# Page 6 | Loom Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Loom the right Screen Recording solution for you? Explore 518 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/191187/Loom/reviews

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Loom

4.7 (518)

[View alternatives](https://www.capterra.com/p/191187/Loom/alternatives/)

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Last updated March 7th, 2026

# Page 6 - Reviews of Loom

## Showing most helpful reviews

Showing 126-150 of 518 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KJ

Kimi J.  
Managed Network Expert  
E-Learning  
Used the software for: I used a free trial

### "One of the best tool for video recording and sharing"

March 30, 2023

4.0

Pros

It is the platform where people communicate with one another for remote work. It is a simple and quick tool that also shares feedback among teammates. Many companies like HubSpot, Netflix, etc. use it for screen recording.

Cons

It is expensive. Many tools like Dropbox, Slack, etc. can offer more functions than just video messaging, and that's too within the same cost.

Review Source

Keith E.  
Chief Strategist  
Information Services  
Used the software for: 2+ years

### "Excellent tool for team collaboration, training and documentation"

June 11, 2021

5.0

I have saved many hours of time making revisions or asking for better explanations in email when troubleshooting with a remote client. We also use this for step by step tutorials for our in house documentation. We record what we are doing and embed the video with written documentation in Notion. You can play it right from within the Notion page, which is great!

Pros

It is so easy to record your screen while you talk and you can do it from anywhere.

Cons

The only thing I wish it had were the ability to remove the controls from the bottom of the screen while recording.

Alternatives considered

[Vimeo](https://www.capterra.com/p/122348/Vimeo-Pro/)

Reason for choosing Loom

Loom is cheaper and does the job well even with the free version. It also wins over Vimeo since they have an app and don't have to run it as a Chrome exension.

Review Source

Kevin H.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "The days of using screenshots to tell a story are over"

November 7, 2022

5.0

I use both the desktop app and browser extension to record videos from my desktop. Being in the IT business, I am constantly taking screenshots to explain things to my clients and my own team. Loom ended that because their easy-to-use screen recording software makes screenshots redundant. The free version limits you to 5 min recordings, but the business option allows longer recordings and team folders where shared recordings can be accessed. Once you have taken a recording, you can easily copy the URL and share it with internal and external people or embed it in a website, knowledge base or email. Recipients can comment on the video if you dont disable that feature and Loom shows metrics about views. Loom is super helpful for communicating ideas with people and is much faster and more effective than typing. Its also a great communication aid for remote teams.

Pros

Loom is a great way to make and share short video messages (talking head and screenshare). It is super helpful to explain complicated ideas to colleagues and clients in a far more effective and efficient way than typing long emails and pasting in screenshots. If I was able, I would use Loom to review Loom.

Cons

Video editing options (post recording) are limited but Loom are adding features regularly

Review Source

BJ

Brian J.  
Library/Media Specialist  
Education Management  
Used the software for: 2+ years

### "Loom Screencaster for the ages"

April 20, 2023

5.0

Loom helps to save time that would otherwise need to be alloted for meetings. It is easy to use and wonderful.

Pros

Loom is easy to use and makes editing all parts of a video easy. The teams feature also enhances collaboration with departments.

Cons

Annotations are available on education and pro accounts. Sometimes there is a bit of lag on editing capabilties-especially for more lengthy videos.

Reason for choosing Loom

Cost and ease of use

Review Source

JM

Jordan M.  
Sole Proprietor  
Media Production  
Used the software for: 1-2 years

### "Great for Explaining Computer-Based Problems/Solution to Clients Remotely"

September 6, 2023

5.0

Overall my experience has been positive, and my clients have greatly appreciated the software when I send them explanations with video to accompany it.

Pros

I work remotely with various clients who record podcasts. That means that I'm managing a tech-based product, often times with clients who are not fluent in technology. I use Loom to go over systems, software, and processes in real time so the client can watch what I'm doing on their own time, and refer back to it if they need to in order to properly learn how to use the system/software etc.

Cons

There isn't really anything I don't like about Loom - it is exactly what it says it is. Even just using the free version, you can record multiple 5 minute videos if you have a longer message to portray.

Reason for choosing Loom

Loom was the first product like this that I came across - prior to that I was just taking screen shots and writing emails.

Review Source

VR

Verified Reviewer  
Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Excellent product that is being consistently improved. "

May 24, 2022

4.0

I'm a big fan of Loom. I don't think there's an easier or more affordable way to quickly and easily shoot and share video content, and screen shares.

Pros

I love how easy it is to make a quick screencapture or video and share it with others. I often use it to explain things to clients, without having to write out a full e-mail. It's also helpful when reviewing documents, as they can be viewed along with video and audio commentary. The fact that you can shoot a video, and share the link in no more than a few clicks of the mouse is fantastic.

Cons

The file structure for completed videos is a bit difficult to manage. I still haven't mastered this, so my video storage is a bit of a mess. I understand that they've released new features recently to make this better, but I haven't had a chance to look at it. I haven't had to.

Alternatives considered

[VideoAsk](https://www.capterra.com/p/239248/videoask/)

Reason for choosing Loom

Loom seemed more straightforward. I didn't need people to shoot a video response.

Review Source

Liam M.  
VP of Product  
Computer Software  
Used the software for: 2+ years

### "Enables effective asyncronous communication"

December 25, 2022

5.0

Pros

Loom is my go-to tool for when I'm trying to explain or communicating something that would take a long time to explain over chat or doesn't require a meeting. Loom has a convenient desktop app so I can start my recording in seconds, and as soon as I'm done, a link is automatically copied to my clipboard to the recording - the video processing is done in the background, so there is no need to wait.Prior to using Loom, I found competitors tools to be unreliable - I'd get to the end of the video only to not be able to complete the recording, or the audio was missing. I've never had such issues with Loom.

Cons

I don't dislike anything about Loom, it is a solid tool. With the addition of build in screen recording in Slack, it'll be interesting to see if I become less reliant on Loom, or if they will continue to innovate in a way that retains the value of the tool.

Review Source

AM

Amr M.  
Instructional Designer.  
Higher Education  
Used the software for: 2+ years

### "Innovative Presentation Solution."

April 27, 2022

4.0

Loom helps me create high-quality educational content and deliver engaging presentations. It enhances learning outcomes and increases my audience's likelihood of attending my future webinars.

Pros

Loom makes slide decks more engaging and comprehensive. It has innovative slides transitions and content animations that help me deliver better remote learning experiences and business presentations.

Cons

It's a high demand for computer resources, especially the graphics processor. It requires devices with relatively high processing power to work as seamlessly as expected.

Alternatives considered

[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)

Review Source

AA

Ashutosh A.  
Onwer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Solid platform with limitations and less innovative features"

December 7, 2022

4.0

Overall Loom is really great but now looking at the current market and trend there are lot of other players coming with futuristic technology like personalization and collaboration nd branding. I have asked this question to myself i.e. the reason I should opt for Loom over other products but I guess Loom won't be my final solution. These guys seem to be happy with past development and not bringing something new.I will pass this bcs just like that I finally don;t want to proceed with Loom just like I won't go for Lemlist since other players are there irth fantastic features etc.

Pros

It's quick fast and easy. Also, the platform seem very stable with little to no bugs basis my working on the platform.

Cons

No Image personalization No Gif personalization No Email personalization Less Innovative features etc...

Reason for choosing Loom

Initially I thought they will bring in more features but that doesn't seem to hold true. Although, I used it and using it but very limited.

Review Source

VR

Verified Reviewer  
President  
Management Consulting  
Used the software for: Less than 6 months

### "Seemingly great platform - inconsistent and minimal customer service responsiveness"

March 31, 2023

1.0

Frustrating and a waste of time. Tried to reach customer tech support and avoid subscription cancellation, requested escalation - Nothing. Invested two weeks trouble shooting, waiting, moving on to other part so a project, waiting, then, something else doesn't work, now - recording uploading for over 12 hrs - and no customer response despite 3-4 tickets over 6 days. I'm done. Good luck to all...

Pros

Potential - Current project requires Loom proposed functionality

Cons

After completing first project tasks..\* No Cam/Screen in dropdown menu- no customer service response\* Next, no cap when recording slide, no playback video recorded\* Next, moved to different browser - now have cam/screen\* Next, nothing - still uploading - 12 hours later\* Created over 4 tickets in 6 days - one acknowledgment, before additional 3 tickets over 4 days

Reason for choosing Loom

I was excited at it's apparent ease of use, quality, but, regrettably, it was recommended

Review Source

VR

Verified Reviewer  
Marketing Leader  
Information Technology and Services  
Used the software for: 1-2 years

### "Loom unlocks the new level of video-supported marketing and sales."

July 4, 2023

5.0

Loves it!

Pros

apart from outstanding software solutions and technical features, I was very impressed with the support team. I had a few issues with managing the team members and admins and billing on Loom and I absolutely loved the customer support experience, everything was handled quickly and the team made me feel confident they will do everything to solve our case.

Cons

I believe there could be additional options for securing the content when sharing it with clients/partners, to ensure data privacy.

Alternatives considered

[Flowla](https://www.capterra.com/p/10005711/Flowla/)

Review Source

EC

Emanuela C.  
Campaign Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Excellent tool for any industry you are in!"

February 14, 2024

5.0

Positive under all aspects I am very looking forward to attend the next webinar so I can have a better training on how to use its features for our new website launch!

Pros

I started using this app with the free trial. I use it on daily basis since I work a lot with customer service and it is much easier a very short video explaining any process. Everything is automated! The system will just cut pauses and provide title and description of the video with AI features. You receive notification real time from who watched the video. Among colleagues is also useful. Instead of creating manuals and long books explaining all process/rules in place you can just use Loom to show a new trainee how's the job and what he/she should be doing. As remote worker for an international company this has been a game changer. Even when I am off/away my colleague can go to the library of training and see how it is done. Absolutely brilliant app! I am happy to have now the subscription so I can extend the use of AI features.

Cons

There is nothing really I did not like about loom so far. I am happy with it, and will attend also webinars

Reason for choosing Loom

It appeared to be the best on the market, so I gave it a try starting with the free trial, now my company has a subscription

Review Source

VR

Verified Reviewer  
Student  
Higher Education  
Used the software for: Less than 6 months

### "One click recording!!!"

May 25, 2022

4.0

I use loom to share progress demos of the application I am developing with the team as well as to share the errors I am facing while developing an application.

Pros

Loom comes with a browser extension that provides a very quick option to start recording. Loom also automatically generates a link when the recording finishes. Loom even provides comment and emoji reaction features and its video player is also very smooth to use.

Cons

For free account loom limits recording of each video to 5 minutes which is sufficient to record project demons but some time recording exceeds the time limit. Also for the free account number of total videos that can be stored is limited to 25.

Review Source

JA

James A.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Loom is not just a screen recording software, but also a good communication tool with your team!"

December 23, 2022

5.0

Loom is my go-to-solution when it comes to team communication. Sometimes, it's so hard to describe or instruct things to your team, sometimes i want to just show them (screen record) instead of telling!

Pros

I like the round video screen that shows my face when recording. Also, i love Loom's ease of use using the Chrome extension.

Cons

I need to have a square version of the video preview, since it's just round.

Review Source

VR

Verified Reviewer  
Cofounder  
Retail  
Used the software for: 2+ years

### "Market Leader... just because"

May 20, 2022

5.0

Good Tool, but overpriced.

Pros

Loom is a great screen recorder. They are the market leader in Screen Recording software & they are the least buggy out of all of them.

Cons

The price certainly does not justify the tool. I can get a dozen Screen recorders that do pretty much exactly the same as Loom (and many times more) for less than half the price.

Review Source

LM

Layne M.  
Global Head of Product Operations  
Computer Software  
Used the software for: 2+ years

### "Incredibly easy video making extension for Chrome"

August 25, 2022

5.0

I use it for demonstrating to engineering when I run into a possible bug, training videos for task instructions, and delegating tasks when I need to demonstrate how something is done.

Pros

I love how easy it is to make a short clip of myself and/or my screen.

Cons

The only frustration I run into is not being able to record from my camera simultaneously whenever I'm screen-sharing using my company's proprietary software platform. I'm pretty sure it's a security setting on our engineering team's end though, and not Loom's fault.

Review Source

VR

Verified Reviewer  
Talent Acquisition Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Make Sharing Ideas Easy!"

January 23, 2020

5.0

Working in a purely virtual environment, Loom is an incredible communication tool for me. It's appealing in design and easy to use. I use Loom on almost a daily basis to communicate ideas and ask questions of my co-workers. I don't know what I'd do without it!

Pros

Loom is incredibly easy to use and is a dependable piece of software. It saves me time in the office. Instead of typing out a lengthy explanation for an idea or troubling over the wording of a question, I can make a quick Loom to share with a co-worker to help express ideas and find solutions more quickly.

Cons

I wish that the free content was either unlimited or that it was easier to delete older material so that I don't reach my quota for free videos so quickly. It's time-consuming to go into my profile and delete old files. It'd be great if there were a bulk way to select old videos and delete them.

Review Source

Asraful I.  
Booking Officer  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Could-based video communication is easy now."

March 14, 2022

5.0

I have solved a lot of working issues through Loom communication now. This working as like really productive for me.

Pros

I often use this app for my personal use to record my screen and share it with others. Most probably this is the pioneer in cloud-based screed recording apps. This so a productive and time-saving method to instruct/communicate with others through video. Really love it.

Cons

I think they are missing with multiple-person video engagement. If they add a feature that allows recording a video with two or more people at a time that would be awesome.

Review Source

Benn H.  
Senior Information Technology Business Analyst  
Retail  
Used the software for: 1-2 years

### "Loom - a simple way to make tutorials"

May 5, 2022

5.0

Loom is an excellent tool to collaborate with your team, since you can describe the steps of a procedure for some software or some complex task, I like that you can combine recording your screen and at the same time using the camera, Loom is practical and its interface It is intuitive, it does not require much time to know how to use it and can be share easy with a link.

Pros

What I could emphasize the most is that Loom is very simple to use; it is a software that does not take up much screen space, it is unobtrusive, and you can select the plugin on any screen and record what I am doing; it also has the ability to turn the microphone on and off as needed. It is considerably more useful than written instructions to teach how to execute a task or administer a computer because I can create tutorials.

Cons

While I like how simple the desktop app is, I wish loom had more options for video editing.

Switched from

[Camtasia](https://www.capterra.com/p/203013/Camtasia/)

Loom is easier to use

Review Source

AB

Arnaud B.  
Co-Founder  
Computer Software  
Used the software for: 1-2 years

### "I cannot live without Loom for asynchronous work"

November 19, 2023

5.0

Overall, Loom is my go-to software that I probably paid the longest without any interruption. In my stack, it's of the tools I use the most. Loom is perfect for asynchronous work/conversations to save time on meeting in my opinion.

Pros

What I like the most about Loom is its ease-of-use. In 5 minutes, you can record a video and share it. It's the best tool out there for asynchronous work. I use it for my team but also for sales prospecting and product updates.

Cons

The software can be buggy at times even if you have all the recent updates set up. I also wasn't a big fan of the AI generated summary. I think they can make a better use of AI.

Review Source

IP

Isabel P.  
Brand Designer  
Design  
Used the software for: 1-2 years

### "Loom is one of the best purchases I've made for my business!"

August 9, 2022

5.0

I create videos for several different parts of my business. I send videos to my team with feedback or instructions, to my clients walking them through different things, for my courses and trainings and more. Loom helps me manage all of them.

Pros

I love how easy it is to create a video with the characteristic I need (screen record, screen record + video, just video, etc). I create a lot of videos for my business and loom makes it easy to do so.

Cons

I haven't found anything yet that I don't like.

Review Source

Wendell J.  
Owner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great screen recording software"

June 21, 2023

5.0

Loom is a great platform to create video documentation of your processes, show something specific that a screenshot wont allow or just a way to use video to explain things to a team member or client.

Pros

Loom is very easy to setup and use. The editing of your videos is simple and has no learning curve.

Cons

I wish there was more functionality within the free version.

Alternatives considered

[Vidyard](https://www.capterra.com/p/125653/Vidyard/)

Review Source

DT

Deniece T.  
Operations Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Loom is where it's at! "

March 21, 2023

5.0

Loom is an amazing tool to quickly and easily record and share training videos. I love that you can share your entire screen, desktop or just a window. It is perfect to answer a quick question without having to jump on a phone call or get lost in instant messaging. 90% of the SOPs we create are done using Loom.

Pros

The most impactful features are screen share. Now with the introduction of the Chrome extensions, it's easier than ever!

Cons

There is nothing that I don't like. Loom is inexpensive and super easy to use.

Alternatives considered

[Snagit](https://www.capterra.com/p/209649/Snagit/)

Reason for choosing Loom

Loom was chosen because of the affordability and ease of use. We are a small business and it is exactly what we needed.

Review Source

JS

Jim S.  
Director of Sales  
Renewables & Environment  
Used the software for: 2+ years

### "Easiest and best value"

August 26, 2021

5.0

Pros

I love how simple it is to record a screen session and share it. 3 or 4 mouse clicks and the 3 second countdown timer appears and when it hits zero I am recording. When I finish recording and hit the stop button, I'm instantly at the page where I can watch the video and the URL to share the video is already in my clipboard. It can be a simple how-to video to share with one person, or a long tutorial designed to be viewed by every person in the organization.

Cons

I wish the default could be set to screen only, instead the default is screen and camera with my head in a circle in the lower left corner.

Review Source

DD

Domenico D.  
Business Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "I use it daily, very practical to use, simple but incredibly powerful. "

May 6, 2023

5.0

Simplicity and ease of use are its two best features, the resolution is also excellent and the tools available are many and very intuitive. best software to record screen in speed

Pros

Always at hand thanks to the extension with chrome. Very simple to use and fast when it comes to screen sharing even with the registration of your face

Cons

In reality there is something that I did not like. All its functions are excellent and are always ready for use

Review Source

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