the works! RC Ryan C. Digital Practice Leader Architecture & Planning ### "Platform for documenting assets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 15, 2025 We had a client ask for a specific set of criteria than included asset tracking, Uniformat series and an online collaborative tool that multiple facility managers can access. This platform provided all of those features! Pros It was easy for our team to set up and access the platform and start uploading our information. Our client is happy with the results so far as we help them improve their facilities. We also have a tremendous support team from Akita on board too! Cons Its depends on the users, but for some the learning curve might be a bit high and they need to train to adjust to the software. For others, its fairly straightforward approach. Alternatives considered [Autodesk Forma](https://www.capterra.com/p/218046/Autodesk-Construction-Cloud/) Reasons for choosing AkitaBox Overall it was simpler to use and exactly what the client was looking for. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2025 Thank you for your review, Ryan! SB Sylvester B. Maintenance Technician Hospital & Health Care ### "Akita app and my experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 3, 2025 Learning what the application can do was exciting, I enjoyed the pictures of assets, and the maps of our buildings is very helpful when giving out information to our techs to give direct locations. Very useful for me. Pros I enjoy how we can look up assets by asset number or you can type in the location. For most assets you can see a picture of what you're looking for. Cons I'm not sure if there are videos available to watch to help the user experience, and possibly a tutorial on where to find helpful pages. If I could've had a more precise user interface finding assets could've been a little more efficient for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 5, 2025 Thank you for your review, Sylvester! You can find "How-to" pages and videos in our Learning Center, which is accessible under your person icon in the top right of AkitaBox. For finding assets more efficiently, PlanView allows you to search by typing in both PlanView and ListView. You can also scan QR codes to launch an asset's page directly. If you can't find something, please submit a question to our support desk - they can help or connect you with your assigned Customer Success Manager for additional training. TT Tom T. Landscape Designer Higher Education ### "Last Dinosaur" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 10, 2025 Was asked by superiors to 'sign up.' Had no idea what I was signing up to or for. Being semi-retired and working part time, some workings of the organization fly by like a bat in the night. Can't wait to find out what I just gave a portion of my remaining earthly life towards! Pros Finally got in and did my job as an employee. Cons How long it took to get in. The multiple moves to gain access was a fail for some reason. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2025 Hi Tom! Thanks for sharing your experience. Sorry your AkitaBox introduction wasn't as smooth as we'd like it to be. Every partner gets a dedicated Customer Success Manager who works with your company's admins to ensure everyone, regardless of tech comfort level, can navigate our system confidently. You'll find our interface is quite intuitive once you get in. Facilities pros of all ages and technical abilities become proficient with AkitaBox after a short learning curve. Many tell us it finally gives them a way to showcase the value of their work. As a semi-retired professional, documenting your work in AkitaBox helps preserve your valuable expertise, making transitions smoother for newer employees once you've fully retired. If you need help getting up to speed, your team's admin can share resources from our Customer Success team. We'd appreciate if you'd revisit your review after experiencing how AkitaBox enables your work. Here's to greener pastures ahead! The AkitaBox Team LD Lester D. Director of Maintenance and Transportation Education Management ### "Director of Maintenance/Transportation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2025 It's been a very good relationship over the years, and I plan to continue that relationship. If I have any questions or issues I'm able to make contact with the staff very quickly. Pros The program itself is well put together and easy to use. But what I like the most is that Akitabox has listen to our opinions and made changes for us to accommodate those needs and desires. Cons I cannot think of anything to really say is a con. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2025 Thank you for your review, Lester! RS Robert S. Director of Building and Grounds Facilities Services ### "Very Happy Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 18, 2025 My experience with AkitaBox has been amazing, so much so that many other companies, schools, universities and hospitals contact me to see how I like the product and how I utilize it. Pros I really liked the fact that they sent their team into my building to retrieve accurate data off all of my equipment and loaded it onto their platform. Then they provided not just me but my staff with great training to get us spun up to be self sufficient. They then took it a bit further by helping me to get the buy in from our staff that utilize our spaces by providing a quick link for them to notify us of any ongoing issues. Once they were what most companies would say completed they came back around to verify data that they felt was missing information and verified their own work. This is why our School District has been a proud supporter of AkitaBox because they have been a great supporter of us and a great partner as well. Any thing that we recommended and suggested they ran it up the flag pole to see if they could provide it for us. I always recommend this team when asked. I have investigated many other products and always stay with AkitaBox. Cons I wish that we could upload our maintenance inspection checklist into AkitaBox and have a place holder that we can click on to indicate that what ever the inspection was it was completed once checked off. It already knows who has opened the work order and could just place that persons initials in the block once they click on it. It could go as far as placing a date and time on it for managers to see, that way if something goes wrong they can look back and possibly see that the person doing the work might not have done it within the appropriate / allotted time frame to do that work, Another aspect that I find missing is that there is no place in order to annotate Amperage draws and such information and be able to quickly on the same page see what the previous three reading were. This would provide the technician the insight that a possible bearing / motor failure is occurring due to higher amp draws. This would be very helpful for the technicians in the field to see this data while completing their own readings. Alternatives considered [TheWorxHub](https://www.capterra.com/p/172308/TheWorxHub/) Reasons for choosing AkitaBox Have not made my decision as of yet all depends on if AkitaBox will listen and act on the things that I have been asking for, for over 8 years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 20, 2025 Thank you for your review, Robert! MB Michael B. Director of Facilities Facilities Services ### "A great facility solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2025 It is a great product for facility work. Pros The ease and speed of adding new assets to a building. Cons The work order system is kind of clunky compared to other products on the market. Switched from [FMX](https://www.capterra.com/p/130563/FMX/) More functionality for Facility assessments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2025 Thank you for your review, Michael. Please be sure to reach out to your customer success manager with any additional feedback. We're here to listen. Thank you for being a customer! NG Nick G. Maintenance technician Facilities Services ### "School district maintenance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2025 Pros The system is easy to use, including categorizing, searching, and documenting service tickets. Cons I haven’t found any notable issues so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 3, 2025 Thank you for your review, Nick! GA Gage A. Life Safety Specialist Hospital & Health Care ### "Life Safety Specialist" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 23, 2025 Very good. Wonderful customer service. No down time. Pros For the most part this is a very user friendly platform. The mapping function for asset placement is one of the best that I have seen. Cons 1\. I am unable to drop a pin in a location for a service request or work order. 2. There is not a way to move assets to a different building with out deleting and recreating the asset. Switched from [Technoheaven](https://www.capterra.com/p/137655/Travel-Management-Software/) I was not on the team that made the choice to switch. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 31, 2025 Thank you for your review, Gage! Thank you for your feedback as well. Please be sure to connect with your customer success manager with your comments. We're here to listen and we're constantly working on improving your software experience. MB Mary B. Bookkeeper Education Management ### "Best Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 We are very pleased! The product is great and customer service is outstanding!! Pros Customer Service! \[sensitive content hidden\] is phenomenal!! Cons Can't search work orders by the work order number. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 21, 2025 Thank you for your kind review, Mary, and thank you for the kudos for our team! [View all Reviews](https://www.capterra.com/p/191385/AkitaBox/reviews/) ## FAQs AkitaBox pricing is customized based on your facility’s square footage and selected modules. The vendor does not publish fixed rates but offers tailored quotes depending on your needs. You only pay for the features you use, with volume discounts available for larger portfolios. AkitaBox is used for facility management tasks such as preventive maintenance, asset tracking, inspections, and capital planning. It helps teams digitize workflows, manage work orders, and visualize building data to improve operational efficiency. Yes, AkitaBox allows unlimited users for building owners and operators. This means any stakeholder who needs access to the platform can be added without extra licensing fees. Yes, AkitaBox is built on AWS and designed to integrate with other systems, including tools like Revit, Excel, and Google Sheets. Integration depends on the openness of your existing systems. Yes, AkitaBox has a 4.6 Ease of Use rating on Capterra and has earned “Best Ease of Use” badges in the BIM category. Users highlight its intuitive interface, fast setup, and visual dashboards. Your data remains yours. If you choose not to renew, you can export all your data from AkitaBox before ending your subscription. Yes, AkitaBox supports mobile access, allowing users to manage tasks and view building data from tablets or smartphones. However, some reviewers note that the desktop version is more user-friendly. Yes, you can upgrade your subscription anytime to include modules like FCA (facility condition assessment), inspections, or capital management. This flexibility supports evolving facility needs. Yes, AkitaBox provides onboarding support, training sessions, and access to documentation and videos. A dedicated customer success manager is also included with each subscription. Yes, AkitaBox offers recorded demos and personalized walkthroughs to help prospective customers understand how the platform fits their needs. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from AkitaBox’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [5 Key Maintenance Management Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-maintenance-management-software-features/) Published May 29, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) ### [6 Top-Rated Free CMMS Software](https://www.capterra.com/resources/top-free-cmms-software/) Published March 20, 2023 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/) and [Ayush Mohan Dixit](https://www.capterra.com/resources/author/ayush-mohan-dixit/) ### [What Is IT Asset Management? A Primer for Small Businesses](https://www.capterra.com/resources/what-is-it-asset-management/) Published October 6, 2023 by [Bhavya Aggarwal](https://www.capterra.com/resources/author/bhavya-aggarwal/) Popular comparisons [MaintainX vs AkitaBox](https://www.capterra.com/compare/179296-191385/GetMaintainx-vs-AkitaBox) [Limble vs AkitaBox](https://www.capterra.com/compare/162600-191385/Limble-CMMS-vs-AkitaBox)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)