# Page 9 | Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Loom the right Screen Recording solution for you? Explore 518 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191187/Loom/reviews

---

Loom

4.7 (518)

[View alternatives](https://www.capterra.com/p/191187/Loom/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 7th, 2026

# Page 9 - Reviews of Loom

## Showing most helpful reviews

Showing 201-225 of 518 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amine H.  
Field Specialist  
Oil & Energy  
Used the software for: 6-12 months

### "Loom Application test"

December 6, 2019

5.0

I am using loom to record my videos on screeshot or even webcam to share this videos in facebook groups and youtube.

Pros

Loom allows saving videos data with large size out of disk,you can find all the videos uploaded via screenshot or webcam in your loom dashboard page. Loom application allows quick downloading videos from it's platform so you can save this videos on your local hard disk The dashboard contains the necessary tool to manage the videos The keyboard during recording videos is very practical,you can record using just keyboard letters as shortcut

Cons

There is no option of deleting videos if we like to remove it,there is only option of archiving

Review Source

AM

Alex M.  
Especialista en Facebook Ads  
Marketing and Advertising  
Used the software for: 2+ years

### "Una gran herramienta que te va a ahorrar tiempo de escribir largos emails."

October 31, 2022

5.0

Muy buena, lo he usado para muchas cosas, equipo, clientes, hasta familia. Muy recomendable.

Pros

La facilidad de uso y que puedas aplicar el branding de tu marca y que el receptor no hace falta que se descargue ninguna herramienta ni nada para poder el vídeo. El tracking de las visualizaciones también se agradece para saber cuándo y cuantas veces han visto tus vídeos.

Cons

Me gustaría poder tener más tiempo de grabación y capacidad de almacenamiento para la versión free.

Review Source

Lucas B.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Perfect for instructional videos or just personalised presentations"

January 9, 2024

4.0

Pros

I was extremely happy with the way I could create either product demos or instructional videos with a personal feel. The bubble showing my webcam feed really personalised the experience for my customers.

Cons

I would sometimes have audio issues from my microphone. Audio would cut out or be choppy, this only occurred with Loom, other video capture software did not have this issue.

Review Source

Yehuda Z.  
Head of Growth & Partnerships  
Financial Services  
Used the software for: 1-2 years

### "Loom is solid, but not my favorite"

October 3, 2022

4.0

Loom is solid and I can tell there has been a lot of money put into it. Once I got recordings going it went well, but the pre-recording issues really got to me.

Pros

I love the background blur on videos as Im not always recording from the most professional settings.

Cons

I constantly had problems connecting, my mic and couldn't find the button to change it, it became very frustrating after a few times.

Review Source

AK

Ahrat K.  
Graphiste  
Graphic Design  
Used the software for: 6-12 months

### "Loom, une option simple et gratuite pour vos captures d'écran"

April 18, 2023

5.0

Loom permet de gagner du temps en faisant des captures d'écran ou en partageant son écran avec des collaborateurs.

Pros

Loom est un logiciel d'utilisation facile, qui en plus d'offrir une haute qualité d'enregistrement d'écran, permet de partager facilement des vidéos et des commentaires avec des collègues et même des personnes extérieures à l'entreprise.

Cons

Loom est basée sur le cloud, et donc nécessite une connexion internet stable pour fonctionner correctement. Les variations de qualité de la connexion internet influencent l'enregistrement et le téléchargement des vidéos.

Review Source

JV

John V.  
PAC Manager  
Entertainment  
Used the software for: 1-2 years

### "A power compact app."

May 25, 2022

5.0

For making videos that require screen capturing/recording dont bother with anything else, use Loom.

Pros

Definitely its ease of use. With other products there has definitely been a learning curve of a few videos until I understand how to use it. With Loom I felt like an expert on my second video. Its intuitive and I feel its not talked about enough. During the pandemic it made life so much easier to communicate with my team. Even now when things are back to normal I find myself using it .

Cons

I honestly dont have any cons. I think Loom is great and I wish it was more widely used.

Review Source

Alexandra N.  
CEO  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great Software- but train your affiliates better"

January 1, 2021

5.0

We already use reflector and camtasia, and whilst those are slightly more difficult to use than loom, I had such a bad introduction into the software via the affiliate invitation- I really just wanted to delete the account. It is certainly not a bad software, and can be very helpful for teams- I would personally prefer to have the "pricing" state "free forever" on the free plan, have a popup included that tells you which plan you are on (free vs free business trial) and an easy way to delete the whole account (not just the workspace) forever.

Pros

I like the ease of use- you set up a workspace within a minute and can start recording your screen or yourself. I like the branding options, and that there is a free trial.

Cons

I was invited by a loom affiliate during the course of a job interview. The recruiter was the rudest and most inept I had ever encountered, and it wasn't mentioned that this was an affiliate link. I felt pressured to use the software (always a bad thing), and it wasn't quite clear that the trial I had signed up for wasn't the "free forever" version, but the loom business version. This MADE a difference, because the business trial seemingly gets converted into a paid trial, and that pressured me even more. So I deleted the workspace. I also tried to find a way to leave loom entirely, consulted the help centre, and realized that this is only possible if you get help from the support.

Review Source

Nneka O.  
Freelance Content Writer  
Marketing and Advertising  
Used the software for: 2+ years

### "An Invaluable Tool for Remote workers"

July 31, 2021

5.0

Pros

Loom is easy to use. You can record your screen, record a video and share with teammates. It is invaluable for when collaborating with others - for example, I can show my web master what I mean by positioning for website elements and how we can tweak stuff.

Cons

There wasn't anything to dislike about Loom. It serves my need perfectly.

Switched from

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Found Vidyard to be kinda clunky and hard to get around.

Review Source

ST

Steve T.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "A very important tool for us - We love it! "

November 3, 2022

5.0

Fantastic! I don't think I've needed to contact support so I can't comment on that but the platform has been a fantastic experience to use!

Pros

The ease of use has to be the number one thing I love about Loom. Its so quick and easy to capture a video in any capacity I want from full microphone and live video to no mic, no camera, just the screen recording. Then it gives you the link and copies it automatically - everything about Loom is so easy to use and makes screen recordings so much faster.

Cons

A couple bugs I've seen such as the copy GIF feature doesnt always work or the download button won't show up unless you refresh the page. But these are very insignificant in my opinion because you can just refresh the page and it fixes it. Everything else has been excellent!

Review Source

TA

Tara A.  
Online Business Manager  
Professional Training & Coaching  
Used the software for: 2+ years

### "Communicate Quickly & Easily"

October 13, 2020

5.0

Great tool. Cost effective. Easy to use for fast communications and you need the impact of a video. Wonderful for quick communications.

Pros

Really easy to use. Just press a button to record. You can select full screen, just self, or a combination of both. Love having that flexibility. I like how you can change the settings on videos quickly and even password protect them. Perfect solution for making training videos for team members.

Cons

It's a bit clunky when it comes to being able to setup and delete folders. Same things applies to deleting videos. Too many keyclicks to complete certain basic actions. Cumbersome to move things around. Would love to see drag and drop funtionality in the future.

Review Source

Felix B.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Awesome tool for people who prefer talking and showing to explain things."

April 24, 2022

5.0

I've been sending looms to business partners, clients, assistants, friends I help-out setting up tech stuff they don't understand. Etc. I often get positive feedback from people for it and I'm glad to see it's helpful.

Pros

I really like the way it launches easily. Quick start. No messing around. Open app, select window to record, make sure mic is working, cam on/off, hit start. 3.2.1. Go.

Cons

I wish that some of the paid features were a part of the free version. But still do not regret one bit paying for the full version.

Review Source

MG

Moulik G.  
Product Manager  
Education Management  
Used the software for: 6-12 months

### "Share your screen recordings easily!"

February 13, 2023

5.0

Overall it's been wonderful working with loom. Especially, when you are done viewing a video, you can simply add your comments in the thank you screen that appears and the user sending the loom knows that you have seen the video.

Pros

Loom is really easy to use and it captures your screen, your webcam and your audio simultaneously making recording videos and walking the clients through a design or an app really easy. You can jump between different screens, change the position of your webcam capture easily and share the loom video by just sharing a simple url.

Cons

There's nothing in loom that is not likeable. The free plans give you plenty of options to share your loom videos and only if you are a very heavy user who needs long videos, you need to buy the professional plan.

Review Source

HS

Hillary S.  
Customer Support Manager  
Computer Software  
Used the software for: 1-2 years

### "Invaluable tool for customer support!"

March 21, 2022

5.0

Pros

I use Loom on a daily basis. As a Customer Support Manger, it is an invaluable tool for both communicating with our customers and for team communication. When explaining an issue or process through written communication just doesn't work, Loom makes it so easy for me to record a quick screen share video and walk our customers or team mates through the process I need to describe to them. My job would be so much more complicated and tedious if I didn't have Loom! Highly recommend to anyone in the client success or customer support world.

Cons

There's nothing in particular that I dislike about Loom.

Review Source

VR

Verified Reviewer  
Owner  
E-Learning  
Used the software for: 6-12 months

### "Makes it easy to record & share videos on both desktop & mobile"

July 24, 2021

5.0

Pros

Very easy to use I can record my screen via the Loom Mac app (chrome extension is also available with limited functionality). Can easily crop the screen portion want to share. Makes it very easy to trim parts of the video I want to delete, so I don’t need to re-record every time. Very easy to share, video link gets generated and the viewer does not necessarily need loom installed to view the video. Can embed the video on a web page if needed. The mobile app can be used to record the screen for mobile tutorials.

Cons

Cannot add filter to video Does not have noise cancellation functionality

Review Source

SR

Shawna R.  
Teacher  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great for Teachers"

July 29, 2021

5.0

I could not be happier with this product! I started using the free version then saw that, at least for this past year, Loom had a free version for educators with valid emails. I applied for that and never turned back!

Pros

I love the editing features within Loom. Also, the size of the files that download is wonderful! Being able to undo my edits easily when cutting a video was essential to creating quality videos for my classes this past year.

Cons

I have no cons to this program. They started downloading edits much quicker than before in the past few months which was incredible!

Switched from

[Screencastify](https://www.capterra.com/p/163770/Screencastify/)

Files download to smaller sizes and better editing features for the free (or free for educators) platforms.

Review Source

Silvia Anabel P.  
Asistente Financiera  
Computer Software  
Used the software for: 6-12 months

### "Loom para trabajar en equipo"

January 13, 2023

5.0

Excelente! a mi equipo les encantó esta herramienta y ahora es uno de nuestros preferidos para enviar explicaciones pequeñas o grabar un minitutorial.

Pros

La facilidad con que se puede utilizar y compartir los videos, es una heramienta super útil para enviar explicaciones o indicaciones cortas.

Cons

La manera en que se organizan los videos en la biblioteca, me pasó que no se visualizaba todas las carpetas y tenía que buscar los videos de manera individual.

Review Source

Soumyajit K.  
HR Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use platform for collaboration and information sharing."

December 23, 2022

5.0

Overall, I liked the tool and the AI integrated with it. Definitely recommended.

Pros

The integration was seamless. The step-by-step guide for beginners and the entire interface are pretty intuitive.

Cons

Nothing as of now. The AI is constantly being improved which was a concern a few days back.

Review Source

WS

Winnie S.  
Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Easy to use and reasonably priced"

August 15, 2022

5.0

Loom is an essential business tool that helps me to connect with clients in a more personal way than with written emails. It's simple and easy to use.

Pros

It saves me time as often I find it easier to record a short video to send to clients, rather than sending written emails. The option to record videos either on my computer or on my phone (via the app) is very useful as my video creation isn't restricted to my desk. The screen recording feature is invaluable for creating useful information and content for clients. The customer support team are excellent - very helpful and responsive. The transcription feature is very useful and saves me having to use separate software.

Cons

It can be a bit buggy at times, especially when recording videos on the app. Sometimes the videos don't upload properly and need to be re-recorded.

Review Source

Alys G.  
Marketing Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "The only tool you need for screen recording "

August 4, 2022

5.0

Pros

I regularly use this software for screen recording as it’s easy to share the link with my clients or embed the videos on my website

Cons

I’ve found it can sometimes be glitchy when editing videos - particularly cropping or removing a portion of the video

Alternatives considered

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Reason for choosing Loom

Cost and quality

Review Source

AP

Adriana P.  
Human Resources Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "A video sharing platform that gives you a lot of control"

November 23, 2023

5.0

Loom has been a great companion as it's my top choice for collaboration

Pros

I appreciate how I'm able to easily share a video with a link without having to download it as this saves me a lot of storage space and time.

Cons

I found it a bit tricky the first time i used it, but with time i got accustomed to it.

Review Source

Rabika B.  
Sr. Copywriter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Smoot recording without delay and simple automated features"

September 21, 2022

5.0

A user-friendly and easy-to-use software for screen recording which we can use for dynamic purposes. It has been a good addition to my business development team to take a proper client brief. It increased our credibility while dealing with so many clients.

Pros

It makes my office meetings easier. To take clients’ briefings, most of the time I need a screen recorder to review their briefs word by word and remarks by remarks. Loom made it easier for me to screen record it fast and smoothly. It is also cost-friendly and effective for making simple videos with a screen-recorded file.

Cons

Doesn’t offer a variety of tools. Yet sometimes it will upload records untimely. Sometimes it may not auto-save videos and stop working making us redo the whole project.

Review Source

Fethiye S.  
Senior Key Account Manager  
Computer Software  
Used the software for: 1-2 years

### "Experience"

August 8, 2023

5.0

Pros

I can share the screen recording link with anyone. It is comfortable to use.

Cons

Sometimes it gives an error when I want to stop the screen recording.

Review Source

Ty K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Couldn't Run My Remote Company Without It"

January 23, 2020

5.0

Pros

The ability to explain and have the human touch with my employees and customers from anywhere at anytime. Having tech to shoot a quick video over typing out a long email is invaluable. I also love the ability to shoot a video while I'm able to show my screen as it's really important for me!

Cons

Honestly nothing I really love the product and use it all the time.

Review Source

VR

Verified Reviewer  
Business Development Manager  
Business Supplies and Equipment  
Used the software for: 2+ years

### "Everything you need for videos"

April 26, 2022

5.0

Pros

Loom’s easy to use screen recording makes demo videos and tutorial vids simple and effective. I get to record what my prospects need to see and present to them in a time efficient way.

Cons

Honestly nothing that needs to be improved. Super easy to record, store and share videos.

Review Source

VR

Verified Reviewer  
IT Manager  
Music  
Used the software for: 1-2 years

### "Loom Makes Screencasts Easy"

January 23, 2020

5.0

Pros

Loom is my go to when it comes to quick/easy screen captures. Working in a support environment there is only so much written text can do for an end user trying to solve a solution. In some situations it is warranted but by having a video walk through our end users can keep it to revisit for themselves or other staff that run into the same issues.

Cons

The Chrome Plugin has acted up on me a few times, but removing and reinstalling it typically always solves it.

Switched from

[Screencastify](https://www.capterra.com/p/163770/Screencastify/)

Wasn't as easy to share videos.

Review Source

Similar Products

Featured